Nearby points of interest
Nearby points of interest
About Q at The Empress - The Fairmont Empress Hotel
Q represents Queen and country, the revered figure for whom this hotel was named. A singular letter, for a very singular space. Located in the most storied room in Victoria, Q at the Empress is a must-visit culinary celebration that is second to none. This atmospheric space has a distinctly modern, contemporary feel, all the while staying true to the building’s unique iconic heritage with its dark cherry wood ceilings and spectacularly detailed moldings. Focusing on regional ingredients, the carefully curated menu features locally sourced seafood, meats and produce prepared surely and skillfully by Chef Morgan Wilson and his incredible team. Try one of over 850 bottles of wines from the temperature controlled visible wine wall featuring the best of the Pacific North West and select vintages from all over the globe. From romantic dinner to vibrant social event all you need to do is just sit back, relax and enjoy Q at the Empress, the place to be on Vancouver Island.
Victoria, BC V8W 1W5
Hours of Operation:
Breakfast: Daily: 6:30am - 11:00am; Lunch: Daily: 11:30am - 2:30pm; Dinner: Daily: 5:30pm - 10:30pm
Belleville & Goverment Streets
CAN$31 to CAN$50
AMEX, MasterCard, Visa
Valet or self parking is available in the Fairmont Empress parkade
Private Party Facilities:
The Royal Table is an added refinement to your fine dining experience. Providing guests with a heightened touch of elegance during their dining experience, this experience is truly memorable for a birthday, engagement or simply an evening together. From silver cloches and candelabras to customized wine selections from our Sommelier and a few special touches from the Chef, The Royal Table service provides a sophisticated refinement to an enchanted dining experience. The cost is a C$30 surcharge per person in addition to meal selection costs.
Private Party Contact:
Dining Reservations: (250) 389-2727
Cocktails, Farm to Table, Gluten-free Menu, Non-Smoking, View, Wine
Q at The Empress - The Fairmont Empress Hotel Ratings and Reviews
Prices are high but that is to be expected at the Empress. We were in the restaurant and did not have a view from our table but it would be nice to sit in the bar and enjoy the view with a drink in hand. The decor is too modern for the classic style of the Empress and so does not give a nice cozy feeling.
My husband and I were travelling with my mother-in-law to Victoria. We stayed at the Fairmont Empress and eat supper here. It was Valentine's Day, and they had a set menu. As a vegetarian I was concerned. Not usually getting very good value. I'm still a believer that a vegetarian option should be much less than the more expensive animal proteins. However the meal was delicious even if a bit pricey. The service and ambiance are definitely five star. They had a lovely chanteuse playing guitar. It was absolutely lovely however my mother-in-law not a big eater did not want all the courses. Just some recommendations, for the kitchen to consider.
Fine dining and high class delicious food in an atmosphere that is warm, inviting and friendly. The staff is great and know their food. Q and the Empress is one of our favourite places to visit and eat, and it is a must go to when visiting Victoria. Highly recommended!!!
My wife and I were impressed by the quality of the food, something that should be expected from a restaurant in a hotel of this calibre. Her appetiser, the beet salad with whipped goat cheese, was superb and large enough that some people could consider it for a full meal, especially for lunch. My duck prosciutto was equally good. For our mains, she had the lamb, set off really well by the liquorice, and I the sablefish which just melted on the tongue, a delightful sensation I have never experienced before with fish. All dishes were plated nicely and the came on properly warmed plates, something some supposedly good restaurants fail to do. We shared the Empress cake and it lived up to its promotion on the website. Our waiter was knowledgeable, also as should be expected. The visual ambience is superb, especially the ceiling. The only fault I would mention is that the live music was neither to my taste and, despite my hearing impairment, it was too loud, even though I requested a table as far away from the musicians as possible. I wonder if it would be possible to lower the volume in some sections of this very large room.
We were at Q for my birthday and it was Dine Around Victoria. Our reservation was for 6:15, however we were able to change the time easily due to our circumstances. Warm reception, waiter John, was not as conscientious as he could have been. He didn’t seem to know the menu, however he had recently returned to work from being away 7 weeks. Food was excellent, we both had the crab crostini, I had soup and my husband had the salad. We both had the Sooke trout which was fabulous.
We came with friends for Dine Around and were very impressed by the quality, quantity and variety of the portions offered on the menus we selected. We'll definitely return again to try the regular menu. Beautifully renovated and lovely atmosphere on a dark, rainy evening. Service was perfect!
Loved the live music in the background, great service. A bit too good because it was a slow night. Had the sable fish. It was good, but I liked my sides better. Tasted the bison short ribs my friend had and that plate was huge and very tasty.
Beet salad to start was very large portion (good to share) and very fresh and delicious.
The service was excellent. We had cocktails from their special menu and their gimlet was perfectly done. We went on Saturday night and there was live music. Definitely a magical experience. You could feel the history of the place. The food was delicious, with a modern flair on classic dishes. I would absolutely recommend this dining experience to anyone, especially for a special occasion.
I was visiting family from out-of-town and thought it would be a treat to take my family to an upscale restaurant within the Empress hotel. I made the reservation using OpenTable, and even so, we were not greeted for about 5 minutes while waiting at the service stand at the front of the restaurant. After being seated, it took another 10 minutes for the waitress to inquire about beverages, and by that time, the table that came in after us, already had their beverages served and orders taken. The hostess and waitress were very polite, but the service was rather inefficient.
Enjoyed a lovely New Year's Eve lunch with guest from out of town. We really enjoyed the menu and suggestions from our efficient server. Beautiful presentation, great timing for drinks and ordering and server was in no way an interruption, to our visit. Updated decor is wonderful and holiday decorations very tasteful and festive. Only comment I could make, is the chairs at the table need to be clean, I had to sit on a dirty one, because I did not want to make a fuss with my guests. Kind of disappointing for such a beautiful dining room. We enjoyed lovely coffee's and biscotti and lots of time to chat after our huge lunch.
We cannot say anything bad about our experience-we started at the Lounge which other than being seated near the glass wash station (only seats available) it was great! Terrific service and cocktails!
Dinner was amazing as was the service. My husband enjoyed the steak, best he’s ever had. I highly recommend the sablefish and creme caramel for dessert!
For the price the food was meh, not great. We started with the seafood tower for a lot of money, and we will say the smoked salmon was amazing and the oysters were great, kind of hard to screw up raw oysters. King crab legs?? More like baby tiny legs, smaller in size than dungeoness, the shrimp was meh and the poke had too much sesame oil. Finished with a rib eye and not only very charred but super thin cut. Again, a saving factor was the potatoes, super yummy; but not worth the money. Overall the restaurant is small and cramped, and if going to the Empress is a must, have drink in the bar or tea in the afternoon, skip the dinner and go to The Irish Times Pub, half the price and super yummy!!
Food was excellent, service was slow-ish, especially the bar. I ordered a Rye and Coke and it took at least 10 minutes to come. My wife’s wine came in half the time. All they are doing is putting a shot into a glass. They don’t mix it so that you can do it to your own taste, it shouldn’t take for than a couple minutes.
The menu on OpenTable is completely wrong though. Don’t trust it. Most items have been changed or removed and the ones that remain are significantly more expensive than they say on here.
Our Christmas eve lunch was a special treat, part of a family tradition. Our visit to the q dining room was pleasant and the food was excellent. Staff seemed a little harried even though the dining room was far from full and the dinner service was hours away. ... glitches were minor but evident... hostess was quickly able to conceal fatigue as we approached the desk to be seated. Took inordinately long to get coffee delivered to the table , some of our party's main course dishes were brought with the starters of the rest of us , cutlery removed with starters was not replaced with main dishes until requested, steak knife not automatically presented with the steak, extra glassware removed only on request, incorrect orders brought to table... as mentioned earlier, the food and atmosphere are excellent , but the service team seems to need some extra training. For a restaurant in a landmark, destination hotel such as the empress and for the price of lunch (at the top end of reasonable for a special occasion ) guests should also be treated to service that lives up to the reputation of the hotel . Hopefully the staff are paid well enough by the new owners to want to stay and learn the skills needed to become effective reprentatives of one of Victorias landmark locations in future.
Service really shabby. They served our mains while we were still eating our appetisers. We had to ask for cutlery. Not sure who our waiter was as we had so many random people helping us. Hostess had a run in her stocking which is not appropriate for a five star hotel restaurant. Waiter seemed his head was in the clouds. Would not recommend and in fact should’ve gone to Cora’s restaurant up the street.
I expected the Empress to be on the expensive side but this was over the top. The wine list is extensive to be sure but at lunch I don't want to have to go through 20 pages to pick a handful of wines under $100. My first pick was not available. An abbreviated lunch wine list would be great- the full pretentious list on request. The menu on the other hand was a one page one side selection. Our server was neither skilled or unskilled, not good but not bad- average. It was interesting seeing what the dining room has evolved into. In closing the Bengal bar and the dining room, it is my opinion that the Empress/Fairmont has stumbled, abandoning the traditional clientele for a new generation that favours a $175 burger and sandwich with a decent wine lunch. I feel old.
Menu was somewhat limited for lunch. Would be nice to have the Chactuerie/appetizer option back as a lunch choice (instead as part of the $32 lunch meal). The choices we had were delicious but overall we found the mean very pricey. $6 for a coffee is expensive. I had seafood chowder, coffee and a dessert and with tip my lunch was over $40. That's far too high in my experience.
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