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The Capital Grille - Chicago - Downtown
I loved my recent lunch at Quartino. I had planned to dine with a friend, but she cancelled last minute so it was just me. The staff was super friendly and I loved that I could get a half portion of alot of things on the menu. It makes dining as one, more fun!
Beautifully Decorated for the Holidays! The food was amazing as always and the service is always top notch.
Food was excellent and service was great!
Very disappointing for a Gibson Group restaurant...way over seated with way too many tables literally NO one had room to sit and eat, let alone be comfortable. The guy jammed into the 8 top next to me was so close, especially with winter coats on the back of their chairs that he was feeling my elbow on his back every time I took a bite. LOUD way beyond acceptable, it is like eating at a college cafeteria with nothing but cheerleaders talking and yelling. Pasta was way under cooked on both entree's, how can you serve under cooked spaghetti?
Waiter was great, he had to go all the way around the dining room to get through the tables and chairs which were nearly all touching each other to bring us our bottle of wine...kudos to them on working in that environment and still being pleasant.
There are just to many great Italian themed concepts in Chicago to ever do this one again.
We love to come to Quartino when we are in Chicago-each time we go can be a little different because they have so many wonderful choices! This time we had the dates, meat balls, penne a la vodka, and eggplant parmigiana. A simpler meal than some times, but everything we have there is just wonderful! The place is very lively! A very fun place to go!
We have been there several times over many years. Service is usually great but tonight was a bit off. Not sure what the issue was. Our server was great but things got off to a very slow start. The table next to us complained to the manager about their service. No managers came over to us to check in on how things were going. They usually have done that in the past even if things were good. Food was very slow coming to us. Other tables around us who arrived after us received their plates.
I am willing to give them the benefit of the doubt as this was the only somewhat negative experience we have had after going there for 10 plus years so I hope we are not taken for granted next time we dine there.
Best Italian restaurant in Chicago. Really authentic Italian cuisine
Good food but had to wait 39 minutes in a very crowded space even though we had reservations
Great food in a sharable format. Very loud but fun.
Always a lovely time at Quartino! We had some friends in from Canada and they enjoyed the food very much. Great staple in Chicago !
The food is always amazing!
I loved this restaurant. The food was awesome and not your typical Italian restaurant options (in a good way). Offerings were plenty. Service was outstanding.
We go to Quartino's every year for the Christmas holiday for dinner usually about 4:30 pm. As usual, the food was good and the service was very good but I cannot recommend Quartino's during the holiday period. The restaurant is always pretty crowded for dinner every year but for some reason is was much too crowded and dangerous. Quartino's must add extra tables and chairs for the holiday period because the tables, chairs and people were way too close together. The lobby of the restaurant was packed and even the staircase coming down from the second floor to the first floor had a line to go down to the lobby (about 7 pm) because it was so packed. I am concerned that the max occupancy limit for the restaurant is being exceeded. There are so many people in the restaurant with only 1 exit that I could see that this could be a real fire hazard and a disaster if a fire were to happen.
What a wonderful experience. Great food, service, and atmosphere.
What a great dining experience!
Food was delicious and service was excellent. Looking forwarding to dining here again next time I'm in Chicago!
Always a wonderful experience. We live out of town, but always make a point of coming here when we can.
I come to Chicago every year in early December. I always eat at Quartino's. Our waiter, Nick, was delightful. Very knowledgeable and informative about drinks and the menu. He has a great personality and hope he will be there next year.
Amazing food, ambience and service!! Highly recommend!!
We were immediately seated. Service was great. The manager stopped by a couple times and was very nice. The pasta and pizza were excellent!
Traditional made-from-scratch Italian food. Great variety of menu items from which to choose. Service was attentive, but not bothersome. Good city vibe. This is not the place to go for a romantic dinner, can be a little loud.
However.. the it’s not a great place for a date/ romantic dinners.
It’s too crowded and noisy. Tables for 2 are really really small, not much space between two tables, so the environment doesn’t provide the necessary comfort level.
Delicious food for a pretty reasonable price. The ambience is lively but super loud. Not easy to hold a conversation but that's ok but you will be busy eating good food and people watching.
Amazing food! Great attentive service!
I highly recommend!
Favorite place in the City. Hands down! Make sure to get the house made pastas!
Steven was fabulous!
Always a favorite when in Chicago. Great variety and consistency of food. Have never been disappointed. Servers are friendly, knowledgeable and abundant... very attentive
Loved sharing the small plates with my dinner mates. Great selection of wine.
This is a great spot for a group! Small plates to share and delicious too. The service is always fast and friendly!
Good, but our food was delivered separately
This used to be a great restaurant, part of the Gibson’s group, that I have dined in multiple times
However on this occasion :
Despite a reservation we waited over 25 minutes for our table standing in an overcrowded bar with the check in area crammed
The table jutted out and I was constantly bumped by passing waiters
The waitress was offhand and disinterested and took down the wrong order
My wife’s main dish of shrimp risotto arrived quickly but was cold
My main dish of pepperoni pizza did not appear for over 30 minutes after my wife’s dish and each time I enquired as to the whereabouts of my pizza was told it will be out directly
When it did arrive it was served without apology and no attempts were made to make up for the delay and indifferent service
I am now sadly reluctant to return in the future and will need to warn business colleagues that the establishment is on the slide
Perhaps the manager of Quartino’s would like to comment as to whether my experience is now the norm or in any acceptable
They were overbooked and we waited 45 min to be sat despite having a reservation
I’m here on a weekend vacation and just knew from the look of the place from the outside that everything would be great!! AND IT WAS!! From the Sangria, gnocchis, pasta, calamari to THE PIZZA oh my!! Loved it all
I've been there before, and food was not as good as in previous instances. Just not as tasty. Also - we were 'forced' to share some fo the dishes since there was no sense of timing - so make sure when you order everything is 'to share'
Celebrated my bday with 15 friends. Everything went very well. Order the gnocchi bolonhese off menu and the house wine.
Visit Chicago every year. Quartino is a must. Great value, great food, fun experience. Elizabeth was our waitress. She was fantastic. One in our group was dairy free. Elizabeth immediately wrote on the menu outlining options, in detail, including recommendations. It’s a large menu. She was obviously intimately knowledgeable about the ingredients in every dish. I prefer the dairy myself, but it as impressive. Thanks again to all.
There were no surprises. We wondered how things would with Reg small plates coming at different times as soon as Reg dish was ready but it worked perfectly. There were always things to share and the food was hit and fresh. We had the tagliatelle, Alfredo noodles, ravioli, shrimp risotto romaine and capers salads. All tasty.
Of course we tried the desserts also. Thanks to our server, Matthew, for taking good care of our party and making some great recommendations.
Great food. Very sensitive to food allergies and gluten. Excellent drinks. Because it is popular it is crowded and noisy. So not an intimate dining experience. But still, we love it.
As expected. One of many Chicago Italian restaurants. Food is pretty good, served tapas style. Disappointed they charge for Arnold Palmer refills.
Food always good. Service was Terrible No one waited on us and they they forgot one entree. Even after telling them it took 40 mins to bring a pizza