Permanently Closed - Portofino’s Restaurants at Ayrsley
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Pasta and Vodka sauce a MUST HAVE! The waitress was kind and informative!
The food was pretty good and the waiter was always on time and polite. I really enjoyed my first experience and will definitely go back quite a bit. There are a good amount of items on the menu I'd like to try and my fiance also really enjoyed her experience. I've already recommended the restaurant to some of my friends so expect more business.
Great food atmosphere and service
Reasonable prices and nice size portions
Excellent service and food - will return!
For some reason I was expecting this to be an upscale restaurant. It is not. It’s a somewhat casual restaurant. But I’ve got to tell you the food was excellent! When you are in the mood for real deal Italian food this is the place to come! Service was very good, my friend had chicken piccata that was outstanding, And my linguini with Putanesca (sp?)sauce was terrific! I’m definitely going back next time I’m in Charlotte.
Good food but service had some issues remembering
Awful - my mother’s 84th birthday dinner. The restaurant was so loud you couldn’t even hear each other. We were seated for 1.5 hours and our appetizer was the only thing served. We asked for the entrees to be boxed up and left immediately. Unbelievably BAD experience, zero customer service and our server could have cared less about our dining experience.
Consistently delicious food, reasonable prices (at all locations). Staff is well trained and attentive.
Everything about our dinner was fine, nothing was outstanding. We could have prepared it at home with a better result.
We had reservations and our table was ready when we arrived. Staff was friendly and our food was excellent.
We love it here. Great fresh food, great service!
Everyone enjoyed what they ordered. Service was excellent.
One of my favorite Italian restaurants, food is always great!
Overall the service was great but the food was just okay. The food reminded me of an upgraded Olive Garden.
Great night w/friends, great basic red sauce dining, Scott is an excellent waiter.
Celebrated my birthday here! It was great , and there were great places to take pictures outside of the restaurant! I had such a great night!
I have been here several times, now that we have moved to Charlotte. Food and service has always been great. Excellent NY style pizza. Recommended for all....
A good find. The price was amazing for he amount of food served. Can’t waot for our next date night!
I love this restaurant, but they accepted our reservation for two at 6 pm on 9/2 and they weren’t even open! Not cool!
Good casual venue for Italian food.
Service was very good, menu was pretty extensive. We had the crab stuffed mushrooms, house salads, veal sausage puntenesca, shrimp fradiavola and the oven baked bread. All was very good. The quality and value was also good.
Portions were large, we were able to have lunch the next day with the leftovers. Would highly recommend for a good casual night out.
Great menu, great service and portions that will NOT leave you hungry.
We were very disappointed with our meal. Our server seemed scattered and distracted. My water glass went unfilled most of the meal. I received my meal without the correct sauce and she never checked on us. It was our anniversary dinner at one of our favorite places and we couldn’t Have been more disappointed in our service. We go there often and it is one of our favorite restaurants. The server would bring plates out without clearing the previous ones which left us scrambling to grab salad plates out of the way as she put down our plates. If she was our server again I would go elsewhere. The other waiters stopped by to say hello because they recognized us.
We arrived a few minutes early and they claimed they did not have our confirmed Opentable reservation at all, for a party of eight. They claim their Internet was down. We then had to wait 45 minutes and when we finally were seated the waitress was very distracted and the service was very slow. During the ordering process we discovered that quite a few things had an “up charge” adding to the bill and not identified on the menu. After a long wait we were served our food which was frankly bad. I had a seafood dish which was rubberized, two people had Veal that was as tough as the sole of my shoe, and one person had chicken Parmesan which she couldn’t eat because she said it had a chemical flavor to it. And to top things off the women’s bathroom was very unclean.
Portofino’s does a good job of doing what it does. It’s by no means fine dining, but the food was good, the service was good enough and the prices were reasonable. The table spacing is pretty cramped (for Charlotte), but it wasn’t particularly crowded even on a Saturday evening. Overall, we got what we paid for.
Did not receive the service we're accustomed to with this type of restaurant. The food was only okay. Expected better food and overall better service.
As usual, another great meal. They got us in and out in record time so we could make a show.
Best everyday 'Red Sauce" place, great value and Scott is a great waiter!
Another great meal here with a very upbeat server. Brought friends and they were very impressed with the food and service.