Join us for a relaxing meal with family or friends, a quick bite in our bar or pull up a stool at the open kitchen to experience a meal guided by our chefs. At Public Service, the recipe is simple: combine confident Southern hospitality with a menu that allows the ingredients to speak for themselves.
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Excellent food and service. Attention to detail and attitude of the staff was a plus. Great for date night or a special occasion. The rooftop bar after an amazing dinner was an added bonus. The next time I am in town, I definitely plan to visit again.
Incredible experience! Great food AND service. Would definitely return.
Food was great and came out quickly. It was very loud though.
Service was horrendous. Took over two hours to receive our meal.
The food was great, for the most part. My husband’s steak was way over cooked but they quickly brought him a new one. My food and the drinks were delicious. However, the service was super slow. The waiter was very nice but it took about 10 minutes before he came over to take drink orders and it took well over 30 minutes to get food after ordering. If they can be quicker and more attentive, this would be an amazing spot.
Food was amazing - everything that our party of 6 ordered was cooked and seasoned perfectly. I had the drum and I think it might have been the best piece of fish I’ve had in a restaurant. The service was friendly, at tentative, and mindful that we were trying to get to a show after dinner. The architecture in this old Public Service building is stunning. The only drawback is the acoustics - because of the high ceilings and open space connected to the bar, it was very loud. Despite that, I’d go back again ... and again.
Great!!! Will return!!!
I had a great experience at Public Service for an early dinner before going to a show at a nearby venue. Starting with the spinach bisque, I was happy with everything except for the slightly overcooked cookie dessert. The bique included three oysters which were juicy and flavorful. The gulf catch of the day was drum. I wasn't a fan of the stewed tomato, but the sauce and broccolini were delicious. My favorite of the night: mac n cheese. The noodles were succulent, cheesy and fresh. Julian, my server, was attentive and helpful. I'll return.
We went on Christmas for what was advertised as a Réveillon dinner, but turned out the website hadn't been updated and there was no Réveillon dinner. It was disappointing, but we decided to eat there anyway since it was 6pm on Christmas and likely no other places would be able to accommodate us. I ordered the pork chop and the size was huge (probably 2.5 servings) and the slice was very thick. This left the meat rubbery and chewy...not the "fall off the bone, melt in your mouth" I was expecting. The caramelized sweet potatoes were VERY good, but the pork chop left a bad taste in my mouth. In general, I don't complain about the food to the server/chef (not my personality), but in this case, I wish I had.
Great food. Sous chef came from the kitchen to say hello and ask about our meal. Coffee machine was broken so the waiter went to the hotel to make our cups. Manager was also attentive. All around great service.
Beautiful atmosphere. Inviting menu. Friendly Chef. Perfectly prepared dishes. Definitely revisiting
The food and service were wonderful. The staff was phenomenal, and the chef came to our table to check on us. It was a little noisy, but that was my only small complaint. We were still able to talk. I would definitely recommend this place, and I will go there again.
There was an incredibly long wait time after starters and before receiving entrees.
Had to wait at the bar even though we had a reservation. We were told that the kitchen was “backed up”. Then the bartender poured my wife’s drink but forgot to serve it to her until we asked her. We were seated and then had to wait over an hour before we got our meals. My wife’s steak was overcooked and my Drum was some other fish. It took so long that I cancelled dessert. Need to get their act together. Food was nothing special.
We waited an hour to get our food on Christmas Eve, and the place was only half full. When the food did come, only the entrees arrive. They apparently forgot our soups and salads.
This may have been an off night due to the holiday but the service was just okay and the pricing of the menu was higher than it should have been.
Poor management. Food is delicious and presentation wonderful
The food was absolutely delicious, our waiter was knowledgeable of the menu and each one of his suggestions was perfect. Had the chocolate chip cookie with vanilla ice cream on top that was incredible. Will definitely go back !
We find ourselves returning to PS anytime we are in this part of the downtown area. The team truly seems to enjoy what they do and they create an atmosphere we enjoy being part of. Add to that the spectacular food, and it’s just hard to beat.
We had Thanksgiving dinner here. The ambience is great. The food was good, not the best ever, but good. The service was just ok. The pecan pie and caramel apple tartlet were both delicious! We bought an extra to go.
Went to Saints game. Great Bloody Mary’s and I had the braised beef hash which was excellent. Not crowded either which is hard to find a good restaurant to eat at during game day.
Wonderful service and the option to watch the Saints game or enjoy Sunday Jazz brunch, depending on the timing of the game. Beautiful finishes and the tables are generously spaced so you don't feel crowded.
Great experience and pleasantly surprised especially considering it’s a hotel restaurant. Fabulous service and servers. Had a wonderful evening!
Service was very slow and challenging.
Looked forward to a nice evening, but things just weren’t what we expected. Beautiful dining area, well appointed Live music in lobby competed with piped in music in the dining room. Throughout the time we were there. Waiter took our menus when he took our drink order and we had to request them back to review so we could order. Warm bread arrived with a covered butter dish. Unfortunately the butter dish was empty and by the time waiter checked and returned with butter, the bread was cool. Food was okay, but not outstanding. Won’t bother going back again.
We had an amazing waiter. He was super helpful with ordering and went above and beyond with his attentiveness. Made the whole experience an unforgettable one. The food was delicious.
outstanding service and food. really enjoyed. Beautiful restaurant
The food as always was great. Great location. Beautiful Decor. The young man who was my server was knowledgable, courteous, and accommodating.
The service was slow
A good hotel restaurant. The smoked fish dip was amazing but comes with basic crackers and the entrees, whole good, were a smidge over priced for what you get. The only real compliant I had was when ordering a beer. The language barrier with my server was problem when I was asking him what beers came in bottles after they tried to serve canned beer.
The place was fairly empty for prime time on a Friday night so it makes it a good place to have a quiet dinner. Just bring a pillow if you sit in a round booth or back will kill you.
Food took over 45 minutes to get. Once we got our food it was cold. One girl with us didn’t get her food because they told her they ran out.
Service is terrible! Food just OK
Wonderful atmosphere - eclectic decor - very friendly staff - great food!
Few people in dining area. Room is beautiful. Expectation of food was not met.
We spent 5 nights in New Orleans in September 2019, and stayed at the NOPSI hotel. I would highly recommend this restaurant, which is in the hotel. In a city filled with many restaurant options, we ate there 3 times. It hit all the right notes, (vibe, delicious food, décor - we loved the booths). Most of all, our servers for all three nights, Julian and Mohammed, were outstanding. They made us feel special every time we ate there, even remembering our choice of wine. They are excellent ambassadors for the hotel NOPSI and Public Service.
There was some confusion with our reservation. However, they sat us anyway and everything was INCREDIBLE. Our waiter was attentive and personable, he stayed on top of everything. The star at our table was the pulled pork sandwich. We were absolutely blown away by every component of the dish. Will definitely return to Public Service!
We were disappointed that the restaurant week menu wasn’t offered. The restaurant and menu were on the website. When we asked, the waitress checked and said they didn’t know anything about it. This was our first visit, and we found this disappointing.
Food and service were GREAT. The music didn't match the venue and was more in line with the rooftop pool bar.