Join us for a relaxing meal with family or friends, a quick bite in our bar or pull up a stool at the open kitchen to experience a meal guided by our chefs. At Public Service, the recipe is simple: combine confident Southern hospitality with a menu that allows the ingredients to speak for themselves.
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We had pre-symphony dinner Saturday night. Everything we ordered from cocktails to appetizers and entrees was expertly prepared and delicious. It’s abundantly clear the staff enjoy what they’re doing and want to share their exceptional food with you. We had a gin cocktail with a delightful shrub and a bourbon cocktail that was smoky and citrusy at the same time. Appetizers were hush puppies and crab cakes. Divine! Entrees were steak frites, rotisserie chicken and the pear salad with the day’s fresh catch. Without exception, everything that came to our table was beautiful and delicious. We will be back for Easter!
This was our first time eating at Public Service and we will definitely return. Perfect location for dinner before theater. Food was excellent and staff was very knowledgeable and friendly.
The food was excellent. The service was satisfactory. It is a bit noisy because the front half of the restaurant is the bar.
I have been to public service in the past and it was delicious and the service was outstanding!! Flash forward about 1 yr and the food and service are sub par, it is now typical hotel fare and cater waiter service. Everything was deep fried and just a grease ball. I can’t say anything about the service because there was None. Ugh!! I hate when a good place goes bad!!
Thank you for taking the time to leave honest feedback. We are disappointed to hear that your experience fell so far short of your previous visits. Please know that you comments are being taken seriously and have been shared with the culinary and management team. Please let reach out to me directly at 504-962-6520 to discuss your experience. Brian Weisnicht General Manager
Really good food with good flavor and great cocktails to pair. Seemed understaffed because our server disappeared for awhile. When she returned, part of our table of 4 food was delivered but 2 entrees were not. The server disappeared again for a longer time. We asked the maître d for assistance who found our server and the 2 missing entrees which had been prepared for some time and were consequently not hot when delivered. Will definitely visit again as I think any place and anyone can have an "off" day. As mentioned the food taste and presentation otherwise was fantastic.
Our server was very friendly, well-versed, helpful and nice. Our drink orders came out quickly. Our entrees came out quickly, as well. I ordered the Shrimp and Grits and was quite satisfied. Everyone finished their meals with the exception of my friend who ordered the crab cake. She wasn't that impressed. The gumbo was good according to the other guest. The ambiance was very grown and upscale. I loved it. I would recommend this place to other diners.
Great food! Ate in the Bar and the Server was “top shelf!”
Had dinner on a Thursday evening around 8:30pm. There was one waiter for the whole restaurant and he seemed to be overwhelmed. We ordered the Blood Orange Wallbanger - but they didn’t have the blood orange and substituted regular orange juice, and it was nothing like a Harvey Wallbanger. The food was mediocre and overpriced.
Food and cocktails were SO GOOD! Will definitely be back for that! Service, however, was lacking. Our waiter was super nice, just not quick and efficient. Our drinks sat at the bar for quite some time before they were finally brought to our table and food order finally placed. Kitchen was quick to bring out food. Server was not great with time management and it was not busy.
We are thrilled you enjoyed your food and cocktails! We apologize for the service issues you encountered and your concerns are being addressed. The team looks forward to serving you again soon.
Food was great, fast friendly service, clean and great music - definitely coming back for another brunch time
Thanks for the great feedback. We have live jazz during brunch every Sunday from 11am to 3pm. Come back and see us soon!
This was a very different experience than I was expecting for my 51st birthday celebration. My husband had a good seafood meal and appetizer. My steak was very overcooked and I had to send it back (I NEVER send anything back). Even though the hostess acknowledged my birthday, the waiter never did. He told me to lie next time I come and I'll get a free dessert. Not exactly a place I'd recommend. Happy Birthday to me.
Thank you for the honest feedback. We apologize for the issues you had with your meal and your service. It is disappointing to hear that we fell so far short of expectations. I have shared you comments with the team and they will be addressed. We appreciate you business.
It wasn’t a special occasion, just a dinner while on vacation. However there were four huge parties/tables including a rehearsal or wedding dinner that stole the good service that we had at the initial part of the meal.
When we arrived, the restaurant was probably half full. After being seated, we waited approximately 10 minutes for a waiter. He took our drink orders & approximately 20 minutes later, we received our drinks (which were not the correct drinks). In the meantime, there were several servers standing around laughing & talking amongst themselves. Our food also took at least 45 minutes to arrive & one order was wrong & had to be returned. The food was mediocre at best. There was never any apology for the delays nor did anyone seem eager to be working. Will not return to this place.
We are sorry to hear that your experience fell so far short of expectations and hope that you accept our sincerest apology. I have shared these comments with the team and your concerns will be addressed. Please know that this is not our standard and we appreciate your business.
The menu was absolutely fantastic. I would go there again despite the poor service. Our waitress in particular just seemed like she didn't want to be there. We had to wait a long time for her to bring us more water (the glasses were a little small so we need a refill frequently). If I remember correctly she refilled our waters once over a long time span. The food we ordered was salty, perfectly salty, but we were thirsty. Then we waited a long time for our bill. After we got our bill I think we waited something like 10-20 minutes before she picked it up again and took our card.
Everything was wonderful! Effie was our waitress. She was top notch as well as each and every staff member we encountered!
Excellent dining experience, my second visit. I was thoroughly pleased, but, just a bit disappointed due to the menu change where the baked whole fish previously offered was no longer available. Aside from this minor item, an excellent experience. The food was freshly prepared and served hot. When my wife's order required modification, the change was handled with a smile and focus on customer service/customer satisfaction. The service was outstanding and made the dining experience extra special. Our server, Shaunte B., was a delightful and attentive professional. She took the time to explain the meal offerings, thoughtfully accepted special requests from our table and she performed amazingly well given she was both the hostess and server for multiple diners. Shaunte remained calm, cool and engaging and provided exceptional service even though she was clearly over-extended, due to staffing shortages at the restaurant. Overall, an excellent dining experience, that was enhanced by exceptional service and equally excellent food!
They need to remove service from their name, the service was terrible. Only 2 tables and we couldn’t get anything we asked for. It took a few minutes to get seated and then 5 minutes before our waitress asked for our drinks. Then we ordered our food and I watched as my plate sat under the lamp for 5 minutes. No one ever came to check on us during the time we were there. There was a Manager and 3 waiters and 2 cooks and the service was terrible. I liked this spot cause the food is good and the place is beautiful but I will find another breakfast spot.
Thank you for taking the time to leave honest feedback. We are disappointed to hear that your experience fell so far short of your expectations and our standards. Please know that you comments are being taken seriously and these issues are being addressed.
Great food, service, ambience. Bartender in lobby, Sofia, very friendly and knowledgeable. Will return and highly recommend.
Thank you for taking the time to review your experience. We are glad you enjoyed everything and we look forward to serving you again soon.
Delicious meal. Since it was Valentine’s had to order from the Valentine’s menu. Was not aware regular menu would not be available. Food was outstanding, but disappointed since unable to order food planned.
Thanks for celebrating Valentine's Day with us! We are thrilled to hear that you enjoyed Chef Neal's special menu. We offer special menus for most holidays. Come back and see us soon to try our regular menu.
Best meal we have had in a long times
Delicious breakfast on a Sunday morning. Staff was attentive and efficient. We will definitely go back!
Thank you for your comments. We are excited to hear you enjoyed your breakfast. Stop by for our Jazz Brunch every Sunday afternoon!
Best pancakes ever! Great service, atmosphere and food!
The chef came to meet us and see how we liked everything. Highly recommend!
Thanks for the great review! We are thrilled to hear you enjoyed your experience.
Ran in after a Saints game had a great meal!
Service was REALLY slow
We apologize for the slow service that you received. Please reach out to me directly to discuss your experience. bweisnicht@nopsihotel or 504-962-6527. I look forward to speaking with you. Brian Weisnicht General Manager
Had a GREAT anniversary celebration!! Food was good, service was attentive & atmosphere was eye catching.
Thank you for spending your special night with us! We look forward to serving you again soon.
Great place for brunch.
first time, will be back food good and service enjoyed hamburger for brunch
Thanks for dining with us. We look forward to serving you again soon!
Nice place to have breakfast before the Saints game. Wait staff was very nice and attentive.
We are glad you dined with us on game day! Come back and see us for the Conference Championship.
Classic breakfast and a side of grits is a great Brunch meal
Very quiet on the night we were there. Good food. I would go again.
The service was terrible and took almost an hour to get our food. The food was good once it arrived but the long wait on drinks and food made it a bummer overall.
Thank you for you honest feedback. We are disappointed to hear that the service you received was inadequate. Your comments regarding service and wait time have been shared with the team. We look forward to the opportunity to serve you again.
This was our first visit, and it was a great decision. Nice atmosphere, great pancakes, and good price.
Disappointed at best.
The wait is a little longer than normal. The reason is they serve the hotel and bar. The food really good, worth the wait !
Worst service I have had in a very long time. For the cost of their food, there’s no excuse for bad service. The food was just ok. Nothing to write home about.
PS was a perfectly nice dinner, but not one I'll be talking about months from now. I might have been in a mood though, my wife had the same entree and loved it. Appetizers and cocktails were solid and they were accommodating to my food allergies. All in all, good, but it's a really competitive food scene out here :P
We found Public Service at the last minute on Open Table, since our Plan A restaurant was at least an hour wait. Yet this turned out to be a hidden gem. We loved the food (best burger I have eaten in a long time), the service was prompt, and the venue was beautiful with high ceilings and stylish lighting. I would definitely recommend Public Service.
My family ate here on Christmas. The food was amazing and the staff and service were on point. I would highly recommend this place.
The food and service were both incredible. They took very good care of me and my lactose intolerance even with a special, curated Christmas Day menu.
Thank you for spending the holidays with us!