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Prime, A Shula's Steak House - Living Room - Prime, A Shula's Steak House, Chandler, AZ

Prime, A Shula's Steak House

4.4
4.4
2873 Reviews
$50 and over
Steakhouse
From the moment you enter Prime, A Shula’s Steak House, you’ll be welcomed with an elevated take on the traditional steakhouse experience. Perfectly prepared steaks, and bold, craveable interpretations of classic steak house dishes with French culinary undertones.

DRESS CODE GUIDELINES
Not permitted in the dining room:
*Any lounge attire. This includes gym wear, active wear, sweat suits, sleepwear or swimwear.
*Any clothing with explicit language or graphics.
*Any excessively revealing clothing.
*Men: tank tops, sleeveless shirts or undershirts
*Females: crop tops or tube tops.
*Headwear: beanies, skull caps, bandanas or backwards hats.

Make a reservation

2 people

7:00 PM


Booked 37 times today
Private dining

Private dining

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View details

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Steakhouse, Seafood, American

  • Hours of operation

    Brunch Sun 10:00 am–2:00 pm Dinner Tue–Thu 5:00 pm–10:00 pm Fri, Sat 4:00 pm–11:00 pm Sun 4:00 pm–9:00 pm

  • Phone number

    (520) 796-1972

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Owned/operated by

    Native/Indigenous

  • Private party facilities

    To secure a group dining reservation for 7 or more, contact our team for personal assistance. For all private events, we require a signed agreement, credit card guarantee, one form of payment and 72hrs prior to arrival to confirm.

  • Private party contact

    Restaurant Reservations: (520) 796-1972

  • Neighborhood

    Chandler

  • Cross street

    I-10 & Wild Horse Pass Blvd

  • Parking details

    Valet

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Full Bar, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

What 2,873 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.3Food
  • 4.5Service
  • 4.5Ambience
  • 4Value

NoiseModerate

Loved For

  • East Valley

    Great for fine wines

  • East Valley

    Romantic

  • East Valley

    Great for scenic views

Sort by

  1. BethK

    Las Vegas

    3 reviews

    5.0

    3 reviews

    Dined 1 day ago

    overall5food4service5ambience5
    Great place to celebrate our anniversary. We come here often!
  2. MattM

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5
    Always an amazing time at Prime. Setting, food and service is exceptional.
  3. ScottS

    1 review

    1.0

    1 review

    Dined 5 days ago

    overall1food1service1ambience3
    I was excited about taking my wife to an elegant dinner for our anniversary. What a let down. The food was tasteless and the service was poor.
  4. Janice

    Phoenix

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience2
    The food is good. The restaurant is in a new location at the hotel. They tried to make it more modern but unfortunately it has a more cafeteria style seating than quality fancy restaurant seating in the area we sat in. I did not care for the new seats or tables. The decor in the old Shula’s was much nicer and made you feel like you were eating somewhere special. This new decor kind of ruined the experience for us. We dined at Shula’s when it was in the casino section off and on for the past 12 years. Even though our food was good at the new location, I don’t think we’ll be going back anytime soon. The seating made it feel very unspecial, and the tables and chairs are just like you would see in a cafeteria and are also too close to other people dining. Very disappointing.
  5. OpenTable Diner

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service3ambience5
    Food was fantastic, service was great only thing was the wait for your food was a little lengthly. Over all, I’ll be coming again !
  6. DanielleW

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food1service5ambience5
    Food wasn’t good Shrimp cocktail was old very fishy didn’t eat it.
  7. LoriB

    Phoenix

    7 reviews

    4.0

    7 reviews

    Dined on May 24, 2023

    overall4food4service5ambience5
    The service is fabulous at Shula's. The food and drink were well prepared and tasted great. We had a crab cake appetizer (YUM!) and oysters, caesar salad, baked potatoe, filet mignon, cheesescake and baked Alaska (YUM!). There was a very minor issue with a steak not being cooked as ordered, but replacement was provided quickly. Highly recommend for a special occasion or a splurge night out.
  8. OpenTable Diner

    Phoenix

    2 reviews

    1.0

    2 reviews

    Dined on May 21, 2023

    overall1food1service4ambience5
    Everything was great until the food came out. We ordered the tomahawk steak, medium, and it came out way over cooked. I also ordered the lobster and it was the blandest lobster tail I’ve ever had. It was 4 of us and nobody thought the food was great. We will stick tot Steak 44. Great place, except the food. Oh wait, the bread basket was good.
  9. AZvisitor

    Phoenix

    4 reviews

    4.0

    4 reviews

    Dined on May 21, 2023

    overall4food3service4ambience5
    Treated dny sis and mom for brunch. Pricey but tasty. Had. Crab Benedict, chicken and waffles, and had the chorizo omelette. Very good flavors. They forgot the crab to my sister's egg Benedict and brought her a cold bowl of crab w chunks of cold butter so she didn't really get to enjoy the crab Benedict as intended. They took it off the bill which we were grateful for. They also forgot to bring the breakfast potatoes to us and brought them after we reminded them it came w the meal. Very professional, apologetic, and accommodating staff. The bacon is out of this world. Delicious. Local too:) I should have taken pics. The ambiance was beautiful, light and not too stuffy. It's a little cold in there so a light sweater is recommended if sitting inside.
  10. GregP

    Dallas

    5 reviews

    5.0

    5 reviews

    Dined on May 21, 2023

    overall5food5service5ambience5
    We celebrated our anniversary there last night . The food and service were outstanding. The staff were very accommodating and they were able to get us a outside table on the glass, the views were terrific. We will definitely be coming back, what a great place to celebrate a special occasion, thank you for making our special day extra special.
  11. Randy23

    Phoenix

    2 reviews

    vip
    5.0

    2 reviews

    Dined on May 21, 2023

    overall5food5service5ambience5
    Friendly service with a sophisticated flare. Beautiful views. Delicious food. A+
  12. Elizabeth

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on May 19, 2023

    overall5food5service5ambience5
    I love to take my friends here - not only is the food is great. I love the ambiance, the energy and music. The staff are always warm and welcoming; checking how things are. Linda as always is the best server, ensuring that we have everything we need - I like that she is just not around to serve us but also to chat with us if she’s not too busy. She is the best!
  13. ScottS

    Philadelphia

    18 reviews

    vip
    4.0

    18 reviews

    Dined on May 19, 2023

    overall4food3service3ambience5
    Tomahawk steak & filet were excellent. (2) baked potatoes served not even warm. I don’t go to a restaurant for the item to be taken off my bill, my preference is it’s done right the first time. Right?!?
  14. smilemary

    Seattle

    7 reviews

    5.0

    7 reviews

    Dined on May 19, 2023

    overall5food5service5ambience5
    We are repeat customers. We always request outdoor dining. The rain was threatening however the Restaurant Manager went above and beyond to get us a table outside, yet under cover just in case it rained. They also adjusted staffing so that our preferred server Esmerelda could serve us. Absolutely wonderful experience and service above and beyond. Highly recommend.
  15. ErlindaP

    1 review

    5.0

    1 review

    Dined on May 19, 2023

    overall5food4service5ambience4
    The service was outstanding, our tomahawk steak was a little dry for being medium cooked. Overall the food tasted very good.
  16. OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on May 17, 2023

    overall3food2service5ambience5
    Great service. Our waiter was excellent. The steak was kind of cheap. Not very well executed. And a real disappointment. Drinks were very good. Same with the sides.
  17. TravisF

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on May 15, 2023

    overall5food5service5ambience5
    The food was great, but our server made the night!
  18. DanC

    1 review

    2.0

    1 review

    Dined on May 15, 2023

    overall2food3service2ambience4
    Over priced for small portions. A lone crab cake an inch in diameter for $25. Ridiculous. Steaks were not cooked to desired level. Would not recommend.
  19. PamJ

    Phoenix

    10 reviews

    vip
    3.0

    10 reviews

    Dined on May 15, 2023

    overall3food3service3ambience3
    If you want a $50-80 steak this is your spot. Service was very slow. Husband ordered two different Manhattans and felt very poor, tasted watered down. Steak when finally arrived was cooked well with a Caesars salad that looked a day old and salty fires. Not good value.
  20. CherylS

    1 review

    3.0

    1 review

    Dined on May 15, 2023

    overall3food3service3ambience3
    Our experience wasn't so nice, our issue was the flies that were everywhere on our drinks and food. It was difficult to enjoy our $300+ meal while "swating" during the entire meal. Very disappointed although the service was good. I'm not a Karen complainer just was very odd.
  21. RolandW

    San Francisco

    4 reviews

    3.0

    4 reviews

    Dined on May 14, 2023

    overall3food3service4ambience4
    I thought it was overpriced, a couple of the other high-end casino restaurants I think are better all around. I did very much like the bread and butter that you pay six dollars for, and the cheese plate. However, I did not care for the $95 bone in ribeye.
  22. SandraM

    Phoenix

    4 reviews

    5.0

    4 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5
    Mother's Day brunch was fabulous and the service was beyond prefect. Food was good. The bar service was excellent. What a beautiful view on the 11th floor. You could see Chandler and the surrounding area.
  23. OpenTable Diner

    Phoenix

    29 reviews

    vip
    5.0

    29 reviews

    Dined on May 14, 2023

    overall5food3service5ambience5
    The service was great as always. Brian is a super server. The food was bland this time. It was our first time there for brunch and it was nowhere near as good as the dinner offerings. We'll be back for dinner.
  24. Steve

    Chicago

    22 reviews

    3.0

    22 reviews

    Dined on May 14, 2023

    overall3food2service4ambience4
    The food was overpriced, the baked potato was not warm then they offered us to wait 12 minutes for a new batch. Our server did provide two extra deserts.
  25. KathyM

    Tucson

    4 reviews

    5.0

    4 reviews

    Dined on May 13, 2023

    overall5food5service5ambience5
    All the staff was amazing and very friendly. Our server was very helpful helping us decide what did dishes to order.
  26. BernardP

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on May 13, 2023

    overall5food5service5ambience5
    Best restaurant I've been to Arizona. Absolutely phenomenal food, service and ambience!
  27. NikCridz

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food5service5ambience5
    We love our family dinners at Prime! Julio is a fantastic server and always takes great care of us. Can’t say enough wonderful things about Prime!
  28. JamesS

    1 review

    5.0

    1 review

    Dined on May 12, 2023

    overall5food5service5ambience3
    Our waitress/ server was absolutely amazing! Our dinner was somewhat ruined because they sat a couple behind us and one of two people had horrible cologne on which was extremely bothersome to our enjoyment of our meal !
  29. PhilipG

    Phoenix

    3 reviews

    4.0

    3 reviews

    Dined on May 11, 2023

    overall4food5service5ambience5
    We have been here several times for a specific occasion. This was our 20th anniversary. We always enjoy the ambiance. The staff are truly outstanding. You can tell that these are servers far beyond what you find in most establishments. The food is routinely excellent regardless of what is ordered. We visit because it provides an opportunity to use our credits received from the casino. Honestly this would not be feasible under normal circumstances. Our dinner which included two entrees, one salad, and a single cocktail, came to $245.00. Since this is a vacation property it is reasonable that people might be willing to pay amounts like this. For locals looking for a very nice venue for a special occasion there are other local options that are more reasonably priced.
  30. StevenL

    Phoenix

    9 reviews

    vip
    3.0

    9 reviews

    Dined on May 10, 2023

    overall3food3service2ambience4
    Poor service and only middling food quality. The filet was the best part.
  31. richardk

    Phoenix

    7 reviews

    5.0

    7 reviews

    Dined on May 10, 2023

    overall5food5service5ambience5
    Great evening,the food was great and the service was outstanding. We never felt rushed and we will definitely go there in the future.
  32. EricC

    Detroit

    5 reviews

    vip
    5.0

    5 reviews

    Dined on May 8, 2023

    overall5food5service5ambience5
    Our food was great. The service and attention from the entire staff was excellent and our host Alejandro was the best. Thank you!
  33. NicoleM

    Minneapolis

    7 reviews

    vip
    4.0

    7 reviews

    Dined on May 8, 2023

    overall4food5service4ambience5
    Outstanding food, very good but definitely overpriced. Beautiful and gorgeous setting
  34. OpenTable Diner

    San Francisco

    13 reviews

    vip
    4.0

    13 reviews

    Dined on May 7, 2023

    overall4food5service4ambience5
    Delicious Mac and cheese was so good Filet cooked perfectly Bread basket was awesome View is so gorgeous
  35. OpenTable Diner

    Phoenix

    10 reviews

    vip
    2.0

    10 reviews

    Dined on May 7, 2023

    overall2food2service2ambience2
    This restaurant is more about where to be seen rather than where to dine. Food is overpriced for the low level of execution.
  36. BrianM

    1 review

    4.0

    1 review

    Dined on May 7, 2023

    overall4food5service4ambience5
    I took a video because the bathroom was absolutely filthy, and at $100 per person price point thats a little unacceptable. My whiskey was also taken with about 20% left despite protest.
  37. OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on May 7, 2023

    overall5food4service5ambience5
    It was a very nice experience and our waiter Manny was very pleasant
  38. RhondaW

    Phoenix

    14 reviews

    vip
    5.0

    14 reviews

    Dined on May 6, 2023

    overall5food5service5ambience5
    We had two fantastic meals at Prime, one on Thurs and one on Fri. The service was impeccable on both nights, and on Thurs, when we questioned whether there were any gluten free desert options, the gal actually went downstairs to the cafe to get us some sorbet - unbelievable! One caveat though, if you are going to advertise the lobster pasta as having a gluten free option, please have the GF pasta or take it off the menu as having this option. We ended up having the sea bass and scallops as our main and they were delicious. On Fri, Prime did not disappoint once again, either with food or service. Everyone was very helpful including Todd, the sommelier, thanks for that special taste of sangiovese. Kudos to the entire Prime team!
  39. DavidV

    Phoenix

    1 review

    5.0

    1 review

    Dined on May 4, 2023

    overall5food5service5ambience5
    From the glass of Champaign before you get on the elevator to the wonderful view off the balcony and than awesome drinks before outstanding food with impeccable service the entire night was a true delight for me and my better half's birthday celebration I will definitely be going back.
  40. MaureenS

    Minneapolis

    5 reviews

    4.0

    5 reviews

    Dined on May 1, 2023

    overall4food3service5ambience4
    Excellent wait staff. Food was cooked properly but a little cold when it came out

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Prime, A Shula's Steak House is rated 4.4 stars by 2873 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 37 times today
Google Map for Prime, A Shula's Steak House

5040 Wild Horse Pass Boulevard, Chandler, AZ 85226

Additional information

  • Cross street

    I-10 & Wild Horse Pass Blvd

  • Neighborhood

    Chandler

  • Hours of operation

    Brunch Sun 10:00 am–2:00 pm Dinner Tue–Thu 5:00 pm–10:00 pm Fri, Sat 4:00 pm–11:00 pm Sun 4:00 pm–9:00 pm

  • Cuisines

    Steakhouse, Seafood, American

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Valet

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Owned/operated by

    Native/Indigenous

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Full Bar, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (520) 796-1972

  • Private party facilities

    To secure a group dining reservation for 7 or more, contact our team for personal assistance. For all private events, we require a signed agreement, credit card guarantee, one form of payment and 72hrs prior to arrival to confirm.

  • Private party contact

    Restaurant Reservations: (520) 796-1972

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  • Cookies and Interest-Based Ads
  • Do Not Sell or Share My Personal Information
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