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Prati Italia downstairs main dining room - Prati Italia, Jacksonville, FL

Prati Italia

4.4
4.4
2127 Reviews
$30 and under
Italian
LOCALLY-OWNED & INDEPENDENT! The attention to ingredient flavor, sourcing, seasonality, and service hospitality help define Prati Italia as the premier local Italian restaurant in the Town Center and greater Jacksonville community. Led by James Beard Award nominee, Chef Tom Gray, Prati Italia's contemporary Italian menu including handmade pastas, Roman-style pizzas and seasonally-inspired entrees, handcrafted cocktails and an international wine list. We are your "Local at the Town Center"!

Full craft cocktail bar offered with wines from around the world and Jacksonville’s finest local craft beers. Serving Dinner nightly, Sunday Brunch and Happy Hour Monday - Friday, we also offer private dining, large outdoor dining spaces, online ordering for to-go and delivery, as well as catering.

As a locally-owned and operated business, we are proud of our deep-rooted connection to the community. Jacksonville is home. Thank you for supporting local when you choose to dine

Make a reservation

2 people

7:00 PM


Booked 34 times today

Order delivery or takeout

Other options

  • Order online

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Italian, Contemporary Italian, Farm-to-table

  • Hours of operation

    Brunch Sun 11:00 am–4:30 pm Happy Hour Mon–Fri 4:30 pm–6:30 pm Dinner Mon–Wed, Sun 4:30 pm–9:00 pm Thu–Sat 4:30 pm–10:00 pm

  • Phone number

    (904) 998-9744

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Tom Gray

  • Catering

    From our drop-off and full-service hot catering packages to lunch boxes, reception spreads and more, we are your one-stop location for a handcrafted meal for groups of all sizes. 72-hour pre-order required, delivery available. Visit our website for details and menus: https://www.pratiitalia.com/catering-store-v2/prati-italia/menu

  • Private party facilities

    For private bookings or large party reservations of 13 guests and more, please submit your event details via our website: https://www.pratiitalia.com/private-events/ . You will also find our group sales menus and photo gallery. Our Group Sales Director will be in contact with you with availability, and pricing. Thank you.

  • Neighborhood

    Baymeadows

  • Cross street

    Town Center Parkway

  • Parking details

    Parking is available in the parking lot adjacent to the restaurant.

  • Additional

    Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

What 2,127 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.4Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Jacksonville / Northeast Florida

    Italian

  • Jacksonville

    Innovative

  • Jacksonville

    Hot spot

  • Jacksonville

    Great for outdoor dining

  • Jacksonville

    Lively

Sort by

Filters

  1. erin

    Jacksonville

    22 reviews

    vip
    4.0

    22 reviews

    Dined 3 days ago

    overall4food3service5ambience5
    There were 5 of us for a team building dinner. Everyone loved their meal, except for my boss. He had the spicy crab spaghetti. He said it was just ok and ordered extra pepper to make it spicy. He then was up all night sick. :( Otherwise everything was perfection. I feel bad that it was my boss who had the problem.
  2. RexB

    Coastal Georgia

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Very good experience food was great and service was good
  3. as2489

    Los Angeles

    4 reviews

    vip
    2.0

    4 reviews

    Dined 6 days ago

    overall2food2service4ambience3
    Not great food, service was fine. We decided to just skip entrees and walked to Capitol Grille for better food.
  4. CatherineM

    San Francisco

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food5service5ambience4
    Overall pleased with service and food Was there a few weeks ago but wasn’t impressed Glad we gave it another shot
  5. Clay

    1 review

    5.0

    1 review

    Dined on March 22, 2023

    overall5food5service5ambience5
    I attended an event in the upstairs space in the late afternoon. The Bartenders were contentious and friendly, despite the number of people. We hadn't planned to stay for dinner, but the appetizers served during the event were so good we decided to stick around for dinner. Our table had a view of the kitchen, which I always enjoy seeing the level of effort and care put into meals. I had a sausage and pepperoni pizza and my wife had gnocchi. Both were excellent and a bit out of the ordinary. Look forward to coming back soon.
  6. OpenTable Diner

    Tampa

    1 review

    5.0

    1 review

    Dined on March 21, 2023

    overall5food5service5ambience5
    It was delish 😋 everything from the atmosphere and from the employees made the place warm and welcoming. Scallops and trout were excellent dishes.
  7. OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on March 21, 2023

    overall5food5service5ambience5
    We had a group dinner and sat outside. It was slightly misting and a little chilly but we were covered and the heat lamps worked great! Loved the atmosphere, our server was excellent and the food was tasty. We throughly enjoyed our time there and will be back!
  8. OpenTable Diner

    Orlando

    1 review

    5.0

    1 review

    Dined on March 19, 2023

    overall5food5service5ambience5
    Everything was great as usual, my wife got the ravioli and I got the godfather pizza. Both fantastic meals
  9. JAXLocal

    Jacksonville

    10 reviews

    vip
    5.0

    10 reviews

    Dined on March 19, 2023

    overall5food5service5ambience5
    Great experience at Priati Italia. The food was superb and Justin was spot-on in service!
  10. Angiemc

    Philadelphia

    1 review

    5.0

    1 review

    Dined on March 19, 2023

    overall5food5service5ambience5
    Went for Sunday brunch and it did not disappoint 👍🏼 We will definitely be back!!
  11. OpenTable Diner

    Jacksonville

    1 review

    3.0

    1 review

    Dined on March 18, 2023

    overall3food3service4ambience2
    Prices don't match food quality. Got the risotto (which was soupy) and added scallops since dish has no protein. $15 added for THREE scallops... There are better Italian restaurants nearby.
  12. FrequentDinerJax

    Jacksonville

    45 reviews

    vip
    5.0

    45 reviews

    Dined on March 17, 2023

    overall5food5service5ambience5
    Exceptional food as always. Service was also Exceptional. Truly my favorite Jacksonville restaurant.
  13. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on March 17, 2023

    overall3food4service4ambience2
    Pizza was really good, atmosphere is weird to say the least. 4 star prices and 1 star decor.
  14. data

    Jacksonville

    6 reviews

    5.0

    6 reviews

    Dined on March 14, 2023

    overall5food5service5ambience5
    Food was great!! Great experience. Would highly recommend.
  15. ThomasB

    Nashville

    5 reviews

    4.0

    5 reviews

    Dined on March 12, 2023

    overall4food5service5ambience4
    Would have preferred a non-alcoholic beer option but none was available. Should have bben. That's the only negative.
  16. OpenTable Diner

    Jacksonville

    2 reviews

    1.0

    2 reviews

    Dined on March 12, 2023

    overall1food1service1ambience1
    Literally the worst experience at a restaurant. Couldn't even get water for 45 min due to a "glass shortage"? You're a restaurant. Get it together. They seated us outside at a table that couldn't even stay level so we couldn't even lean on it. The waiter came by after 30 min of us sitting there without water to ask us for our drink order. Twice! Told him we were leaving and he didn't even look apologetic! NEVER GO HERE!
  17. Paul

    Washington DC

    37 reviews

    vip
    5.0

    37 reviews

    Dined on March 11, 2023

    overall5food5service5ambience5
    Having enjoyed wonderful dining experiences in the past, my spouse and I had friends join us for dinner. Once again Prati Italia’s did not disappoint! The food was delicious and made us feel as if we were dining back in Italy. Also, our server, Sabrina, was outstanding. She was extremely attentive, efficient and friendly. Prati Italia has quickly become our favorite Italian restaurant in the Jacksonville area and we look forward to our next visit.
  18. DeniseP

    Jacksonville

    3 reviews

    5.0

    3 reviews

    Dined on March 10, 2023

    overall5food5service5ambience5
    Excellent pasta
  19. RobinF

    Tampa

    1 review

    5.0

    1 review

    Dined on March 10, 2023

    overall5food5service5ambience5
    Our favorite Resturant in Jacksonville. Great wine, cocktails & exceptional food!
  20. DonaldR

    Jacksonville

    14 reviews

    3.0

    14 reviews

    Dined on March 8, 2023

    overall3food2service4ambience4
    So, in short, the food was very underwhelming and we won't be returning as there are better Italian establishments in Jacksonville. We ordered the Fontina Meatballs and Fritto Misto as appetizers. The meatballs were average and the fritto was not very good with a lot of crispy balls of dough and maybe two pieces of shrimp and calamari in the bowl. More disappointing was the entrees where the pizza tasted more like a frozen Stouffer's French bread pizza and the Chicken Parmesan was burnt. What was odd was that our two pizzas came first and then two minutes later a pasta dish and then 5 minutes later the 4th entree (Chicken Parmesan) came last. Very odd for the entrees to come out staggered like that and obviously the Chicken Parmesan could have come out with the rest as it was burnt. The manager did take the Chicken Parmesan off the bill and offered to make it right but the dinner was really disappointing and not worth extending.
  21. Desifoodie

    Jacksonville

    11 reviews

    4.0

    11 reviews

    Dined on March 6, 2023

    overall4food4service5ambience5
    Returned for the first time since they became prati italia. We sat outside and while the ambience is nice, it seems like they need to update the cushions that are outside. We ordered the truffle fries and garlic bread for starters and it wasn’t anything to rave about. The caprese pizza is a generous deep dish and it is definitely one for sharing. One slice filled me up and it was delicious. The spicy crab spaghetti didn’t quite hit the mark. It was not spicy. While I enjoyed it , this dish is not for anyone who can’t handle a strong seafood flavor or aroma. I think the presentation also could be improved….maybe a drizzle of the Calabrian chili crisp on top with a slice of bread on the side? Service was very good and we appreciated the attention very much. I might go back to try out their lunch menu.
  22. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 5, 2023

    overall5food5service5ambience5
    Food and drinks were very good. Our server was very attenative to our table and made good recommendations.
  23. TrishK

    Jacksonville

    30 reviews

    vip
    5.0

    30 reviews

    Dined on March 4, 2023

    overall5food5service5ambience5
    Our server, Caitlin, was Awesome and all the food was interesting and delicious.
  24. OpenTable Diner

    New York Area

    5 reviews

    1.0

    5 reviews

    Dined on March 4, 2023

    overall1food1service1ambience4
    Terrible food & waiters, wines not available, super slow and rude service.
  25. erin

    Jacksonville

    22 reviews

    vip
    4.0

    22 reviews

    Dined on March 3, 2023

    overall4food5service3ambience5
    My server was not well versed in how to handle someone with a dietary allergy. She didn’t understand what items had dairy in them, and instead of admitting that and saying she would ask (which is wonderful) she made some wrong guesses. Additionally she told me the gluten free pasta wasn’t as good as the gluten pasta so I shouldn’t order a pasta dish. And while I appreciate a server’s honesty about likes and dislikes, it’s also important to understand context. There isn’t a single person who will say that GF pasta is better. But when that is all you can have, you don’t want someone making that more difficult.
  26. OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on March 3, 2023

    overall5food5service5ambience4
    Fabulous Lasagne! Very helpful staff with recommendations and explanations of the menus. We will absolutely be back.
  27. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 28, 2023

    overall5food5service5ambience5
    Had a nice time, food was good and enjoyed sitting outside.
  28. Litlebit

    Jacksonville

    6 reviews

    3.0

    6 reviews

    Dined on February 26, 2023

    overall3food5service2ambience3
    I was disappointed. The reviews have been Great so I decided to have a celebration of Farm Fresh Italian foods. Fresh pasta was outstanding. Red sauce was so hot and over seasoned almost not edible. Alfredo sauce lite and seasoned to perfection. Sugo Pasta dish was bland. The server didn't know the wine menu or how to serve it correctly{perhaps the bar}. He was always in a hurry to leave the table. Never suggested any type of pairing food or beverage before we ordered or while taking the order. Had to ask for a dessert menu!! My party was in the dining area for a long period of time .This afforded your staff time to present themselves and your restaurant as the star it could be.
  29. NormC

    Jacksonville

    7 reviews

    5.0

    7 reviews

    Dined on February 26, 2023

    overall5food5service5ambience4
    Enjoyed our dinner.
  30. OpenTable Diner

    Richmond

    1 review

    vip
    5.0

    1 review

    Dined on February 25, 2023

    overall5food5service5ambience5
    Great service, fantastic food!
  31. Beetle

    New England

    15 reviews

    vip
    5.0

    15 reviews

    Dined on February 19, 2023

    overall5food5service5ambience5
    Food and service were excellent!
  32. Foodiemegnicole

    Jacksonville

    19 reviews

    5.0

    19 reviews

    Dined on February 19, 2023

    overall5food5service5ambience5
    Amazing food! Everything we ate was incredible. We had a wonderful server who was very knowledgeable and attentive. Will be back very soon!
  33. ShelleyC

    Hawaii

    4 reviews

    3.0

    4 reviews

    Dined on February 17, 2023

    overall3food4service3ambience3
    While the food was delicious, the portions for the price were ridiculous. The shrimp scampi was $19 and had 3 shrimp and a tiny bowl of pasta.
  34. BrendaK

    Charlotte

    1 review

    5.0

    1 review

    Dined on February 17, 2023

    overall5food5service5ambience5
    Stopped in Jacksonville on our wedding anniversary and wanted to have a special dinner. Prati Italia fit the bill. They were VERY accommodating with my food restrictions. Our server was EXCELLENT, and made great suggestions to make our meal even better. I will recommend Prati Italia to everyone I know in Florida, and will be sure to return next time I get down there.
  35. OpenTable Diner

    Jacksonville

    3 reviews

    vip
    5.0

    3 reviews

    Dined on February 16, 2023

    overall5food5service5ambience5
    Fast and delicious dinner on the way downtown to a show.
  36. OpenTable Diner

    Jacksonville

    6 reviews

    5.0

    6 reviews

    Dined on February 15, 2023

    overall5food5service4ambience4
    Service was a little delayed but the entres arrived hot and the overall taste of the food was wonderful which is why we return whenever the urge for good spaghetti and meatballs comes up.
  37. Nancyg

    Pittsburgh

    33 reviews

    vip
    5.0

    33 reviews

    Dined on February 15, 2023

    overall5food5service5ambience5
    Upscale setting, food delicious (mussels, ricotta/garlic toast, lasagna, power bowl with added seared salmon). Yes, cocktails and wine list satisfying variety. Vanessa, our server was very nie, friendly attentive but not too much. A manager circled around several times and stopped to talk (and refill water glasses). Will go back and hope to enjoy outdoor seating (went there on a cool evening and told some construction upgrades going on).
  38. TerriW

    1 review

    3.0

    1 review

    Dined on February 15, 2023

    overall3food2service5ambience3
    Service was Excellent. Bread and lemon dessert were wonderful. Shrimp and chicken overcooked. Maybe find a way to dress up or disguise construction for outside seating. Again staff was WONDERFUL!!
  39. SydH12

    Jacksonville

    3 reviews

    1.0

    3 reviews

    Dined on February 15, 2023

    overall1food1service1ambience1
    Worst service I have EVER had. Made reservations for 8:15pm and didn’t get our food till closer to 10:30/ 10:45pm ….. half the menu was sold out, also upon being seated they sat my party and I at a visibly dirty table. We looked at the server and he looked at us and stated “we’re running out of clean items”. We had to tell him it was unacceptable and needed to be changed before he did so. Once the food finally came out it was cold and to be honest just overall not good.
  40. OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 15, 2023

    overall1food2service1ambience2
    Out of items on limited menu offered. Overpriced, poor service.

FAQs

You can order delivery directly from Prati Italia using the Order Online button. Prati Italia also offers takeout which you can order by calling the restaurant at (904) 998-9744.

Prati Italia is rated 4.4 stars by 2127 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 34 times today

Order delivery or takeout

Other options

  • Order online
Google Map for Prati Italia

4972 Big Island Drive, Jacksonville, FL 32246

Dining areas

Additional information

  • Cross street

    Town Center Parkway

  • Neighborhood

    Baymeadows

  • Hours of operation

    Brunch Sun 11:00 am–4:30 pm Happy Hour Mon–Fri 4:30 pm–6:30 pm Dinner Mon–Wed, Sun 4:30 pm–9:00 pm Thu–Sat 4:30 pm–10:00 pm

  • Cuisines

    Italian, Contemporary Italian, Farm-to-table

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Parking is available in the parking lot adjacent to the restaurant.

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa

  • Executive chef

    Tom Gray

  • Additional

    Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (904) 998-9744

  • Catering

    From our drop-off and full-service hot catering packages to lunch boxes, reception spreads and more, we are your one-stop location for a handcrafted meal for groups of all sizes. 72-hour pre-order required, delivery available. Visit our website for details and menus: https://www.pratiitalia.com/catering-store-v2/prati-italia/menu

  • Private party facilities

    For private bookings or large party reservations of 13 guests and more, please submit your event details via our website: https://www.pratiitalia.com/private-events/ . You will also find our group sales menus and photo gallery. Our Group Sales Director will be in contact with you with availability, and pricing. Thank you.

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