Preto Colchester

The website accepted the table book, we traveled 35 miles and the restaurant was closed.

Fantastic service and Food as always!

Great food and excellent service. Can't go wrong with all you can eat for £20.

Food and service are fantastic,me and my family love dining here,never lets u down and u can never eat another thing for the rest of day,awesome 👍

Not bad, nothing special about the restaurant.
The food was nice

Good food good atmosphere would definitely recommend

Love preto but wasn’t the same during covid with the normal Buffett

Was very busy so don’t think service or food was completely up there, however it was good.

Very nice selection of meats and salads and sides. Draught beer good

The number of dishes as part of the (pre-covid19) buffet has been significantly reduced, now only salads, beans, rice, potatoes, bread and some sauces are included, before for the same price it also included some hot food and more salad & sauces options. Also the variety of meat has also reduced compared to our previous visit, again for the same price. Price should be adjusted when buffet and meat options reduce in an all-you-can-eat concept .

Fantastic food as always.service was excellent and value for money

Great service, never loud in the restaurant, the meat is always amazing and the service can’t be beat!

To say we were disappointed is an understatement, the meat was so salty and nowhere near as nice as previous visits, the sides brought to our table were awful cheap and nasty. We took advantage of their 50% off deal but even at that price it wasn't worth it. The offer includes drinks but we were charged full price for ours plus nearly £6 in gratuity it was just shy of £40.

After visiting a few times before and recommended the restaurant to our friends we were looking forward to our evening for my husbands birthday, we were so disappointed and have vowed never to go again, its just not worth the money even with the discount.

The staff were miserable and came across as though they really didn't want to be there.

What was a great restaurant has become an overpriced disappointment.

Very friendly service

I can't fault the meats, they were absolutely lovely. Given the current restrictions, sides were brought to our table for us and they were also very nice.

Now for my constructive feedback.
The bowls that our sides were served in were chipped, for hygiene reasons and aesthetically this isn't nice.
We had booked for a Sunday lunchtime and the restaurant has extended the eat out to help out scheme, which we had to show on arrival. When our bill came, this hadn't been deducted, but I notified the waitress. This could have just been human error, but I also wonder why you're asked to show the code on arrival if they aren't going to make a note of it for your bill?
We took up the offer of the 2 cocktails for £10 which the waitress notified us of on arrival. 10 minutes later our sides and first meats had been brought to the table, but no cocktails, even the family of 6 who had arrived after us had received theirs. I did notify the waitress and had to remind her what our drinks were.

Overall the food was lovely and for that reason I would return.
I do think at times the staff can come across a bit stand offish and almost rude. It may just have been one bad day, but between this, the chipped bowls, error with our bill and delay with our drinks I probably wouldn't return, but given that I really enjoy the food I would. Maybe just something for the restaurant to work on.

Good food and nice staff. Perfect to Sunday lunch.

Very poor service waiting for drinks for over 10min. Food was very overcooked and dry. While side dishes all arrived at the table in very small portions and extremely cold. Very disappointing experience.

Absolutely fantastic service and my assistance dog was also very welcomed.
Sirloin steak and gammon the best I've ever had

Great team of people made us feel welcome food was exceptional will return again!

Great service, food and very clean. Nice adaptations to covid.

The food was excellent. The house team was welcoming and lovely. Even the current restrictions did not stop the experience to be so good. We are already planning the next visit

It was just my partner and I in the whole restaurant, and the staff made us feel like royalty. There were quick, polite, and overall really charming. The meats served were all freshly grilled and roasted, and the server was very attentive regarding what was left in our plates and whether we needed top-ups.
We will definitely go there again, we were very pleased with the quality-price ratio!

It was wonderful to come to Preto. I went there twice in a week just because I love that place so much. The staff are so kind and my friends really had a good time as well. 10/10

Excellent 2 for 1 Wednesday special.
Food very tasty.

Amazing food as always and very attentive service. Feels like a piece of normality eating out again. The staff where following COVID guidance very well and we felt very comfortable.

Staff were really friendly, and welcoming! Can’t say a bad thing about the food, cooked to perfection, and was offered food regularly, wasn’t waiting long between each meat offered. Can’t wait to go back again!

All the meets tasted near on the same, the chicken and some of the steak tasted a lot like the lamb with pepper, Was the lamb at the top of the oven? Once there for an hour the staff that dishes out the meat stopped coming over to us and started to ignore us, I’m assuming it’s not a open buffet, you've got a time limit as we felt we was getting pushed out.

Delicious food and great service . The food was delicious. Staff were friendly!

Fantastic, food was amazing and great service. The buffet was not available however you were served sides and as much as you want. It was better and you had your own mini buffet to choose from.
Service was excellent.

Very disappointed. Service very poor. Sides limited and no possibility of repeat. Meat quality good but not worth the money. Pity.

Great place and fab food. Manager as servers are helpful and very attentive-
Recommend.

Great food, good service, clean atmosphere. Will come back ☺️

We had a reservation and we got a bit late as we dont live in Colchester.
When we got there a great server came and helped us in evertyhing ( this guy if from Tenerife-forgot his name). He was very attentive and very professional. My lit daughter wanted something out of the menun and he worked hard to provide. I had an amazing experience and I will get back for SURE. Defo 5*.

A lovely evening.
Food service was what you would expect, but a tad slow at times. I do sincerely appreciate the hoops that the waiting staff have to go through right now though.
Standard of food was brilliant.
Floor was quite slippery in places due to meat juices being spilled on it.
Was disappointed that we only got the 50% off offer on mains and not deserts. That wasn’t outlined upon booking with my voucher. All in all, would happily go again, but maybe make the adverts more understandable.

Over cooked, dry meat that tasted cheap, horrible not fresh sides, restaurant was dirty staff were pleasant but slow

Nice food. Great service. Far too noisy which suggested too many people plus the tables were NOT socially distanced! Just as many tables as normal! Will visit again but not for a while x

Overall the experience was pretty poor. I've eaten here twice before and each time has gradually become worse. The meat selection is not great and each time I've been the steak becomes more and more sparse, it seems rodizio consists of purely pork and chicken now. In all honesty the buffet bar was never that great in non covid times but the side options delivered to the table nowadays are even less appealing.

Overall I won't be going back there any time soon. Nothing majorly wrong but certainly nothing to praise unfortunately as I love the concept.

We went at 2.30 on a Saturday and the staff members were rushing around and it all felt very rushed. We were at the front of the restaurant and felt like we were forgotten. A lot of the meat did not reach us and it took a long time for them to bring round the meat. We ended up leaving after 2 hours and did not feel full and we felt quite let down by the service. We understood the buffet was not open due to covid but it would have been best to be given the option of what we wanted from the buffet selection rather than random bits as most of that went to waste. The bits we did want we did not get much of and had to ask again and again to receive more. Overall the quality of the service and food was not worth £20 and we will not be returning.

A beautiful way to eat. Pick and choose the different meats you eat. Shame about covid making the buffet style of side dishes unsafe, but they were brought to the table, and staff were happy to bring out more of whatever you ask for.

Food was delicious, all staff where very friendly, especially our main server, great value for money and nice atmosphere