PRICELESS | Rooftop
Don't forget to reserve Lyaness for a drink before or after the Rooftop! Simply call our Concierge for assistance at 212-257-5615.
Mastercard is required to make this PRICELESS reservation.
Cancellations should be made up to 48 hours prior to your reservation date, or a $25 per person cancellation fee will be charged to your Mastercard.
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The restaurant had closed down their pop up but made no attempt to update their Open Table profile, email or call. I tried calling the day before to alter my reservation and they went straight to voicemail every time.
I made my way to Tribeca on Friday evening to be told at the door.
Very poor from Open Table & Mastercard for such an oversight.
The "Priceless Experience" itself was changed without any notice. We were called & informed only that a brief rainstorm was likely to require us to relocate the rooftop meal to an inside location. Once I arrived I for my paid reservation was shown undesirable seating in a very basic indoor pop-up space despite the fact that there was ample seating available in the center of the room. We were being treated as if we had walked in without a rez.
The rooftop finally reopened, but we had to actively & assertively dig up that information. Once we relocated to the rooftop, the setting was gorgeous and the service was excellent. But, the featured chef that we'd come to check out was no longer involved. The promised menu was removed.
In fairness, the regular menu was quite good and we spend about the same or less. But we should have been informed about the change in chef & menu since they knew about it days in advance.
Also, no one was ever available at either of the listed phone numbers. The location was difficult to find on foot and there was no one to reach. They also never returned any messages. Very, very poor communication from beginning to end.
Bottom line: The space on the roof is gorgeous. The food and service there are excellent. It is fairly priced. The staff on the roof bent over backwards to make up for the unpleasantness that preceded our seating.
I'd highly recommend the venue itself. But getting into those seats was an unfortunate mess that was easily avoided through better customer service. A good experience? Yes. Priceless? Not at all.
I made reservation for chef JJ Johnson event only to find out it was canceled. Would have been nice to let me know ahead of time instead of informing me after I sit @ the table. So unprofessional. SMDH 🤷🏾♂️
Empty rooftop on a Friday summer night in NYC! How?? No ambiance or light or music in the evening, that’s how. Just buy some cheap string lights and play some music...come on!
The portions were way too small — though very fresh and tasty. The price was off the wall for the food. Service was excellent.
Excellent meal with an unbelievable view! A stunning, peaceful oasis in the busy City.