We were celebrating a birthday. It was noted on the reservation. They first tried to seat us at a high top at the bar. We said no. They then put us at a low table next to the noise of the kitchen. Again said no, this was a night for celebrating a birthday. They then put us in the dining room. The table then was fine. Service was good, food was nothing to write home about. We kept noticing the managers were constantly walking through monitoring the progress of the meal. It’s uncomfortable having people watch how fast you’re eating to turn that table over. Finally, and not that we were looking for a freebie, they knew we had a birthday. There was no acknowledgement of it, where a table adjacent was celebrating and a dessert was delivered to them. We won’t be back.

We had a reservation and the restaurant couldn’t find it. We were then seated inside and our food took over an hour. We were the only table outside.

The restaurant was clearly overbooked. There was a wait even with a reservation. The lobby was constantly crowded with people waiting. It was extremely loud. After ordering it took 40 plus minutes for our appetizer to arrive. When asked how long before the entre would be served we were told 20 to 30 minutes. We cancelled our order and paid the check. We will never go back.

Thanksgiving day.
Didn’t get our soup or salad.
The place was VERY busy. Which I like to see.
Otherwise the food was excellent as usual. And the cocktails.

Great service all the way around and food was right on. We were a table of 7 for Thanksgiving.

Birthday celebration. They never disappoint

Expensive, but excellent food., service and ambiance.

First time I went there and it was for our anniversary, my wife and I were excited. To my surprise, the team at Preston knew what to do. They welcomed us with smiles and once I gave them our RSVP they all said happy anniversary! My wife was so happy and excited, then we were offered champagne. It was just an amazing night, then the food came out and just the steak alone was a delicacy. Our server was such an amazing person as well. I'm definitely come by back, I don't care how much the cost was, I'm paying for the service too!

Honestly, this is the best steakhouse in North Scottsdale. Food is always perfect, service is outstanding, and you cannot go wrong here.

We went for my wife’s birthday; we’re on the younger side of the normal clientele (important to know your surroundings). The delmonico, medium rare, and charred is the way to go. Trust me. The chopped salad is killer. And their French onion soup blows Dukes out of the water.

And you have to finish with the butter cake.

Everything is always perfect

What a great birthday dinner! Food was glorious and wait staff was on point! One of my best birthday dinners ever!

We have asked for Bree the last several times we have been there and she is amazing!

Looking for a good spot that has great food, great service, and where you feel safe and clean? Preston's is the place! We rarely dine out nowadays and we felt perfectly at ease going to Preston's. The food is as good as ever, all the staff was professional and friendly, and our waiter J.D. was so helpful and entertaining! Do treat yourself to a great meal!

As always, the food was quite tasty. Our service was the worse that I have had there. It took 45 minutes to get the green bean appetizer delivered to us and that was after asking 2 times where it was. We ordered a bottle of wine...someone just dropped it off at our table and it sat there for a good 10 minutes before we could track someone down to open it and put in a bucket. We rarely saw our waitress...so not sure if he she had too many tables to cover or what... I was about ready to walk out without eating...the first time ever that I felt like that ...and I am a regular customer.

Great place. Food, service and decor outstanding. Would highly reccomend. Must have their signature "butter cake"

went for Happy Hour great food ~great drinks ! great serviove.will definitely be back.

We dine at Preston's Steakhouse frequently. The "Delmonico" Steak is superb, as are the creamy au gratin potatoes, and butter cake for dessert. Service is great and it's a nice, quiet atmosphere. 5 Star Service!!!

We’ve been to Preston’s before and are big fans of them and their sister restaurant. We came for our anniversary and they went above and beyond to make sure our night was special, from flowers on the table to a delicious dessert at the end of the meal. Thanks Jill and Preston’s for a great night!

We had the best dinner! JD was our server and we cannot compliment him enough. Great food and even better service. Don’t miss out!!

Excellent service from Lisa. Meal was prompt and delicious.

We have been patrons of your restaurant previously and had a more enjoyable experience at that time. On this occasion our waiter exhibited an inappropriately sarcastic sense of humor. He made several errors which included receiving loaded mashed potatoes instead of lobster mashed potatoes. We addressed the error with our waiter and a new order was put in but unfortunately we were finished with our meal before ever receiving the correct mashed potatoes at which time we called off the order. He then stated"well you can take it home". Ridiculous given the fact we wanted to enjoy them with our entrees. My husband and I requested another glass of wine each and he only brought me mine. When we addressed this with him he stated "I only heard one refill" instead of apologizing right off the bat.

First time having diner at Preston’s and we were not disappointed. From the salads to dinner, streaks and lobster all fantastic. And of course dessert -butter cake - also a winner. We will be back again.

SAT outside, quick start slow finish. Had to wait 15 minutes for our check. Filet was cooked right but the meat seemed like it was prechewed
Preston salad soso.

Went to celebrate our birthdays.
Paying 39.95 for a piece of meat - I want it perfect & asked for pink center & was way over done. No pink @ all!
The bake potatoes were not even warm. Didn't even melt the cheese.
Along with the onion rings that were not even warm.
The bill would have been well over 100.00, but the manager did agree they messed up & the bill was adjusted.
We were very disappointed!

Food was amazing and service was impeccable

A favorite of our family. Would highly recommend to anyone who wants a comfortable ambiance with great food and service.

Very good table service, but wondered if there were not a few too many tables for the covid rules. Not crowded or tight just seemed a couple too many. Nice people working there I could use more light in reading the menu. Old guy.

We have been to Prestons many times and it is always excellent!

Food was very off par. Ordered sea bass- very dry.
Ribeye was tough, not a good cut of meat
Crab cake was very good, however
Just used to a higher level of taste there. Did not meet what we have come to expect. Servers/staff were terrific as usual.

Second time there from California visiting, was daughter in law birthday never brought cake. Meat was all wonderful, side dishes- cream corn was so salty told our server didn’t say one thing. Mushroom were good. Wine excellent. Server was not ever attentive to our evening. I order chopped salad had onions no where on menu states that.

Restaurant not very busy. Ordered a dirty gin martini, tasted sweet. Asked to have it remade and they sent out the same martini in a new glass. We all ordered the Preston burger. Prime rib that’s on the burger served over cooked and dry. Service was lack luster. We reached out to the management team a couple of months back after a not so stellar experience and never heard back. This would appear to be their new normal.

Food was delicious and service was professionally attentive. Our meal was served piping hot, and the Delmonico steak was perfectly cooked and seasoned. The lobster loaded potato is a must have. Would definitely dine here again.

The food, drinks & service here was great as always.

Great food service and ambiance. Very friendly staff

Preston's is a great place for a nice special dinner with that special someone or with those special friends. Top quality in service and food!

Excellent "date night" evening. Lots of social distancing.

We were the only people on the patio and it was wonderful. The food and the ambience was outstanding!

My go to Steak House in North Scottsdale. Outstanding food, understated elegance and great service. This place is very nice but not pretentious like some of its competitors.

Always enjoy an evening a Preston's for a great meal

Great happy hour. Good menu and drinks were excellent. Thank you to Tyler for the great service and recommendations.