Prati Italia

Name: Prati Italia
Address: 4972 Big Island Drive, Jacksonville, FL, United States, 32246
Telephone: (904) 998-9744
Price range: $30 and under
Rating: 4.4

4.4

2249 Reviews

$30 and under

Italian

Top Tags:

LOCALLY-OWNED & INDEPENDENT! The attention to ingredient flavor, sourcing, seasonality, and service hospitality help define Prati Italia as the premier local Italian restaurant in the Town Center and greater Jacksonville community. Led by James Beard Award nominee, Chef Tom Gray, Prati Italia's contemporary Italian menu includes handmade pastas, Roman-style pizzas and seasonally-inspired entrees, handcrafted cocktails and an international wine list. We are your "Local at the Town Center"!

Full craft cocktail bar offered with wines from around the world and Jacksonville’s finest local craft beers. Serving Dinner nightly, Sunday Brunch and Happy Hour Monday - Friday, we also offer private dining, large outdoor dining spaces, online ordering for to-go and delivery, as well as catering. As a locally-owned and operated business, we are proud of our deep-rooted connection to the community. Jacksonville is home. Thank you for supporting local when you choose to dine with us!

Make a reservation

Party Size

2 people

DateTime

Sep 21, 2023

7:00 PM

Booked 15 times today

Order delivery or takeout

Dining areas

Additional information

Dining style
Casual Dining
Cuisines
Italian, Contemporary Italian, Farm-to-table
Hours of operation
Brunch Sun 11:00 am–2:30 pm Lunch Fri, Sat 11:00 am–2:30 pm Dinner Mon–Wed 4:30 pm–9:00 pm Thu 4:30 pm–10:00 pm Fri, Sat 2:30 pm–10:00 pm Sun 2:30 pm–9:00 pm Happy Hour Mon–Fri 4:30 pm–6:30 pm
Phone number
(904) 998-9744
Website
http://www.pratiitalia.com/
Payment options
AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
Dress code
Casual Dress
Executive chef
Tom Gray
Catering
From our drop-off and full-service hot catering packages to lunch boxes, reception spreads and more, we are your one-stop location for a handcrafted meal for groups of all sizes. 72-hour pre-order required, delivery available. Visit our website for details and menus: https://www.pratiitalia.com/catering-store-v2/prati-italia/menu
Private party facilities
For private bookings or large party reservations of 13 guests and more, please submit your event details via our website: https://www.pratiitalia.com/private-events/ . You will also find our group sales menus and photo gallery. Our Group Sales Director will be in contact with you with availability, and pricing. Thank you.

Location
4972 Big Island Drive, Jacksonville, FL 32246
Neighborhood
Baymeadows
Cross street
Town Center Parkway
Parking details
Parking is available in the parking lot adjacent to the restaurant.
Additional
Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Popular dishes

What 2,249 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4

4.4 based on recent ratings

4.5Food
4.4Service
4.5Ambience
4.2Value

Noise • Moderate

Loved For

Jacksonville
Great for outdoor dining
Jacksonville
Great for scenic views

2,249 Reviews

OT
OpenTable Diner
Jacksonville
2 reviews
vip
1.0
2 reviews
Dined 5 days ago
overall1food1service1ambience1
I am not sure what has changed for this restaurant. It used to be one of our favorite places. The last two times we have gone recently service and food have been subpar. This last time however we didn’t even get served. The place was close to empty, we waited at the bar 15 minutes after our reservation. That would have been fine we had a drink and could talk. I asked how much longer and the hostess said I can seat you whenever you want 😳. She sat us at a table where for 30 minutes wait staff walked past us. Stood at the hostess area to talk and ignored us before we decided to try our luck somewhere else. We got up in plain view of 6 staff members and no one engaged us in anyway. We won’t be returning.
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NM
NMIN
Houston
14 reviews
vip
5.0
14 reviews
Dined on September 13, 2023
overall5food4service5ambience5
Loved the experiance, great service!
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MF
MonicaF
1 review
3.0
1 review
Dined on September 9, 2023
overall3food3service3ambience3
New recommended place for brunch but not enough brunch favorites. I had the tsunami custard french toast very different than what I'm used to but not bad.
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s
slangster
New York Area
34 reviews
vip
4.0
34 reviews
Dined on September 3, 2023
overall4food5service5ambience5
Brunch--the steak frites and the benedict were outstanding. Arancini appetizer was excellent. Not a fan of the chicken and waffles because of the bread pudding waffle...looking for something classic or even savory. Cocktails were excellent, as was the service. Normally a bit noisy inside, but holiday weekend meant quiet...
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AK
AngelaK
1 review
5.0
1 review
Dined on September 2, 2023
overall5food5service5ambience4
Every one there were very welcoming! Service and food excellent. Such an awesome menu election. Will be back!
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JT
JessieT
Richmond
3 reviews
4.0
3 reviews
Dined on August 31, 2023
overall4food5service5ambience4
Loved the food and the service. The inside seating is lovely. The only problem we had was the noise level was a little too much as there was a child's birthday party right behind us.
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OT
OpenTable Diner
Jacksonville
7 reviews
5.0
7 reviews
Dined on August 31, 2023
overall5food5service5ambience5
Great place to celebrate a birthday! Food is always amazing, this is my 4th time visiting. Asked for a mocktail and the bartender did an amazing job coming up with one.
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KV
KaajandVik
Jacksonville
37 reviews
vip
5.0
37 reviews
Dined on August 27, 2023
overall5food5service4ambience4
We were a party of 12 and had a great meal. Food was delicious but service was little slow. Appetizers were very good and really filled you up. Sicilian pizzas were excellent starters and calamari was fresh.
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RF
RichardF
Atlanta Metro
2 reviews
5.0
2 reviews
Dined on August 27, 2023
overall5food5service5ambience5
Great food and service also drinks will be back soon.
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K
Kcon17
Jacksonville
85 reviews
vip
4.0
85 reviews
Dined on August 25, 2023
overall4food4service3ambience3
We generally LOVE Prati Italia! However, this time the service was very slow and not good overall. It took a very long time to get our initial drinks and wine. The bottle of wine that was ordered when we first started to eat dinner arrived when we were almost done with dinner. The restaurant was very loud, making conversation difficult. The food was not as good as usual:( My chicken parm was a little dry and the spaghetti and meatballs was average.
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OT
OpenTable Diner
New York Area
3 reviews
vip
5.0
3 reviews
Dined on August 18, 2023
overall5food5service5ambience5
Everything was perfect… except the hostess, who was very rude. I rarely give negative reviews but I found her attitude to be abrasive and brusk.
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RO
ROBERTC
1 review
5.0
1 review
Dined on August 18, 2023
overall5food5service5ambience5
We had a great celebration there. Service (Vanessa) was excellent. Food was delicious.
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L
Ladyzen
Jacksonville
29 reviews
vip
2.0
29 reviews
Dined on August 18, 2023
overall2food3service2ambience2
The food is decent. The restaurant is not very clean. The lights have a layer of dust that can’t be ignored. Our waitress was just ok. The hostess with her kerchief and tattoo that said “whatever” was a bit off putting. A not to the owner, clean up the staff and restaurant if you want 5 stars.
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M
Marie
Jacksonville
8 reviews
5.0
8 reviews
Dined on August 17, 2023
overall5food5service5ambience5
Arrived for happy hour deals and wait staff was very kind, allowed food specials only at the bar so left her table. She was very kind about the transfer. Food was fabulous, staff friendly and helpful.
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B
Brii
Jacksonville
2 reviews
4.0
2 reviews
Dined on August 16, 2023
overall4food4service4ambience4
Delicious! Great staff! Nice ambience and location!
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CK
CarolinaK
1 review
2.0
1 review
Dined on August 13, 2023
overall2food2service3ambience2
The food was mediocre. The lunch selection is very limited and not of good quality.
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OT
OpenTable Diner
Jacksonville
5 reviews
5.0
5 reviews
Dined on August 11, 2023
overall5food5service5ambience5
Great experience as usual! Vanessa was an awesome server!!
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FD
FrequentDinerJax
Jacksonville
51 reviews
vip
5.0
51 reviews
Dined on August 11, 2023
overall5food5service5ambience5
Prati Italia is one of my favorite restaurants in the Jacksonville area. We were seated promptly at our table and Vanessa was our server. We've had Vanessa as our server before and she is always very pleasant and does a great job. We always order the garlic bread with the ricotta/olive tapenade which we love, it so delicious. I usually order the ricotta ravioli and my BF ordered the malfadine with shrimp. Both we good and for desert we ordered the strawberry semifredo which we also enjoyed.
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V
Viffersan
Jacksonville
9 reviews
vip
5.0
9 reviews
Dined on August 11, 2023
overall5food5service5ambience5
Tom and his crew run a spotless establishment with beautiful offerings served with grace and style.
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KJ
KertrinaJones
1 review
5.0
1 review
Dined on August 6, 2023
overall5food5service5ambience5
Absolutely enjoyed ourselves and the food was amazing along with the service!
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OT
OpenTable Diner
Jacksonville
1 review
5.0
1 review
Dined on August 4, 2023
overall5food5service5ambience5
Delicious food. Fun, tasty cocktails. I had the crispy lasagna and it was so good. My date and I shared 2 appetizers so we ended up taking our entrees to go. There was plenty of food. Everything was flavorful. No negative comments. I would go here again!
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MA
MehakA
1 review
5.0
1 review
Dined on July 29, 2023
overall5food5service5ambience5
Amazing ambience and amazing food. We really had a good experience
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DS
DSha
Jacksonville
3 reviews
5.0
3 reviews
Dined on July 28, 2023
overall5food5service5ambience5
Oh my gosh!!! The food was AMAZING!!! I love Italian food and this was by day the best I’ve had! The chicken parmigiana was tender, juicy and full of flavor! The spaghetti marinara was absolutely delicious! It was perfect! My husband got the chicken parmigiana too, but with Alfredo sauce. He said he’d never had Alfredo that good! The restaurant was beautiful and we had a table overlooking the lake. It was a wonderful evening!
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DU
DanielU
1 review
5.0
1 review
Dined on July 27, 2023
overall5food5service5ambience5
Our server Vanessa was very attentive and kind. She was quick to get our things. The food came out quick, hot, and delicious. The gnocchi was amazing, just as recommended. We will be back.
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OT
OpenTable Diner
Jacksonville
1 review
4.0
1 review
Dined on July 24, 2023
overall4food4service4ambience4
Enjoyed the deep dish pizza more than I thought I would. Very light and tasty. Not heavy. Melted in my mouth.
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OT
OpenTable Diner
Orlando
1 review
5.0
1 review
Dined on July 23, 2023
overall5food5service5ambience5
My server , Carmen ( I think was her name ) was very attentive and friendly. Food came out fast big serving, and very delicious, worth every penny. I am celebrating my friend’s birthday and they gave us a complimentary dessert of our choice. I will definitely come back and I highly recommend.
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CW
ClaireW
Jacksonville
7 reviews
vip
5.0
7 reviews
Dined on July 23, 2023
overall5food4service5ambience5
Great place and service!! We hand brunch and it was perfect!
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AH
AmyH
1 review
5.0
1 review
Dined on July 22, 2023
overall5food5service5ambience5
One of our favorite Italian places! And they have amazing service
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A
Alena
Washington DC
2 reviews
5.0
2 reviews
Dined on July 21, 2023
overall5food5service5ambience5
Excellent quality and excellent service. A thoughtful menu that was delicious and well rounded. We plan to visit again!
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OT
OpenTable Diner
Raleigh
4 reviews
4.0
4 reviews
Dined on July 19, 2023
overall4food5service4ambience4
All of the food was excellent. The service was slow for a 6pm weekday reservation and the server was not attentive.
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OT
OpenTable Diner
Mississippi
5 reviews
5.0
5 reviews
Dined on July 18, 2023
overall5food5service5ambience5
Never disappoint in food or service. Overall experience was great!
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OT
OpenTable Diner
San Francisco
1 review
5.0
1 review
Dined on July 15, 2023
overall5food4service5ambience5
This was our first time here. We got the booth by the kitchen and it was so much fun to watch the final playing and pickup. Service was excellent. Great menu. Our food was good - filet (delish) with broccolini (too spicy for me), lasagne was a B+ and my daughter who is very picky loved the spaghetti and bread. Overall great experience and ambiance is top notch.
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RP
RobertP
Jacksonville
3 reviews
5.0
3 reviews
Dined on July 15, 2023
overall5food5service5ambience5
As always so awesome food great service great we are regulars there nothing bad ever about this place at all thank you chef Tom Caitlin our server was outstanding went all out for us
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J
Jerryg
Jacksonville
2 reviews
2.0
2 reviews
Dined on July 15, 2023
overall2food1service3ambience3
No very good chicken parm was burnt Alfredo had no flavor broccolini came out way after food we were almost finished Would not go back
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D
Dinejax78
Jacksonville
17 reviews
5.0
17 reviews
Dined on July 12, 2023
overall5food5service5ambience5
The food is fantastic! Truly, authentic Italian! The cocktails at the bar all custom designed by the bartenders on staff. Exquisite service -very attentive. Can’t wait to return!
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o
okjan
Jacksonville
22 reviews
vip
2.0
22 reviews
Dined on July 12, 2023
overall2food5service2ambience1
We love Town Hall and had been to Prati a few times. We brought friends to try Prati. Our service was slow and inattentive. We rarely saw our server. Each section of ordering and getting drinks/food took too long. Salads arrived before our appetizer (which we ordered early in the session). No steak knife for the filet. The noise level was so loud that we could not hear each other in a high backed booth.
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DC
DavidC
Atlantic City
3 reviews
4.0
3 reviews
Dined on July 9, 2023
overall4food4service5ambience4
We had a great meal and service was very good. My only issue is that they don’t give you any bread or salad and with the prices being what they are I’m used to getting salad and bread at most Italian restaurants.
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OT
OpenTable Diner
Jacksonville
1 review
5.0
1 review
Dined on July 9, 2023
overall5food5service5ambience5
The service was great! Overall, not everything we ordered was perfect (e.g. one appetizer could have been better but wasn’t bad) but there were dishes that were amazing so had to give this place 5 stars. Would definitely recommend!
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c
charlesh
Jacksonville
12 reviews
vip
5.0
12 reviews
Dined on July 8, 2023
overall5food5service5ambience5
Fantastic food, pasta fresh great wine selection! My spicy crab spaghetti was flawless!
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R
Ramrod
Jacksonville
5 reviews
5.0
5 reviews
Dined on July 8, 2023
overall5food5service5ambience5
Quick and pleasant service; beautiful outside and inside dining areas. All food was excellent, but you have to try the pizza which is different from any I have tried and really awesome.
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FAQs

You can order delivery directly from Prati Italia using the Order Online button. Prati Italia also offers takeout which you can order by calling the restaurant at (904) 998-9744.

Prati Italia is rated 4.4 stars by 2249 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Sep 21, 2023

7:00 PM

Booked 15 times today

Order delivery or takeout

4972 Big Island Drive, Jacksonville, FL 32246

Dining areas

Additional information

Cross street
Town Center Parkway
Neighborhood
Baymeadows
Hours of operation
Brunch Sun 11:00 am–2:30 pm Lunch Fri, Sat 11:00 am–2:30 pm Dinner Mon–Wed 4:30 pm–9:00 pm Thu 4:30 pm–10:00 pm Fri, Sat 2:30 pm–10:00 pm Sun 2:30 pm–9:00 pm Happy Hour Mon–Fri 4:30 pm–6:30 pm
Cuisines
Italian, Contemporary Italian, Farm-to-table
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Parking is available in the parking lot adjacent to the restaurant.
Payment options
AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
Executive chef
Tom Gray
Additional
Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Website
http://www.pratiitalia.com/
Phone number
(904) 998-9744
Catering
From our drop-off and full-service hot catering packages to lunch boxes, reception spreads and more, we are your one-stop location for a handcrafted meal for groups of all sizes. 72-hour pre-order required, delivery available. Visit our website for details and menus: https://www.pratiitalia.com/catering-store-v2/prati-italia/menu
Private party facilities
For private bookings or large party reservations of 13 guests and more, please submit your event details via our website: https://www.pratiitalia.com/private-events/ . You will also find our group sales menus and photo gallery. Our Group Sales Director will be in contact with you with availability, and pricing. Thank you.

Prati Italia

Make a reservation

Order delivery or takeout

Dining areas

Additional information

Popular dishes

Chicken Parmesan

Mushroom Arancini

The Benedict

Menu

What 2,249 people are saying

Overall ratings and reviews

Loved For

FAQs

Does Prati Italia offer delivery through OpenTable or takeout?

How is Prati Italia restaurant rated?

Is Prati Italia currently accepting reservations?

Make a reservation

Order delivery or takeout

Dining areas

Additional information