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Prati Italia downstairs main dining room - Prati Italia - St. Johns Town Center, Jacksonville, FL

Prati Italia - St. Johns Town Center

4.3
4.3
2422 Reviews
$30 and under
Italian
LOCALLY-OWNED & INDEPENDENT! The attention to ingredient flavor, sourcing, seasonality, and service hospitality help define Prati Italia as the premier local Italian restaurant in the Town Center and greater Jacksonville community. Led by James Beard Award nominee, Chef Tom Gray, Prati Italia's contemporary Italian menu includes handmade pastas, Roman-style pizzas and seasonally-inspired entrees, handcrafted cocktails and an international wine list. We are your "Local at the Town Center"!

Full craft cocktail bar offered with wines from around the world and local craft beers. Serving Dinner nightly, Lunch Friday - Sunday, and Happy Hour Monday - Friday, we also offer private dining, large outdoor dining spaces, online ordering for to-go and delivery, as well as catering. As a locally-owned and operated business, we are proud of our deep-rooted connection to the community. Jacksonville is home. Thank you for supporting local when you choose to dine with us!

Make a reservation

2 people

7:00 PM


Booked 34 times today
Experiences are available.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, Contemporary Italian, Farm-to-table
  • Hours of operation
    Lunch Fri, Sat 11:00 am–4:30 pm Brunch Sun 11:00 am–4:30 pm Happy Hour Mon–Fri 4:30 pm–6:30 pm Dinner Mon–Thu, Sun 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Phone number
    (904) 998-9744
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Tom Gray
  • Catering
    From our drop-off and full-service hot catering packages to lunch boxes, reception spreads and more, we are your one-stop location for a handcrafted meal for groups of all sizes. 72-hour pre-order required, delivery available. Visit our website for details and menus: https://www.pratiitalia.com/catering-store-v2/prati-italia/menu
  • Private party facilities
    For private bookings or large party reservations of 13 guests and more, please submit your event details via our website: https://www.pratiitalia.com/private-events/ . You will also find our group sales menus and photo gallery. Our Group Sales Director will be in contact with you with availability, and pricing. Thank you.
  • Neighborhood
    Baymeadows
  • Cross street
    Town Center Parkway
  • Parking details
    Parking is available in the parking lot adjacent to the restaurant.
  • Additional
    Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • WineBow Italian Fine Wine Reception

    $80.00 per person

    Prepaid

    Apr 30, 2024 only
    Join us for a reception style wine tasting event, touring the flavors of Italy through wine and food. Guests will enjoy a menu of passed hors d'oeuvres and reception stations with expertly paired wines. Mix and mingle while learning about the different wine regions of Italy. Additional beverages available for purchase on consumption.
    WineBow Italian Fine Wine Reception Photo
  • Mother's Day Brunch at Prati Italia

    May 12, 2024 only
    Make special memories with MOM this Mother's Day at Prati Italia! Enjoy our special Prix-Fixe Family-Style Menu featuring shareable items the whole family will love! SUNDAY, MAY 12th, 10AM - 2PM. PRICING: $45 ADULTS / $14 CHILDREN 5-12 / CHILDREN 4 & UNDER DINE FOR FREE. Prix-fixe pricing does not include beverages, tax or gratuity. Please note that our a la carte menu will not be available during Brunch Service on this day. Parties of 8+ please call the restaurant during business hours to make your reservation, 904.998.9744. To view the menu, please visit our website https://www.pratiitalia.com/event/mothers-day/
    Mother's Day Brunch at Prati Italia Photo

Offers

  • Mother's Day Dinner at Prati Italia

    May 12, 2024 only
    Treat MOM to a memorable Mother's Day dinner featuring her favorites from our a la carte menu and featured specials! Mother's Day Sunday, May 12th 4:30pm - 9:00pm

    Mother's Day Dinner at Prati Italia Photo
  • Weeknight Happy Hour

    Multiple dates available
    Mon - Fri - 4:30 PM - 6:30 PM
    HAPPY HOUR is offered Monday - Friday from 4:30-6:30PM. Join us for specially-priced drinks & bar bites every weeknight! SPECIALS: $8 Happy Hour Cocktails // $7 Wines By The Glass // $5 Florida Brews on Tap // $5 & $10 Bar Bites. Drink specials offered at both bars and all dining areas, Bar Bites menu only offered at bar seating areas.

    Weeknight Happy Hour Photo

What 2,422 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.3Service
  • 4.4Ambience
  • 4Value

NoiseModerate

Loved For

  • Jacksonville

    Great for outdoor dining

  • Jacksonville

    Great for scenic views

2,422 Reviews
  1. OpenTable Diner

    Jacksonville

    1 review

    4.0

    1 review

    Dined 3 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    They were having a rehearsal dinner and they were a bit short staffed which led to delays and such. Also a bit loud with rehearsal upstairs.

    Is this helpful?

  2. CherylMc

    Jacksonville

    15 reviews

    4.0

    15 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food was delicious! The service was great . The women’s restroom needed attention and an employee was notified. We were there at 6:15 so clearly expected the restroom to be clean . Also the first Aperol Spritz was served with an orange slice as should be but the second drink the orange slice was left off .

    Is this helpful?

  3. OpenTable Diner

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    We had the soga which was delicious, however the gnocchi was just okay. Seen reviews for best Italian in jax. That dish did not make it so. From the review of the previous gnocchi recipe and pictures posted, would have preferred that meal. Drinks were great though, service for a early evening dinner from our waitress was slow. 15 mins after meal completion for waitress to come back, asked for our checks and returns with water. 15 mins later she comes back, we ask for check. To take and run card minimum 10 mins after that to come back. That's 40 mins to cash out.

    Is this helpful?

  4. OpenTable Diner

    Jacksonville

    7 reviews

    4.0

    7 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Everything was good. Server was nice but seemed busy. Took long time to check on us and grab orders.

    Is this helpful?

  5. Shannon

    Jacksonville

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our experience was amazing! The food and service was outstanding. Our waitress gave us great service. This was our first visit and won’t be our last. We were celebrating my sister’s 21st birthday and she had a wonderful celebration. We thoroughly enjoyed our visit!

    Is this helpful?

  6. GwenB

    Atlanta Metro

    18 reviews

    vip
    2.0

    18 reviews

    Dined on April 15, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4
    Traveling thru Jacksonville … found restaurant on open table. Disappointed

    Is this helpful?

  7. JoshuaB

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on April 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Always great pizza and drinks. Love the ambiance of the place.

    Is this helpful?

  8. SusanB

    Jacksonville

    17 reviews

    vip
    5.0

    17 reviews

    Dined on April 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Love the lasagna, the Brussels sprouts are excellent, our server was very pleasant and accommodating. Sat outside upstairs, just needs some greenery and it would have been ideal

    Is this helpful?

  9. OpenTable Diner

    Naples

    2 reviews

    5.0

    2 reviews

    Dined on April 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Food was delicious. Loved the ambience of the restaurant. We went early so it wasn’t too crowded yet. Lots of choices. The chicken parm was the best.

    Is this helpful?

  10. SilverPalate

    New York City

    8 reviews

    4.0

    8 reviews

    Dined on April 2, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Great Muscles, Scallops and Garlic Bread. Service was great. Always a good time at Prati.

    Is this helpful?

  11. MerrieW

    Atlanta Metro

    1 review

    3.0

    1 review

    Dined on March 31, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Avoid for Easter. Menu is set and it was mediocre

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  12. DebbieD

    Jacksonville

    1 review

    4.0

    1 review

    Dined on March 31, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 2
    Would have been better but we were seated right in front of the kitchen and with all the noise from the kitchen and wait staff, it was really loud and hard to enjoy our meal unfortunately

    Is this helpful?

  13. MeganH

    Jacksonville

    3 reviews

    vip
    5.0

    3 reviews

    Dined on March 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good family place with delicious food! Service was attentive and price was fair for amount of food.

    Is this helpful?

  14. PattyD

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on March 31, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    We went for Easter brunch and while there was a lot of food, some of it arrived at the table cold. Server was friendly and helpful.

    Is this helpful?

  15. Demi

    Philadelphia

    5 reviews

    2.0

    5 reviews

    Dined on March 31, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3
    Do not opt for 3rd floor outdoor seating, they forget about you

    Is this helpful?

  16. Dani

    Jacksonville

    1 review

    5.0

    1 review

    Dined on March 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Heather was amazing the food was amazing 10/10 would recommend 🩷

    Is this helpful?

  17. Halee

    Orlando

    3 reviews

    2.0

    3 reviews

    Dined on March 20, 2024

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 3
    The food is super bland with no flavor. The squid spaghetti was absolutely terrible and overcooked, along with the salmon, it was burnt on the bottom. The mussels were OK ☹️ the atmosphere is nice. But I probably won’t be back.

    Is this helpful?

  18. OpenTable Diner

    Jacksonville

    1 review

    4.0

    1 review

    Dined on March 16, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    I had a great birthday dinner here! Only issue was my friends steak was cooked incorrectly but they did correct it.

    Is this helpful?

  19. DanV

    Philadelphia

    14 reviews

    vip
    5.0

    14 reviews

    Dined on March 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were looking for a locally owned, casual and flavorful restaurant in Jax’s/baymeadows and stumbled onto Prati Italia! We ate at a table in bar area and enjoyed every bite. The food is outstanding! We had the meatballs and risotto for apps and then the Sugo pasta, ravioli, salmon and risotto dishes for dinner. The sugo was amazing…simple and wonderful. Will def return on next visit!

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  20. KyleM

    Jacksonville

    3 reviews

    3.0

    3 reviews

    Dined on March 16, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 2
    It seems like this was a great place back in the day. It’s very dated inside, charcuterie tray was a mix of random cheese and meats that were forgettable. Pizza is pan style and not Neapolitan. Mussels were disappointing and the gnocchi was average. The server was fantastic and high energy and the wine selection was good. There are far better Italian places in Jacksonville, this place has much room to improve.

    Is this helpful?

  21. Local

    San Francisco

    180 reviews

    vip
    4.0

    180 reviews

    Dined on March 15, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Good food, as always. Nice friendly server. Service was very slow, from beverages to courses, just too slow on the delivery.

    Is this helpful?

  22. OpenTable Diner

    Jacksonville

    1 review

    vip
    5.0

    1 review

    Dined on March 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We love Prati! Always a treat for us to dine there. Our server Zach was awesome and helped make my moms birthday extra special. Food never disappoints. We love it!

    Is this helpful?

  23. Janzelc

    Jacksonville

    6 reviews

    vip
    4.0

    6 reviews

    Dined on March 13, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Great dinner as always at Prati. Love that this is a locally owned establishment so always down to enjoy a great meal with friends here.

    Is this helpful?

  24. Fatima

    Jacksonville

    18 reviews

    vip
    1.0

    18 reviews

    Dined on March 10, 2024

    1. Overall 1
    2. Food 3
    3. Service 3
    4. Ambience 4
    The service was so slow and some of my friends didn’t like their foods. Was not happy at all!

    Is this helpful?

  25. Piggy

    Jacksonville

    16 reviews

    4.0

    16 reviews

    Dined on March 9, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    The food is always delicious and they have a really good tiramisu. Yum!!!

    Is this helpful?

  26. OpenTable Diner

    Jacksonville

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were so pleasantly surprised we will definitely be back as often as we can. The back patio is just wonderful. My friend that has a gluten allergy was so happy on the gluten bread choices and the pasta 

    Is this helpful?

  27. ChristinneP

    Jacksonville

    9 reviews

    vip
    5.0

    9 reviews

    Dined on March 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    Excellent food! Patio was pleasant and great atmosphere ! Will be back! CP

    Is this helpful?

  28. OpenTable Diner

    Jacksonville

    1 review

    2.0

    1 review

    Dined on March 7, 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3
    Nice place. I’ve been twice. I just don’t like the food.

    Is this helpful?

  29. OpenTable Diner

    Jacksonville

    1 review

    4.0

    1 review

    Dined on March 6, 2024

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 3
    The place was nice. The food was really good I had the medium salmon and potatoes and the combination of that dish makes me wanna come back. The server didn’t really inform us on the favorites or built much rapport. Spent $102 on my meal kinda high But over all I’ll Go back for that dish.

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  30. Suzannes

    Jacksonville

    4 reviews

    5.0

    4 reviews

    Dined on March 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We always enjoy dinner at Pratt Italia! The service is always great and our server that evening was so pleasant! I’m sorry I don’t recall his name right now, but he was attentive without being intrusive, just the perfect mix

    Is this helpful?

  31. OpenTable Diner

    Las Vegas

    4 reviews

    5.0

    4 reviews

    Dined on March 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved the fresh pasta. The gnocchi was even better. The service was exceptional.

    Is this helpful?

  32. CarolineT

    Washington DC

    5 reviews

    vip
    4.0

    5 reviews

    Dined on February 28, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    The appetizers, entered and desert were all amazing. We got the meatballs to start, which were super flavourful and then respectively the ravioli and sugo. The sugo was unique and the flavor was great. We even ordered desert of affogato and their flourless chocolate cake- both of which were delicious. My only complaint was that the espresso for the affogato wasn’t hot enough so it kind of just melted into a glob and there was a little too much gelato. But I guess there’s no such thing as too much gelato! The ambience was also great- their outdoor seating is super cute and right on the water. For the amount of food, the price is not too bad either. Definitely would go here again!

    Is this helpful?

  33. JeffL

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on February 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A great upscale Italian experience. Natalie, our server, did a great job.

    Is this helpful?

  34. Grtfood2

    Coastal Georgia

    46 reviews

    vip
    5.0

    46 reviews

    Dined on February 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Great food. Excellent gluten free menu Service was decent.

    Is this helpful?

  35. BillW

    San Francisco

    1 review

    1.0

    1 review

    Dined on February 24, 2024

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 4
    Ate here last year. Great experience and great food. This time, the Misto Frito had 2 little pieces of calamari and 2 little pieces of shrimp. The rest was veggies and fried lemon slices. As if that’s not bad enough, the batter on the food was like dry flour paste with no taste. Not crispy and light at all. The Sugo tasted good but the pasta was way past being al dente. We can’t imagine how the kitchen has crashed so badly? Won’t be going again. What a shame.😞

    Is this helpful?

  36. FLFOOD

    Naples

    991 reviews

    4.0

    991 reviews

    Dined on February 24, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Our food and service was good. The arctic salmon was delicious.

    Is this helpful?

  37. Brooke

    Jacksonville

    1 review

    1.0

    1 review

    Dined on February 24, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    Literally everything was wrong, worst service, my husband’s birthday was ruined. Very disappointed.

    1 person found this helpful

  38. DavidD

    San Francisco

    22 reviews

    5.0

    22 reviews

    Dined on February 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our waitress, Sam, was fantastic! Provided great recommendations!

    Is this helpful?

  39. FoodieJax

    Jacksonville

    168 reviews

    5.0

    168 reviews

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Mussels were absolutely fresh and delicious! Delicious pasta and meatballs and vegie ravioli was a big hit ! Delicious. Great service. Highly recommended!

    Is this helpful?

  40. SamanthaK

    Jacksonville

    1 review

    5.0

    1 review

    Dined on February 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My new favorite restaurant! I highly recommend for anyone who likes Italian cuisine.

    Is this helpful?

FAQs

You can order delivery directly from Prati Italia - St. Johns Town Center using the Order Online button. Prati Italia - St. Johns Town Center also offers takeout which you can order by calling the restaurant at (904) 998-9744.

Prati Italia - St. Johns Town Center is rated 4.3 stars by 2422 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 34 times today
Experiences are available.

Order delivery or takeout

Google Map for Prati Italia - St. Johns Town Center

4972 Big Island Drive, Jacksonville, FL 32246

Dining areas

Additional information

  • Cross street
    Town Center Parkway
  • Neighborhood
    Baymeadows
  • Hours of operation
    Lunch Fri, Sat 11:00 am–4:30 pm Brunch Sun 11:00 am–4:30 pm Happy Hour Mon–Fri 4:30 pm–6:30 pm Dinner Mon–Thu, Sun 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, Contemporary Italian, Farm-to-table
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Parking is available in the parking lot adjacent to the restaurant.
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Tom Gray
  • Additional
    Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (904) 998-9744
  • Catering
    From our drop-off and full-service hot catering packages to lunch boxes, reception spreads and more, we are your one-stop location for a handcrafted meal for groups of all sizes. 72-hour pre-order required, delivery available. Visit our website for details and menus: https://www.pratiitalia.com/catering-store-v2/prati-italia/menu
  • Private party facilities
    For private bookings or large party reservations of 13 guests and more, please submit your event details via our website: https://www.pratiitalia.com/private-events/ . You will also find our group sales menus and photo gallery. Our Group Sales Director will be in contact with you with availability, and pricing. Thank you.
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