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Prime House, Garden City, NY

Prime House

4.5
4.5
899 Reviews
$50 and over
Steakhouse
Exciting new restaurant in the heart of Garden City with an emphasis on prime aged steaks, top quality seafood, raw bar, creative sushi & friendly, professional service.

Make a reservation

2 people

7:00 PM


Booked 19 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    Steakhouse, Sushi, Seafood
  • Hours of operation
    Lunch Mon–Fri 12:00 pm–3:00 pm Dinner Mon–Thu, Sun 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm
  • Phone number
    (516) 416-4264
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Art Gustafson, John Brill
  • Private party facilities
    Private reserve dining room sits up to 65 people. We can accommodate any type of event from family parties to business meetings. We are a/v capable. We are wheelchair/handicap accessible.
  • Neighborhood
    Garden City
  • Cross street
    Between 9th & 10th street
  • Parking details
    Public Lot
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 899 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.5Ambience
  • 4.2Value

NoiseModerate

899 Reviews
  1. BillyD

    New York City

    16 reviews

    5.0

    16 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    After having a bad piece of prime rib during Covid, the piece I had last night was excellent, just the way it used to be before that one bad experience. Those who were with me also raved about the food and service.

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  2. Lisasglm1

    New York City

    5 reviews

    5.0

    5 reviews

    Dined on February 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    It was a little dark you couldn’t see the menu. Filet mignon was delicious.

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  3. OpenTable Diner

    Chicago

    2 reviews

    vip
    5.0

    2 reviews

    Dined on February 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Food was amazing! My boyfriend and I agreed that the spicy tuna roll from Prime House is one of our favorite, we will for sure be back!

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  4. PavloM

    New York City

    1 review

    5.0

    1 review

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent restaurant! Super delicious food. Steaks are cooked and marinated really well!

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  5. OpenTable Diner

    New York City

    2 reviews

    vip
    5.0

    2 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great dinner. Never had a bad meal. This is our to go place in Garden City.

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  6. DermondT

    New York City

    9 reviews

    5.0

    9 reviews

    Dined on February 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and service on the day before Valentine’s Day. We will definitely return.

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  7. SophiaE

    New York City

    1 review

    5.0

    1 review

    Dined on February 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was great and our waiter Henry was very attentive. Thank you for such great service!

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  8. BernardoS

    Philadelphia

    1 review

    3.0

    1 review

    Dined on February 11, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    We waited nearly an hour to be seated. I had reservations made two months ago for 7:30 p.m. in the evening. And was able to finally get a seat at 8:20. The staff was pleasant. But the food was average. My prime rib was very dry and the mashed potatoes were very salty. The bartender comped us all around of drinks at the very least. And they gave us a free dessert. If it wasn't for that, I would totally not recommend going here.

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  9. RoccoM

    San Francisco

    13 reviews

    2.0

    13 reviews

    Dined on February 11, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3
    Maybe it was an off night but this was not a goodnight for Prime house. We had a 715 reservation and waited an hour to be seated. We ordered the porterhouse for two and it was a terrible cut of meat loaded with fat and blubbery. I can not sit there and pay$150 for something like that and the waiter agreed with me. They took it off the bill and replaced it with a filet and it was much better. The wine pours are very weak. They gave me a $25 certificate but I was not allowed to apply it because I had another two gift certificates that I got for Christmas. I also think the two hosts did an excellent job of taming the hungry crowd of customers and handling all the backed up reservations. They actually deserve kudos! I might give this place another shot. When you charge Broadway prices you must put on a Broadway show!

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  10. tmusto

    New York City

    29 reviews

    3.0

    29 reviews

    Dined on February 9, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    I had my companies Christmas party in the private room downstairs. It was just okay. I figured I would give it another shot. Place is too dark, period. Way too dark. Drinks were okay. My wife’s appetizer was good, my lobster bisque was barely luke warm. Entrees were also just luke warm. Both mine and my wife’s were under seasoned and neither of us ever add salt to dishes. Price was not commensurate with the quality. There are some great restaurants in Garden City, this ain’t one of them. Btw, not one pasta dish in the menu. Strange….

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  11. Risa

    Caribbean

    28 reviews

    vip
    5.0

    28 reviews

    Dined on February 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    What a gem. I will return. Delicious sushi, grilled octopus and vegetables on the side.

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  12. OpenTable Diner

    Orlando

    7 reviews

    2.0

    7 reviews

    Dined on February 4, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    The manager on duty this evening was so incredibly rude to my father. As he walked us to the table he says out loud for all to hear “take off your hat” my father is hard of hearing so he ask him to repeat himself and he said it even louder. I’ve dined here before and never have seen or heard of a dress code and if there is you address that at the host stand not in the middle of the dining room in front of other guests. My father is a Hispanic disabled American Veteran and that was the branded hat he was wearing. He always removes his hat jacket when seated in a restaurant and he told this to the manager when we were seated. He didn’t even acknowledge my father at that point and proceeded to hand us the restaurant week menu. It wasn’t until I asked if the regular menu was also available that he handed it to us. As we had dinner we watched other patrons come in all types of dress code including hats and sweatpants and sweat suits. I have enjoyed other meals here and we all enjoyed this one as well as the service from the servers. But the way the manager treated my father was truly disappointing and will probably keep me from ever returning here.

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  13. JohnDoe

    New York City

    11 reviews

    5.0

    11 reviews

    Dined on February 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    One of our favorite spots. The food is always fantastic. Our steaks were cooked perfectly, the vegetables were delicious, and the brownie dessert was phenomenal. Our waiter was extremely nice and checked in on us. It’s always a fantastic experience. Highly recommended.

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  14. PatriciaM

    New York City

    6 reviews

    5.0

    6 reviews

    Dined on February 2, 2024

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    Hostess staff and manager were great weight staff was exceptional. Food was very good except my monkfish wasamoniated. That happens when fish contains bacteria they did replace my dinner immediately but that concerns me with Food handling issues. 

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  15. Patti

    New York City

    8 reviews

    4.0

    8 reviews

    Dined on February 1, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Since it was restaurant week it was a bit much for the staff it appeared they were a little over their head. All in all the food was great as usual. Ambiance is very nice. But when they gave us spoons for dessert when we hadn’t gotten our entrees yet that was a little turn off. They were friendly and apologetic when we told them. We would definitely go back and dine their again maybe not on a special menu night.

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  16. JamesC

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on February 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a good meal at Primehouse. Wait staff is amazing. Frank the bartender never disappoints

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  17. jane

    New York City

    66 reviews

    4.0

    66 reviews

    Dined on January 28, 2024

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 5
    Walter could have been more attentive. Never came over to see how our dinner was. Never asked if we wanted another drink. I guess because we did restaurant week menu we were pushed aside. I love Prime but waiter did not do his job

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  18. MariaE

    New York City

    5 reviews

    4.0

    5 reviews

    Dined on January 28, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    The service and food was great. We enjoyed the dining experience at Prime.

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  19. person

    New York City

    11 reviews

    vip
    2.0

    11 reviews

    Dined on January 28, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4
    1st time at restaurant my wife ordered skirt steak well done as she likes. Came red and asked to fire more. Waiter returned and stated “here is your charred steak” which was correct charred and barely eatable. Obviously chef has their opinion how everybody should Iike their steak and shuns on everything else. Yes they took off bill and gave free desert (woopie) ruined what should have been a pleasant night. My steak (ny strip) slight overcooked and average at best. Wedge salad very cheesy. First and last time there with all the good steak houses on LIthis is not one.

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  20. Rvcdad1

    New York City

    40 reviews

    5.0

    40 reviews

    Dined on January 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went for dinner for our wedding anniversary. Mauricio was our waiter, and he was very attentive and friendly. We started with cocktails that both looked and tasted great. My wife had the oysters Rockefeller appetizer and I started with a Caesar salad. Both were well prepared. For dinner my wife had the lobster with risotto and I tried the grilled lamb chops. We both thoroughly enjoyed our entrees. The only issue is that we were too full to try a dessert. Overall a very nice experience.

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  21. DMEH

    New York City

    13 reviews

    5.0

    13 reviews

    Dined on January 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Best creamed spinach. Porterhouse for 2 was great.

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  22. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on January 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    GREAT Steakhouse. I would go back here anytime. Service was excellent

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  23. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on January 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Food is fabulous. Great cocktails. Service wonderful. Have been several times and every time has been great.

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  24. LynnR

    New York City

    6 reviews

    5.0

    6 reviews

    Dined on January 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Sushi Lover Combo. Excellent Asian Crab cake appetizer. Excellent Burger and fries. Excellent Definitely plan to come back!

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  25. kathiN

    New York City

    2 reviews

    3.0

    2 reviews

    Dined on January 13, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    My. first visit to Prime House was amazing. It was not a busy night and the food was exceptional. This time it was a very busy night and my food arrived at room temperature. The waiter was very gracious and had my food reheated. The food was still not hot and the texture of the meat and the potatoes became hard. At $62 for the entree this was a disappointment.

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  26. OpenTable Diner

    New York City

    2 reviews

    1.0

    2 reviews

    Dined on January 13, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    From the moment we walked in, we were poorly handled. The hostess was doing the job of 3 people, and had no real expectation of a time frame to be seated. Tables are back to back to back and you’re pretty much eating with the table both, behind and in front of you. The octopus (which we LOVE normally) was BRINED in SALT terrible. Would have been good if it wasn’t most likely. Texture was great. Drinks were terrible, and we had to send them back. Service was spotty and stood at the bar for 9 minutes to get a glass of water and was strait up IGNORED by the bartenders who obviously saw me standing there for almost 10 minutes. The Porterhouse came out RARE when we asked for medium we had to send it back to get cooked. The servers were VERY NICE just way too busy and that’s not their fault. Over all I wouldn’t go back, the vibe feels more like a “HURRY UP AND eat and let’s get the next party seated”

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  27. JakeJ

    New York City

    1 review

    vip
    5.0

    1 review

    Dined on January 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Jose our server was professional and attentive without being overbearing. Great spot for a delicious meal

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  28. samf

    New York City

    4 reviews

    vip
    4.0

    4 reviews

    Dined on January 10, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Food was very good as was the service Ambiance was mediocre and noise level was acceptable as the restaurant want super crowded

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  29. Alice913

    New York City

    34 reviews

    vip
    5.0

    34 reviews

    Dined on January 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    As always, a wonderful dinner from beginning to end. Every staff member is professional and very friendly . We love PrimeHouse!

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  30. Happydoc

    Philadelphia

    29 reviews

    5.0

    29 reviews

    Dined on January 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Love it here Never had a bad experience Food is excellent. Staff is personable and knowledgeable

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  31. LuvFood

    New York City

    1 review

    4.0

    1 review

    Dined on January 1, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    The ambiance, and food, was nice. Overall the experience was good, except that I felt the waiter was rushing did not take the time to answer a few questions or give advice on good dinner selections. He kept saying take your time and then he would leave and repeat the same interaction each time he came by the table until i had to tell him we are ready. Overall everyone else was very professional.

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  32. MichaelL

    New York City

    89 reviews

    vip
    5.0

    89 reviews

    Dined on January 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Appetizers Salads Dinner Drinks Dessert were enjoyed by all 4 of us. NYE early dinner and place was at capacity. Wait staff was very good. Never felt rushed. Only complaint would be to add a side to the $ 60 + entrees.

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  33. OpenTable Diner

    New York City

    17 reviews

    vip
    5.0

    17 reviews

    Dined on December 31, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful dining experience , great way to end the year !

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  34. KennyK

    New York City

    1 review

    5.0

    1 review

    Dined on December 31, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food is awesome. Frank is a fantastic bartender , always attentive to your needs, great conversation. Everybody there is excellent.

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  35. KrystalS

    New York City

    1 review

    5.0

    1 review

    Dined on December 30, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was wonderful, I’m never disappointed. Can’t quite to come back.

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  36. OpenTable Diner

    New York City

    12 reviews

    3.0

    12 reviews

    Dined on December 29, 2023

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5
    Have dined here many times. We love the food and atmosphere. However, for this price level the service needs to be better.

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  37. AlexisJ

    New York City

    1 review

    5.0

    1 review

    Dined on December 28, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I had the bone in ribeye it was made to perfection.

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  38. LouieR

    New York City

    1 review

    4.0

    1 review

    Dined on December 23, 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    Food was excellent, pricey like all steakhouses, bit noisy, service a little slow, but overall ambiance was good.

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  39. RonaldJ

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on December 22, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Prime House is a great restaurant, they have sushi and the best steaks in town

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  40. OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Very good Service excellent and nice We will be back

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Prime House offers takeout which you can order by calling the restaurant at (516) 416-4264.

Prime House is rated 4.5 stars by 899 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 19 times today

Order delivery or takeout

Google Map for Prime House

910 Franklin Avenue, Garden City, NY 11530

Additional information

  • Cross street
    Between 9th & 10th street
  • Neighborhood
    Garden City
  • Hours of operation
    Lunch Mon–Fri 12:00 pm–3:00 pm Dinner Mon–Thu, Sun 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm
  • Price
    $50 and over
  • Cuisines
    Steakhouse, Sushi, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Art Gustafson, John Brill
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (516) 416-4264
  • Private party facilities
    Private reserve dining room sits up to 65 people. We can accommodate any type of event from family parties to business meetings. We are a/v capable. We are wheelchair/handicap accessible.
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