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Nearby points of interest

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  3. Distance: 0.11mi
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  1. Distance: 0.01mi
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About Q at The Empress - The Fairmont Empress Hotel

Q represents Queen and country, the revered figure for whom this hotel was named. A singular letter, for a very singular space. Located in the most storied room in Victoria, Q at the Empress is a must-visit culinary celebration that is second to none. This atmospheric space has a distinctly modern, contemporary feel, all the while staying true to the building’s unique iconic heritage with its dark cherry wood ceilings and spectacularly detailed moldings. Focusing on regional ingredients, the carefully curated menu features locally sourced seafood, meats and produce prepared surely and skillfully by Chef Morgan Wilson and his incredible team. Try one of over 850 bottles of wines from the temperature controlled visible wine wall featuring the best of the Pacific North West and select vintages from all over the globe. From romantic dinner to vibrant social event all you need to do is just sit back, relax and enjoy Q at the Empress, the place to be on Vancouver Island.

721 Government Street
Victoria, BC V8W 1W5
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Northwest

Hours of Operation:

Breakfast: Daily: 6:30am - 11:00am; Lunch: Daily: 11:30am - 2:30pm; Dinner: Daily: 5:30pm - 10:30pm

Cross Street:
Belleville & Goverment Streets

Dress Code:
Smart Casual

Price Range:
CAN$31 to CAN$50

Payment Options
AMEX, MasterCard, Visa

Phone Number:
(250) 389-2727

Website:
http://www.fairmont.com/empress

Parking Details:
Valet or self parking is available in the Fairmont Empress parkade

Executive Chef:
Morgan Wilson

Private Party Facilities:
The Royal Table is an added refinement to your fine dining experience. Providing guests with a heightened touch of elegance during their dining experience, this experience is truly memorable for a birthday, engagement or simply an evening together. From silver cloches and candelabras to customized wine selections from our Sommelier and a few special touches from the Chef, The Royal Table service provides a sophisticated refinement to an enchanted dining experience. The cost is a C$30 surcharge per person in addition to meal selection costs.

Private Party Contact:
Dining Reservations: (250) 389-2727

Additional:
Cocktails, Farm to Table, Gluten-free Menu, Non-Smoking, View, Wine

Q at The Empress - The Fairmont Empress Hotel Ratings and Reviews

5
4
3
2
1

4.4

Overall Rating

based on recent ratings
food

4.4

service

4.4

ambience

4.3

value

3.9

Noise

Quiet

82% would recommend it to a friend

Special Occasion (22)
Quiet Conversation (17)
Notable Wine List (13)
See All
Good for Anniversaries (13)
Romantic (12)
Business Meals (10)
Fit for Foodies (10)
Good for a Date (10)
Local Ingredients (10)
Great for Lunch (10)
Good for Birthdays (9)
Creative Cuisine (9)
Waterfront (8)
Cozy (7)
Authentic (6)
Bar Seating (6)
Handcrafted Cocktails (6)
Live Music (6)
Casual (5)
Happy Hour (5)
Pre/post Theatre (5)
Seasonal (5)
Afternoon Tea (4)
Good for Groups (4)
Sunday Lunch (4)
Worth the Drive (4)
Great for Brunch (3)
Great Beer (3)
Healthy (3)
Scenic View (3)
Tasting Menu (3)
Vibrant Bar Scene (3)
Disabled Access (3)
Kid-friendly (2)
Fun (2)
Gluten Free Options (2)
Neighborhood Gem (2)
Paleo Friendly (2)
Good Vegetarian Options (2)
Afternoon Coffee (1)
Comfort Food (1)
Hot Spot (1)
Organic (1)
Quick Bite (1)
Vegan (1)
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237 reviews
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·Dined 3 days ago

Q is a go to place for visitors who are here for a short time. A quick way to get the Victoria experience if time is limited. A great location and a sense of luxury enhance the experience

The clam chowder soup I had was outstanding but alas the Caesar salad was not.

The wine selection is excellent.

Tags: Local Ingredients, Happy Hour, Good Vegetarian Options, Afternoon Tea, Quiet Conversation, Authentic
Was this review useful to you?Yes·No·
food4
ambience5
service5
value4

 
 (Seattle)·Dined 5 days ago

Truthfully, one of the best dining experiences we’ve ever enjoyed. The food, ambience and service were all simply outstanding.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Vancouver)·Dined 5 days ago

Prices are high but that is to be expected at the Empress. We were in the restaurant and did not have a view from our table but it would be nice to sit in the bar and enjoy the view with a drink in hand. The decor is too modern for the classic style of the Empress and so does not give a nice cozy feeling.

Tags: Happy Hour, Great for Lunch, Casual, Business Meals, Sunday Lunch, Great for Brunch
Was this review useful to you?Yes·No·
food5
ambience1
service5
value1

 
 (Calgary)·Dined 6 days ago

Exceptional service! Really amazing selection, can cater to any dietary restriction (vegan even!) and make you feel so welcome!

Tags: Good for a Date, Tasting Menu, Good for Birthdays, Afternoon Tea, Romantic, Vegan, Great for Lunch, Cozy, Local Ingredients, Good Vegetarian Options, Creative Cuisine, Quiet Conversation, Waterfront, Sunday Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined on February 14, 2018

My husband and I were travelling with my mother-in-law to Victoria. We stayed at the Fairmont Empress and eat supper here. It was Valentine's Day, and they had a set menu. As a vegetarian I was concerned. Not usually getting very good value. I'm still a believer that a vegetarian option should be much less than the more expensive animal proteins. However the meal was delicious even if a bit pricey. The service and ambiance are definitely five star. They had a lovely chanteuse playing guitar. It was absolutely lovely however my mother-in-law not a big eater did not want all the courses. Just some recommendations, for the kitchen to consider.

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food5
ambience5
service5
value4

 
 (Vancouver)·Dined on February 14, 2018

Expensive but one of the very best places to eat in over-rated Victoria restaurant scene

Tags: Notable Wine List, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience4
service4
value4

 
 (Seattle)·Dined on February 11, 2018

Our meal was wonderful and the service was exceptional. We were celebrating my wife’s birthday and this restaurant was the perfect choice.

Tags: Worth the Drive, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Vancouver)·Dined on February 11, 2018

Fine dining and high class delicious food in an atmosphere that is warm, inviting and friendly. The staff is great and know their food. Q and the Empress is one of our favourite places to visit and eat, and it is a must go to when visiting Victoria. Highly recommended!!!

Tags: Live Music, Casual, Special Occasion, Romantic, Quiet Conversation, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Seattle)·Dined on February 10, 2018

The service was terrific - my dinner was bratwurst, red cabbage and spaetzle and it was excellent. My husband had the bison ribs and it was not to his taste, too gamey but all in all a relaxing night out.

Tags: Vibrant Bar Scene, Seasonal, Special Occasion
Was this review useful to you?Yes·No·
food4
ambience4
service5
value3

 
 (Toronto)·Dined on February 3, 2018

My wife and I were impressed by the quality of the food, something that should be expected from a restaurant in a hotel of this calibre. Her appetiser, the beet salad with whipped goat cheese, was superb and large enough that some people could consider it for a full meal, especially for lunch. My duck prosciutto was equally good. For our mains, she had the lamb, set off really well by the liquorice, and I the sablefish which just melted on the tongue, a delightful sensation I have never experienced before with fish. All dishes were plated nicely and the came on properly warmed plates, something some supposedly good restaurants fail to do. We shared the Empress cake and it lived up to its promotion on the website. Our waiter was knowledgeable, also as should be expected. The visual ambience is superb, especially the ceiling. The only fault I would mention is that the live music was neither to my taste and, despite my hearing impairment, it was too loud, even though I requested a table as far away from the musicians as possible. I wonder if it would be possible to lower the volume in some sections of this very large room.

Tags: Special Occasion
Was this review useful to you?Yes·No·
food4
ambience3
service4
value3

 
 (Vancouver)·Dined on February 2, 2018

Came for lunch for our anniversary on a Thursday and restaurant was fairly quiet. Amazing service and food and drinks! My wife loved it!

Tags: Seasonal, Special Occasion, Hot Spot, Waterfront, Authentic, Handcrafted Cocktails
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Vancouver)·Dined on January 31, 2018

We were at Q for my birthday and it was Dine Around Victoria. Our reservation was for 6:15, however we were able to change the time easily due to our circumstances. Warm reception, waiter John, was not as conscientious as he could have been. He didn’t seem to know the menu, however he had recently returned to work from being away 7 weeks. Food was excellent, we both had the crab crostini, I had soup and my husband had the salad. We both had the Sooke trout which was fabulous.

Tags: Fit for Foodies, Comfort Food, Romantic, Good for Anniversaries, Good for Birthdays, Quiet Conversation
Was this review useful to you?Yes·No·
food5
ambience5
service3
value5

 
 (Vancouver)·Dined on January 31, 2018

The food and ambience was amazing. Excellent service!

Tags: Creative Cuisine, Authentic, Happy Hour, Waterfront, Special Occasion, Quiet Conversation, Handcrafted Cocktails
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on January 27, 2018

Very happy with everything. Have been here several times and looking forward to coming back!

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Vancouver)·Dined on January 26, 2018

We came with friends for Dine Around and were very impressed by the quality, quantity and variety of the portions offered on the menus we selected. We'll definitely return again to try the regular menu. Beautifully renovated and lovely atmosphere on a dark, rainy evening. Service was perfect!

Tags: Cozy, Good for Anniversaries, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Vancouver)·Dined on January 19, 2018

We went to Q on first night of Dine Around. Had a great meal. Excellent service, very personal and knowledgeable.

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food5
ambience5
service5

vip
 (Seattle)·Dined on January 16, 2018

Loved the live music in the background, great service. A bit too good because it was a slow night. Had the sable fish. It was good, but I liked my sides better. Tasted the bison short ribs my friend had and that plate was huge and very tasty.
Beet salad to start was very large portion (good to share) and very fresh and delicious.

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food4
ambience4
service5
value4

 
 (Seattle)·Dined on January 13, 2018

The service was excellent. We had cocktails from their special menu and their gimlet was perfectly done. We went on Saturday night and there was live music. Definitely a magical experience. You could feel the history of the place. The food was delicious, with a modern flair on classic dishes. I would absolutely recommend this dining experience to anyone, especially for a special occasion.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Vancouver)·Dined on January 13, 2018

Our go to spot for lunch in Victoria. Love the menu at the Q. Something tasty for everyone! We also love the consistent exceptional service.

Tags: Scenic View, Business Meals, Fun, Pre/post Theatre, Romantic, Disabled Access, Notable Wine List, Good for a Date, Handcrafted Cocktails, Afternoon Tea, Quiet Conversation, Fit for Foodies, Great for Brunch, Bar Seating, Seasonal, Creative Cuisine, Good for Birthdays, Live Music, Good for Groups, Great for Lunch, Happy Hour, Good for Anniversaries, Special Occasion, Local Ingredients
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Vancouver)·Dined on January 7, 2018

Lorne couldn’t have made our four year anniversary more special. What a great night!! Can’t speak higher of the service, ambiance and food. An unforgettable evening!

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Vancouver)·Dined on January 5, 2018

Sablefish dish is a must have. Waiter LOREN IS a delight and his recommendations are spot o n for both food .wine and beer.

Tags: Special Occasion
Was this review useful to you?Yes·No·
food4
ambience4
service4
value3

 
·Dined on January 1, 2018

I was visiting family from out-of-town and thought it would be a treat to take my family to an upscale restaurant within the Empress hotel. I made the reservation using OpenTable, and even so, we were not greeted for about 5 minutes while waiting at the service stand at the front of the restaurant. After being seated, it took another 10 minutes for the waitress to inquire about beverages, and by that time, the table that came in after us, already had their beverages served and orders taken. The hostess and waitress were very polite, but the service was rather inefficient.

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food4
ambience4
service3
value4

 
 (Vancouver)·Dined on December 31, 2017

Enjoyed a lovely New Year's Eve lunch with guest from out of town. We really enjoyed the menu and suggestions from our efficient server. Beautiful presentation, great timing for drinks and ordering and server was in no way an interruption, to our visit. Updated decor is wonderful and holiday decorations very tasteful and festive. Only comment I could make, is the chairs at the table need to be clean, I had to sit on a dirty one, because I did not want to make a fuss with my guests. Kind of disappointing for such a beautiful dining room. We enjoyed lovely coffee's and biscotti and lots of time to chat after our huge lunch.

Tags: Authentic, Quiet Conversation
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food5
ambience4
service5
value4

 
 (Vancouver)·Dined on December 30, 2017

We cannot say anything bad about our experience-we started at the Lounge which other than being seated near the glass wash station (only seats available) it was great! Terrific service and cocktails!
Dinner was amazing as was the service. My husband enjoyed the steak, best he’s ever had. I highly recommend the sablefish and creme caramel for dessert!

Tags: Pre/post Theatre, Good for a Date, Romantic, Fit for Foodies, Happy Hour, Good for Birthdays, Casual, Notable Wine List, Quiet Conversation, Great Beer, Good for Anniversaries, Special Occasion, Bar Seating, Cozy
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Washington DC)·Dined on December 30, 2017

For the price the food was meh, not great. We started with the seafood tower for a lot of money, and we will say the smoked salmon was amazing and the oysters were great, kind of hard to screw up raw oysters. King crab legs?? More like baby tiny legs, smaller in size than dungeoness, the shrimp was meh and the poke had too much sesame oil. Finished with a rib eye and not only very charred but super thin cut. Again, a saving factor was the potatoes, super yummy; but not worth the money. Overall the restaurant is small and cramped, and if going to the Empress is a must, have drink in the bar or tea in the afternoon, skip the dinner and go to The Irish Times Pub, half the price and super yummy!!

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food2
ambience3
service4
value1

 
 (Las Vegas)·Dined on December 30, 2017

The food was delicious, our server Andrew was knowledgeable and fun. We would go back and ask to be seated in his section. We loved every minute of our dinner there.

Tags: Pre/post Theatre, Romantic, Fit for Foodies, Worth the Drive, Cozy
Was this review useful to you?Yes·No·
food5
ambience4
service5
value5

 
 (Toronto)·Dined on December 29, 2017

Food was excellent, service was slow-ish, especially the bar. I ordered a Rye and Coke and it took at least 10 minutes to come. My wife’s wine came in half the time. All they are doing is putting a shot into a glass. They don’t mix it so that you can do it to your own taste, it shouldn’t take for than a couple minutes.

The menu on OpenTable is completely wrong though. Don’t trust it. Most items have been changed or removed and the ones that remain are significantly more expensive than they say on here.

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food5
ambience4
service4
value3

 
 (Vancouver)·Dined on December 27, 2017

The food and drinks were excellent. The service was unfortunately slow, and our server was not particularly knowledgeable. The room is gorgeous. Would recommend for a date or special occasion.

Tags: Good for a Date, Good for Groups, Seasonal
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food5
ambience5
service3
value4

 
 (Vancouver)·Dined on December 27, 2017

Disappointed , service was mediocre no bread plates. Cold soup sent back to get warmed. Food was above average. But total experience wasn’t up to the cost. Old Empree fine dining Restaurant, I felt was better experience.

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food3
ambience5
service2
value2

 
 (San Diego)·Dined on December 24, 2017

Christmas Eve Dinner was wonderful! Service and food were excellent.

Tags: Good for Anniversaries, Neighborhood Gem, Special Occasion, Fit for Foodies, Cozy
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food5
ambience5
service5
value5

 
 (Vancouver)·Dined on December 24, 2017

Our Christmas eve lunch was a special treat, part of a family tradition. Our visit to the q dining room was pleasant and the food was excellent. Staff seemed a little harried even though the dining room was far from full and the dinner service was hours away. ... glitches were minor but evident... hostess was quickly able to conceal fatigue as we approached the desk to be seated. Took inordinately long to get coffee delivered to the table , some of our party's main course dishes were brought with the starters of the rest of us , cutlery removed with starters was not replaced with main dishes until requested, steak knife not automatically presented with the steak, extra glassware removed only on request, incorrect orders brought to table... as mentioned earlier, the food and atmosphere are excellent , but the service team seems to need some extra training. For a restaurant in a landmark, destination hotel such as the empress and for the price of lunch (at the top end of reasonable for a special occasion ) guests should also be treated to service that lives up to the reputation of the hotel . Hopefully the staff are paid well enough by the new owners to want to stay and learn the skills needed to become effective reprentatives of one of Victorias landmark locations in future.

Tags: Creative Cuisine, Handcrafted Cocktails, Organic, Healthy, Sunday Lunch, Business Meals, Local Ingredients
Was this review useful to you?Yes·No·
food5
ambience5
service3
value4

vip
 (London)·Dined on December 24, 2017

Service really shabby. They served our mains while we were still eating our appetisers. We had to ask for cutlery. Not sure who our waiter was as we had so many random people helping us. Hostess had a run in her stocking which is not appropriate for a five star hotel restaurant. Waiter seemed his head was in the clouds. Would not recommend and in fact should’ve gone to Cora’s restaurant up the street.

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food3
ambience3
service1
value2

 
 (Seattle)·Dined on December 22, 2017

The food was excellent and the staff was very friendly and accommodating! Thank you for a very special evening!

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food5
ambience5
service5

 
 (Vancouver)·Dined on December 21, 2017

I expected the Empress to be on the expensive side but this was over the top. The wine list is extensive to be sure but at lunch I don't want to have to go through 20 pages to pick a handful of wines under $100. My first pick was not available. An abbreviated lunch wine list would be great- the full pretentious list on request. The menu on the other hand was a one page one side selection. Our server was neither skilled or unskilled, not good but not bad- average. It was interesting seeing what the dining room has evolved into. In closing the Bengal bar and the dining room, it is my opinion that the Empress/Fairmont has stumbled, abandoning the traditional clientele for a new generation that favours a $175 burger and sandwich with a decent wine lunch. I feel old.

Tags: Scenic View, Business Meals, Quiet Conversation
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food4
ambience4
service2
value1

 
 (Central Coast)·Dined on December 20, 2017

Food was well prepared but lacked depth of flavors. Cocktail was a mess - certainly not made by a skilled bartender. Wait staff is bizarre and lack any of the finesse that you would expect in a modern fine dining restaurant. Room is gorgeous.

Tags: Scenic View, Bar Seating, Quiet Conversation, Pre/post Theatre
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food3
ambience5
service2
value4

 
 (Vancouver)·Dined on December 18, 2017

Beautiful quiet & cozy setting. Exceptional staff - personable, knowledgeable, service perfectly timed. Food was great- tasty, large portion, interesting. Surprised by charge of $6 for coffee & $15 for local white wine. I should have checked.

Tags: Good for Groups, Quiet Conversation, Healthy, Great for Lunch, Creative Cuisine, Business Meals, Fit for Foodies
Was this review useful to you?Yes·No·
food5
ambience5
service5
value3

 
 (Vancouver)·Dined on December 16, 2017

Although it was not the former Bengal Room, the Q at the Empress Hotel was very good. The food although $$$, was very tasty and the portions quite reasonable. The staff were terrific and the service was outstanding.

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food5
ambience4
service5
value5

vip
 (Vancouver)·Dined on December 13, 2017

The service is impeccable, but the bill when you are done can be a shocker - mostly due to the cost of the cocktails and wine.

Tags: Worth the Drive, Notable Wine List, Waterfront, Fit for Foodies
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food4
ambience4
service5
value2

 
 (Vancouver)·Dined on December 11, 2017

Menu was somewhat limited for lunch. Would be nice to have the Chactuerie/appetizer option back as a lunch choice (instead as part of the $32 lunch meal). The choices we had were delicious but overall we found the mean very pricey. $6 for a coffee is expensive. I had seafood chowder, coffee and a dessert and with tip my lunch was over $40. That's far too high in my experience.

Tags: Waterfront, Great for Lunch, Quiet Conversation
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food4
ambience4
service4
value2

 
 (Los Angeles)·Dined on December 10, 2017

Rich and taste food.
Friendly service

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food5
ambience5
service5
value5

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