Prism – JACK Casino Cincinnati
The server Dana was awesome!! We had a name that time game going the whole time and I loved it!!
This was our first visit to Prism and we were treated like a king and queen! The 12 ounce filet was too much food, when combined with the loaded baked potato. I have never said this about a filet before. It was wonderful and the service could not have been better.
Great service. Perfect steak and sides. The bread is a meal. lt's that good. Desserts are top shelf as well.
The food was very good. Our server did not check with us after we received our dinner, to ask if everything was ok. He also did not ask us if we wanted dessert.
The food was better than I expected, on par with most of the the other restaurants downtown. It is still part of the casino which is not my scene
Thank you for your visit and review. As we transition into Hard Rock Casino, we will keep working to make the food even better. We hope in the future you will find the great food and live music, a top entertainment scene in Cincinnati. Thanks again, Cheers!
Everything was awesome..... Will definitely go back....
This was my second visit and I guarantee this is not my last. 5 star services all around. Services was excellent, the manager (Eric) made sure that service was beyond 5 stars. The food was perfection. We had the crab cake, lobster bisque, sea bass, Parmesan chicken, shrimp and grits and the pull apart cheesy bread was to die for. Perfection, perfection is all I can say. Well work the price.
Good food, good service, nice atmosphere. Not one of the highest and steakhouses in the nation, but a nice one. Good value for the price.
Perfect service, great food!
One of the best restaurants in Cincinnati! Great food, great service and great atmosphere!
My wife and I came here for our anniversary. Everything was wonderful. That said, due to a concert at Jacks Casino, Prism was serving a limited menu without a raw bar. That was very disappointing.
Food was good steak a little over cooked. Limited menu due to a concert
Excellent service from our server, Jamie. Food was great although I think it little on the expensive side.
Jamie great job! Also fabulous teamwork... Everything we ordered was 5 star.
My Fiance and I had a wonderful dinner at Prism. Her filet was very tender, and my rack of lamb was both delicious and a reasonable portion for the price. The side dishes were also a reasonable size for the price being a la carte (my brussel sprouts being an ample portion, and her baked potato was quite large).
I will definitely be back, I just have one small annoyance that isn't necessarily the fault of the restaurant. Perhaps I overlooked it, but there doesn't seem to be a way to get inside and go to Prism without walking through the entire Jack's casino. Prism is an elegant restaurant, but having to wait in line to get your ID checked by a bouncer and then walk past tons of slot machines is a bit off putting when you just want to go out for a nice dinner and aren't there to gamble.
Waiter and manager were so nice! We were seated immediately and our orders taken as we progressed through the menu. The food presentation was wonderful. Bread was cheesy and warm. Relaxed dinner. Can't wait to visit Prism again! Thank you!
Excellent experience. we were celebrating my mother's 88th BD and everyone had a wonderful time. Thanks for the BD cake treat!
The food was very good, the service very good, she was attentive but not too much.
Bought some gift cards on a local discount website. Always wanted to try it but was out of my price range. It was definitely worth the full price of everything! Mouth watering food, delicious and tender, impeccable service and a live singer who voice created a calm and enjoyable environment. I can't wait to go back!
Had a couple flakes of shrimp shell in my linguini, but they were very receptive to our comments and went above and beyond to make up for that.
Service was excellent. Steaks are tasteless. Food portions are ok for a steakhouse. Bread was delicious so were the shrimp and grits. Did not like the chicken skin between crust and meat. Service was outstanding.
Can’t say enough ab the whole experience. The manager, server, server assistant and chef went above and beyond to accommodate my birthday and my vegan guests that were blown away by the off menu dish the chef created! Great service great food!! Thank you for making my birthday special!
The food is always expertly prepared and very tasty. And the server was excellent, so much so that we will request him when we return for dinner!
I went there on Saturday night and the service was outstanding. Mollie was the waitress and she made me feel welcome and that my wish was her command. She had recommendations on the menu when i asked for some. I would return just for her.
The food was very good; the lobster was perfectly prepared. The shrimp cocktail had a great kick to it. The shrimp are at least four bites per.
This is one of the best restaurants in Cincinnati.
Service was outstanding. Food was great. We enjoyed our experience!
For the money the food was not worth it. Crab legs way over priced. Sides were average - more like an Apple bees. Should have stuck with Jeff Ruby’s for dinner.
Thank you for your visit. Thank you for taking the time talking following up with us over the phone. We are grateful to get your feedback. Hearing about your visit was a great opportunity for us to improve. We have a menu refresh starting in September. We made several of the changes you suggested. We look forward to having you back and for more feedback. Please do not hesitate to call (513) 250-3294. Thanks again.
Due to concert at casino, menu was limited....no lamb chops. But my husband asked manager about the lamb and the manager accommodated my husbands request for lamb. Great dinner and especially great customer service.
Good wine list, nice atmosphere, and reasonably priced menu. Food was prepared as ordered, and service was good.
Steaks were just OK, and not as good as they were years ago. We’d return as the music was excellent, and the value was above average.
Love the salmon. Service excellent.
Had to wait over hour and half for food and the restaurant wasn’t crowded. The server was excellent he kept apologizing
Awesome food and exceptional service. We will defiantly return.
Outstanding as always. Food and service exceptional.
Celebrated my mother’s 75th birthday. Our server was wonderful I wish I could remember his name.
Great service, good entertainment and food was delicious. Brussel sprouts were not that good. Other than that, it was super!
Prism does not disappoint! It is a very high-quality dining experience located within JACK Casino.
The decor was very unimaginative. The food was good but nothing truly out of the ordinary certainly not for the price. ( A 4-piece shrimp cocktail billed as prawns that were nothing-close-to-being-prawns for $28?!) The waiter was a nice guy and tried hard. The music is the foyer was too loud and very irritating. I would not return.
Had private dining table. Had 13 people showed up instead of 10 on the reservation and the staff immediately and happily set up the seats to accommodate us. Table set up was nice. Service was good. We all had a great time there. Will surely come back.
I was there for Mother’s Day and ordered a special. 8oz filet and lobster tail and side for 2 people for $99. We added a salad too. The food was delicious and the steak was cooked perfectly. We had a wonderful time and did not have room for dessert.
We were celebrating my wife's birthday, the server, Dana was attentive, and very nice. Our food came out quickly and hot. Filet was excellent and cooked to order.
We will come again in the future.
Thanks Dana for a lovely celebration!