Was my Bday dinner with friends. Meat selection was limited and what was served wasn’t very good (over cooked or way under cooked). They keep pushing and pushing the pineapple. It was like they were out of meat. The servers were dripping meat juice all over the table. It wasn’t the great dinner I had hoped for. My friends came and spent some money, and I felt like I had to apologize for selecting the spot. Last time at this place. I’ll take my business elsewhere.
It was a major disappointment, I’ve been there more than 20 times , this time was extremely bad, service is poor , we had to wait for along time for food ,very bad rotation
The service was great from beginning to end. The staff was great insuring that you got the meats you wanted and explaining the cuts.
The food was was excellent!!! Everything we ate was great in taste and perfectly cooked.
If you never been , it is a must !!!
Everything was spectacular! I have no complaints. My family and I will definitely be back.
Meh... it was just okay.
Very fast and attentive service, great food, and quality atmosphere.
The food and service were both very good, the salad bar was very well stocked and very tasty. As usual the meats were all excellent and we left there feeling extremely satisfied.
Perfect place !!!
My partner had never been to a Brazilian style churrascaria, so I brought her to Rafain Brazilian Steakhouse. It was a good as I remember. The restaurant has handsome decor. The service was prompt and thorough. Our food was excellent as always. If you love Brazilian Steakhouses, Rafain is as good as any in the city.
The service is exceptional! Esteban is a wonderful waiter, and attended to every need, above and beyond. The atmosphere is pleasant and the food is top quality. Highly recommended!
We have been going here for years and have always loved it. The last few times though have been terrible. This last time the service was probably the worst service we have had at any restaurant in 15 years. Then to top it off our party of 5 was charged an 18% gratuity on the check. Won’t be going back.
AN INTERESTING 25TH ANNIVERSARY!! LOT'S OF FUN THROUHOUT THE DINNER!!
Service was good. Salad bar and dessert bar ok. The meat quality was very low.
Food was great went for lunch special. I love the bread and roasted pineapple couldn’t get enough. Waiters are very tentative. Did not have to wait for anything The staff works as a team. Salad bar was fresh and clean.
Wonderful salad bar, wide variety of meats brought to you table and carved as you want, the hot pineapple is amazing. Atmosphere is fantastic. Waiters and servers are there to meet your every needs.
A truly unbelievable experience.
We’ve been there several times. However this visit was disappointing. We had looked forward to it as it was our 51’st wedding anniversary. The majority of the meats, other than the chicken, were “very tough” and chewy. This was the first time we had experienced the toughness/ chewiness of the meat.
The salad bar was excellent as usual.
Service is very good unfortunately atmosphere is just okay. They don’t know how to celebrate birthday after I put notation in my reservation. They just have the waited tell you happy birthday, literally.
Great place for a double date -- just make sure to bring your A-game appetite!
FOOD: As always, my absolute favorite thing is the roasted pineapple, but I also really enjoyed the beef ribs (so tender!), the picanha (to get a truly medium-rare piece, wait till someone else takes the outer crust), and the filet mignon (though they called it a "tenderloin"?). Definitely avoid the Parmesan chicken and leg of lamb (I enjoy gamey meats but I'm pretty sure the lamb was past its ideal consume-by date).
DRINK: I paired my dinner with the German Windisch Dornfelder Sweet Red Wine -- VERY smooth, lower in tannins, just the right amount of sweetness to offset the saltiness of the meats (though I generally prefer sweeter wines).
SERVICE: The service was pretty lacking for a Saturday night (it took a while to get our drink order and then another lengthy wait to get the drinks). I was also a little upset because it seemed like the selection of meats was extremely limited for a Saturday night. I'm pretty sure we only saw 1/3 of the total menu circulating around. You can ask for specific meats, but there isn't a list of the meat offerings that night readily available on the table.
AMBIANCE: Outside the door, there's a sign that states the attire is "business casual." It isn't (up to you to determine if that's a good or bad thing). There were quite a few people in t-shirts and jeans (some kids in basketball shorts), and one guy even had a baseball cap on through the entire meal at the table next to us. Most people were in dressy casual.
VALUE: Definitely check out Groupon before you visit! Our little group purchased a Groupon for Dinner for 4 (with 4 coffees), which brought the cost of dinner down from $48.49 to $37.50. You'll still owe tax on the total and a forced gratuity of 18%, but overall a very reasonable price!
Restaurant is gorgeous. Waitstaff was good. The only issue I had was when making the reservation I specified that it was my wife’s birthday and also under special request I notated the same, but no recognition was given. Even though we saw other tables being served desserts with candles in them implying it was someone’s birthday. Other than that the experience was great.
Salad bar is was not being serviced. They were out of several items and I saw no one working on it.
The meat service was okay, but they were overwhelmed and had to be asked multiple times for a particular cut or item.
The desserts were a joke. Don't even bother with them. The cheesecakes were something from a wholesaler club.
There are much better Brazilian steak houses in Dallas. The only reason why we picked this one was for the grilled pineapple. Go with the other options.
There is definitely room for improvement compared to other churrasco out there.
Every time we go dine at Rafain it's an amazing experience. The atmosphere and food were excellent as always. The service is second to none.
Great as usual. The food is so amazing!
Fantastic service, Romantic Ambiance, and Delicious food.
The only thing was the meat was too salty. The staff was so helpful with it being the first time.
Very good service and food but it was very dark.
Overall I love this restaurant
While the food was good, I’ve had better at similar restaurants. The venue was absolutely beautiful but the service was abysmal.
I love this place and always give it 5 stars but this time I was very dissatisfied with the service. I took my family and friends there for a birthday dinner. It took 20 mins to get our drinks after we ordered. It took over 15mins before the staff brought the meats to table. It didn’t seem that the restaurant was very busy. I don’t why the service was very slow that night.
Always great food great service great atmosphere. Our favorite resteraunt period.
Celebrating a Birthday and was serenaded by a great waiter with his guitar!
Its was so classy and nice ...the food was good and the place was clean...worth every pennie
Fantastic place to eat. Meat was perfect. Esteban gave great service. Looking forward to going back.
Delicious food! Great service. Love it!
The worst experience ever. The only good thing was the hostess. Our server was the worst! We sat there for like 10 minutes to get some meat, then my water ran out it took the waiter forever to come and refill it, my drink free m the bar took forever and it was super disgusting not good at all, when we asked the waiter to clear our plated he took out card for the meat too it was an overall horrible experience will never go back and don’t recommend this place to nobody.
Food was great. The waiter was nice but a little awkward. Overall a great evening
Awesome as always!
We had a nice time for my son's 18th BD except they did not recognize him even after mentioning it, so I was kinda disappointed. Also, I made the reservation for 3pm and about 2 hours before the reservation the restaurant called me and told me they were actually closed at 3 to prepare for dinner so we had to move our reservation up to 2:15. Not normally a big deal, except we were at another event and had to rush in order to make our reservation. Please don't put reservation times on Open Table that are not actually available and try giving a little effort when it comes to birthdays.
Wonderful first experience! The food was very tasty and the customer service was very good. Will be back.
1.Ten minutes to get drink at the bar (there was only one other couple at the bar)
2.Server was severely shy and inaudible (Pablo)
3. Picanha was not as flavorful, missing salt
4. Had to ask server to remove plates between rounds
5. Had to grab my own silverware because the server took everything on the prebuss I had to ask for, but did not replace
6. There was no music playing, no ambiance, one server was taking tables and playing the guitar in between
7. Never offered another drink (just had the one ordered at the bar)
8. Server not attentive at the end of the meal, we were done for several minutes before another server saw us just sitting there while our server was more concerned with resetting at table.
9. First time I have ever left a comment after a bad experience but this was bad (wife’s birthday)
Been here several times before but this left a bad taste in my mouth. Next time I will take my family to EG in Frisco instead, better quality and service