Enable JavaScript to run this app.
Skip to Main Content
OpenTable logo
  1. Home
  2. United States
  3. Jacksonville / Northeast Florida
  4. Jacksonville
  5. Jacksonville
Prati Italia downstairs main dining room - Prati Italia, Jacksonville, FL

Prati Italia

4.6
4.6
2008 Reviews
$30 and under
Italian
LOCALLY-OWNED & INDEPENDENT! The attention to ingredient flavor, sourcing, seasonality, and service hospitality help define Prati Italia as the premier local Italian restaurant in the Town Center and greater Jacksonville community. Led by James Beard Award nominee, Chef Tom Gray, Prati Italia's contemporary Italian menu including handmade pastas, Roman-style pizzas and seasonally-inspired entrees, handcrafted cocktails and an international wine list. We are your "Local at the Town Center"!

Full craft cocktail bar offered with wines from around the world and Jacksonville’s finest local craft beers. Serving Dinner nightly, Sunday Brunch and Happy Hour Monday - Friday, we also offer private dining, large outdoor dining spaces, online ordering for to-go and delivery, as well as catering.

As a locally-owned and operated business, we are proud of our deep-rooted connection to the community. Jacksonville is home. Thank you for supporting local when you choose to dine

Make a reservation

2 people

7:00 PM


Booked 31 times today

Order delivery or takeout

Other options

  • Order online

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Italian, Contemporary Italian, Farm-to-table

  • Hours of operation

    Brunch Sun 11:00 am–4:30 pm Happy Hour Mon–Fri 4:30 pm–6:30 pm Dinner Mon–Wed, Sun 4:30 pm–9:00 pm Thu–Sat 4:30 pm–10:00 pm

  • Phone number

    (904) 998-9744

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Tom Gray

  • Catering

    From our drop-off and full-service hot catering packages to lunch boxes, reception spreads and more, we are your one-stop location for a handcrafted meal for groups of all sizes. 72-hour pre-order required, delivery available. Visit our website for details and menus: https://www.pratiitalia.com/catering-store-v2/prati-italia/menu

  • Private party facilities

    For private bookings or large party reservations of 13 guests and more, please submit your event details via our website: https://www.pratiitalia.com/private-events/ . You will also find our group sales menus and photo gallery. Our Group Sales Director will be in contact with you with availability, and pricing. Thank you.

  • Neighborhood

    Jacksonville

  • Cross street

    Town Center Parkway

  • Parking details

    Parking is available in the parking lot adjacent to the restaurant.

  • Additional

    Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

What 2,008 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.5Food
  • 4.6Service
  • 4.6Ambience
  • 4.3Value

NoiseModerate

Loved For

  • Jacksonville / Northeast Florida

    Good for groups

  • Jacksonville / Northeast Florida

    Hot spot

  • Jacksonville / Northeast Florida

    Lively

  • Jacksonville

    Good for groups

  • Jacksonville

    Healthy

  • Jacksonville

    Hot spot

  • Jacksonville

    Great for outdoor dining

  • Jacksonville

    Lively

Sort by

Filters

  1. OT

    OpenTable Diner

    Central Coast

    3 reviews

    5.0

    3 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    Delightful dinner. The booths are set up so there is 90% privacy and you can actually talk normally with your guests. Noise level SUPER low. Excellent service and the food was great. We will be back! Wine price points very reasonable.
  2. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    had a great time, food was amazing
  3. JW

    JasonW

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Excellent! The gnocchi with veal cheeks was perfection, as well as the pizza. Our waiter was very knowledgeable and friendly great experience.
  4. OT

    OpenTable Diner

    Jacksonville

    4 reviews

    4.0

    4 reviews

    Dined 7 days ago

    overall4food4service5ambience5
    Dinner with a friend and his family. Chose restaurant for its vegetarian options- and it did not disappoint. Salmon was excellent. Appetizers- Arancini, truffle fries were delicious. Puzzled with description of an exceptional salad as a “Power bowl”?? It was wholesome greens and vegetables, but sans protein. Not sure what ingredient accounted for “power”…possibly because there was kale??
  5. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5
    10/10 food, wine, and service. Will be back asap! Couldn’t have enjoyed it more.
  6. JP

    JessieP

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5
    Went here for thanksgiving dinner and it was AMAZING! The food was delicious, staff was professional and the environment was great. Will be coming back.
  7. DS

    DanielS

    1 review

    2.0

    1 review

    Dined on November 24, 2022

    overall2food2service2ambience4
    Made reservations for thanksgiving. They had a set menu with fixed pricing. No one ever mentioned this to us. Portions were very small. Service was mediocre at best for $65 per person
  8. SF

    SpringfieldFoodLover

    Jacksonville

    7 reviews

    5.0

    7 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5
    Delicious Thanksgiving feast! So much food and all delicious.
  9. T

    Terry

    Washington DC

    19 reviews

    vip
    5.0

    19 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5
    Simply fabulous
  10. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on November 21, 2022

    overall5food5service5ambience5
    It was top notch since we stepped into the restaurant. Hannah our waitress was excellent and her service was superb! We followed her lead on recommendations and we weren't disappointed! The gnocchi should be on everyone's palette, and if you're ordering the tiramisu make sure you have an army with you! It's huge...
  11. BR

    BettyR

    1 review

    4.0

    1 review

    Dined on November 20, 2022

    overall4food5service3ambience5
    Went there for Brunch. The food was good but felt as if the service was slow towards the end. Waitress never checked in on us towards the end. Not sure if she was taking a break. Also, felt like we were overcharged for the mimosa by the bottle. They give you two very small carafes of juice and we had to order more juice for a cost and on top of that they charged us more for the bottle of champagne than stated on the menu.
  12. FL

    FLFOOD

    Naples

    935 reviews

    vip
    3.0

    935 reviews

    Dined on November 20, 2022

    overall3food3service3ambience4
    We have dined many times before, but food and service was not as good this time. The mista appetizer was heavily breaded. One order had to be remade as it was not what was ordered. The shrimp scampi seemed very bland compared to prior visits.
  13. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 16, 2022

    overall5food5service3ambience3
    Food was excellent and they had a great little wine tasting for an added bonus my husband and I really enjoyed. We will definitely be back. The only negative is that we never received our Brussel sprouts we ordered and when we ordered our dessert we also ordered a cappuccino, our dessert came first and when we were finishing up with it the cappuccino came and we were unable to enjoy it with our yummy flourless cake.
  14. s

    slangster

    New York Area

    30 reviews

    vip
    5.0

    30 reviews

    Dined on November 13, 2022

    overall5food5service5ambience5
    Brunch menu is fabulous, as are the cocktails. Benedict is one of the best I've had, and the sugo is always a winner. Started with the roasted brussels sprouts as an appetizer. Impeccable service as well!
  15. R

    Ridedaily

    Jacksonville

    2 reviews

    3.0

    2 reviews

    Dined on November 12, 2022

    overall3food3service3ambience4
    I gave Prati Italia three tries and this visit was probably the last for a while. The bar is GREAT - go there for a craft drink and appetizer. Skip dinner. The food is sub-par and very salty. While the service was slow (we waited over 15-minutes with a reservation, and then it took a good 10-minutes for our server to greet us) I will let that slide because I know businesses are struggling to hire good help. Our server was enthusiastic but behind the smile I know she was spread thin. I think for the price there are better places so I recommend starting here with a cocktail and going elsewhere for dinner :-)
  16. R

    Ramrod

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on November 9, 2022

    overall5food5service5ambience5
    Casual Italian restaurant with excellent food and friendly service. Very reasonably priced. Try the pizzas - very unusual and fantastic.
  17. OT

    OpenTable Diner

    Philadelphia

    7 reviews

    5.0

    7 reviews

    Dined on November 8, 2022

    overall5food5service5ambience5
    A great combination of good food and great service. All for a reasonable price.
  18. OT

    OpenTable Diner

    Jacksonville

    2 reviews

    2.0

    2 reviews

    Dined on November 4, 2022

    overall2food2service2ambience2
    This was NOT a good experience for us. We had 6:00 pm reservations last night Friday 11/04 and were immediately seated. Perhaps they were short staff after we were seated our waiter was very busy and had to share a lot of time between our table and others. So we had to wait for our turn and we politely exercised patience. The food portion was small . What was even MORE disheartening is that I noted on the reservations that we were celebrating a 21st birthday 🎂🎉🎉🎈🎁 our waiter did NOT even told her happy birthday and did NOT even gave the birthday lady ,my guest, a complimentary dessert or toast something. I even mentioned it to him at the table when he ID her for a drink that we paid for of course and he sarcastically said I KNOW I saw her ID. The rude and condescending tone was NOT appreciated . We went there because my guest wanted Italian. I could have chosen 2 other places that I KNOW of for Italian food and she would have been celebrated properly and with far better hospitality. Such such a major disappointment!
  19. AR

    AmyR

    Chicago

    15 reviews

    3.0

    15 reviews

    Dined on October 29, 2022

    overall3food2service4ambience3
    Italian menu not very good. Food was better when this restaurant was called Moxie
  20. IS

    IreneS

    Jacksonville

    1 review

    5.0

    1 review

    Dined on October 26, 2022

    overall5food5service5ambience5
    very nice surroundings, seating and service was very professional
  21. R

    Ruby

    Charleston

    11 reviews

    vip
    5.0

    11 reviews

    Dined on October 25, 2022

    overall5food5service5ambience5
    If Prati Italia selected a special Guest of the Day, I clearly won that award. I dined at Prati Italia last night and had an absolutely amazing experience. I made a reservation on Open Table and, when I checked in, I was told there would be a short wait. No problem. I grabbed a refreshing glass of wine at the bar. Once I was seated, my single party of one was sat a two top. Lisa, my server, almost immediately offered to move me over to not only a larger booth, but all the way to the chef’s table overlooking the kitchen. How did I luck out with this?! Lisa was so kind and informative. She told me all about the restaurant’s history and Chef Tom’s accomplishments. For dinner, I ordered the burrata appetizer and small portions of the gnocchi and scallops. I’d hoped to take leftovers for lunch, but, after a few bites, I knew there wouldn’t be much left. Everything was absolutely amazing. The chili spice and crispy chickpeas balanced the creamy burrata. The veal ragu stood up beautifully to the tender, pillow gnocchi. The star of the show was the perfectly seared scallops on top of the citrusy creamy orzo. Service was nothing short of spectacular. Lisa and the manager were both so attentive and polite. Chef Tom visited the table and shared a little bit about the menu and his other restaurant. Before I knew it, Chef had made me an additional dish, the sugo, to go since I ate all my lunch. I also took home a piece of the flourless chocolate cake. It was so rich and delicious. I have literally told everyone I have come across today, about my dinner experience last night. I cannot wait to visit Prati Italia again. My biggest concern, do I try one of the other delicious dishes or do I go back for that amazing burrata and scallops again?
  22. S

    Stephie

    Jacksonville

    3 reviews

    3.0

    3 reviews

    Dined on October 22, 2022

    overall3food3service2ambience4
    Very slow service. Food was below part from what we paid. Appetizers were similar to bar food and entree was dry and slightly burnt
  23. R

    Robert

    Jacksonville

    35 reviews

    vip
    3.0

    35 reviews

    Dined on October 22, 2022

    overall3food2service3ambience5
    Loved the atmosphere and outdoor dinning. Would be great to have padded chairs with a little more comfort but I think it was only an issue becasue it took an hour and a half to get our entrees. Waiter was very nice and kept apologizing. We were only a party of 5. Gnocchi was awesome as well as meatballs and garlic bread. Cheese ravioli was not good hardly any filling they were flat and odd flavor. Fettuccine Alfredo that came with chicken parm was watery and flavorless :(. I would give them another shot because the items that were good were actually excellent. Will try a less busy time next time since they can’t keep up.
  24. KH

    KarenH

    Jacksonville

    3 reviews

    4.0

    3 reviews

    Dined on October 22, 2022

    overall4food5service3ambience4
    Great food and atmosphere. Took forever to get our food though which was frustrating but besides that we were pleased and would visit again. Hopefully that was a fluke.
  25. g

    gwiz12345

    Mexico City

    22 reviews

    vip
    3.0

    22 reviews

    Dined on October 22, 2022

    overall3food3service4ambience4
    Our server, Sienna was great - took drink orders, promptly delivered drinks, took entree orders. Food took an hour to be delivered. Entrees we’re uninspired-Chicken parmigiana was served w/fettuccine Alfredo, salmon was served w/mashed potatoes and spinach (Italian?). Beef & pork Sugo was one large plate of sameness. The shrimp scampi had plenty of shrimp, but it was more like a soup, where I had to dredge my dish for the shrimp, pasta, artichoke & olives(?) swimming in broth.
  26. JM

    JaredM

    1 review

    5.0

    1 review

    Dined on October 21, 2022

    overall5food5service5ambience5
    Xavier on the 2nd floor bar was awesome! The drinks were really good. I mean like really good. Sometimes we get dinner out and think, I make that better at home. Not here. Spend your night out here you will love it.
  27. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on October 21, 2022

    overall3food4service5ambience3
    Decent food but nothing special for the price. The table for 5 was better suited as a table for 2. The service was wonderful and they gave me a free dessert for my birthday which was a very generous surprise!
  28. DN

    DNKC

    Chicago

    26 reviews

    vip
    5.0

    26 reviews

    Dined on October 20, 2022

    overall5food5service5ambience5
    Great menu and very attentive wait staff.
  29. j

    jerryl

    Jacksonville

    28 reviews

    vip
    4.0

    28 reviews

    Dined on October 20, 2022

    overall4food3service5ambience4
    My Aperol Spritz was perfect. Found the Lasagna disappointing - too much pasta, lacking crispy finish
  30. OT

    OpenTable Diner

    Jacksonville

    9 reviews

    vip
    5.0

    9 reviews

    Dined on October 18, 2022

    overall5food5service5ambience5
    Food was PHENOMENAL!! We brought our corporate VIPs from out of town and they loved every dish. The pimento cheese was fantastic and homemade, every dish we had was cooked perfectly and portions were spot on. You didn’t feel overly stuffed. Even the desserts left us wanting to come back again.
  31. OT

    OpenTable Diner

    Jacksonville

    4 reviews

    5.0

    4 reviews

    Dined on October 15, 2022

    overall5food4service5ambience5
    Amazing time
  32. G

    Gatornic

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on October 14, 2022

    overall5food5service5ambience5
    We took our 83 year old mother here for her birthday. We are from out of town but after reading the reviews for Prata Italia we gave it a try as she had never been. This was one of the most delicious Italian meals I have ever eaten. The food was fresh, homemade and unique yet familiar. We ordered the pizza as an appetizer as well as meatballs. We then shared the homemade lasagna and gnocchi and house salad. We shared the (large) tiramisu for dessert. Every single thing was incredible. The service was also great and we ate outside on their quaint patio with lights overlooking the water. Really a perfect meal and evening. We will be back when we see our mom again!
  33. e

    eatingout

    Jacksonville

    7 reviews

    5.0

    7 reviews

    Dined on October 12, 2022

    overall5food5service5ambience5
    Excellent in every way. Everyone was very helpful, service outstanding., food amazing. 13 layer lasagne was over the top. Awesome. Highly recommend. We will return soon.
  34. OT

    OpenTable Diner

    Orlando

    1 review

    5.0

    1 review

    Dined on October 9, 2022

    overall5food5service5ambience4
    When we approached the restaurant it appeared to be just another pizza parlor. We were very wrong. The food was prepared excellent, with a cuisine presentation and home made recipes. The chef uses all fresh ingredients and even makes his own pasta noodles. The 13-layer Lasagna was outstanding, a definite item to order again and again. Don't let the location and appearance fool you. This place is worth the drive from the Beaches.
  35. OT

    OpenTable Diner

    Orlando

    5 reviews

    4.0

    5 reviews

    Dined on October 9, 2022

    overall4food4service4ambience5
    Everything delicious!
  36. DS

    DianaS

    1 review

    2.0

    1 review

    Dined on October 8, 2022

    overall2food2service4ambience3
    Appetizers came out cold but the manager did replace them and took them off the bill. The food was good but not fantastic. So as for the out of cart prices, high for what you get. They do not offer side salads at an Italian restaurant only large dinner salads. Staff was friendly. They need to make some major changes or the competition will close them down. I won’t be going back.
  37. JK

    JudyK

    Jacksonville

    19 reviews

    vip
    5.0

    19 reviews

    Dined on October 8, 2022

    overall5food5service5ambience4
    The garlic bread and pizza were amazing. Excellent service by Kristen. Love that it's a chef owned non-chain restaurant.
  38. DH

    DouglasH

    Jacksonville

    22 reviews

    vip
    5.0

    22 reviews

    Dined on October 8, 2022

    overall5food5service5ambience5
    Service was outstanding. Earl is a fabulous employee. Lasagna is pasta to perfection.
  39. OT

    OpenTable Diner

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on October 8, 2022

    overall5food5service5ambience5
    Prari Italia was a first for us and such a great experience!! Food was great, drinks were great, and service was outstanding! Our server Jordan was amazing, she was so attentive and knowledgeable with a great personality. Would recommend for a celebration, date night or just a great atmosphere for a good meal.
  40. BC

    BradC

    1 review

    5.0

    1 review

    Dined on October 7, 2022

    overall5food5service5ambience5
    Great staff and great food. Always a pleasure to go there.

FAQs

You can order delivery directly from Prati Italia using the Order Online button. Prati Italia also offers takeout which you can order by calling the restaurant at (904) 998-9744.

Prati Italia is rated 4.6 stars by 2008 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 31 times today

Order delivery or takeout

Other options

  • Order online
Google Map for Prati Italia

4972 Big Island Drive, Jacksonville, FL 32246

Dining areas

Additional information

  • Cross street

    Town Center Parkway

  • Neighborhood

    Jacksonville

  • Hours of operation

    Brunch Sun 11:00 am–4:30 pm Happy Hour Mon–Fri 4:30 pm–6:30 pm Dinner Mon–Wed, Sun 4:30 pm–9:00 pm Thu–Sat 4:30 pm–10:00 pm

  • Cuisines

    Italian, Contemporary Italian, Farm-to-table

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Parking is available in the parking lot adjacent to the restaurant.

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa

  • Executive chef

    Tom Gray

  • Additional

    Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (904) 998-9744

  • Catering

    From our drop-off and full-service hot catering packages to lunch boxes, reception spreads and more, we are your one-stop location for a handcrafted meal for groups of all sizes. 72-hour pre-order required, delivery available. Visit our website for details and menus: https://www.pratiitalia.com/catering-store-v2/prati-italia/menu

  • Private party facilities

    For private bookings or large party reservations of 13 guests and more, please submit your event details via our website: https://www.pratiitalia.com/private-events/ . You will also find our group sales menus and photo gallery. Our Group Sales Director will be in contact with you with availability, and pricing. Thank you.

Copyright © 2022 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking LogoPriceline LogoKAYAK LogoAgoda LogoRentalcars LogoOpenTable Logo