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Nearby points of interest

  1. Distance: 0.01mi
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  3. Distance: 0.11mi
  4. Distance: 0.12mi
  1. Distance: 0.01mi
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About Q at The Empress - The Fairmont Empress Hotel

Q represents Queen and country, the revered figure for whom this hotel was named. A singular letter, for a very singular space. Located in the most storied room in Victoria, Q at the Empress is a must-visit culinary celebration that is second to none. This atmospheric space has a distinctly modern, contemporary feel, all the while staying true to the building’s unique iconic heritage with its dark cherry wood ceilings and spectacularly detailed moldings. Focusing on regional ingredients, the carefully curated menu features locally sourced seafood, meats and produce prepared surely and skillfully by Chef Morgan Wilson and his incredible team. Try one of over 850 bottles of wines from the temperature controlled visible wine wall featuring the best of the Pacific North West and select vintages from all over the globe. From romantic dinner to vibrant social event all you need to do is just sit back, relax and enjoy Q at the Empress, the place to be on Vancouver Island.

721 Government Street
Victoria, BC V8W 1W5
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Northwest

Hours of Operation:

Breakfast: Daily: 6:30am - 11:00am; Lunch: Daily: 11:30am - 2:30pm; Dinner: Daily: 5:30pm - 10:30pm

Cross Street:
Belleville & Goverment Streets

Dress Code:
Smart Casual

Price Range:
CAN$31 to CAN$50

Payment Options
AMEX, MasterCard, Visa

Phone Number:
(250) 389-2727

Website:
http://www.fairmont.com/empress

Parking Details:
Valet or self parking is available in the Fairmont Empress parkade

Executive Chef:
Morgan Wilson

Private Party Facilities:
The Royal Table is an added refinement to your fine dining experience. Providing guests with a heightened touch of elegance during their dining experience, this experience is truly memorable for a birthday, engagement or simply an evening together. From silver cloches and candelabras to customized wine selections from our Sommelier and a few special touches from the Chef, The Royal Table service provides a sophisticated refinement to an enchanted dining experience. The cost is a C$30 surcharge per person in addition to meal selection costs.

Private Party Contact:
Dining Reservations: (250) 389-2727

Additional:
Cocktails, Farm to Table, Gluten-free Menu, Non-Smoking, View, Wine

Specials

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Specials

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

Details

Visit Q at the Empress to indulge in a festive four-course dinner offering. Seatings between 5:00-9:00pm. $79.00 per person. An optional wine pairing can be reserved for an additional $45.00 per person – the perfect holiday celebration!

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Details

Celebrate the New Year at Q at the Empress with a festive five-course dinner offering. $210.00 per person and $90.00 per person for an optional wine pairing. Enjoy your choice of appetizer and entrée, followed by a grand finale dessert buffet and New Years celebration in the renowned Lobby Lounge.

Q at The Empress - The Fairmont Empress Hotel Ratings and Reviews

5
4
3
2
1

4.3

Overall Rating

based on recent ratings
food

4.3

service

4.5

ambience

4.2

value

3.8

Noise

Moderate

83% would recommend it to a friend

Special Occasion (14)
Local Ingredients (11)
Quiet Conversation (10)
See All
Good for a Date (10)
Notable Wine List (9)
Good for Anniversaries (9)
Romantic (7)
Good for Birthdays (7)
Fit for Foodies (6)
Business Meals (5)
Handcrafted Cocktails (5)
Great for Lunch (5)
Scenic View (5)
Bar Seating (4)
Creative Cuisine (4)
Gluten Free Options (4)
Healthy (4)
Live Music (4)
Neighborhood Gem (4)
Pre/post Theatre (4)
Seasonal (4)
Sunday Lunch (4)
Waterfront (4)
Worth the Drive (4)
Authentic (3)
Vibrant Bar Scene (3)
Cozy (3)
Comfort Food (2)
Great Beer (2)
Happy Hour (2)
Hot Spot (2)
Tasting Menu (2)
Good Vegetarian Options (2)
Afternoon Coffee (1)
Afternoon Tea (1)
Casual (1)
Fun (1)
Good for Groups (1)
Late-night Find (1)
Great for Outdoor Dining (1)
People Watching (1)
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191 reviews
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 (Vancouver)·Dined 4 days ago

First visit to the remodeled Empress. Q was okay, but not as exciting as we'd hoped. Menu a bit confused, wine list a touch on the expensive side for what I'd call a 4 star, not a 5 star dining experience. Friendly and thoughtful staff. We'll try it again in a few months but it will need to improve to get on our special occasion list. Sad to note the Bengal Lounge was not available. It was a unique experience to be able to offer visitors.

Tags: Notable Wine List, Special Occasion, Business Meals
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food3
ambience4
service4
value4

 
·Dined on November 13, 2017

Had lunch at the Q with a girlfriend. I had the salmon with lentils and veg, delicious! My friend had the tuna with rice dish and enjoyed it as well. It wasn't too busy and service was very good.

Was this review useful to you?Yes·No·
food5
ambience5
service4
value4

vip
 (Vancouver)·Dined on November 13, 2017

We really enjoyed all aspects of this restaurant. The service, food and ambiance were all excellent. Fairmont hotels seem to always have a high standard for their dining experiences.

Tags: Vibrant Bar Scene, Fit for Foodies, Great for Lunch, Bar Seating, Sunday Lunch, Good for Birthdays, Good for Anniversaries, Good for a Date, Notable Wine List, Special Occasion, Local Ingredients
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
·Dined on November 13, 2017

Always the best food and service, thanks for another memorable dinner!

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food5
ambience5
service5

vip
 (Key West)·Dined on November 11, 2017

Our meal was delicious and our server, Guy, was fantastic. A great evening.

Tags: Local Ingredients
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food5
ambience5
service5
value4

 
 (Calgary)·Dined on November 3, 2017

We were excited to see the Empress after its major renovation. It is an iconic spot. Unfortunately the restaurant, Q, is not up to snuff. It is a great room with a great looking menu and decent wine list. But the execution of the food is lacking. If I am paying $30-40 for an entree I expect it to be very good and be done with care and attention. The appetizer salads were very good but heavy on acid from the pickled vegies. The sablefish was very small, dwarfed by the 4 potatoes on the plate and had been sitting under a heat lamp for too long. The braised short ribs were greasy with little in the way of an appetizing flavour. Don't get me wrong. The food was palatable but fine dining it is not.

Tags: Romantic, Notable Wine List, Good for Anniversaries
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food3
ambience4
service4
value2

 
 (San Francisco)·Dined on October 30, 2017

It's a very nice place to have a relaxed lunch, They have a Fix menu for less than 30 CAD. Unfortunately, the food is just good, the experience is more about the legendary place and the upscale dining room.

Tags: Cozy, Gluten Free Options, Quiet Conversation, Worth the Drive, Notable Wine List, Good for Anniversaries
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food3
ambience5
service4
value4

 
·Dined on October 29, 2017

It was a lovely setting and the front end staff were very friendly and kind. Our evening was unfortunately spoiled as my invited guests both ordered the same meal as viewed on the menu which was a rice dish with Brussels sprouts, squash and some other ingredients which I can't now remember. What came out did not resemble what was stated in the menu. There was no squash or Brussel sprouts however a lot of mushrooms which was NOT on the menu and which my guests would never have ordered that dish if they knew mushrooms were in it. The dish was sent back and 1 'or 15 minutes later they came back with EXACTLY the same dish!!!
By then my wife and I were finished our dishes and my guests basically said to our server to just forget it as they didn't want to wait anymore and basically had lost their appetite. The manager (I assume as she never introduced herself as such) was really sweet and tried everything in her power to convince my guests to order anything else
on the menu on the house. Unfortunately they were just too fed up to bother and waited for us to have desert and we left. It is obvious to me that neither the servers nor the manager were to blame but someone in the kitchen really needs to pull up their game. This is a beautiful venue and a pricey menu so mistakes like this should not occur and if they do....they should have properly been addressed. Too bad as we really were looking forward to this special evening with our guests and it kind of got ruined.

Tags: Live Music, Notable Wine List
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food4
ambience5
service2
value3

 
 (Palm Springs)·Dined on October 29, 2017

We had not been to dinner at the Empress since the renovations and were looking forward to a special night out. The restaurant has a good ambience and the service was excellent. Unfortunately neither my husband nor I enjoyed our meal at all. We ordered seasonal specials; mushroom soup and a mushroom pasta dish. The soup was quite bland and the pasta was awful. It was dry and boring. We just ordered the homemade ice cream for dessert and even it wasn’t very good. It was creamy and sweet but there was no difference in the taste between the bourbon vanilla and the dark chocolate. We were so disappointed that the meal wasn’t better, and with so many good restaurants in Victoria, we won’t be back.

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food1
ambience4
service4
value1

 
·Dined on October 27, 2017

A really fine dining experience. Every dish was different. Each was delightful and presented nicely. A knowledgeable server with a sense of humor helped make the evening special. Live music outside of the restaurant area wafted into the restaurant unobtrusively.

Tags: Creative Cuisine, Special Occasion
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food5
ambience4
service5
value5

 
·Dined on October 26, 2017

Service excellent, except greeter didn't know how to access the reservation system. He gave us a very nice table by the window. The wild mushroom soup was superb, also the oysters. The desserts were a disappointment. The creme brulee was the worst I have ever tasted, too sweet and too soft. The Empress chocolate cake was only OK and too large after the other food items.

Tags: Fit for Foodies, Quiet Conversation
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food3
ambience4
service5
value3

 
 (Edmonton)·Dined on October 24, 2017

Service was excellent, food was average and lacked taste. We have the salmon and the braised bison short ribs.

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food3
ambience5
service5
value3

 
·Dined on October 22, 2017

My husband and I traveled from the U.S. to celebrate our wedding anniversary. We were treated with special attention. The food and drink menu at the bar was wonderful! Dinner was outstanding and the service was top notch! We had a fantastic experience!

Tags: Happy Hour, Afternoon Coffee, Good for Anniversaries, Good for Birthdays, Neighborhood Gem, Great for Lunch, Great Beer, Romantic, Scenic View, Authentic, Comfort Food, Bar Seating, Special Occasion, Handcrafted Cocktails, Live Music, Vibrant Bar Scene, Notable Wine List, Pre/post Theatre, Quiet Conversation, Fit for Foodies
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on October 18, 2017

Food quite good, but room decor & layout disappointing- nothing special, especially when compared to former Bengal Room.

Tags: Quiet Conversation, Local Ingredients, Gluten Free Options, Healthy
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food3
ambience2
service5
value3

 
·Dined on October 9, 2017

We had they pre-set Thanksgiving menu and it was phenomenal! Andrew was our server and he was lovely. We had a beautiful window seat and were overall very pleased with the whole evening.

Tags: Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on October 7, 2017

Power went iht

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food2
ambience3
service5
value4

 
 (Vancouver)·Dined on October 1, 2017

Huge disappointment for what I would have expected from such a majestic hotel dining room. The food, while not outstanding, was adequate and the kitchen showed it has upside. The front of the room seemed poorly trained and inadequate for the type of restaurant this was supposed to be. I won't go back for at least a year and hope this gets sorted out and restored to its former glory. The renovations are quite stunning but the soul of the property is gone along with the Bengal Room.

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food3
ambience3
service2
value1

 
·Dined on September 24, 2017

Extraordinary dining experience. Our meals ... for all ten of us ... was the best in years. Ambience of the historic setting made a perfect backdrop. We were married not 6 hours earlier! Cheers to you!!

Tags: Romantic
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food5
ambience5
service5
value5

 
 (Montreal)·Dined on September 13, 2017

Our first dinner on our honeymoon. Maddi was our server and she was delightful. Always making sure to call my new wife "Mrs." We had the scallops and prawns as an appetizer and they were cooked to perfection. We both had the duck for our main and again; an amazing cook. I have Celiac Disease and the chef knew to leave the salsify chips off my plate (likely fried in a fryer that also fries items with gluten.) The lingonberries were tart and went wonderfully with the beet and red wine purée. I would eat that meal again anytime. Wine is over priced, but find a restaurant where it isn't and I'll be there. The meal itself was priced according to what I would expect at a fine dining restaurant. The atmosphere was lovely and the live musician they had was perfect. Acoustic guitar with a smooth voice.

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food5
ambience4
service5
value4

 
 (Toronto)·Dined on September 12, 2017

The ambiance is this beautiful old hotel is very impressive, but a little bit dark. The service was friendly, but somewhat overstated. The salmon we had was delicious, but we didn't really enjoy the accompanying salad with vinaigrette (the vinaigrette was not stated on the menu).

Tags: Special Occasion
1 person found this review helpful.
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food4
ambience3
service3
value3

 
 (Seattle)·Dined on September 11, 2017

I celebrated my birthday with my Victoria friends. Everyone loved the food and service. They were very accommodating and friendly. It was a lovely evening. I would definitely go back.

Tags: Quiet Conversation, Good for Birthdays, Gluten Free Options, Healthy, Comfort Food, Handcrafted Cocktails
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food5
ambience5
service5
value4

 
 (San Francisco)·Dined on September 10, 2017

Where are the table cloths? Focaccia was more like bread. Entres were good but not exceptional. View into the kitchen was a distracting experience. Chocolate used for dessert was not top quality. Coffee was fair, well below the quality of such an established restaurant.

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food3
ambience3
service5
value2

 
·Dined on September 5, 2017

High Variance dishes. Overall, really good produce but poor execution on the dishes. Just small things like the tomatoes in the gazpacho weren't cut enough and that type of thing.

Tags: Live Music, Romantic
1 person found this review helpful.
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food3
ambience5
service4
value2

vip
 (Dallas)·Dined on September 3, 2017

Beyond amazing! Every dish was impeccable!

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food5
ambience5
service5
value5

 
 (Vancouver)·Dined on September 2, 2017

Wait staff were exceptional, food amazing and views of the inner harbour on a warm day on the Verandah amazing !!

Tags: Sunday Lunch, Great for Outdoor Dining, Waterfront, Good for Anniversaries
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on August 23, 2017

Outstanding steak (7 oz) cooked to perfection plus great service

Tags: Scenic View, Business Meals, Good for a Date
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food5
ambience5
service5
value4

 
 (Vancouver)·Dined on August 20, 2017

Fantastic on all fronts. Highly recommend to all!

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food5
ambience5
service5
value5

 
 (Vancouver)·Dined on August 17, 2017

Great service great food. Went for my father in laws 89th birthday. Staff were excellent.

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food5
ambience5
service5

 
 (Pittsburgh)·Dined on August 17, 2017

Beautifully presented dinner and cocktails we had a perfect dining experience from cocktails to dinner and wine

Tags: Handcrafted Cocktails, Good Vegetarian Options, Seasonal, Romantic, Notable Wine List, Local Ingredients
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food5
ambience5
service5
value5

 
·Dined on August 13, 2017

We came here on a Sunday afternoon while visiting the city. The place itself is in the middle of a hallway where people come and go but the seating itself is very comfortable and nice. I highly recommend their seafood chowder, it's $12 but quite filling so if you're not a big eater it works as a shared plate. Overall service is fantastic as is it a nice hotel after all. Would recommend if you are looking for a more upscale restaurant!

Tags: Local Ingredients, Good for Birthdays, Special Occasion
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food4
ambience3
service5
value4

 
·Dined on August 13, 2017

The food and service were Ok. The ambience was Ok too, but the noise level detracted from the ability to carry on a normal conversation. The prices were too high, especially on the wine list.

1 person found this review helpful.
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food4
ambience2
service3
value1

vip
 (San Diego)·Dined on August 10, 2017

We considered going to the Victoria for High Tea, but at $75/person for a party of 9, that was a little too much. We were right next door in the lovely Q, with a full lunch menu (great ahi poke!) and many choices, and were able to get out of there with an average $25/person. The service was impeccable, and the room was half-empty whereas the High Tea next door was packed. A great alternative to High Tea!

Tags: Quiet Conversation, Gluten Free Options, Fit for Foodies, Great for Lunch, Good Vegetarian Options, Great Beer
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food5
ambience5
service5
value5

vip
 (Kansas City)·Dined on August 6, 2017

What a fabulous meal and setting! We shared several items and they were all delicious. The live music and overall vibe was perfect. We wanted to stay longer but had to waddle back to the ship and sail back to Seattle. We'll be back!

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food5
ambience5
service5
value5

 
 (Vancouver)·Dined on July 30, 2017

I loved the ambiance created by the mix of contemporary design and tradition at Q. The seafood platter was fresh, local, and delicious. The flatiron steak was cooked to perfection and the salmon was delicious. Our server was great and very patient with the members of our table that didn't speak much English. I would recommend Q to anyone visting Victoria!

Tags: Sunday Lunch, Quiet Conversation, Special Occasion, Waterfront, Business Meals, Seasonal
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food5
ambience5
service5
value4

 
 (Denver)·Dined on July 30, 2017

Our server, Maddie, was so enthusiastic and helpful, it really enhanced our dining experience. The food was fantastic.

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food5
ambience4
service5
value5

 
 (Vancouver)·Dined on July 26, 2017

We had a lovely evening and a very nice meal. Our only criticism is that when we were asked if we would prefer sparkling or flat water, we chose flat thinking that would be tap water. We were shocked to discover later that we had been charged $9.00 for 'flat' water.

Tags: Creative Cuisine
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food5
ambience4
service5
value3

 
 (Vancouver)·Dined on July 15, 2017

We were warmly greeted with happy birthday wishes for my husband (I had noted this on the reservation and asked for a nice table, which we had, with a view over the courtyard). Our server couldn't have been nicer. The meal was excellent and the birthday dessert (crème brûlée in a shallow dish with a chocolate tree branch, pistachio meringue leaves, and strawberry blossoms with a rectangle of white chocolate with Happy Birthday written on it was as close to artwork as food can get. Altogether a memorable experience.

Tags: Creative Cuisine, Live Music, Good for Birthdays, Local Ingredients
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food4
ambience3
service5
value4

 
 (Vancouver)·Dined on July 13, 2017

It was an amazing experience. The food was great and the service outstanding.

Tags: Good for Groups, Fit for Foodies, Special Occasion, Good for Birthdays, Romantic, Good for a Date
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on July 11, 2017

Me and my husband came here for dinner on our honeymoon and were disappointed with the menu selection. We ordered the seafood tower and all the seafood was over cooked and barely had flavor.

Tags: Live Music, Happy Hour
1 person found this review helpful.
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food2
ambience5
service5
value2

 
 (Tampa)·Dined on July 11, 2017

Server was very friendly, knowledgeable and professional. My wife's salmon was fine but not outstanding. My ribeye was flavorful and the temperature requested but the piece was not as tender as I felt it should have been. Overall it was a nice dining experience.

Tags: Special Occasion, Casual, Bar Seating, Good for a Date, Romantic
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food4
ambience4
service5
value4

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