Permanently Closed - Portofino’s Restaurants at Ayrsley

4.2
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28 Reviews
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$30 and under
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Italian

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Casual

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About

This restaurant is permanently closed. Welcome to Portofino’s Ristorante Italiano e Pizzeria. With three Charlotte-area locations, we pride ourselves on creating menus inspired by a timeless passion for food. The city of Portofino is on the coast of Northern Italy and it is where food, wine and la dolce vita (the sweet life) are a beloved way of living. Our goal is to bring la dolce vita to you when you dine with us. Each Portofino’s restaurant is staffed by friends and family, many of whom are originally from Italy. We start with authentic Italian recipes and make them our own by working with what is fresh seasonally in our area, using local items when possible. The food has to be delicious, so we use only the finest ingredients in our cuisine. We have a passion for wine and for food, as well as an enjoyable experience in our restaurants. Whether your passion is pasta or pizza, seafood or meats, cheeses or vegetables, we look forward to welcoming you to Portofino’s Ristorante Italiano e Pizzeria.
Dining Style
Casual Dining
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Cuisines
Italian
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Hours of operation
Sunday 11:00am - 9:00pm; Monday - Thursday 10:30am - 9:00pm; Friday - Saturday 10:30am - 10:30pm Please note that Portofino's will be closed on Sundays, from May 5 through August 25. The Sunday schedule will then resume Sunday, September 1.
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Phone number
(980) 297-7090
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Business Casual
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Neighborhood
Additional
Cocktails, Full Bar, Outdoor dining, Wine
What 28 People Are SayingWrite a review
Overall ratings and reviews
4.2based on all time ratings
4.3
food
4.3
service
4.0
ambience
4.2
value
Noise · Moderate
97% of people would recommend it to a friend
5
4
3
2
1
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AG
1 review
Dined on June 8, 2019
Overall5food5service5ambience5

Pasta and Vodka sauce a MUST HAVE! The waitress was kind and informative!

Great place

AP
1 review
Dined on June 6, 2019
Overall4food4service5ambience4

The food was pretty good and the waiter was always on time and polite. I really enjoyed my first experience and will definitely go back quite a bit. There are a good amount of items on the menu I'd like to try and my fiance also really enjoyed her experience. I've already recommended the restaurant to some of my friends so expect more business.

l
1 review
Dined on April 27, 2019
Overall5food5service5ambience5

Great food atmosphere and service
Reasonable prices and nice size portions

DB
Charlotte
1 review
Dined on April 25, 2019
Overall5food5service5ambience4

Excellent service and food - will return!

D
Los Angeles
124 reviews
Dined on April 13, 2019
Overall4food5service4ambience3

For some reason I was expecting this to be an upscale restaurant. It is not. It’s a somewhat casual restaurant. But I’ve got to tell you the food was excellent! When you are in the mood for real deal Italian food this is the place to come! Service was very good, my friend had chicken piccata that was outstanding, And my linguini with Putanesca (sp?)sauce was terrific! I’m definitely going back next time I’m in Charlotte.

B
Greensboro
21 reviews
Dined on April 10, 2019
Overall4food5service3ambience3

Good food but service had some issues remembering

OT
San Francisco
1 review
Dined on January 26, 2019
Overall1food2service1ambience1

Awful - my mother’s 84th birthday dinner. The restaurant was so loud you couldn’t even hear each other. We were seated for 1.5 hours and our appetizer was the only thing served. We asked for the entrees to be boxed up and left immediately. Unbelievably BAD experience, zero customer service and our server could have cared less about our dining experience.

BM
Charlotte
5 reviews
Dined on January 12, 2019
Overall5food5service5ambience4

Consistently delicious food, reasonable prices (at all locations). Staff is well trained and attentive.

AR
Charlotte
8 reviews
Dined on January 12, 2019
Overall3food3service3ambience3

Everything about our dinner was fine, nothing was outstanding. We could have prepared it at home with a better result.

SD
1 review
Dined on January 11, 2019
Overall5food5service5ambience4

We had reservations and our table was ready when we arrived. Staff was friendly and our food was excellent.

a
E. Tennessee
11 reviews
Dined on January 6, 2019
Overall5food5service5ambience5

We love it here. Great fresh food, great service!

PP
1 review
Dined on December 29, 2018
Overall5food4service5ambience4

Everyone enjoyed what they ordered. Service was excellent.

KK
Charlotte
6 reviews
Dined on December 14, 2018
Overall5food5service5ambience5

One of my favorite Italian restaurants, food is always great!

h
Charlotte
3 reviews
Dined on December 7, 2018
Overall3food2service4ambience3

Overall the service was great but the food was just okay. The food reminded me of an upgraded Olive Garden.

D
Charlotte
45 reviews
Dined on December 1, 2018
Overall4food4service5ambience4

Great night w/friends, great basic red sauce dining, Scott is an excellent waiter.

OT
Charlotte
1 review
Dined on November 18, 2018
Overall5food5service5ambience5

Celebrated my birthday here! It was great , and there were great places to take pictures outside of the restaurant! I had such a great night!

R
Atlanta
12 reviews
Dined on November 5, 2018
Overall5food5service5ambience5

I have been here several times, now that we have moved to Charlotte. Food and service has always been great. Excellent NY style pizza. Recommended for all....

KD
Orlando
1 review
Dined on October 13, 2018
Overall5food5service5ambience5

A good find. The price was amazing for he amount of food served. Can’t waot for our next date night!

PP
Los Angeles
12 reviews
Dined on September 2, 2018
Overall1food1service1ambience1

I love this restaurant, but they accepted our reservation for two at 6 pm on 9/2 and they weren’t even open! Not cool!

KW
Charlotte
14 reviews
Dined on August 31, 2018
Overall4food4service5ambience3

Good casual venue for Italian food.
Service was very good, menu was pretty extensive. We had the crab stuffed mushrooms, house salads, veal sausage puntenesca, shrimp fradiavola and the oven baked bread. All was very good. The quality and value was also good.
Portions were large, we were able to have lunch the next day with the leftovers. Would highly recommend for a good casual night out.

j
Salt Lake City
38 reviews
Dined on August 31, 2018
Overall5food5service5ambience4

Great menu, great service and portions that will NOT leave you hungry.

KW
Charlotte
10 reviews
Dined on August 18, 2018
Overall1food2service1ambience3

We were very disappointed with our meal. Our server seemed scattered and distracted. My water glass went unfilled most of the meal. I received my meal without the correct sauce and she never checked on us. It was our anniversary dinner at one of our favorite places and we couldn’t Have been more disappointed in our service. We go there often and it is one of our favorite restaurants. The server would bring plates out without clearing the previous ones which left us scrambling to grab salad plates out of the way as she put down our plates. If she was our server again I would go elsewhere. The other waiters stopped by to say hello because they recognized us.

VD
Charlotte
19 reviews
Dined on August 7, 2018
Overall1food1service2ambience3

We arrived a few minutes early and they claimed they did not have our confirmed Opentable reservation at all, for a party of eight. They claim their Internet was down. We then had to wait 45 minutes and when we finally were seated the waitress was very distracted and the service was very slow. During the ordering process we discovered that quite a few things had an “up charge” adding to the bill and not identified on the menu. After a long wait we were served our food which was frankly bad. I had a seafood dish which was rubberized, two people had Veal that was as tough as the sole of my shoe, and one person had chicken Parmesan which she couldn’t eat because she said it had a chemical flavor to it. And to top things off the women’s bathroom was very unclean.

VA
San Francisco
3 reviews
Dined on August 4, 2018
Overall4food4service4ambience3

Portofino’s does a good job of doing what it does. It’s by no means fine dining, but the food was good, the service was good enough and the prices were reasonable. The table spacing is pretty cramped (for Charlotte), but it wasn’t particularly crowded even on a Saturday evening. Overall, we got what we paid for.

LQ
1 review
Dined on July 27, 2018
Overall2food2service2ambience3

Did not receive the service we're accustomed to with this type of restaurant. The food was only okay. Expected better food and overall better service.

AD
Charlotte
15 reviews
Dined on July 26, 2018
Overall5food5service5ambience5

As usual, another great meal. They got us in and out in record time so we could make a show.

D
Charlotte
45 reviews
Dined on June 30, 2018
Overall4food4service5ambience4

Best everyday 'Red Sauce" place, great value and Scott is a great waiter!

AD
Charlotte
15 reviews
Dined on May 27, 2018
Overall5food5service5ambience5

Another great meal here with a very upbeat server. Brought friends and they were very impressed with the food and service.