Prime 54

Bewertungen für Prime 54 von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. J

   Jodi

   San Francisco1 Bewertung

   2.0

   Vor 2 Tagen besucht

   1. Gesamt 2
   2. Essen 2
   3. Service 4
   4. Ambiente 3

   The food was incredibly overpriced for what you receive. I did not like the steak or the fries. The salad was delicious. But very overpriced.
   

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2. D

   Deb VIP

   Indiana15 Bewertungen

   2.0

   Vor 2 Tagen besucht

   1. Gesamt 2
   2. Essen 5
   3. Service 2
   4. Ambiente 2

   What happened to quality service at Prime 54? we waited 20 minutes for our reservation, because a manager "gave" our table to a friend of theirs we were seated downstairs and waited another 15 minutes for anyone to come to the table the food was excellent, but the inattentive staff and general indifference will keep us from ever returning we have stayed at FB for 20+ years and won't return
   

   Prime 54Vor 2 Tagen geantwortet

   Dear Deb, Thank you for taking the time to share your experience. We're truly sorry to hear about the delays and lack of attentiveness you encountered during your visit to Prime 54. What you described does not reflect the level of service we aim to provide, especially to valued guests like yourself who have been loyal to Fontainebleau for so many years. We understand your disappointment and respect your decision, though we sincerely hope for the opportunity to regain your trust in the future. Best regards. Natalie Guest experience team
   

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3. R

   Rebecca VIP

   Raum New York1 Bewertung

   1.0

   Besucht am 28. April 2025

   1. Gesamt 1
   2. Essen 5
   3. Service 1
   4. Ambiente 1

   I had to ask for service for our table after a 30 min wait while both tables on either side of us. Our wait was so egregious that a bus boy tried to get us service. The 20% included gratuity was criminal and unwarranted.
   

   Prime 54Vor 7 Tagen geantwortet

   Dear Rebecca Thank you for your feedback. We regret that your experience at Prime 54 was marked by delayed service and frustration. This is not the level of hospitality we aim to provide, and your concerns—especially regarding the gratuity—are being taken seriously and reviewed with our team. We appreciate your comments and hope to provide a much better experience should you choose to visit us again. Warm regards, Orlando Guest Experience Team Fontainebleau Miami Beach
   

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4. A

   Ashley VIP

   Chicago23 Bewertungen

   5.0

   Besucht am 28. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Staff was friendly, ambiance was really nice (even though they were getting rid of a large crowd after a private event), and my waiter Carlos was superb! The food was really good, highly recommend the grilled shrimp!
   

   Prime 54Vor 7 Tagen geantwortet

   Dear Ashley Thank you for your kind feedback. We are delighted to hear that your experience at Prime 54 met your expectations. It’s wonderful to know that the atmosphere remained enjoyable despite the transition following a private event, and that our team—particularly your server, Carlos—provided attentive and exceptional service throughout your visit. We’re also pleased to hear that you enjoyed the cuisine, and we truly appreciate your recommendation of the grilled shrimp. We look forward to the pleasure of welcoming you back for another outstanding dining experience. Warm regards, Orlando Guest Experience Team Fontainebleau Miami Beach
   

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5. K

   Karen VIP

   Des Moines24 Bewertungen

   5.0

   Besucht am 24. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Beautiful setting with attentive and friendly service and excellent food. We really enjoyed it!
   

   Prime 54Beantwortet am 24. April 2025

   Dear Karen Thank you so much for your kind words and perfect rating! We're delighted to hear you enjoyed the beautiful setting, attentive service, and exceptional food at Prime54. It means a lot to our team to know you had such a great experience. We look forward to welcoming you back again soon for another memorable evening! Warm regards, Orlando Guest Experience Team Fontainebleau Miami Beach
   

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6. C

   Christie

   Houston2 Bewertungen

   5.0

   Besucht am 21. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Jonas was our waiter and was the absolute BEST SERVER!! He was so attentive and made sure our dining experience was the best ever! 10/10 recommend and ask to sit in his section!!
   

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7. L

   Lisa

   Raum New York1 Bewertung

   5.0

   Besucht am 17. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Our server was outstanding. Can’t say enough about him.
   

   Prime 54Beantwortet am 18. April 2025

   Dear Lisa Thank you for your feedback! We’re so glad to hear that you had a great experience at Prime 54 and that your server made such a positive impact. We apologize for the seating arrangement, and we’ll take note of that for future visits. However, we’re thrilled that your server’s outstanding service made your meal enjoyable. We hope to welcome you back soon for another great experience, and we’ll make sure to offer you a more ideal seating option next time! Warm regards, Orlando Guest Experience Team Fontainebleau Miami Beach
   

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8. K

   Karen

   Raum New York3 Bewertungen

   5.0

   Besucht am 12. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   We really enjoyed the atmosphere. Our waitresss, Jeanine, offered impeccable service. Our meals were also delicious and beautifully prepared and presented to us.
   

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9. p

   peter VIP

   Raum New York95 Bewertungen

   5.0

   Besucht am 10. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Our server, Carlos, helped make our meal a wonderful dining experience. The oysters were served ice cold and delicious. We shared the Chateaubriand and sides was perfect. It was just the right amount of food. We finished the meal with the largest, richest chocolate cake I ever encountered. It was a great meal and Carlos was a delight.
   

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10. F

    Fay

    Baltimore1 Bewertung

    5.0

    Besucht am 10. April 2025

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5

    Food quality, taste and presentation was amazing! Janine provided us with an awesome experience and top notch service. We will return! Thanks! Mike & Fay
    

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    Prime 54Beantwortet am 11. April 2025

    Dear Fay, Thank you for your kind words! We're delighted you enjoyed the food and service from Janine. Your support means so much to us, and we can’t wait to welcome you back soon! Best regards, Carl Fontainebleau guest experience team
    

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