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1. g

   grahams

   Aberdeen

   2 reviews

   4.0

   2 reviews

   Dined on January 25, 2023

   overall4food5service4ambience4

   Great value burns night menu. Friendly staff. Main menu looked cracking too.

   Report
2. JM

   JocastaM

   Inverness

   2 reviews

   5.0

   2 reviews

   Dined on January 20, 2023

   overall5food5service5ambience5

   Outstanding food, friendly professional staff. Honestly couldn't fault it, we'll be back!

   PrimeResponded on January 23, 2023Hi JocastaM, Thank you for leaving us a great 5-star review!

   Report
3. JM

   JuliaM

   Inverness

   1 review

   5.0

   1 review

   Dined on January 20, 2023

   overall5food5service5ambience5

   Warm friendly welcome, great staff, great food, never felt rushed, highly recommend

   PrimeResponded on January 23, 2023Hello JuliaM, Thank you for leaving us a great 5-star review! We really appreciate it and look forward to welcoming you back again soon.

   Report
4. A

   Amarie

   1 review

   5.0

   1 review

   Dined on January 13, 2023

   overall5food5service5ambience4

   Steak was alright, sadly neither were cooked how we’d asked but we ate them anyway. The young waitress who served us was super lovely and she couldn’t have made us feel any more welcome!

   Report
5. OT

   OpenTable Diner

   Glasgow

   1 review

   1.0

   1 review

   Dined on January 9, 2023

   overall1food1service1ambience1

   Was a lovely meal with lovely staff but the thing that let it down was the fact on arrival when the staff found out about my partners birthday they returned with what we thought was a complementary glass of Prosecco which wasn’t the case. We were charged for it and I was a little annoyed as we weren’t giving any choice. I’ve been asked to email which I have and still have had no response

   PrimeResponded on January 14, 2023Oh my, We are so sorry. This was defiantly meant as a wee treat on us. Please email us so we can arrange a gift card for you!

   Report
6. KM

   KenMak

   Surrey

   14 reviews

   4.0

   14 reviews

   Dined on January 7, 2023

   overall4food4service4ambience3

   We had a 1kg T-bone and it was a beauty…

   PrimeResponded on January 12, 2023Hi KenMak, Thank you for leaving us a great review! We are happy to hear that you enjoyed your steak. We hope to welcome you back again soon.

   Report
7. H

   Hetty

   1 review

   5.0

   1 review

   Dined on January 7, 2023

   overall5food5service5ambience5

   Prime provided excellent food and excellent service. An excellent restaurant for a night out. While all of the food and drink were amazing, the sirloin was our favourite.

   PrimeResponded on January 9, 2023Hello Hetty, Thank you for leaving us a great 5-star review! We really appreciate it and look forward to welcoming you back again soon.

   Report
8. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on January 5, 2023

   overall4food4service3ambience3

   Party of 3

   Report
9. J

   John

   1 review

   3.0

   1 review

   Dined on January 5, 2023

   overall3food3service4ambience3

   Feel it's very very over priced for what you get . The sides come in small dipping bowls and all are extra where in most restaurants they come as standard with the steak . The club steak we got which is advertised as sharing .......... Mmmm maybe not . Staff are nice though and polite

   Report
10. CM

    ClareM

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food4service5ambience5

    Lovely restaurant in a great location. The staff are very helpful, friendly and bubbly and gave my husband a free drink for his Birthday. Delicious food too

    PrimeResponded on January 5, 2023Hi ClareM, Thank you for leaving us a great 5 star review! We are happy to hear that you enjoyed celebrating your husband's birthday as well as the service and your meal. We are looking forward to welcoming you back again soon.

    Report
11. JB

    JohnB

    1 review

    3.0

    1 review

    Dined on January 1, 2023

    overall3food4service4ambience4

    Booked at the menu was traditional scottish fare, meat & seafood. Disappointed to fond out the main seafood was not available, Lobster, mussels & oyster. Left the small menu choice very limited

    Report
12. NW

    NatalieW

    Inverness

    1 review

    3.0

    1 review

    Dined on January 1, 2023

    overall3food2service4ambience4

    The starters that my husband and I had, were delicious and we were so excited to get our mains and that’s where it all went downhill. My husband steak (rib-eye) was just edible however, mine was inedible due to fat and the outside of the steak, being burnt (also a rib-eye). I did politely tell them and rightfully so, they didn’t charge me for my steak. They charged me for my sauce and side but hey ho. The bottle of Shiraz had LOTS of crystallised segments in it, to the point I couldn’t finish my last glass. Nothing was done about this when I also mentioned and showed the waitress. I was just told it was the amount of sugar that was in that particular bottle???? Was very disappointed.

    PrimeResponded on January 4, 2023Hi NatalieW Thank you for taking the time to leave us a review. We have passed on your comments to our chefs. We really hope you visit us again giving us another chance to show you how incredible we are!

    Report
13. C

    Chloe

    Inverness

    1 review

    2.0

    1 review

    Dined on December 31, 2022

    overall2food1service3ambience1

    The food was terrible. Everything had a weird burnt/smoky taste to it thought this was just a bad starter but when the mains came out they had the same taste. Totally ruined the taste of the steak. Peppercorn sauce was also watered down. The desserts were a further let down - a cheesecake with actual bits of rock salt which had to spit out and a very dry sticky toffee pudding. It was also freezing inside, don’t expect to pay £150 for a meal and have to wear a north face jacket inside the restaurant to keep warm. Will never be back.

    PrimeResponded on January 4, 2023Hi Chloe, We are sorry to hear you did not enjoy your meal at Prime. We use fresh local ingredients and cook our meats on an open flame BBQ. We really hope you change your mind and revisit us again.

    Report
14. M

    Mark

    Chicago

    4 reviews

    vip
    5.0

    4 reviews

    Dined on December 30, 2022

    overall5food5service5ambience5

    Always excellent!

    PrimeResponded on January 2, 2023Hi Mark, Thank you for leaving us a great 5 star review! We really appreciate it.

    Report
15. AR

    AmyR

    1 review

    5.0

    1 review

    Dined on December 30, 2022

    overall5food5service5ambience4

    Food was excellent and service was very quick! Had a lovely table next to the window to enjoy the view.

    PrimeResponded on January 2, 2023Hi AmyR, Thank you for leaving us a lovely 5 star review! We are happy to hear that you enjoyed your meal and the service as well as the views across the river. We are looking forward to welcoming you back again soon.

    Report
16. OT

    OpenTable Diner

    London

    9 reviews

    4.0

    9 reviews

    Dined on December 30, 2022

    overall4food4service5ambience5

    Lovely evening at Prime. Great steak, attentive and welcoming staff, delicious sides! Wine a bit average but apart from that everything a real delight!

    PrimeResponded on January 2, 2023Hello, Thank you for leaving us a great review! We are happy to hear that you enjoyed your meal and the service. I will pass your feedback regarding the wine onto our team for review. We hope to welcome you back again soon.

    Report
17. EP

    EllonP

    1 review

    5.0

    1 review

    Dined on December 29, 2022

    overall5food5service5ambience5

    Promptly seated upon arrival, with a friendly server. When asked for her help with choosing a gin option, she did not lead me astray. We skipped starters and went straight for the mains. Trout and the filet were our selections, both were absolutely delicious. For dessert we tried the Sticky Toffee Pudding and the Chocolate Tart with Coconut and Strawberry and once again we were not disappointed at all! We would certainly return in the future.

    PrimeResponded on January 2, 2023Hi EllonP, Thank you for leaving us a lovely 5 star review! We are happy to hear that you enjoyed your dining experience with us and we are looking forward to welcoming you back again soon.

    Report
18. LB

    LesleyB

    Inverness

    1 review

    5.0

    1 review

    Dined on December 27, 2022

    overall5food5service5ambience5

    The best food and service as always. We drive up from Glasgow most years in between Christmas and New Year to visit this lovely restaurant. The cullin skink is the best around the area. Well worth the visit.

    PrimeResponded on December 30, 2022Hi LesleyB, Thank you for leaving us a great 5 star review! We really appreciate it. We are happy to hear that you enjoyed your meal and service, I will pass your kind comments onto the team. We are looking forward to welcoming you back again next Christmas and New Year.

    Report
19. FK

    FionaK

    Perthshire

    1 review

    3.0

    1 review

    Dined on December 27, 2022

    overall3food4service3ambience3

    Been here before and thought we would try it again as a family, food was lovely but lot of items not available, no specials available. Wobbly table next to us was commented on and staff all seemed rushed

    Report
20. JH

    JohnH

    Glasgow

    2 reviews

    5.0

    2 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5

    Excellent service from all the staff. Food was delicious as usual.

    PrimeResponded on December 28, 2022Hi JohnH, Thank you for leaving us a great 5-star review!

    Report
21. OT

    OpenTable Diner

    Inverness

    1 review

    4.0

    1 review

    Dined on December 24, 2022

    overall4food4service5ambience4

    The food was good, but just expensive I was expecting more stuff on the plate, usually I gets fries or a of vegetables in the set, and here, unfortunately, it was quite poor, everything you needed to order separately. About the service was great, they are checking all the time that everything fine, or we need something, that was good 👍

    PrimeResponded on December 28, 2022Hello, Thank you for leaving your honest feedback. We are happy to hear you enjoyed our service and I will be more than happy to let the team know. We do aim to provide the best quality ingredients and try to reflect this within our prices and are sorry to hear you felt the balance wasn't there. I will be sure to pass on your feedback to the team and kitchen. We do hope you come back and try us again soon.

    Report
22. LD

    LeeD

    1 review

    2.0

    1 review

    Dined on December 24, 2022

    overall2food1service5ambience4

    Fillet steak was very disappointing, more like a iron flat steak

    Report
23. BD

    BigD

    Inverness

    1 review

    3.0

    1 review

    Dined on December 24, 2022

    overall3food3service5ambience3

    Compared to Miller and Carter I personally feel like prime is massively over priced. Sauces weren’t great. Peppercorn sauce was basically just peppercorns with some liquid. Potatoes and Onion rings were fantastic. the steak was good, however it was crispy around the edges. Not how I want my steak.

    Report
24. SS

    StevenS

    Inverness

    1 review

    5.0

    1 review

    Dined on December 22, 2022

    overall5food5service5ambience5

    Fillet steak was great, customer service was spot on

    PrimeResponded on December 28, 2022Hi StevenS, Thank you for leaving us a great 5-star review!

    Report
25. KA

    KaiA

    Inverness

    1 review

    5.0

    1 review

    Dined on December 21, 2022

    overall5food5service5ambience5

    Fantasic, absolutely stunning food, our service was brilliant and incredibly friendly, would highly recommend

    PrimeResponded on December 28, 2022Hi KaiA, Thank you for leaving us a great 5-star review. We really appreciate it. :)

    Report
26. MA

    MartinandAngela

    1 review

    5.0

    1 review

    Dined on December 17, 2022

    overall5food5service5ambience5

    A lovely night with excellent customer service provided. Food was fantastic and the complimentary glass of bubbles to celebrate our anniversary was greatly appreciated. We will be back. Thankyou.

    PrimeResponded on December 19, 2022Hi MartinandAngela, Thank you for leaving us a lovely 5-star review! We are glad to hear you enjoyed our food and bubbles to celebrate your anniversary and we look forward to welcoming you back again soon. :)

    Report
27. AH

    AmyH

    1 review

    5.0

    1 review

    Dined on December 16, 2022

    overall5food5service5ambience5

    Amazing food, service and atmosphere! Brilliant choices on the menu! Would definitely recommend the garlic crushed potatoes, they were amazing

    PrimeResponded on December 19, 2022Hello AmyH, Thank you for leaving us a 5-star review! We really appreciate it!

    Report
28. CM

    CalumM

    1 review

    4.0

    1 review

    Dined on December 13, 2022

    overall4food4service5ambience4

    We dropped in for a meal to celebrate my girlfriends birthday. A very nice dining experience.

    PrimeResponded on December 15, 2022Hi CalumM, Thank you for leaving us a great review! We really appreciate it :)

    Report
29. RM

    RosM

    Glasgow

    2 reviews

    4.0

    2 reviews

    Dined on December 11, 2022

    overall4food4service5ambience4

    The Cullen skink was delicious but the venison was far too much. It tasted fine but it was massive.

    PrimeResponded on December 15, 2022Hi RosM, Thank you for leaving your honest feedback. We are happy to hear you enjoyed our delicious cullen skink and I will be sure to pass on your comments back to the team and chef regarding our venison. Thank you.

    Report
30. n

    null

    London

    1 review

    3.0

    1 review

    Dined on December 10, 2022

    overall3food3service3ambience4

    Ate here on Saturday 10th December, Booking was for 5 people.first of all there was a mix up with our booking we were told it was for 19.30. When we arrived we were told it would not be ready until 20.00. And told us we could go upstairs for a drink in the bar , the time we were upstairs we spent £100.00p on drinks which we would not normally have had as we were having wine with our meal. They came up at 20.20 to tell us that our table was ready. Took until 21.00 before we started to eat our starters. When our mains came out we had ordered chateaubriand , we asked for it to be cooked medium rare. The steak had not been rested and was sitting in a pool of blood. We did not receive proper steak knives and found it very hard to carve. When we paid the bill which came to £455.00p we told them it was the worst steak we had ever had, but they were not interested.when we visit Inverness we always eat at Rocpool, but thought that we would try somewhere different. BIG MISTAKE. Will not eat here again. They put the steak in a takeaway box so that we could take it for our dog, most expensive meal she has ever had !!!

    PrimeResponded on December 21, 2022Hello Null. Unfortunately there was a slight confusion with your table being booked at 8pm because we had to adjust your booking time when you made your table larger. We are extremely sorry to hear you did not enjoy your meal, we pride ourselves with our high quality dishes. We have taken on your feedback and passed all your comments onto out Chef and management and we really hope you give us another chance to show you how incredible we can be!

    Report
31. A

    Alison

    Cornwall

    4 reviews

    5.0

    4 reviews

    Dined on December 10, 2022

    overall5food5service5ambience5

    Very tasty, well presented food. Restaurant was busy and had a good atmosphere. Perhaps slightly noisy at times but it did not spoil our night. Waitress was friendly and service good, though you do have a little wait before your main arrives. No doubt the small delay is because it is freshly prepared. The main dishes do seem quite pricey, but you can certainly taste the quality in the meal and portions are generous. Overall we really enjoyed our night.

    PrimeResponded on December 12, 2022Hi Alison, Thank you for leaving us a great 5-star review! We really appreciate it and look forward to welcoming you back again soon.

    Report
32. JC

    JulieC

    1 review

    1.0

    1 review

    Dined on December 10, 2022

    overall1food1service1ambience3

    Very poor service kept waiting a long time for order to be taken, and a lot of time between courses. Portion size of starter ( scallops) was ti y and even server commented on this. Asked for medium rare steak and got overcooked tough medium stake. Would have asked for steak to be replaced but was running late for theatre due to very slow time to take order and to receive any food. For a restaurant which specialises in steak, I was extremely disappointed.

    PrimeResponded on December 21, 2022Hi Julie. We are extremely sorry to hear you did not enjoy your meal, we pride ourselves with our high quality dishes. Our Server would have happily replaced your meal or refunded your dish if you did not eat it. We want all our customers to leave happy and feel very upset you were not given our full Prime experience. We have given your feedback to our Chef and we really hope you give us another chance to show you how incredible we can be!

    Report
33. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on December 9, 2022

    overall3food2service5ambience5

    Location and service are great but the steak is not worth the money they charge, not even close. Didn’t try anything else but if the approach is the same - it’s very close to 0 value for money.

    PrimeResponded on December 21, 2022Thank you for your review. We are sorry to hear you did not enjoy your steak. We use locally sourced, high quality meat. We really hope you give us another visit and give us another chance to show you how incredible we can be!

    Report
34. A

    Anita

    1 review

    2.0

    1 review

    Dined on December 4, 2022

    overall2food2service5ambience4

    Well, i went there for steak in particular and found difficulty finding it. Had a friend visit from the England and they decided to opt for the sea food bowl but they barely like the food. It was discribed as edible. i was quite disappointed honestly.

    Report
35. A

    Almas

    1 review

    4.0

    1 review

    Dined on December 3, 2022

    overall4food5service4ambience4

    Food was excellent, cooked well. Bit of a wait for it nearly exceeding 1 hour.

    Report
36. AL

    AlisonL

    London

    1 review

    5.0

    1 review

    Dined on December 1, 2022

    overall5food5service5ambience5

    Fabulous food, great staff, highly recommended, second visit

    PrimeResponded on December 5, 2022Hello AlisonL, Thank you for leaving us a great 5-star review. :)

    Report
37. OT

    OpenTable Diner

    Inverness

    2 reviews

    5.0

    2 reviews

    Dined on November 26, 2022

    overall5food5service5ambience5

    Excellent meal and service highly recommend

    PrimeResponded on November 28, 2022Hello, Thank you for leaving us a great 5-star review, we really appreciate it! :)

    Report
38. JR

    JoshR

    1 review

    5.0

    1 review

    Dined on November 26, 2022

    overall5food5service5ambience5

    Great location. Exceptional food, really tasty steak! Will certainly be back.

    PrimeResponded on November 28, 2022Hi JoshR, Thank you for leaving us a great 5-star review!

    Report
39. GR

    GeorgeR

    1 review

    1.0

    1 review

    Dined on November 25, 2022

    overall1food1service4ambience4

    We were a four. first time eating here. Welcome was very good. We started with Oysters, very good. My friends wife had Hebridean trout as a main, very good. Both my friend and myself had Fillet steak. His steak was like a piece of rubber he could not cut it, he complained and it was replaced by one not a lot better. My steak was tough and grainy. Both had been cooked as we asked, medium rare, but it was obvious the quality of the meat was poor. We both felt these were a couple of the poorest quality fillet steaks we had anywhere. My wife had Lobster Thermidor, overcooked and stuck to the shell. Unfortunately I could not persuade her to complain. All in all a very disappointing and embarrassing experience. For steaks priced at £38 and lobster at £31, one expects much better than this. Then for one of my guests to be charged £3.50 for 4 small pieces of bread was a slap in face. No discount from the bill was offered. Needless to say none of us will be returning nor will we be recommending Prime to anyone.

    PrimeResponded on November 29, 2022Thank you for taking the time to leave us your review. We are very sorry you did not enjoy your meal with us at Prime. We pride our self on our locally sourced and high quality produce. We have passed on all your feedback to our Chef and we will look into this. We really hope this hasn't deterred you from visiting us again in the future.

    Report
40. TM

    TristamM

    Inverness

    1 review

    3.0

    1 review

    Dined on November 22, 2022

    overall3food3service5ambience4

    Service was absolutely fantastic, the speed of the food coming to the table was perfect, the starters was really nice and well presented. The mains was sad to say hit and miss, I had the ribeye which I found to be cooked to perfection but sadly my wife’s steak (sirloin) was very tough and very chewy.

    Report