Prime 787 - Hyatt Regency Grand Reserve

4.4
159 Reviews
$31 to $50
Steak
A contemporary take on the traditional American Steakhouse. Delicious cuts of beef, elevated seafood, and fine wine are on the menu at our upscale steakhouse. The dress code: resort elegant.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 159 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.6
service
4.7
ambience
3.9
value
Noise · Moderate
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AC
vipAlexandreaC
Orlando
5 reviews
Dined a day ago
Overall5food5service5ambience5

Our server Murphy was wonderful. Every staff member was kind and great to interact with!

m
mauricios
1 review
Dined a day ago
Overall4food4service5ambience5

We select the high price meat and ask for medium cook temperature, meat come out dry well done ! we ask for olive oil to eat it...

OT
OpenTable Diner
Fort Lauderdale
1 review
Dined 5 days ago
Overall5food5service5ambience5

Our waiter Mervin was absolutely a wonderful host. He took care of us efficiently, he knows the menu very well and was able to offer very good selections. The food was fantastic. Overall we had an amazing experience. 10/10

OT
OpenTable Diner
1 review
Dined on September 9, 2021
Overall5food4service5ambience4

Carlos González offered amazing service. Professional, cordial, providing excellent recommendations for dinner and drinks.

Would recommend the restaurant anytime!

RL
RichL
1 review
Dined on September 8, 2021
Overall5food5service5ambience5

Great food great people great drinks and perfect sitting

OT
OpenTable Diner
Caribbean
1 review
Dined on September 5, 2021
Overall3food2service5ambience4

The service was great, our waiter Melvin was amazing.

RR
RebeccaR
New York Area
4 reviews
Dined on September 5, 2021
Overall4food3service5ambience4

Great waiter, great drinks, and food was excellent with the exception of the two overcooked steaks. Overall though, was a nice dinner.

EC
EvelissC
Caribbean
1 review
Dined on September 4, 2021
Overall3food3service5ambience4

Waiters service was excellent. Coconut rice was pretty hard. Overall prices too high for quality of food.

JG
JennaG
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

Phenomenal food! A little bit pricey but for a steakhouse it was a great deal! The service was impeccable and the food was amazing. Order their mushrooms - they blew me away!

OT
OpenTable Diner
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

The meal was sooo delicious the first night we decided to go back and enjoy our anniversary dinner here a few nights later. Our server on night 1 was Mervin and he was amazing. Had such a way about his service he made us feel like family. We had the cowboy and it was cooked to perfection. Every single bite got better! The second dinner date was served by Osbel who was also amazing. They even treated us to a special desert to help celebrate our anniversary. By far the best two dinners ever.

GW
GingerW
1 review
Dined on August 25, 2021
Overall5food4service5ambience5

I had eaten the salmon on Monday oh my it melted in my mouth. The carrots were different and delicious. On Wednesday I went back don't think it was the same cook wasn't as good as Monday but it was good.. servers were awesome.. I loved it... we loved it

NG
NancyG
Caribbean
2 reviews
Dined on August 25, 2021
Overall5food5service5ambience5

Melvin Garcia was our waiter. He is awesome
The food amazing
Love it

OT
OpenTable Diner
New York Area
1 review
Dined on August 20, 2021
Overall5food4service4ambience5

The experience was great! Our server was very sweet and attentive. The food was good, but very expensive. Much more expensive than hibachi in the continental US.

CJ
ChristinaJ
1 review
Dined on August 19, 2021
Overall5food5service5ambience5

Great service. Waiter was very attentive and n gave us tips about attractions to see during our stay. Food was amazing!

DM
DeniseM
1 review
Dined on August 18, 2021
Overall5food5service5ambience5

Food was awesome will definitely tell people about this.

OT
OpenTable Diner
1 review
Dined on August 18, 2021
Overall5food5service5ambience5

Excelente el servicio y la comida exquisita.

Report
OT
OpenTable Diner
San Diego
4 reviews
Dined on August 18, 2021
Overall5food5service5ambience5

Was looking for a nice dinner before we left puerto rico. It definitely didn't disappoint. Everything was amazing. Service was definitely amazing. Would definitely make it a must stop every time I come back

OT
OpenTable Diner
1 review
Dined on August 15, 2021
Overall5food5service5ambience5

We went to dinner here as our last night in Puerto Rico. The steak was delicious, the Mac and cheese was phenomenal and so was the salmon, very tender, moist and the chocolate cake dessert was amazing

M
vipMine
Columbus
5 reviews
Dined on August 14, 2021
Overall5food5service5ambience5

Service was phenomenal. The manger, Carlos, was so very accommodating with special orders for our table. Steak was a 10!!! Will eat here again!!!!!!!

OT
OpenTable Diner
Naples
1 review
Dined on August 13, 2021
Overall5food5service5ambience5

Was our best meal at the hotel. Food & service were both exceptional. steak was prepared perfectly & the oysters and octopus appetizer were delicious! Best way to end our stay in PR!

k
kathyf
New York Area
1 review
Dined on August 11, 2021
Overall5food5service5ambience5

The food at Prime was delicious. There was a lot to choose from & we enjoyed everything we selected. We were a party of five that included three children who also loved the food. Our server was great. He was professional, helpful & was a pleasure to have as our server.

GH
GretelH
Austin
2 reviews
Dined on August 11, 2021
Overall5food5service5ambience5

Delicious food. Worth the money. Our waiter Luis was amazing.

D
Dirty30
Washington DC
1 review
Dined on August 8, 2021
Overall5food5service5ambience5

I loved this restaurant. The food was AMAZING!!!! We did not have to wait long for the food to arrive and the presentation was everything. The pricing was expensive but to be expected at a steak house. The waiter was very nice and accommodating to our party. I would recommend sitting inside at night because the mosquitoes are bad around the water. I ate at this restaurant on the last day of my vacation and it exceeding my expectations.

TT
TabTB
Dallas
1 review
Dined on August 6, 2021
Overall5food5service5ambience5

The atmosphere is very nice. Our server was very accommodating. The food was good, a little over priced just like the entire resort.

W
Weshakad2019
Chicago
1 review
Dined on August 4, 2021
Overall5food5service5ambience5

Cowboy steak 28oz outstanding. I would go again a d ask for Luis the server.

OT
OpenTable Diner
1 review
Dined on August 4, 2021
Overall5food5service5ambience5

Daughter’s 18th birthday.

IC
IvetteC
Las Vegas
18 reviews
Dined on August 1, 2021
Overall5food5service5ambience5

Good service, exquisite porterhouse chop and bread pudding dessert.

JT
JennaT
1 review
Dined on August 1, 2021
Overall2food1service1ambience4

Very expensive food that was not worth the cost. Server did not check back until we were done with meal.

OT
OpenTable Diner
Caribbean
1 review
Dined on July 31, 2021
Overall3food5service2ambience4

Food was EXCELLENT

Service………….. 😫

E
Enfynit
Detroit
1 review
Dined on July 31, 2021
Overall4food3service5ambience5

Our server was awesome! We celebrated our anniversary and he really made it special!

EE
EliE
1 review
Dined on July 29, 2021
Overall4food4service4ambience5

The food was really good as was the overall ambiance. However, they were out of several of the items that I wanted to try, hence the 4/5 rating. Overall it was a pleasant culinary experience and I do recommend this place.

S
Steph
New York Area
1 review
Dined on July 29, 2021
Overall4food5service5ambience5

The food and service were very good. There were items on the menu that they did not have, so that was disappointing. Other than that, it was a great experiences

TH
TessaH
Charlotte
1 review
Dined on July 23, 2021
Overall3food4service3ambience4

The place is beautiful inside, but the food and service is just… ok. I wouldn’t go there again but I guess it’s nice for the experience. Was not worth the price but I understand everything is higher when staying on a resort

OT
OpenTable Diner
Caribbean
1 review
Dined on July 22, 2021
Overall4food5service5ambience5

Food was delicious, service was excellent and staff super attentive. Good atmosphere and super neat. But it is overpriced. Overall great

BM
BillyM
Orange County
1 review
Dined on July 22, 2021
Overall3food1service4ambience4

Ordered the 24oz Porterhouse steak ($106) and had to return it twice as it was very well done the 1st time and way beer cooked the 2nd time. Our server was great and spoke to the manager and I was not

OT
OpenTable Diner
Baltimore
1 review
Dined on July 22, 2021
Overall4food5service4ambience4

Service was good and the food was delicious. It took them a few tries to get my medium steak right…but when they did, it was phenomenal!

A
vipAlly
Shreveport
11 reviews
Dined on July 21, 2021
Overall5food5service4ambience5

Only odd thing was the busser was too eager to pick up our plates. Took our bread before we were ready and almost took my dinner plate when I was taking a break. I guess she was just being a good and thorough server?! She was not on island time😂.

LB
LisaB
1 review
Dined on July 20, 2021
Overall3food3service4ambience3

The menu was limited and the prices were exorbitant, but the food that we had was delicious.
We sat outside and there was a digitally enhanced frog/cricket noise that couldn’t be silenced.

j
vipjlovestravel
Tampa
2 reviews
Dined on July 15, 2021
Overall1food1service3ambience5

The quality of the food is poor. The chef has tried to create dishes that are more complex than they can handle. They set a service charge automatically and even though the service is good the execution and quality of ingredients is not up to par. The concept and idea of the dishes is great but for the price the restaurant has to improve.

NB
NikkiB
Los Angeles
1 review
Dined on July 14, 2021
Overall4food5service3ambience3

Excellent food. Mediocre service and very loud. Value? Resort pricing......

FAQs

Prime 787 - Hyatt Regency Grand Reserve offers takeout which you can order by calling the restaurant at (787) 657-1234 ext. 5023.

Prime 787 - Hyatt Regency Grand Reserve is rated 4.4 stars by 159 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.