Puckett's Pigeon Forge

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1. ST

   STACIEC

   Washington DC

   4 reviews

   3.0

   4 reviews

   Dined on August 28, 2021

   overall3food2service5ambience3

   Tanner out server was GREAT!! His mgmt/hostess NOT SO MUCH I realize these are tough times in the restaurant industry, people not wanting to work or too scared to work and it poses a problem in a tourist town to accomodate patrons. they had 2 servers and a bartender all bussing and running food, well let me say running food, NOBODY WAS BUSSING!! You did however have a mgr(?) and a male host who did nothing but look around at the tables every 5 minutes or stand against the wall to listen to the live music, but they never pitched in to run food or bus a table and had a waiting room of about 10 people and a 55 minute wait time. those of us who were seated, stared at dirty tables or a half bussed table. If this is how you keep from seating people due to the lack of staff, FIND ANOTHER WAY!! The pigeon forge location is tarnishing the Pucketts reputation if this is how they conduct business daily. I seriously doubt that I will return to this location and I say that with sadness as I am a HUGE Pucketts fan, just not here though

   Puckett's Pigeon ForgeResponded on September 7, 2021Hello, Stacie — We are sorry to hear of your lackluster recent visit and want to assure you that this is certainly not up to our expectations for staff. All of our locations should be providing the same quality of food and service, and we apologize that you experienced otherwise. Thank you for bringing this to our attention so we can follow up with our team to ensure our standards of service are being upheld. We hope to have another chance to provide an improved experience in the future.

   Report
2. TH

   TwilaH

   Atlanta

   6 reviews

   5.0

   6 reviews

   Dined on August 1, 2021

   overall5food5service5ambience5

   Exceptional service. Great food and really really enjoyed the live music!

   Puckett's Pigeon ForgeResponded on August 2, 2021Thank you for sharing your feedback with us, Twila! We are so glad you enjoyed the food, service, and music during your recent visit and would love to have you back anytime.

   Report
3. OT

   OpenTable Diner

   Atlantic City

   1 review

   1.0

   1 review

   Dined on July 30, 2021

   overall1food2service2ambience4

   There were only two servers and it took almost 90 minutes to get our food. The food itself was terrible. We love Pucketts Nashville and had hoped for a similar experience, but we would not go back. Upside was the live music — great guy

   Report
4. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on July 19, 2021

   overall4food4service5ambience4

   Very clean with a nice atmosphere for table conversation. There was a slight mixup with orders but otherwise the food was good. Hostess is Phenomenal woman! They need to give her a raise.

   Puckett's Pigeon ForgeResponded on July 28, 2021Thank you for sharing your feedback with us! We are so glad you enjoyed your visit from the service to the atmosphere. We would love to welcome you back again in the future!

   Report
5. JP

   JoeP

   New York Area

   47 reviews

   vip
   5.0

   47 reviews

   Dined on July 14, 2021

   overall5food5service5ambience4

   The smoked meatloaf was just excellent!! What we really have to shout out about is our server and manager Elle. What an hard working person! Despite being short-staffed, she gave her utmost attention to every customer. And did I mention the food? Delicious and reasonably priced!

   Puckett's Pigeon ForgeResponded on July 19, 2021Hi, Joe — Thank you so much for sharing your feedback with us. We are so thrilled you had such an enjoyable experience and that our team knocked it out of the park! We can't wait to welcome you back to our table in the future!

   Report
6. BB

   BabetteB

   Charlotte

   1 review

   5.0

   1 review

   Dined on July 14, 2021

   overall5food5service5ambience5

   Brisket was great, service was excellent and one of the few places that takes reservations in the area.

   Puckett's Pigeon ForgeResponded on July 19, 2021So glad you loved our brisket! We can't wait to welcome you back to our table in the future!

   Report
7. r

   rihamilt

   Dallas

   9 reviews

   vip
   4.0

   9 reviews

   Dined on July 13, 2021

   overall4food5service4ambience4

   Simple place- with really good food! If you are on a diet .. avoid this place :) self control is likely going to be an issue.

   Puckett's Pigeon ForgeResponded on July 19, 2021Thank you for sharing your feedback with us -- so glad you love our Southern cookin'! We would appreciate the opportunity to serve you again in the future and earn that fifth star!

   Report
8. MA

   MaryAnn

   1 review

   3.0

   1 review

   Dined on July 12, 2021

   overall3food3service2ambience3

   Short staffed, food took over an hour and was wrong once we received it.not impressed will not be back.

   Report
9. BB

   BarryB

   1 review

   1.0

   1 review

   Dined on July 8, 2021

   overall1food1service5ambience1

   We were seated at our reserved time and our server was great, however, the noise from the band was way too loud and it was very hard to carry on a conversation with our friends, very annoying! The worst thing was the food, it was not good at all!!! I will not be going to your establishment again and will give bad reviews to anyone that mentions to me that they are thinking about going to Puckett’s….I would rather go to McDonalds and get a Big Mac!!!!!

   Report
10. AJ

    AmandaJ

    1 review

    3.0

    1 review

    Dined on July 2, 2021

    overall3food2service2ambience4

    Drinks were hit and miss..some with no rum and some with tons of rum!! Service was slow and they weren't busy. Food was average. The pork loin was super dry. But the piggy mac was good. Nothing to write home about.

    Report
11. OT

    OpenTable Diner

    Western KY

    1 review

    4.0

    1 review

    Dined on July 2, 2021

    overall4food5service1ambience4

    We went for supper and loved every single thing we ordered! Food was wonderful! However, the waiter acted inconvenienced by just being there (we didn’t ask for anything crazy). He was rude and hateful. He also did NOT like the kids.

    Report
12. CN

    ConnieN

    1 review

    5.0

    1 review

    Dined on July 1, 2021

    overall5food5service5ambience5

    Great place to eat! Friendly staff, fun environment, yummy food!

    Puckett's Pigeon ForgeResponded on July 5, 2021Thank you for the five-star review, Connie! We're so pleased you enjoyed your experience with us and can't wait to welcome you back to our table!

    Report
13. HM

    HeatherM

    1 review

    5.0

    1 review

    Dined on June 30, 2021

    overall5food5service5ambience5

    Staff was phenomenal and incredibly helpful. I have severe food allergies and they were knowledgeable and accommodating. Definitely worth it!

    Puckett's Pigeon ForgeResponded on July 5, 2021Thank you for the five-star review, Heather! We're so pleased you enjoyed your visit with us and that our team was so accommodating. That is always the experience we want to provide for our guests. We look forward to welcoming you back in the future!

    Report
14. VK

    VanessaK

    Jacksonville

    3 reviews

    4.0

    3 reviews

    Dined on June 28, 2021

    overall4food4service4ambience4

    Great location, staff was nice! Kids loved the chicken blt sandwich and fried pickles!

    Puckett's Pigeon ForgeResponded on July 5, 2021Thank you for visiting Puckett's Pigeon Forge, Vanessa! We hope to have another opportunity to serve you and earn that fifth star!

    Report
15. R

    Ripple

    Chicago

    17 reviews

    vip
    5.0

    17 reviews

    Dined on June 27, 2021

    overall5food5service5ambience5

    Food and service were great. Hostess was gracefully balancing a lot at once. Our server was so nice.

    Puckett's Pigeon ForgeResponded on July 5, 2021Thank you for the five-star review! We're so pleased you enjoyed your experience with us and can't wait to welcome you back to our table!

    Report
16. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on June 26, 2021

    overall5food5service5ambience5

    Great food and good service!!

    Puckett's Pigeon ForgeResponded on July 5, 2021Thank you for the five-star review! We're so pleased you enjoyed your experience with us and can't wait to welcome you back to our table!

    Report
17. m

    mattp

    Chicago

    13 reviews

    4.0

    13 reviews

    Dined on June 25, 2021

    overall4food5service4ambience4

    The hostess told me right off the bat that they were very short handed on help, we showed up 15 minutes early for our reservation and had to wait till 630 to sit but sat at the bar and waited what seemed like forever for someone to ask us for drinks, but otherwise pretty good place to eat.

    Puckett's Pigeon ForgeResponded on July 5, 2021Hi, Matt — We're so sorry to hear that you were not seated for your reservation at the expected time and that you were not promptly greeted at the bar. This is not an atmosphere we want to create for our guests. We will be following up with our team to ensure that this issue is addressed and hope to have another opportunity to serve you in the future.

    Report
18. RC

    RhiaC

    Western NC

    13 reviews

    5.0

    13 reviews

    Dined on June 25, 2021

    overall5food5service5ambience5

    Great place!

    Puckett's Pigeon ForgeResponded on July 5, 2021Thank you so much, Rhia! It will be our pleasure to welcome you back to our table in the future.

    Report
19. W

    William

    Columbus

    4 reviews

    vip
    3.0

    4 reviews

    Dined on June 24, 2021

    overall3food5service3ambience1

    Went to celebrate a birthday. Food was great. Music was mediocre, and far too loud. It was almost impossible to be heard at the table, and much too loud to carry on a conversation.

    Puckett's Pigeon ForgeResponded on July 5, 2021Hi, William — We're so sorry to hear that the live music did not complement your dining experience. This is not an atmosphere we want to create for our guests. We will be following up with our music director to ensure that this issue is addressed and hope to have another opportunity to serve you in the future.

    Report
20. BW

    BrooklynW

    Western NC

    1 review

    3.0

    1 review

    Dined on June 21, 2021

    overall3food2service3ambience3

    The food was slow to come out of the kitchen, but I got the sense they were just a little short staffed. We didn’t really enjoy how Smokey the BBQ was but that could just be personal preference! It tasted too Smokey and just a little dry to us. Overall very nice people and enjoyed their positivity even while being short staffed.

    Puckett's Pigeon ForgeResponded on July 5, 2021Hi, Brooklyn — We appreciate your feedback and do apologize that your meal was not served in a timely manner and that the BBQ was not to your liking. We are always striving to deliver the best possible experience to our guests and will be sharing your comments with our team to address improvements. We hope to have another opportunity to serve you in the future!

    Report
21. D

    Dskeens

    Columbus

    1 review

    5.0

    1 review

    Dined on June 20, 2021

    overall5food5service5ambience5

    So glad we made reservations. This place was so busy they quit taking walk-ins. Great food and service was fabulous.

    Puckett's Pigeon ForgeResponded on July 5, 2021We're so glad you could dine with us and that you enjoyed your experience! Please come back and see us soon.

    Report
22. BR

    BrianR

    1 review

    5.0

    1 review

    Dined on June 19, 2021

    overall5food4service3ambience4

    Arrived early for reservation for that nights show,was seated promptly. Show was great and food was excellent

    Puckett's Pigeon ForgeResponded on June 21, 2021Thank you for your feedback, Brian. Glad to hear you had an enjoyable evening -- we'd love to have you back anytime!

    Report
23. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on June 18, 2021

    overall5food5service5ambience4

    Fantastic dinner. Some of our family members had the beef brisket, pulled pork as well as the chicken and biscuits. Everything was delicious and the waiter was helpful and polite.

    Puckett's Pigeon ForgeResponded on June 21, 2021We're so glad to hear your whole family enjoyed their meal at Puckett's! Looking forward to having y'all back in the future!

    Report
24. CC

    CerinaC

    1 review

    5.0

    1 review

    Dined on June 16, 2021

    overall5food5service5ambience5

    Great place to eat! They have live music on Thursday and Friday nights. Food was delicious!

    Puckett's Pigeon ForgeResponded on June 21, 2021Thank you for the 5-star review, Cerina! We'd love to welcome you back for some more Southern cookin' and live music soon!

    Report
25. OT

    OpenTable Diner

    Richmond

    4 reviews

    4.0

    4 reviews

    Dined on June 12, 2021

    overall4food4service5ambience4

    Great entertainment and the food was great.

    Puckett's Pigeon ForgeResponded on June 17, 2021Thank you for sharing your feedback with us. We would appreciate the opportunity to serve you again in the future and earn that fifth star!

    Report
26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 11, 2021

    overall5food5service5ambience5

    Puckett’s was absolutely amazing! The serving size for the price was enormous and the live band was the cherry on top. If anyone is in pigeon forge, TN, PLEASE check out Puckett’s. You will not be disappointed.

    Puckett's Pigeon ForgeResponded on June 17, 2021Thank you so much for your enthusiastic recommendation! We are thrilled you enjoyed your experience with us and can't wait to welcome you back to any of our six locations in Tennessee!

    Report
27. OT

    OpenTable Diner

    New Orleans

    16 reviews

    vip
    5.0

    16 reviews

    Dined on June 3, 2021

    overall5food5service5ambience5

    Our steak was cooked perfectly. My daughter absolutely loved her burger. My picky nephew cleaned the bones of his fried chicken. Reasonable prices, great service.

    Puckett's Pigeon ForgeResponded on June 17, 2021Thank you for the 5-star review! We are thrilled you had such an enjoyable experience with us and hope to welcome you back to the Puckett's table real soon!

    Report
28. OT

    OpenTable Diner

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on May 30, 2021

    overall5food5service5ambience5

    My friends and I went here for dinner while on vacation in Pigeon Forge. We had made a reservation and were taken directly to our seats when we arrived. The service was wonderful and the food was delicious!! Great Southern cooking.

    Puckett's Pigeon ForgeResponded on June 17, 2021Our team is thrilled that you and your friends had such a great experience with us! We'd love to host you again the next time you're in town!

    Report
29. OT

    OpenTable Diner

    Atlanta

    4 reviews

    vip
    3.0

    4 reviews

    Dined on May 29, 2021

    overall3food2service4ambience3

    The food wasn’t that great.. but the Old Fashioned’s were amazing! Shout out to the bartender!! 😍

    Report
30. JA

    JoseA

    Orlando

    5 reviews

    5.0

    5 reviews

    Dined on May 29, 2021

    overall5food5service5ambience5

    Wonderful down home place lovely people and food was awesome! Waitress was attentive and staff cooperative with each other! Love to see that! Was a great southern breakfast ❤️

    Puckett's Pigeon ForgeResponded on May 31, 2021So glad you enjoyed your Puckett's experience and that we delivered on Southern food & hospitality. Come back and see us soon!

    Report
31. EL

    ELLIES

    Greensboro

    4 reviews

    5.0

    4 reviews

    Dined on May 28, 2021

    overall5food4service4ambience4

    Very fun environment- music was amazing and food was perfect. Unfortunately would not recommend the draft beer- it was warm and flat.

    Puckett's Pigeon ForgeResponded on May 31, 2021We appreciate the feedback and are sorry to hear that the draft beer was not served properly. Thank you for bringing this to our attention; we hope to have another opportunity to serve you in the future!

    Report
32. NB

    NancyB

    1 review

    5.0

    1 review

    Dined on May 28, 2021

    overall5food5service5ambience5

    Food and service was excellent . No wait, great atmosphere.

    Puckett's Pigeon ForgeResponded on June 17, 2021Thank you so much, Nancy! We look forward to serving you in the future!

    Report
33. AS

    AshleyS

    Nashville

    3 reviews

    5.0

    3 reviews

    Dined on May 27, 2021

    overall5food5service5ambience5

    This was our visit to Puckett's and definitely not our last! We went on a night with live music and had an excellent view of the stage. The staff was very friendly and the food was absolutely delicious!

    Puckett's Pigeon ForgeResponded on May 31, 2021We appreciate your feedback on your recent visit, Ashley! So glad to hear that the food, service, and music were all top-notch. Please come see us again!

    Report
34. OT

    OpenTable Diner

    Cincinnati

    1 review

    5.0

    1 review

    Dined on May 27, 2021

    overall5food5service5ambience5

    Clean, fun, friendly, great food and great service!

    Puckett's Pigeon ForgeResponded on May 31, 2021Thank you for dining with us! We're pleased you had an all-around great experience with us and hope to welcome you back in the future!

    Report
35. JF

    JohnF

    Mississippi

    1 review

    5.0

    1 review

    Dined on May 25, 2021

    overall5food5service5ambience5

    Everything came out hot and well prepared. Fried chicken is hard to beat. Beer was cold.

    Puckett's Pigeon ForgeResponded on May 31, 2021So glad to hear you loved your dining experience at Puckett's! Our team looks forward to hosting you again soon.

    Report
36. AP

    AnnaP

    1 review

    5.0

    1 review

    Dined on May 23, 2021

    overall5food5service5ambience5

    The food was great and the restaurant had a pleasant atmosphere. Also appreciated the live music.

    Puckett's Pigeon ForgeResponded on May 31, 2021We appreciate your feedback on your recent visit, Anna! So glad to hear that the food, service, and music were all top-notch. Please come see us again!

    Report
37. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 22, 2021

    overall4food4service5ambience4

    Exceptional service and tasty food, but the food was a tad over priced. Dinner for four was nearly $75 dollars. Back again? Perhaps. Lunch instead of dinner, though.

    Puckett's Pigeon ForgeResponded on May 31, 2021Hi there — Thank you for taking the time to share your feedback with us. We are pleased that you enjoyed the food & service during your recent visit and strive to provide the best possible value to our guests. We hope to welcome you back to Puckett's in the future!

    Report
38. DB

    DonnaB

    Louisville

    8 reviews

    5.0

    8 reviews

    Dined on May 22, 2021

    overall5food5service5ambience5

    Good breakfast with great service. No problems or complaints

    Puckett's Pigeon ForgeResponded on May 31, 2021Thank you, Donna! We'd love to welcome you back in the future and hope you can give us a try for lunch or dinner!

    Report
39. FC

    ForrestC

    1 review

    2.0

    1 review

    Dined on May 17, 2021

    overall2food3service2ambience5

    I normally love Pucketts but this was a huge fail. Food was not good service was slow overall an F. I would not go back to this location.

    Report
40. LB

    LeslieB

    E. Tennessee

    6 reviews

    5.0

    6 reviews

    Dined on May 9, 2021

    overall5food5service5ambience5

    Great food served fast.

    Puckett's Pigeon ForgeResponded on May 31, 2021Thank you so much for sharing your feedback, Leslie! We'd love to have you back at Puckett's Pigeon Forge in the future.

    Report