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  5. Garden City
Prime House, Garden City, NY

Prime House

4.5
4.5
712 Reviews
$50 and over
Steakhouse
Exciting new restaurant in the heart of Garden City with an emphasis on prime aged steaks, top quality seafood, raw bar, creative sushi & friendly, professional service.

Make a reservation

2 people

7:00 PM


Booked 22 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Steakhouse, Sushi, Seafood

  • Hours of operation

    Fri, Sat 5:00 pm–10:00 pm Brunch Sun 12:00 pm–3:00 pm Dinner Wed, Thu, Sun 5:00 pm–9:00 pm

  • Phone number

    (516) 416-4264

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Art Gustafson, John Brill

  • Private party facilities

    Private reserve dining room sits up to 65 people. We can accommodate any type of event from family parties to business meetings. We are a/v capable. We are wheelchair/handicap accessible.

  • Neighborhood

    Garden City

  • Cross street

    Between 9th & 10th street

  • Parking details

    Public Lot

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Popular dishes

What 712 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.6Food
  • 4.6Service
  • 4.6Ambience
  • 4.2Value

NoiseModerate

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  1. RV

    RudyVecchio218533

    New York Area

    4 reviews

    3.0

    4 reviews

    Dined 3 days ago

    overall3food4service1ambience4
    Food was good to very good, service was crippling.. the servers take care of regulars before you. And don’t come around often enough. The busboys were better.. There’s a small little waiter with black hair wasn’t the friendliest .
  2. W

    Whitebug

    New York Area

    6 reviews

    vip
    3.0

    6 reviews

    Dined 4 days ago

    overall3food5service3ambience4
    Every time we have been there we had a great experience. With the food, service, and ambience. So we figure why not celebrate my big birthday at Prime with my family. Food was great, disappointed with service: they asked who was celebrating their birthday, acknowledged at the front desk, when we sat down but nothing was done to make it special. Not champagne or even a candle on the dessert. Just a simple gesture was not even provided was disappointing especially with the amount of money we spent that night.
  3. S

    Susan

    New York Area

    1 review

    2.0

    1 review

    Dined 7 days ago

    overall2food2service1ambience4
    Went Saturday at 7:30 with reservations and the place was full. Got drinks and we looked over the menu. Our waiter was Vick. We noticed other people who sat down has gotten bread and we asked Vick where the bread was. He said "I can't do evertything" and told another server to get us bread. We eventually ordered off the menu but noticed later on he told other tables of the specials be offered but neglected to tell us. He was either new or overwhelmed but definitly needed better training. When six men sat at the table next to us he also told them he was too busy to do everything when they needed his attention. The octopus appitizer was over grilled. The Porterhouse for 2 was a terrible cut of meat with grizzle running throughout the strip side. It was so bad I coldnt chew it and wound up spitting it out on my napkin. I took most of the meat home for my dog. The creamed spinish was good and the french fries were some of the best I've ever had. I will continue to frequent Chadwicks but won't be going back here.
  4. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined on November 17, 2022

    overall5food5service5ambience5
    Excellent food and service
  5. a

    alicek

    New York Area

    23 reviews

    5.0

    23 reviews

    Dined on November 13, 2022

    overall5food5service5ambience5
    Service was fantastic! And the food was absolutely amazing!
  6. SC

    SteveC

    New York Area

    12 reviews

    5.0

    12 reviews

    Dined on November 11, 2022

    overall5food5service5ambience5
    My wife, our guest and me were in unanimous agreement: the Prime House in Garden City never disappoints!!
  7. JN

    JustynN

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience5
    Great food, fast service and great environment overall. We went for our 5th anniversary and loved it. The only minus was the stella off the tap, it was not as fresh as could be out of a bottle
  8. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 10, 2022

    overall5food5service5ambience5
    We tried out PRIMEHOUSE during restaurant week. It did not disappoint!!! The food was delicious. Serving sizes weren’t small. I tasted everyone else’s meals as well…and they were all mouthwatering. My son said it was the best filet mignon he ever had. The calamari oreganata was surprisingly tender and so tasty. I would def go back.
  9. DD

    DrDan

    New York Area

    90 reviews

    vip
    3.0

    90 reviews

    Dined on November 9, 2022

    overall3food4service2ambience4
    Our first time at Prime House. The service was not good. Most helpers of servers did not understand English but answered YES to everything. Of course, this created confusion. The food was tasty but had to send back the steak which I ordered medium, and it came rare. Long waits between courses. We were 4 people, 3 of us got their appetizers, the 4th, only 15 minutes later. They need training.
  10. AB

    AllenB

    New York Area

    1 review

    4.0

    1 review

    Dined on November 9, 2022

    overall4food4service4ambience4
    Food was served too quickly between courses. Otherwise the food and service was good
  11. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on November 5, 2022

    overall4food5service4ambience5
    Great ambiance and food service however seemed rushed.
  12. NW

    NoraW

    New York Area

    16 reviews

    vip
    5.0

    16 reviews

    Dined on November 3, 2022

    overall5food5service5ambience5
    The steak and octopus was wonderful! The staff was very attentive.
  13. LK

    LisaK

    New York Area

    36 reviews

    vip
    4.0

    36 reviews

    Dined on October 29, 2022

    overall4food4service5ambience4
    The service was terrific. I felt that although delicious, the food was extremely salty. I would totally go back again.
  14. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on October 27, 2022

    overall4food4service5ambience4
    Food was absolutely fantastic and our waiter Jose was very friendly and attentive. I would go back and try other menus.
  15. OT

    OpenTable Diner

    Caribbean

    7 reviews

    vip
    5.0

    7 reviews

    Dined on October 24, 2022

    overall5food5service5ambience5
    From start to finish I cannot say enough good things about this restaurant. We were seated promptly and the decor was not over the top but comforting and chic. Our waiter Mauricio attended to us immediately and was able to offer some wine selections with knowledge and experience. The lobster taco appetizer was outrageous, and perfect portion. Outstanding flavor and presentation. Dinner quickly followed hot delicious and cooked to perfection. We will definitely be back. A+ all around!
  16. DH

    DebbieH

    1 review

    5.0

    1 review

    Dined on October 22, 2022

    overall5food5service5ambience5
    Food was delicious, very nice place to celebrate a special occasion.
  17. RS

    RSSS

    New York Area

    13 reviews

    3.0

    13 reviews

    Dined on October 20, 2022

    overall3food5service2ambience4
    Nice ambiance. Delicious food. Service was poor and it was very empty on a Thursday night. Not sure Id go back
  18. OT

    OpenTable Diner

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on October 19, 2022

    overall5food5service5ambience5
    We visited PrimeHouse for my husband’s birthday with our two kids. We requested a booth as it’s easier for us to manage with the kids and the staff was very accommodating. We went on the earlier side of dinner and we’re surprised to learn that they ran out of the “special,” some sort of steak but given the fact that the restaurant just opened I found it odd. Still, the waiter provided several alternatives. I had the crispy rice sushi as an appetizer, which is more of an entree, and it was amazing! Best sushi I’ve had on Long Island to date, which from an NYC girl, is a compliment. I ordered the branzino for dinner but was so full from the appetizer I could barely take a few bites. My husband had some sort of steak, which he loved and the kids had Mac and cheese and chicken tenders. I asked for a side of broccoli for them as well. Overall, great experience.
  19. BU

    BULLzEYE

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on September 30, 2022

    overall5food5service5ambience5
    Tomahawk Steak is the best steak anywhere !! Hands down, the best !!
  20. P

    Professoressa

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on September 30, 2022

    overall5food5service5ambience5
    Food is excellent. We have tried sushi and other selections—all wonderful! Love the selections of specials. Pricey but worth it!!
  21. A

    Amanda

    New York Area

    6 reviews

    vip
    5.0

    6 reviews

    Dined on September 30, 2022

    overall5food5service5ambience5
    Prime House is always amazing! The sushi boat is always a fun appetizer and the Strip Steak is always delicious. Always a fun night out with friends at Prime House!
  22. MF

    MaryF

    New York Area

    22 reviews

    vip
    5.0

    22 reviews

    Dined on September 29, 2022

    overall5food4service5ambience5
    It’s always a experience when going to Prime House. Hostesses are welcoming and always have the perfect table waiting for you. Food is great, sushi is excellent, any fish entree you pick is fantastic. Steak is always cooked to perfection. The chef really brings out flavors in all his creations. Every dish is carefully prepared, presented and served. Waiters are knowledgeable with the menu and with any specials that the chef has prepared for that evening. And let’s not forget the magnificent Bartender Frank, who’s dirty martini never disappoints. Grey goose , extra dirty ,very shaken and blue cheese olives AMAZING!!!!
  23. JF

    JimF

    San Francisco

    13 reviews

    vip
    3.0

    13 reviews

    Dined on September 16, 2022

    overall3food3service3ambience3
    The 26 oz. bone in ribeye was surprisingly tough and disappointing in a restaurant that promotes itself as specializing in prime beef. The crab cake appetizer was OK but compares unfavorably with what I have enjoyed in other restaurants. The outdoor seating was OK and nice on what was a fabulous weather environment, but there is no escaping the fact that it looks out unto a busy parking lot. Worst of all, the wait staff and manager seemed eager to move us along, perhaps to close up. I left happy to give them back their table. There are far too many delightful alternative restaurants in the immediate area where I could have eaten better and at less expense, so I do not plan to return.
  24. S

    Star

    New York Area

    6 reviews

    vip
    3.0

    6 reviews

    Dined on September 16, 2022

    overall3food2service5ambience5
    I love going to Primehouse! The Sushi was great! Unfortunately, my steak and potatoes were way too salty. Nick, our waiter, apologized and took it off our bill. Although I was disappointed this time with my main dish, I have had many great dinners there and I will be back.
  25. JC

    JamesC

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on September 9, 2022

    overall5food5service5ambience5
    3rd time I've been there and it's always outstanding. Frank the bartender is a gentleman and always a friendly face
  26. IL

    IreneL

    New York Area

    4 reviews

    vip
    3.0

    4 reviews

    Dined on September 9, 2022

    overall3food4service2ambience3
    Service was very amateur- disappointing Bread was spongy and food not quite as good
  27. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined on September 9, 2022

    overall5food5service5ambience4
    Great food!
  28. AO

    AnthonyO

    New York Area

    37 reviews

    vip
    5.0

    37 reviews

    Dined on September 6, 2022

    overall5food4service5ambience5
    Was here for a birthday dinner and had another great meal here! If I’m nitpicking, the octopus appetizer could have been more tender, but was delicious nonetheless. The Oysters Rockerfeller is perfect, and I’m told is even better than the original Oysters Rockerfeller at the restaurant Antoine’s (where the dish was first created). My lamb was perfect, we demolished the tuna nachos…though one guest thought it too sweet, however I can’t say since there was none left for me to try. (That tells you something) Sushi is excellent and the size of the special rolls was substantial…ask the waiter if you are ordering enough food since no one wants to bring home leftover raw fish. Brussels sprouts were surprisingly delicious. Mediterranean Chopped salad delicious. I’m told the burger also was scrumptious. In all, another great meal with excellent service in a beautiful setting. I would certainly return. Anyone who may want to bring their own wine: corkage fee , I was told was $25…they ended up charging $30 for opening and serving my wine with no complaints from me. If you’re picky about wine and vintages, the corkage fee is worth drinking exactly what you want.
  29. P

    Purpledaisy

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on September 4, 2022

    overall5food5service5ambience5
    Everything was delicious and the service was great!! Thank you!
  30. JJ

    JoJo

    New York Area

    5 reviews

    4.0

    5 reviews

    Dined on August 27, 2022

    overall4food4service5ambience4
    We had a lovely meal and service was excellent. The only complaint was that we ordered a bottle of nice red wine that was served much to cold. This really ruined the taste of it, however we did drink it. We meant to tell them when we were leaving but somehow forgot to do it.
  31. SC

    SteveC

    New York Area

    13 reviews

    5.0

    13 reviews

    Dined on August 27, 2022

    overall5food5service5ambience5
    As repeat customers we sincerely appreciate the highest of quality food preparation, attentive service and extensive menu choices offered at the Prime House in Garden City.
  32. TP

    ThePlumber

    New York Area

    3 reviews

    3.0

    3 reviews

    Dined on August 19, 2022

    overall3food3service5ambience4
    This is my second visit in 3 weeks. We started off with the Alaskan King Crab Legs. Although tasty, their overall size was smaller than what I’m used to receiving. My wife had the watermelon salad which she enjoyed. My surf & turf special wasn’t on par with a high end steak house. My filet, ordered M/W came well done. (as it did on my 1st visit.)The lobster wasn’t that tasty, and the claw portion of it seemed undercooked. Creamed spinach was excellent. Add in a couple of cocktails,(kudos to the bartender), for each of us, and the bill was out of this world. For that price, we could’ve had two meals at Morton’s. As for our waiter, he was very attentive and pleasant.
  33. DC

    DanielC

    New York Area

    1 review

    5.0

    1 review

    Dined on August 18, 2022

    overall5food5service5ambience5
    Great food, ambiance, and overall experience! Can’t wait to make it back.
  34. LR

    LouiseR

    New York Area

    1 review

    4.0

    1 review

    Dined on August 17, 2022

    overall4food4service5ambience4
    A/C too high inside, but was accommodated outside dining.
  35. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on August 17, 2022

    overall5food5service4ambience5
    Very attentive staff, warm and friendly!
  36. AQ

    AnthonyQ

    New York Area

    19 reviews

    vip
    5.0

    19 reviews

    Dined on August 13, 2022

    overall5food5service5ambience5
    We had our anniversary dinner here and it was just perfect, the best food all year , service was amazing . Can’t say enough how great
  37. AC

    AngelC

    Las Vegas

    1 review

    5.0

    1 review

    Dined on August 7, 2022

    overall5food5service5ambience5
    The service and food were wonderful. I have a dairy allergy and they were knowledgeable and accommodating. The General Tso’s Brussel Sprouts are a must get!
  38. C

    Cathie

    New York Area

    84 reviews

    vip
    5.0

    84 reviews

    Dined on August 6, 2022

    overall5food5service5ambience5
    Great food and service. Great place. Weekend prime rib absolutely delicious! Always a wonderful time at this local neighborhood gem
  39. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    overall5food5service5ambience4
    Everything was delicious, the service was also great. The room was just a little too dark to see the smaller print on the menu.
  40. e

    eileenb

    Philadelphia

    6 reviews

    vip
    5.0

    6 reviews

    Dined on July 29, 2022

    overall5food5service5ambience5
    We had an amazing meal at Prime House! The food was outstanding from the Clams Casino, Tuna Tartare, Filet and Lobster to the Beignet dessert. Every course was delicious. The service was fantastic. Very accommodating and attentive. Lastly the atmosphere was warm and inviting. We will definitely be back!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Prime House offers takeout which you can order by calling the restaurant at (516) 416-4264.

Prime House is rated 4.5 stars by 712 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 22 times today
Google Map for Prime House

910 Franklin Avenue, Garden City, NY 11530

Additional information

  • Cross street

    Between 9th & 10th street

  • Neighborhood

    Garden City

  • Hours of operation

    Fri, Sat 5:00 pm–10:00 pm Brunch Sun 12:00 pm–3:00 pm Dinner Wed, Thu, Sun 5:00 pm–9:00 pm

  • Cuisines

    Steakhouse, Sushi, Seafood

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Art Gustafson, John Brill

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (516) 416-4264

  • Private party facilities

    Private reserve dining room sits up to 65 people. We can accommodate any type of event from family parties to business meetings. We are a/v capable. We are wheelchair/handicap accessible.

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