- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
battered fish served w/ salted chips
Dromana Bay Mussels
tossed w/ a tomato, white wine & chilli sauce served w/ crusty bread
We had a lovely lunch at the Portsea Hotel, for my birthday. The staff were friendly and helpful and greeted me with birthday wishes. I had requested a table at the window, overlooking the water and that is exactly where we were seated.
We used the QR code on our table to order and pay for our drinks and meals - which was something new and novel to us - but worked perfectly in these Covid times. I had the Chicken Caesar Salad and my partner had the Portsea Burger. The meals were lovely and I can definitely recommend eating here.
Pizza was great but disappointed about the service
Quick service amazing good and a great view. Would definitely recommend
Lovely outlook on the water
But the food was very average which was disappointing considering it’s such a nice place
A very picturesque setting and very well made food.
It was a beautiful setting . Expensive for a steak and snitzel. The salad was a bit bland and the pepper sauce was watery and weird tasting. Service was fine. An ok pub meal.
Great place to enjoy a meal with spectacular views
Great quality food and atmosphere was lovely. Good value for money.
One of our favourite place to go to and never seems to disappoint!
Great service, food, drinks and views
So glad we got to spend our Monday arvo here
Amazing we had the best night here and food was incredible
We were left at the “wait here to be seated” stand whilst staff walked passed us to greet their mates and just pretended we didn’t exist. Luckily another staff members mates arrived too and after he had already walked passed us twice we were then awkwardly taken to our table. Total inconvenience it appears. Our sparkling wine was flat, our salmon was tasteless and appeared to have been soaked in water to appear fresh. No oyster forks for our oysters and just an overall unpleasant vibe.
We had a fairly good night.. staff were friendly and attentive. I was eager to see the pub after renovations.. hadn’t been there for a while.
My husband enjoyed his food, I was a little disappointed with mine .. a mussel pasta dish.. not the best.
But overall it was a good night finished off with an espresso martini- delicious!
Excellent service and very attentive staff. When my coeliac daughter ordered a steak with the butter sauce, the waitress quickly came over before she ate it to let us know the sauce contained gluten. They quickly prepared another meal for her. We were very impressed. Thank you 😊
The manager out the back Restuarant - possibly Ben, was in a very bad mood. He was very in accomodating, quite short and rude.
When I left I mentioned something to a staff member who said yes he is not happy tonight. Not good on a lot of levels
Wonderful ambiance and setting. Menu was a little limited but enough to enjoy. Food was pretty good but dessert Icecream was poor and overpriced.
Very surprised No coffee available. Probably will not return for this reason.
Service was friendly and helpful.
Wait staff was good but bar and concierge service was borderline cold and rude.
Food was good, service was terrible. No coffee/tea available and entrees came out with mains.
Service was poor, waited 30 mins for drinks. Queried the delay as it was quiet. Lady went to investigate, apparently there was a printer error but she failed to come back to advise. Instead we waited another 15 mins for our drinks. Our food arrived before our drinks, we were brushed off when querying the status of our drinks again. No apology.
The portsea burger was bland, very little sauce.
Pretty disappointing experience
Great place for lunch. Kids loved their kids meals. Wonderful scenery.
Thanks for the great review, Renny. We hope to see you at the pub again soon!
Great venue and service. Menu was a little limited, more seafood options please!
Thanks for taking the time to leave us a review, Adam. We've passed on your feedback on the menu to the chefs, and we hope to see you again in the future!
Beautiful view staff lovely but food could be better.
Ceaser salad very light on bacon and croutons .
Hi Cheryl, thank you for taking the time to leave us some feedback. We're sorry that the food wasn't at it's best for your visit and hope we can improve on this for you in the future!
Perfect terrace on a sunny day, although if your lucky enough to get a seat at the fireside in winter, also great. Friendly staff, and OK food.
Thank you for the positive review, Allan. We hope we can provide you an even better experience on your next visit to our hotel!
Great food in a unique atmosphere.
Other establishments will never have these surrounds.
food was extremely good, but would have liked to finish the night with coffee or tea which wasn't available
Hi Sharon, thank you for your review. We are working towards being able to offer tea and coffee again soon!
Lovely night at the Portsea Hotel. Pizzas and starters were delicious.
Thank you for your positive review, we hope to see you again soon!
The Portsea Pub is always a great place to meet up with friends. The meals are beautifully prepared and presented. I had pan seared fish this time, which was perfectly cooked and followed with cannoli for dessert. The cannoli were crisp and sweet and filled with ricotta and pistachios. My meal was delicious.
Hi Robyn, thanks very much for your positive review. We hope to see you again in the future!
Lovely views and service.. but very disappointing food. Everything was bland and the pizza we ordered was soggy :( Wasn’t expecting that for the price we payed for.
Hi there, we're sorry to hear that the food wasn't up to scratch on your visit. We appreciate your feedback and hope we can provide you a more enjoyable experience in the future.
Thank you for your positive review!
Amazing food and service. Would definitely recommend. Beautiful views of the ocean.
Thanks so much for your review, Carole. We hope to see you again soon!
Great food and always good service
Hi Simon, thanks for the great review. We'll see you next time!
Sunday night ,lovely and warm inside. Love the new decor, haven't been for ages.
Sirloins cooked to perfection.
Hi There, Thanks for the great review, I'd love to get some more feedback on how we can get a 5* for your next visit, Kind regards, The Portsea Team...
The food and drink options were fantastic for a pub. And the service from staff was impeccable. The ambience was excellent -- we had a glorious day when we visited. Two things I would have liked to see in the menu options were soup and coffee/tea. Almost perfect!!! Thank you for being accomodating!
Hi There, Thanks for the great review, you'll be pleased to hear we are on the road to getting a permanent coffee cart in the venue and will be able to look after you perfectly next time, and hopefully get that * back, Kind Regards, The Portsea Team....
This place goes down as my favourite pub in Australia
Hey there, Thanks for the great review... We look forward to seeing you here again and will make sure we keep up the good work , Regards, The Portsea Team!!!
Alway great as always
Especially the fish and chips
Hi Rita ! Thanks for the feed back and the 5 stars ! We'll have to sneak an extra piece of Fish onto your plate next time :-) look forward to seeing you again soon!, Regards, The Portsea Team...
Great ambiance and great food. Excellent customer service.
Hey there, glad you had a great visit... We look forward to seeing you here again and earning another 5*'s from you, Kind Regards, The Portsea Team...
We went at 6:30pm on a Saturday night. The venue was beautiful, well decorated and nice and clean. It was a chilly night, we sat inside, and the venue was a good temperature.
Unfortuately, overall we were dissapointed with our evening. The venue was very noisy, it was hard to have a conversation at our table without raising our voices. We were seated near the bar and the constant banging of empty wine bottles been thrown in the bin was very loud and distracting.
It was a venue where we had to order all meals and drinks at the bar which I don't like doing at that price point. Food could be orderd using a QR code on your table, which we did. I waited for around 3 minutes on one side of the bar (where drinks were being served) to then be told I had to go to the other side of the bar where I waited another couples of minutes, just to order one drink.
Food was good, but not great. Steak was a nice piece of meat and was cooked as ordered. It came with chips and salad. The salad was just a few pieces of rocket with a mild dressing. Food was delivered to our tables in a reasonable amount of time.
I think you're paying for a beautiful venue in a wonderful area with great views.
All staff we did have interactons with were friendly, helpful and knowledgeable.
Beautiful happy evening spent with family enjoying great food and wine in a beautiful setting. Our meet and greet host was polite and efficient and our waitress couldn't have been more helpful. Thank you, we can't wait to get back.
On arrival we checked in with the host, he asked for our booking name and after we told him I said I booked around 4 hours previous.
He muttered “I guess we will find you a table then”.
I was a bit taken a back but I’m sure they were expecting a busy night so I didn’t think much of it as he may be stressed for the night ahead.
After we got to our table, which is located next to the toilets and in front of the bussing station, we were told to order through the QR code by a Lovely man and to order drinks at the bar.
This was all fine.
We ordered a pippie pasta and burger.
On arrival the waiter placed our food down and I mentioned “that was quick” and he said “yes” and I walked away straight away. We looked at our food and noticed there was no pippies on the pasta, so we tried to flag someone down but all the staff were avoiding eye contact. Finally a lovely girl came up and said “I think you’re missing pippies, aren’t you?”
We laughed and said yes.
She was very apologetic and went to grab a fresh pasta for us. Apologised again and said if we need anything else, just ask her.
She was lovely and very helpful.
Our food was average. Barely any flavour. Chips were still hard on the inside, maybe not being cooked long enough.
That whole experience was below average for a place such as the Portsea Hotel.
Maybe just best for drinks with fiends rather than food.
God was great with a nice atmosphere, minimal flexibility from staff to accommodate customer arrangements though.
Would still come again! 😊
Portsea Hotel offers takeout which you can order by calling the restaurant at (03) 5984 2213.
Portsea Hotel is rated 4.2 stars by 238 OpenTable diners.
Portsea Hotel does offer gift cards which you can purchase here https://apps.giverapp.net/portseahotel/product/digital-voucher/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.