Preto West End

4.1
214 Reviews
£25 and under
Steakhouse
Our West End Preto branch is situated in the heart of Theatre Land with an abundance of shows to choose from. It is an ideal dining place for before and after attending your show. This branch has a total capacity of 180 guests over two floors. We also have a lovely private dining area available for up to 55 people, perfect for parties or larger groups.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 214 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.0
service
3.9
ambience
4.1
value
Noise · Moderate
86% of people would recommend it to a friend
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DM
DamyM
London
1 review
Dined on November 4, 2020
Overall3food3service2ambience2

Service was really really slow and unless we called/shouted at the waiters we would not be paid attention to.

The guy at the door was quite abrupt and almost unbothered about everything

AN
AlexandraN
1 review
Dined on November 4, 2020
Overall5food5service4ambience4

it waz overall great
food was amazing and the service was great overall. i know it was the evening before lockdown so everyone must have been working really hard

AC
AnaC
London
1 review
Dined on November 4, 2020
Overall3food5service4ambience3

Food very good and tasty. The waitress was very friendly and kind.
The only problem we had was the ‘timing’. The food took a long time to arrive, including the desserts. We got 1:30h total to stay and after that, when we were finishing our desserts (which took ages to arrive), the manager came with the bill and told us we had to leave.
One thing that I cannot cope is eating in a rush, and that was exactly what happened.

LS
LucasS
1 review
Dined on November 4, 2020
Overall3food2service1ambience3

Overall it was a ok experience, I have attend this location prior on way busier times and the service was way more efficient. This time me and my guest felt that we were doing a favour being at this location and to get attention from anyone was a very difficult mission.
The waitress looked angry, up on my arrival my guest requested a different wine glass, which she replayed in Portuguese without knowing I speak the language “oh my god another one”, which I replay in portugues sorry and she felt very surprised and did not returned to our table.
A honest feedback, the venue looks awesome and very welcoming, however, the service has fall downhill I would suggest further training to the venue to be the point to go to for all the Brazilian community in central London.

OT
OpenTable Diner
London
1 review
Dined on November 3, 2020
Overall1food1service2ambience1

AWFUL AWFUL AWFUL AWFUL

PD
PamelaD
London
1 review
Dined on November 3, 2020
Overall4food5service5ambience4

Was really nice I enjoy the food and the ambient love it 😊

KW
KamilW
1 review
Dined on November 2, 2020
Overall5food5service5ambience5

Great place, great experience. Can't wait until next visit. Many thanks

t
themadeater
1 review
Dined on November 1, 2020
Overall3food4service3ambience2

Overall, ok. Food was good, experience was ok.
Tables and floor were very greasy and sticky.
We had to wait at least 10-15min for a waiter to come great us in a not so busy hour.

HS
HecSb
1 review
Dined on November 1, 2020
Overall1food1service1ambience1

It took so long for us to get some service in the table that we left.

JB
vipJulianaB
New York Area
1 review
Dined on November 1, 2020
Overall2food3service1ambience2

Service was very bad, food took ages to be prepared and replaced.

V
Vanc
London
1 review
Dined on October 31, 2020
Overall3food3service2ambience3

I liked Preto however the service was quite slow , but I must say all the waiting staff was really nice

We asked several times for water but arrived only at half meal and also asked for more starters and this too took very long time to arrive

They served the chicken hearts only once and only one of us could have it as then were finished

J
John
1 review
Dined on October 30, 2020
Overall3food3service2ambience2

It was not what I had expected, but I believe it will be experienced differently by a younger generation. So don't see it negative but it was personally not a place I return to.
But I would recommend it to younger people

KR
KurtR
London
1 review
Dined on October 30, 2020
Overall4food4service5ambience4

Staff were amazing and looked after us so well, would recommend to any family

C
Canary
Cambridge
2 reviews
Dined on October 30, 2020
Overall5food5service5ambience4

Always great service and lovely fresh food, more than enough choice for people with good appetites!!!

AW
AndreaW
1 review
Dined on October 29, 2020
Overall5food5service5ambience5

The venue in Soho was great. Food was delicious and service was really good. Staff is friendly and the restaurant was not very busy. Nice ambiance though. I highly recommend this place.

JS
JulieS
London
1 review
Dined on October 25, 2020
Overall5food5service5ambience5

First visit to Preto, loved the experience & even better with a 241 voucher. Would definitely recommend.

CC
CristinaC
London
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

Fantastic food and service.
We will be coming back.
Only minus was the lack of my favourite dessert: quindin

OT
OpenTable Diner
London
1 review
Dined on October 21, 2020
Overall4food4service3ambience5

Good food and service great. However, one server favoured a table who spoke Portuguese and so whenever the chicken hearts came out, they kept going to a greedy table. It was my friend’s first time and I mentioned chicken heart and sadly none came.

NS
NoeliaS
London
1 review
Dined on October 16, 2020
Overall4food5service4ambience4

The food is delicious, the service was good and toilets clean. Great value

NL
NLondon
London
2 reviews
Dined on October 11, 2020
Overall2food3service1ambience3

Horrible service, waiters don't seem to care about customers at all. Will not be visiting again.

R
Rosie
London
1 review
Dined on October 10, 2020
Overall1food1service2ambience1

Toilets were extremely dirty and only had female open. Hair and wee all over the toilet seat.
Rice was bland
Chips were oily
Salad was so basic
Meat came straight out if the freezer you can see it from the table which spoils the experience
The worst dining experience I have had in a very long time.
We paid over £60 and ate hardly anything.
Best thing they should do is close down!

OT
OliviaT
1 review
Dined on October 9, 2020
Overall5food5service5ambience5

A amazing place. Amazing service, amazing food. So reasonably priced just all out amazing.

D
Deetee
London
1 review
Dined on October 7, 2020
Overall3food3service2ambience3

Servers of the meat were great and were on the ball. Actual waitresses were terrible. We were left without plates for at least 10m, the servers of the meat in the end got us plates. Sides took ages to come as the waitress kept forgetting to order them. We were also brought over the wrong drink on multiple occasions. The venue was not even that busy, but the waitresses just seemed disengaged and disconnected. Meat was great, the sides not so much.

LR
LydiaR
London
3 reviews
Dined on October 2, 2020
Overall4food4service4ambience3

Good value for money in central London. Meat was super tasty.

MH
MrsHQ
London
1 review
Dined on October 2, 2020
Overall5food5service5ambience5

Definitely will be going again. Very good for foodies only or else it will be a waste of your money.

GG
GiorgiaG
London
1 review
Dined on September 30, 2020
Overall5food5service4ambience4

Good authentic Brazilian food and great special offers - really great value for money!

RL
RoyL
London
1 review
Dined on September 30, 2020
Overall2food1service3ambience2

The meat was overcooked such a shame. I've been to the one in queensway it was much better there.

F
Freddie
London
1 review
Dined on September 29, 2020
Overall4food4service4ambience5

Good location ,ambiance, service and food. Would recommend.

RP
RenataP
London
1 review
Dined on September 29, 2020
Overall5food5service5ambience5

Everything was just perfect. Very friendly italian waitress, able to provide with all the details of what served.
Great choice of meat, kept on coming continuously.

M
Mightymikey1221
London
1 review
Dined on September 28, 2020
Overall4food5service5ambience4

Very impressed with the food staff and quality of service. I will be returning .

ID
IonutD
London
1 review
Dined on September 27, 2020
Overall1food1service1ambience1

Not enough stuff. Waited almost 20 minutes to have the menus and been told that we need to wait another 20 minutes to order.

MS
MartinS
Vancouver
1 review
Dined on September 27, 2020
Overall5food5service5ambience5

Excellent food and value for money. The buffet is now better than before, as you can ask the waiter to bring you what you want from the menu instead of picking the food yourself. The rodizzio (meat) is working as usual with the same quality as always.
I highly recommend this place, it is one of the best in Covent Garden.

J
Jorge
1 review
Dined on September 26, 2020
Overall5food5service5ambience5

We had our group down to 3 people only but we enjoyed a lot our night at Preto. We were served by lovely Raissa which looked after us during our time spent there. We are looking forward for our next visit!

CC
CatarinaC
1 review
Dined on September 26, 2020
Overall2food3service1ambience2

Extremely poor service, we were only served meat frequently, had to wait a very long time for sides/drinks. Only started serving us 30mins after sat down. The staff wasnt friendly, didnt speak to us, even when bringing the drinks/sides. The only good thing was the grilled meat and the man who was grilling the meat, we was the only one who would speak to us. Everyone else would ignore us. Never going back.

T
Timba
London
5 reviews
Dined on September 25, 2020
Overall5food5service5ambience4

Outstanding with the new restrictions in place the staff where excellent.
No buffet no problems they just bring separate dishes.
Wasn’t at all busy but still brought all the usual meat to carve at the table

C
iCapivara
London
1 review
Dined on September 23, 2020
Overall5food5service5ambience5

Freaking lovely place 🥰🥰🥰 Best service and crew

NR
NuriaR
1 review
Dined on September 23, 2020
Overall5food5service5ambience5

Amazing customer service and even better food. We were incredibly pleased!

MJ
MariaJ
1 review
Dined on September 20, 2020
Overall5food4service4ambience4

delicious food to spend an afternoon with the family

OL
OscarL
1 review
Dined on September 20, 2020
Overall3food5service3ambience3

Ads says! 50% discount which is not actually true.
Nr 1. Only 10 pounds per person max
Nr 2. Service charge in normal restaurants and places are calculated from the final amount not the first amount. But they do from the first (largest) amount . In the end all in all you have still 15 pounds to pay per person. High losungs less value.

But all in all food is amazing unlimited meet and salads. Great value!!! You cannot buy a slice of the steak for less then 15 pounds anywhere and here you can eat as much as you want... but still a bit annoyed from this cheap marketing adverts. I think they need to think abiut different objectives in their campaigns like all you can eat for 15 pounds and it will be truly 15 pounds with no sh.. and put 100ds of juicy meats on cover.

OT
OpenTable Diner
1 review
Dined on September 20, 2020
Overall1food3service1ambience3

The service was terrible, poor meat delivery, items were charged that were not ordered.

FAQs

Preto West End does offer delivery in partnership with Uber Eats.

Preto West End is rated 4.1 stars by 214 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.