Prime Cut Steakhouse - Jamul Casino San Diego
Kimberly and the team did awesome job at Sunday buffet. Recommend to make reservations coz waiting line is long. Sushi master did awesome job and you can order hand roll sushi.
Prime Cut offers a wonderful dining venue. The view is panoramic, the food is delicious and the service is excellent. Our server, Ye, was amazing. Thank you for a memorable dining experience
I was expecting a little more elegance for a pricey steak house. We went on a Sunday and didn't know that they only serve buffet. The food was okay but not worth the price.
1st, this was my first time at the restaurant. I had to wait in line even though I had a Reservation, I was sat at a table & not told what I was suppose to be doing, no one ever came over to check on me, after sitting there 5 min, I stopped a guy (who was the manager), & asked him what was I suppose to be doing, he explained everything to me. All the food I tasted was cold. The Lobster however was cooked perfectly. Not a large variety to choose from though. Overall it was very disappointing & I’ll never eat there again.
I dine every week . Servers are not aggressive enough to come back to you and ask what more do you need . I have to wait and see who is available and have to waive my hand for that person to come and attend to me. Once I am sitter and food is served service ends . Not good for a fine dining place like this. I had a very good server and the best. Unfortunately he left and joined his family in New York. His name was Tom. I even hate to leave a tip but I do it anyway. Very unsatisfied with the table servers.
Horrible customer service !!!!!!!!!!!!Horrible customer service!!!!!!!
The food is fine, but it takes so long to get food. I had a 8:30 pm reservation, and didn't get my main meal until 9:30. I didn't even have a salad or appetizers. It was sad, and the supervisor said it's fine dining, not Applebees. My husband and I only had fish with a side of rice and a baked potato respectively.
Exceptional food with a very professional and helpful staff! We enjoy every visit, and hostess Laura is a role model!
Nice place, food was mostly delicious. Scallops were disappointing, not very flavorful. Steak was excellent, cooked as requested.
Lobster was very bad no flavor at all coffee was cold. Need more variety on Desserts
This restaurant is excellent. Great food and service.
Definitely not worth $50 each. Cramped seating, dirty seating area, food was so so, but not at a value for cost. Service started well, but went downhill fast.
Their services got a lot faster and efficient
Somebody was paying some attentions
Food was good but really bad service. Waitress never came back to ask if we needed any more beverages
We went for the lobster buffet. The dining area was nice. The view of the valley was cool. The service was ok. The food wasn’t great. The lobster was small and had no flavor, the rest of the buffet food was bland, also had no flavor. We were disappointed. We won’t be going back.
My server never showed up to my table had to stop a server to get drinks after 30 minutes into my meal a server came by I ordered water and server disappeared till she brought the bill over all 3 stars I would recommend it to friends food was good
For such an expensive restaurant, waiters are not prompt, again, outrageous prices. Limited entrees selection with odd break down when ordering certain dish. These changes will transform this nice restaurant for success
Service was great! Soup was cold and flavorless. Steak and vegetables were great.
Steak was made great. The service could be better. Server needs to be more attentive. we always have to ask for water
The food is very expensive but just OK.
Don’t go on Sunday if you are looking for fine dining. We got stuck paying $50.00 for a horrible buffet they do on Sundays. Food cold and horribly over cooked. Per our server many people are not happy with the buffet especially when they went there looking for a steakhouse.
The first few times that I went to the steakhouse I had a few problems but that all in all report for there is great
Love the food, ambiance. Service needs improvement. Servers are not that attentive to customers needs. They are constantly called upon if customer needs something . Other than that, restaurant is clean, no noise . Peaceful and quiet.
Great daytime views of the rolling hills of Jamul, but no views after sunset. Service was great, but the food was below average for a prime steakhouse. I would not recommend unless you receive a free meal from your casino play.
Chasity is an amazing waitress.
Everything was fabulous. I loved the atmosphere, enjoyed dinner by myself. The food was outstanding and I for sure would eat there again. The grilled asparagus were grilled to perfection. The bread was hot out of the oven and delicious and the salmon was over the top. The service and the waitress were the best.
Food was great, service was awesome. Had a great time
Service has really been amazing lately!!!!
The buffet was not worth $50. Maybe $25-$30. Yes, there was lobster, very small tails given 2 at a time. Not much variety on vegetables, breads, etc. Desserts were very dry, tasteless cookies, and a tub of ice cream.
Food was delicious
The food was excellent...the pork chops were delicious and the wild salmon Oscar Style was divine. The margaritas were on point and our server, Rikki, was extremely knowledgeable of the menu. Her recommendations were spot on. She even invited us to look into making a request for a Chef’s Table. We are definitely going to be repeat customers. Great place for date night!
Everything was prepared expertly. My wife loved the lobster and my crab legs were very tasty. My only issue was that the crab legs were not split. I did receive a crab cracking tool but no small seafood fork. I ended up using a dinner fork to split open the shell.
Our waitress was very attentive. I will go back again
This place was much better 6 months ago.
I have been disappointed last two dinners.
Service is outback level. I found the steak average, nothing special. I hope they reverse what they are doing. The waitress was not attentive to the table at all, I suspect the restaurant is not focusing on service or quality.
Place ambience is good but food is poor. Roast beef is so cold. Not much selection of food for the price . Maybe will return to eat again because of discounts . Probably will not recommend to friends unless they want to use the discounted benefits as a casino member. They should improve the menus for more selections and at least should be hot or warm upon serving. No problem with servers only the food is poor.
I love the relaxed feel of this place.
However I think it is overpriced.
I would return to try more dishes as long as the casino comp me. I wouldn’t pay out of my pocket.
I do like the service - all the staff are nice and friendly, I usually tip them over 20% since my dinner is comp.
We had outstanding customer service from our waiter,. The food was great
Overpriced for quality, selection and amount of food available; additionally, run out of items 1 1/2 hrs after opening.
Great buffet and friendly staff.
Great outdoor view and service. The food is usually much better, but this particular day was just ok. I’d still go back.