Prime 787 - Hyatt Regency Grand Reserve
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Our server Murphy was wonderful. Every staff member was kind and great to interact with!
We select the high price meat and ask for medium cook temperature, meat come out dry well done ! we ask for olive oil to eat it...
Our waiter Mervin was absolutely a wonderful host. He took care of us efficiently, he knows the menu very well and was able to offer very good selections. The food was fantastic. Overall we had an amazing experience. 10/10
Carlos González offered amazing service. Professional, cordial, providing excellent recommendations for dinner and drinks.
Would recommend the restaurant anytime!
Great food great people great drinks and perfect sitting
The service was great, our waiter Melvin was amazing.
Great waiter, great drinks, and food was excellent with the exception of the two overcooked steaks. Overall though, was a nice dinner.
Waiters service was excellent. Coconut rice was pretty hard. Overall prices too high for quality of food.
Phenomenal food! A little bit pricey but for a steakhouse it was a great deal! The service was impeccable and the food was amazing. Order their mushrooms - they blew me away!
The meal was sooo delicious the first night we decided to go back and enjoy our anniversary dinner here a few nights later. Our server on night 1 was Mervin and he was amazing. Had such a way about his service he made us feel like family. We had the cowboy and it was cooked to perfection. Every single bite got better! The second dinner date was served by Osbel who was also amazing. They even treated us to a special desert to help celebrate our anniversary. By far the best two dinners ever.
I had eaten the salmon on Monday oh my it melted in my mouth. The carrots were different and delicious. On Wednesday I went back don't think it was the same cook wasn't as good as Monday but it was good.. servers were awesome.. I loved it... we loved it
Melvin Garcia was our waiter. He is awesome
The food amazing
The experience was great! Our server was very sweet and attentive. The food was good, but very expensive. Much more expensive than hibachi in the continental US.
Great service. Waiter was very attentive and n gave us tips about attractions to see during our stay. Food was amazing!
Food was awesome will definitely tell people about this.
Excelente el servicio y la comida exquisita.
Was looking for a nice dinner before we left puerto rico. It definitely didn't disappoint. Everything was amazing. Service was definitely amazing. Would definitely make it a must stop every time I come back
We went to dinner here as our last night in Puerto Rico. The steak was delicious, the Mac and cheese was phenomenal and so was the salmon, very tender, moist and the chocolate cake dessert was amazing
Service was phenomenal. The manger, Carlos, was so very accommodating with special orders for our table. Steak was a 10!!! Will eat here again!!!!!!!
Was our best meal at the hotel. Food & service were both exceptional. steak was prepared perfectly & the oysters and octopus appetizer were delicious! Best way to end our stay in PR!
The food at Prime was delicious. There was a lot to choose from & we enjoyed everything we selected. We were a party of five that included three children who also loved the food. Our server was great. He was professional, helpful & was a pleasure to have as our server.
Delicious food. Worth the money. Our waiter Luis was amazing.
I loved this restaurant. The food was AMAZING!!!! We did not have to wait long for the food to arrive and the presentation was everything. The pricing was expensive but to be expected at a steak house. The waiter was very nice and accommodating to our party. I would recommend sitting inside at night because the mosquitoes are bad around the water. I ate at this restaurant on the last day of my vacation and it exceeding my expectations.
The atmosphere is very nice. Our server was very accommodating. The food was good, a little over priced just like the entire resort.
Cowboy steak 28oz outstanding. I would go again a d ask for Luis the server.
Daughter’s 18th birthday.
Good service, exquisite porterhouse chop and bread pudding dessert.
Very expensive food that was not worth the cost. Server did not check back until we were done with meal.
Food was EXCELLENT
Our server was awesome! We celebrated our anniversary and he really made it special!
The food was really good as was the overall ambiance. However, they were out of several of the items that I wanted to try, hence the 4/5 rating. Overall it was a pleasant culinary experience and I do recommend this place.
The food and service were very good. There were items on the menu that they did not have, so that was disappointing. Other than that, it was a great experiences
The place is beautiful inside, but the food and service is just… ok. I wouldn’t go there again but I guess it’s nice for the experience. Was not worth the price but I understand everything is higher when staying on a resort
Food was delicious, service was excellent and staff super attentive. Good atmosphere and super neat. But it is overpriced. Overall great
Ordered the 24oz Porterhouse steak ($106) and had to return it twice as it was very well done the 1st time and way beer cooked the 2nd time. Our server was great and spoke to the manager and I was not
Service was good and the food was delicious. It took them a few tries to get my medium steak right…but when they did, it was phenomenal!
Only odd thing was the busser was too eager to pick up our plates. Took our bread before we were ready and almost took my dinner plate when I was taking a break. I guess she was just being a good and thorough server?! She was not on island time😂.
The menu was limited and the prices were exorbitant, but the food that we had was delicious.
We sat outside and there was a digitally enhanced frog/cricket noise that couldn’t be silenced.
The quality of the food is poor. The chef has tried to create dishes that are more complex than they can handle. They set a service charge automatically and even though the service is good the execution and quality of ingredients is not up to par. The concept and idea of the dishes is great but for the price the restaurant has to improve.
Excellent food. Mediocre service and very loud. Value? Resort pricing......
Prime 787 - Hyatt Regency Grand Reserve offers takeout which you can order by calling the restaurant at (787) 657-1234 ext. 5023.
Prime 787 - Hyatt Regency Grand Reserve is rated 4.4 stars by 159 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.