Pronto! Restaurant and Video Bar

3.6
10 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
American
Casual fun environment with comfort foods, extensive gourmet sandwich board, salads, and delectable desserts! Brunch every Saturday and Sunday from 9am to 2pm! Visit our Video Bar for entertainment and full bar service. 2 patios to enjoy outdoor dining in the late spring thru fall. Bar service is available in the restaurant. Pronto! proud to be part of the Royal Oak community for over 25 years!
What 10 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on all time ratings
3.6
food
3.5
service
3.5
ambience
3.6
value
Noise · Quiet
55% of people would recommend it to a friend
5
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RM
1 review
Dined on July 13, 2019
Overall 5food 5service 5ambience 5

Sat outside. Had quick service and the food was great!

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ID
Detroit
6 reviews
Dined on July 6, 2019
Overall 2food 2service 5ambience 3

Dana and the other waitress (whose named started with an A) (Alexandra?) made the trip worthwhile. Many items displayed on the menu for Opentable were not there and the item ordered was not to my liking.
Service was REALLY good though!

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JL
1 review
Dined on June 2, 2019
Overall 1food 3service 1ambience 5

This used to be my favorite place to eat in Royal Oak. Me and my wife came on a slow Sunday evening (6/2) and after enduring a 50 minute wait for two sandwiches and the waiter forgetting about our table entirely, I will not be back in the future


Such a Shame

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MB
Detroit
7 reviews
Dined on May 10, 2019
Overall 1food 1service 2ambience 1

This restaurant has a lot of potential, but is lacking greatly as of yet. Upon entering, I waited about 5 minutes before even being greeted, and a few more minutes before being sat. Please note that it was on a Thursday afternoon at lunch time, and there were only 2 other tables sat, and no people waiting. My server, Jared, was very sweet and friendly, however, and tried to be as attentive as possible.

The table was very sticky and seemed to just need replacing. I didn’t feel that I was in a routinely cleaned atmosphere.

The food was just not great in any way. It was lunch and I was eating quickly, so I just ordered chicken tenders, nothing major. They were a little overcooked, and the fries weren’t salted and just didn’t taste great. The food wasn’t horrible, just grossly unremarkable. The table next to me ordered cheese nachos, and they actually looked awful, unfortunately. The cheese appeared to just have been microwaved, and the entire plate of nachos were hard and stuck together; at one point, the diner picked up the entire order of nachos just by picking one up. It was so disappointing to see. The order was for a child, and he was upset and just opted to eat from his Mom’s plate, and didn’t even touch the microwaved cheese nachos, which was probably a good idea.

Upon exiting, I bid farewell to the gentleman standing at the register by wishing him a nice day, he looked at me in a puzzled way and said “um, thanks”, and returned to his work. Very odd.

In all, I would really never have a reason to return here and would not recommend it to others. Very sorry to have to say these things.

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KF
1 review
Dined on March 20, 2019
Overall 1food 1service 1ambience 1

Very dirty. Sandwich served with the heel of the bread.

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GW
1 review
Dined on January 11, 2019
Overall 5food 5service 4ambience 4

We went early, 5 o'clock, take into consideration the noise level at the time you arrive.

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DD
Detroit
5 reviews
Dined on September 2, 2018
Overall 3food 4service 2ambience 2

Food was good. The server was friendly, but they were short staffed. The restaurant and bathrooms were a mess...papers strewn all over. Table sticky. It was very warm in there.

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g
Detroit
15 reviews
Dined on July 18, 2018
Overall 5food 5service 5ambience 5

Always a good choice when in RO

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JK
1 review
Dined on May 13, 2018
Overall 1food 2service 1ambience 3

There for mother's day - the service was terrible. We didn't get our food until an hour and twenty minutes after we sat down.

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KB
Detroit
1 review
Dined on May 13, 2018
Overall 1food 5service 1ambience 4

Evidently the kitchen was understaffed for Mother's Day. Took 45 minutes to get our food and our server disappeared for the entire time after telling us she'd keep our coffee filled. Had to ask for refills from another server.

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