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Protocol Restaurant

4.1 (114)
$30 and under
Contemporary American
6766 Transit Road, Williamsville, NY 14221

About this restaurant

  • Romantic
  • Good for special occasions
  • Innovative
The Protocol serves the area's freshest fish and seafood, along with great filet mignon and other great dishes! A long standing tradition in the Buffalo area.
Great wine list, wines by the glass, along with craft beers & bourbons. Bar area for watching the game or serving at the bar.
We also feature a banquet room serving from 20 to 300 guests.
GREAT FOOD and SERVICE is what you'll find at the PROTOCOL!!!!





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Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Contemporary American, Seafood, Bar / Lounge / Bottle Service
  • Hours of operation
    Monday - Thursday: 11:00am - 10:00pm Friday 11:00am - 10:30pm Saturday 4pm - 10:30pm
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    We offer drop off to full service catering.
  • Private party facilities
    We offer a full range of private functions, meetings, parties and events. Our banquet is available on our website or call us for details, we can accommodate 20 to 300 guests.
  • Neighborhood
    Amherst
  • Cross street
    I-90 NYS Thruway
  • Parking details
    Public Lot
  • Entertainment
    We do offer special events and live music nights. Please check our website for more details and an updated list of upcoming events.
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Farm to Table, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 114 people are saying

Protocol Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

4.1
4.1 based on all time ratings
  • 4.3Food
  • 4.2Service
  • 3.9Ambience
  • 1.8Value

NoiseModerate

114 Reviews
  1. JeffreyL

    New York City4 reviews

    4.0

    Dined on June 2, 2017

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Unhappy being charged for ice tea refill

    Is this helpful?

  2. soggy

    New York City1 review

    2.0

    Dined on May 18, 2017

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2
    The calamari was soggy, the Asian salad was not good, the whole place needs updating.

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  3. OpenTable Diner

    New York City1 review

    5.0

    Dined on May 14, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The staff was very welcoming especially considering that my OpenTable reservation somehow never reached them. They seated me and my guests anyway even with a large Mother's Day crowd. Our waitress was very attentive in spite of the fact that there were so many people there for Mother's Day brunch. The food choices were numerous & delicious. Great place to eat

    Is this helpful?

  4. OpenTable Diner

    Toronto / Ontario1 review

    3.0

    Dined on May 14, 2017

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    The food and service was good. We went for Mother's Day and the some food items were not replenished very often if at all. The presentation of the pudding cups was haphazard causing some inappropriate comments.

    Is this helpful?

  5. MicheleK

    New York City4 reviews

    5.0

    Dined on May 12, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was excellent. The raw oysters were fresh and delicious, best around.

    Is this helpful?

  6. OpenTable Diner

    New York City1 review

    4.0

    Dined on May 12, 2017

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Everything was wonderful except how long it took for food to come out. It was delicious and thankfully enjoyed the company.

    Is this helpful?

  7. OpenTable Diner

    New York City1 review

    5.0

    Dined on May 9, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The Protocol is one of those quiet gem of Buffalo. First, the seafood is absolutely first rate. The Oysters are the best! The Horseradish Crusted Salmon is by far the most amazing dish. Wine Inventory is excellent and the staff are well trained. Makes for an incredible dining experience.

    Is this helpful?

  8. jgaugz

    New York City3 reviews

    3.0

    Dined on April 16, 2017

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    I was disappointed as we were treated with attitude that we were late. Our reservations were at 10:15 and it was mentioned it was at 10 am. Buffet style was fine. Food was good. Service was great.

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  9. gregc

    New York City5 reviews

    5.0

    Dined on April 7, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    My wife & I were celebrating her birthday and it couldn't have been a better evening. Wonderful service & drinks at the bar to start off, then Paul gave a nice table where we were able to converse in private. Food was outstanding as was the service, especially when Paul surprised my wife with a candle lit cupcake for her birthday. Everything was superb and more affordable than I expected. Thank you Paul for a memorable evening.

    Is this helpful?

  10. Susan

    New York City8 reviews

    4.0

    Dined on April 5, 2017

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Food good, soups excellent. Service prompt, friendly.

    Is this helpful?

FAQs

Protocol Restaurant offers takeout which you can order by calling the restaurant at (716) 632-9556.

Protocol Restaurant is rated 4.1 stars by 114 OpenTable diners.

  1. Home
  2. United States
  3. Upstate New York
  4. Western New York
  5. Amherst

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing
Google Map for Protocol Restaurant

6766 Transit Road, Williamsville, NY 14221

Additional information

  • Cross street
    I-90 NYS Thruway
  • Neighborhood
    Amherst
  • Hours of operation
    Monday - Thursday: 11:00am - 10:00pm Friday 11:00am - 10:30pm Saturday 4pm - 10:30pm
  • Price
    $30 and under
  • Cuisines
    Contemporary American, Seafood, Bar / Lounge / Bottle Service
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Entertainment
    We do offer special events and live music nights. Please check our website for more details and an updated list of upcoming events.
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Farm to Table, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
  • Phone number
  • Catering
    We offer drop off to full service catering.
  • Private party facilities
    We offer a full range of private functions, meetings, parties and events. Our banquet is available on our website or call us for details, we can accommodate 20 to 300 guests.
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