The only thing was the meat was too salty. The staff was so helpful with it being the first time.
Very good service and food but it was very dark.
Overall I love this restaurant
While the food was good, I’ve had better at similar restaurants. The venue was absolutely beautiful but the service was abysmal.
I love this place and always give it 5 stars but this time I was very dissatisfied with the service. I took my family and friends there for a birthday dinner. It took 20 mins to get our drinks after we ordered. It took over 15mins before the staff brought the meats to table. It didn’t seem that the restaurant was very busy. I don’t why the service was very slow that night.
Always great food great service great atmosphere. Our favorite resteraunt period.
Celebrating a Birthday and was serenaded by a great waiter with his guitar!
Its was so classy and nice ...the food was good and the place was clean...worth every pennie
Fantastic place to eat. Meat was perfect. Esteban gave great service. Looking forward to going back.
Delicious food! Great service. Love it!
The worst experience ever. The only good thing was the hostess. Our server was the worst! We sat there for like 10 minutes to get some meat, then my water ran out it took the waiter forever to come and refill it, my drink free m the bar took forever and it was super disgusting not good at all, when we asked the waiter to clear our plated he took out card for the meat too it was an overall horrible experience will never go back and don’t recommend this place to nobody.
Food was great. The waiter was nice but a little awkward. Overall a great evening
Awesome as always!
We had a nice time for my son's 18th BD except they did not recognize him even after mentioning it, so I was kinda disappointed. Also, I made the reservation for 3pm and about 2 hours before the reservation the restaurant called me and told me they were actually closed at 3 to prepare for dinner so we had to move our reservation up to 2:15. Not normally a big deal, except we were at another event and had to rush in order to make our reservation. Please don't put reservation times on Open Table that are not actually available and try giving a little effort when it comes to birthdays.
Wonderful first experience! The food was very tasty and the customer service was very good. Will be back.
1.Ten minutes to get drink at the bar (there was only one other couple at the bar)
2.Server was severely shy and inaudible (Pablo)
3. Picanha was not as flavorful, missing salt
4. Had to ask server to remove plates between rounds
5. Had to grab my own silverware because the server took everything on the prebuss I had to ask for, but did not replace
6. There was no music playing, no ambiance, one server was taking tables and playing the guitar in between
7. Never offered another drink (just had the one ordered at the bar)
8. Server not attentive at the end of the meal, we were done for several minutes before another server saw us just sitting there while our server was more concerned with resetting at table.
9. First time I have ever left a comment after a bad experience but this was bad (wife’s birthday)
Been here several times before but this left a bad taste in my mouth. Next time I will take my family to EG in Frisco instead, better quality and service
Salad bar was outstanding but the chicken was too salty and the beef was tough and bland.
Amazing food, service and ambience. We will definitely be back
Me parecio excelente todo. El ambiente muy confortable
Service was not that great. At one point we were sitting around for 15 minutes with out any one coming to the table. We had to flag down the guys with the meats and tell them that we wanted someone to come to our table with meats.
Service was horrible. Waited 30 mins just for a refill on water. My husband an ordered a beer and we waited 45 mins for it. Never will go back!
Enjoyed our visit very much! The food is great. I wish there wasn't so many table so close together, but they obviously have the business. I would recommend making a reservation. We had one, but in the first 5 minutes after we arrived we saw two couples turned away because they were packed. Get the Groupon if you can and save a few dollars.
Greg was awesome! Will definitely come back.
The waiter just come 2 times to our table,he forgot I ask for paper napkins 3 times,2 times for a new soda,he never put the cheese bites,bad service in general.
Really good quality food, good service and nice atmosphere. We are certainly going back.
I have been loyal to Rafain Brazilian Steak house. However, it was disappointing to see the loyalty was not recognized during my visit on February 14th. I came for dinner to use a special gift card for 25 dollars that was given to me.
Unfortunately, I coukd not use it on Valentine's Day because they had a customer special on this day. I was not an average customer and have been visiting the lunch and dinner tables often.
I should have been allowed to use my gift card regardless of a special for the general public. I spent extra that night because I was led to believe I could use my gift card at anytime and there was no expiration. All I was left with was a large bill and a bad taste in my mouth. I may have to consider other places to dine at because of this kind of disloyalty to dedicated customers.
Siempre me an tratado bien,pero este 14 defebrero mi servicio de mesero fue fatal.nunca me dio mi bebida cuando se la pedí 2 veces y solo fue 2 veces a preguntar si necesitaba algo.era un día especial y salí disgustada por eso.pero bueno siempre me an tratado súper bien.una se perdona
Waiter service sucked. Waiter never brought what we asked for to our table. We had to get up & go get it ourselves. Waiter probably came 2 times to our table & still didn’t bring anything that we asked for.
Excellent choice for meat lovers.
Beautiful lunch with my date for Valentine’s. We had our wedding rehearsal dinner here 10 years ago. Their salad bar has gotten better and better over the years. The meat was yummy!
First time at Rafain. I took my wife for our Valentine's dinner and she was impressed. Love the selection of meats for both she and I. Salad bar has some pretty good options but really not overwhelming. I figured it was going to be a lot of options on salad so you would fill up and not eat a lot of meat but really wasn't bad. I wish the tomato soup was warmer from the salad bar. Just ask the waiter what meats they have and they will bring it to your table and cut it off right there. I wish some of the meat was a little less fatty. I loved the pineapple with sprinkled sugar. Really good.
The foods are great and the price is reasonable. We enjoyed it very much and will come back again.
This place is FANTATIC, the food was delicious, the selection was great and my belly was full when I left. It was definitely worth the visit. We plan on returning soon!!!
Very nice upscale dinning with great service and excellent food.
The service was great and friendly on top of it all.
Food was really good, but what I liked the most was there drinks.
I really recommend this place for a romantic dinner.
Very nice dining experience. Food is awesome and service is great
Food service forgot about our table on 7 different occasions. Had to ask our sever 4 times of what we needed & requested. Not acceptable!
It was great as always
I used a Groupon special: 2 dinners and 2 coffees for $69. After arriving, I promptly notified my waiter of the Groupon. He appeared familiar with it but apparently he was not because he asked if we wanted coffee and was going to charge us for them. Service was awful. We sat there for 30 minutes and was only offered pineapple and 2 other cuts of meat. We usually dine at Texas de Brazil and are accustomed to having different meats consistently offered no longer than 10 minutes after being seated. I believe we were only offered 3 types of beef during dinner (we had to specifically request a 4th because it was not being offered to the rest of the patrons).
Regarding quality, it’s subpar compared to competitors. Considering similar pricing with competitors, bad service, and inferior quality meats, it’s best to go to Texas De Brazil or Fogo. I will not return.
Fresh salad bar and loved the meat selection. Good service. Thank you!