Preto West End
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
Service was really really slow and unless we called/shouted at the waiters we would not be paid attention to.
The guy at the door was quite abrupt and almost unbothered about everything
it waz overall great
food was amazing and the service was great overall. i know it was the evening before lockdown so everyone must have been working really hard
Food very good and tasty. The waitress was very friendly and kind.
The only problem we had was the ‘timing’. The food took a long time to arrive, including the desserts. We got 1:30h total to stay and after that, when we were finishing our desserts (which took ages to arrive), the manager came with the bill and told us we had to leave.
One thing that I cannot cope is eating in a rush, and that was exactly what happened.
Overall it was a ok experience, I have attend this location prior on way busier times and the service was way more efficient. This time me and my guest felt that we were doing a favour being at this location and to get attention from anyone was a very difficult mission.
The waitress looked angry, up on my arrival my guest requested a different wine glass, which she replayed in Portuguese without knowing I speak the language “oh my god another one”, which I replay in portugues sorry and she felt very surprised and did not returned to our table.
A honest feedback, the venue looks awesome and very welcoming, however, the service has fall downhill I would suggest further training to the venue to be the point to go to for all the Brazilian community in central London.
AWFUL AWFUL AWFUL AWFUL
Was really nice I enjoy the food and the ambient love it 😊
Great place, great experience. Can't wait until next visit. Many thanks
Overall, ok. Food was good, experience was ok.
Tables and floor were very greasy and sticky.
We had to wait at least 10-15min for a waiter to come great us in a not so busy hour.
It took so long for us to get some service in the table that we left.
Service was very bad, food took ages to be prepared and replaced.
I liked Preto however the service was quite slow , but I must say all the waiting staff was really nice
We asked several times for water but arrived only at half meal and also asked for more starters and this too took very long time to arrive
They served the chicken hearts only once and only one of us could have it as then were finished
It was not what I had expected, but I believe it will be experienced differently by a younger generation. So don't see it negative but it was personally not a place I return to.
But I would recommend it to younger people
Staff were amazing and looked after us so well, would recommend to any family
Always great service and lovely fresh food, more than enough choice for people with good appetites!!!
The venue in Soho was great. Food was delicious and service was really good. Staff is friendly and the restaurant was not very busy. Nice ambiance though. I highly recommend this place.
First visit to Preto, loved the experience & even better with a 241 voucher. Would definitely recommend.
Fantastic food and service.
We will be coming back.
Only minus was the lack of my favourite dessert: quindin
Good food and service great. However, one server favoured a table who spoke Portuguese and so whenever the chicken hearts came out, they kept going to a greedy table. It was my friend’s first time and I mentioned chicken heart and sadly none came.
The food is delicious, the service was good and toilets clean. Great value
Horrible service, waiters don't seem to care about customers at all. Will not be visiting again.
Toilets were extremely dirty and only had female open. Hair and wee all over the toilet seat.
Rice was bland
Chips were oily
Salad was so basic
Meat came straight out if the freezer you can see it from the table which spoils the experience
The worst dining experience I have had in a very long time.
We paid over £60 and ate hardly anything.
Best thing they should do is close down!
A amazing place. Amazing service, amazing food. So reasonably priced just all out amazing.
Servers of the meat were great and were on the ball. Actual waitresses were terrible. We were left without plates for at least 10m, the servers of the meat in the end got us plates. Sides took ages to come as the waitress kept forgetting to order them. We were also brought over the wrong drink on multiple occasions. The venue was not even that busy, but the waitresses just seemed disengaged and disconnected. Meat was great, the sides not so much.
Good value for money in central London. Meat was super tasty.
Definitely will be going again. Very good for foodies only or else it will be a waste of your money.
Good authentic Brazilian food and great special offers - really great value for money!
The meat was overcooked such a shame. I've been to the one in queensway it was much better there.
Good location ,ambiance, service and food. Would recommend.
Everything was just perfect. Very friendly italian waitress, able to provide with all the details of what served.
Great choice of meat, kept on coming continuously.
Very impressed with the food staff and quality of service. I will be returning .
Not enough stuff. Waited almost 20 minutes to have the menus and been told that we need to wait another 20 minutes to order.
Excellent food and value for money. The buffet is now better than before, as you can ask the waiter to bring you what you want from the menu instead of picking the food yourself. The rodizzio (meat) is working as usual with the same quality as always.
I highly recommend this place, it is one of the best in Covent Garden.
We had our group down to 3 people only but we enjoyed a lot our night at Preto. We were served by lovely Raissa which looked after us during our time spent there. We are looking forward for our next visit!
Extremely poor service, we were only served meat frequently, had to wait a very long time for sides/drinks. Only started serving us 30mins after sat down. The staff wasnt friendly, didnt speak to us, even when bringing the drinks/sides. The only good thing was the grilled meat and the man who was grilling the meat, we was the only one who would speak to us. Everyone else would ignore us. Never going back.
Outstanding with the new restrictions in place the staff where excellent.
No buffet no problems they just bring separate dishes.
Wasn’t at all busy but still brought all the usual meat to carve at the table
Freaking lovely place 🥰🥰🥰 Best service and crew
Amazing customer service and even better food. We were incredibly pleased!
delicious food to spend an afternoon with the family
Ads says! 50% discount which is not actually true.
Nr 1. Only 10 pounds per person max
Nr 2. Service charge in normal restaurants and places are calculated from the final amount not the first amount. But they do from the first (largest) amount . In the end all in all you have still 15 pounds to pay per person. High losungs less value.
But all in all food is amazing unlimited meet and salads. Great value!!! You cannot buy a slice of the steak for less then 15 pounds anywhere and here you can eat as much as you want... but still a bit annoyed from this cheap marketing adverts. I think they need to think abiut different objectives in their campaigns like all you can eat for 15 pounds and it will be truly 15 pounds with no sh.. and put 100ds of juicy meats on cover.
The service was terrible, poor meat delivery, items were charged that were not ordered.
Preto West End does offer delivery in partnership with Uber Eats.
Preto West End is rated 4.1 stars by 214 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.