Food was great went for lunch special. I love the bread and roasted pineapple couldn’t get enough. Waiters are very tentative. Did not have to wait for anything The staff works as a team. Salad bar was fresh and clean.
Wonderful salad bar, wide variety of meats brought to you table and carved as you want, the hot pineapple is amazing. Atmosphere is fantastic. Waiters and servers are there to meet your every needs.
A truly unbelievable experience.
We’ve been there several times. However this visit was disappointing. We had looked forward to it as it was our 51’st wedding anniversary. The majority of the meats, other than the chicken, were “very tough” and chewy. This was the first time we had experienced the toughness/ chewiness of the meat.
The salad bar was excellent as usual.
Service is very good unfortunately atmosphere is just okay. They don’t know how to celebrate birthday after I put notation in my reservation. They just have the waited tell you happy birthday, literally.
Great place for a double date -- just make sure to bring your A-game appetite!
FOOD: As always, my absolute favorite thing is the roasted pineapple, but I also really enjoyed the beef ribs (so tender!), the picanha (to get a truly medium-rare piece, wait till someone else takes the outer crust), and the filet mignon (though they called it a "tenderloin"?). Definitely avoid the Parmesan chicken and leg of lamb (I enjoy gamey meats but I'm pretty sure the lamb was past its ideal consume-by date).
DRINK: I paired my dinner with the German Windisch Dornfelder Sweet Red Wine -- VERY smooth, lower in tannins, just the right amount of sweetness to offset the saltiness of the meats (though I generally prefer sweeter wines).
SERVICE: The service was pretty lacking for a Saturday night (it took a while to get our drink order and then another lengthy wait to get the drinks). I was also a little upset because it seemed like the selection of meats was extremely limited for a Saturday night. I'm pretty sure we only saw 1/3 of the total menu circulating around. You can ask for specific meats, but there isn't a list of the meat offerings that night readily available on the table.
AMBIANCE: Outside the door, there's a sign that states the attire is "business casual." It isn't (up to you to determine if that's a good or bad thing). There were quite a few people in t-shirts and jeans (some kids in basketball shorts), and one guy even had a baseball cap on through the entire meal at the table next to us. Most people were in dressy casual.
VALUE: Definitely check out Groupon before you visit! Our little group purchased a Groupon for Dinner for 4 (with 4 coffees), which brought the cost of dinner down from $48.49 to $37.50. You'll still owe tax on the total and a forced gratuity of 18%, but overall a very reasonable price!
Restaurant is gorgeous. Waitstaff was good. The only issue I had was when making the reservation I specified that it was my wife’s birthday and also under special request I notated the same, but no recognition was given. Even though we saw other tables being served desserts with candles in them implying it was someone’s birthday. Other than that the experience was great.
Salad bar is was not being serviced. They were out of several items and I saw no one working on it.
The meat service was okay, but they were overwhelmed and had to be asked multiple times for a particular cut or item.
The desserts were a joke. Don't even bother with them. The cheesecakes were something from a wholesaler club.
There are much better Brazilian steak houses in Dallas. The only reason why we picked this one was for the grilled pineapple. Go with the other options.
There is definitely room for improvement compared to other churrasco out there.
Every time we go dine at Rafain it's an amazing experience. The atmosphere and food were excellent as always. The service is second to none.
Great as usual. The food is so amazing!
Fantastic service, Romantic Ambiance, and Delicious food.
The only thing was the meat was too salty. The staff was so helpful with it being the first time.
Very good service and food but it was very dark.
Overall I love this restaurant
While the food was good, I’ve had better at similar restaurants. The venue was absolutely beautiful but the service was abysmal.
I love this place and always give it 5 stars but this time I was very dissatisfied with the service. I took my family and friends there for a birthday dinner. It took 20 mins to get our drinks after we ordered. It took over 15mins before the staff brought the meats to table. It didn’t seem that the restaurant was very busy. I don’t why the service was very slow that night.
Always great food great service great atmosphere. Our favorite resteraunt period.
Celebrating a Birthday and was serenaded by a great waiter with his guitar!
Its was so classy and nice ...the food was good and the place was clean...worth every pennie
Fantastic place to eat. Meat was perfect. Esteban gave great service. Looking forward to going back.
Delicious food! Great service. Love it!
The worst experience ever. The only good thing was the hostess. Our server was the worst! We sat there for like 10 minutes to get some meat, then my water ran out it took the waiter forever to come and refill it, my drink free m the bar took forever and it was super disgusting not good at all, when we asked the waiter to clear our plated he took out card for the meat too it was an overall horrible experience will never go back and don’t recommend this place to nobody.
Food was great. The waiter was nice but a little awkward. Overall a great evening
Awesome as always!
We had a nice time for my son's 18th BD except they did not recognize him even after mentioning it, so I was kinda disappointed. Also, I made the reservation for 3pm and about 2 hours before the reservation the restaurant called me and told me they were actually closed at 3 to prepare for dinner so we had to move our reservation up to 2:15. Not normally a big deal, except we were at another event and had to rush in order to make our reservation. Please don't put reservation times on Open Table that are not actually available and try giving a little effort when it comes to birthdays.
Wonderful first experience! The food was very tasty and the customer service was very good. Will be back.
1.Ten minutes to get drink at the bar (there was only one other couple at the bar)
2.Server was severely shy and inaudible (Pablo)
3. Picanha was not as flavorful, missing salt
4. Had to ask server to remove plates between rounds
5. Had to grab my own silverware because the server took everything on the prebuss I had to ask for, but did not replace
6. There was no music playing, no ambiance, one server was taking tables and playing the guitar in between
7. Never offered another drink (just had the one ordered at the bar)
8. Server not attentive at the end of the meal, we were done for several minutes before another server saw us just sitting there while our server was more concerned with resetting at table.
9. First time I have ever left a comment after a bad experience but this was bad (wife’s birthday)
Been here several times before but this left a bad taste in my mouth. Next time I will take my family to EG in Frisco instead, better quality and service
Salad bar was outstanding but the chicken was too salty and the beef was tough and bland.
Amazing food, service and ambience. We will definitely be back
Me parecio excelente todo. El ambiente muy confortable
Service was not that great. At one point we were sitting around for 15 minutes with out any one coming to the table. We had to flag down the guys with the meats and tell them that we wanted someone to come to our table with meats.
Service was horrible. Waited 30 mins just for a refill on water. My husband an ordered a beer and we waited 45 mins for it. Never will go back!
Enjoyed our visit very much! The food is great. I wish there wasn't so many table so close together, but they obviously have the business. I would recommend making a reservation. We had one, but in the first 5 minutes after we arrived we saw two couples turned away because they were packed. Get the Groupon if you can and save a few dollars.
Greg was awesome! Will definitely come back.
The waiter just come 2 times to our table,he forgot I ask for paper napkins 3 times,2 times for a new soda,he never put the cheese bites,bad service in general.
Really good quality food, good service and nice atmosphere. We are certainly going back.
I have been loyal to Rafain Brazilian Steak house. However, it was disappointing to see the loyalty was not recognized during my visit on February 14th. I came for dinner to use a special gift card for 25 dollars that was given to me.
Unfortunately, I coukd not use it on Valentine's Day because they had a customer special on this day. I was not an average customer and have been visiting the lunch and dinner tables often.
I should have been allowed to use my gift card regardless of a special for the general public. I spent extra that night because I was led to believe I could use my gift card at anytime and there was no expiration. All I was left with was a large bill and a bad taste in my mouth. I may have to consider other places to dine at because of this kind of disloyalty to dedicated customers.
Siempre me an tratado bien,pero este 14 defebrero mi servicio de mesero fue fatal.nunca me dio mi bebida cuando se la pedí 2 veces y solo fue 2 veces a preguntar si necesitaba algo.era un día especial y salí disgustada por eso.pero bueno siempre me an tratado súper bien.una se perdona
Waiter service sucked. Waiter never brought what we asked for to our table. We had to get up & go get it ourselves. Waiter probably came 2 times to our table & still didn’t bring anything that we asked for.
Excellent choice for meat lovers.