Enable JavaScript to run this app.
Skip to Main Content
OpenTable logo
  1. Home
  2. United States
  3. New York / Tri-State Area
  4. Western New York
  5. Rochester
Portico at del Lago Resort and Casino, Waterloo, NY

Portico at del Lago Resort and Casino

4.5
4.5
2021 Reviews
$31 to $50
Italian
Welcome back to Portico by Fabio Viviani! del Lago Resort & Casino has begun to accept reservations for Portico by Fabio Viviani. Reservations are highly encouraged due to limited seating capacity.

Located inside del Lago Resort and Casino, GUESTS MUST BE 21 TO DINE IN PORTICO, due to regulations on the casino floor. Once inside bask in the warm glow & Casino, hospitality paired with exceptional cuisine. Premium steaks cooked to juicy perfection, the freshest, most succulent seafood and fresh pastas are the hallmarks of success at Portico by Fabio Viviani – where the ambiance rivals the exquisitely prepared signature dishes.

Make a reservation

2 people

7:00 PM


Booked 14 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Italian, Steakhouse, Mediterranean

  • Hours of operation

    Dinner Fri–Sun 4:30 pm–9:00 pm

  • Phone number

    (315) 946-1780

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Executive chef

    Gregg Marsh

  • Catering

    We offer space for groups as large as 40 guests in our private terrace. We offer two private dining rooms with options for price-fixed, family style, or stationed dining. Consumption and open bar options are available upon request with tailored wine pairings and cocktail creations from our in house beverage team.

  • Private party facilities

    Please inquire for any private/semi-private groups larger than 14 guests by calling our restaurant main telephone line.

  • Neighborhood

    Rochester

  • Cross street

    Located in the del Lago Resort & Casino

  • Parking details

    Hotel Parking

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine

Popular dishes

What 2,021 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.6Service
  • 4.6Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Western New York

    Notable Wine List

  • Western New York

    Romantic

  • Western New York

    Italian

Sort by

Filters

  1. AS

    AlexisS

    New York Area

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Wonderful staff and great service. Portions were filling and the steak was prepared perfectly.
  2. MS

    MaryS

    New York Area

    5 reviews

    vip
    4.0

    5 reviews

    Dined 3 days ago

    overall4food4service5ambience3
    Love the friendly atmosphere. Food is not as eclectic as I would expect. It is cozier in the bar area for some reason, not sure, maybe the lighting. Prices seem high. We keep going back because we can share meals and we normally sit at the bar to eat.
  3. VO

    VickiO

    New York Area

    1 review

    1.0

    1 review

    Dined 4 days ago

    overall1food3service2ambience4
    We had made a reservation way ahead of time as we were going to a show. We arrived on time and we’re seated and placed our order. After about 10 minutes, bread was delivered. 5 minutes later our salads came. About 30 minutes later the server came to ask us if we were going to the show and we said yes and she said that your food will likely not be out in time. The kitchen was backed up and we were 10 tickets back. After about 5 minutes of discussing, we decided to pay for the salads and head to the show. Hungry. We were very hungry as we had decided to treat ourselves to a nice dinner that we unfortunately never got to enjoy. I wish she would’ve said something to us sooner as we might’ve had time to grab something quick from the food court. Not a great way to deal with such a long delay in good. I understand staffing shortages but we had made this reservation well in advance.
  4. AM

    AngelaM

    1 review

    1.0

    1 review

    Dined 4 days ago

    overall1food1service2ambience3
    Extremely slow service. The dinner itself was one of the most disappointing meals we've had in both food quality and taste. We've eaten here a number of times in the past and had wonderful experiences. Truly disappointing this time around.
  5. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    1.0

    2 reviews

    Dined 4 days ago

    overall1food1service1ambience2
    It took over an hour for our main course to come out. We had to ask the waitress where our meal was, then it came out a few minutes later. Had to send the steak back because it was cold. We have been here many times and this experience was sub par. We were in such a hurry to get to the 8pm show, i would of thought a 5:45 reservation would have given us plenty of time.
  6. WO

    WendyO

    New York Area

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    Beautiful atmosphere, fabulous food. 2nd time and will definitely be back!
  7. T

    Tourist

    New York Area

    8 reviews

    4.0

    8 reviews

    Dined 4 days ago

    overall4food3service5ambience5
    Irish coffee was weak coffee whiskey & a bit of creamer - weird
  8. TL

    ThomasL

    New York Area

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food1service3ambience3
    The bread was delicious. It was downhill from there. The chicken Marsala was not chicken Marsala. It was more like tough dry chicken thigh in gravy made fro chicken broth and cream. My husband’s $60 jumbo scallops were NOT jumbo scallops. The rice that accompanied his scallops was less than 1/4 cup. I realize acquiring certain products might still be difficult, but change your menu if you cannot produce what you list in your menu. Chicken Marsala with no mushrooms? We won’t be eating at your restaurant in the future. Perhaps we should have asked our waitress what she would recommend. Perhaps we would have had a more positive experience
  9. NB

    NancyB

    New York Area

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    We have been to Portico numerous times for dinner. It has always been a great experience and the food and service is awesome. Bonus this time was to have my picture taken with Rick Springfield. Enjoy
  10. M

    Minions

    Philadelphia

    34 reviews

    vip
    3.0

    34 reviews

    Dined on September 26, 2022

    overall3food2service4ambience3
    Disappointed with the food. Wanted very much to like it but just wasn’t very good. Ordered steak with an addition of lobster and was charge for a whole lobster? Sorry won’t be returning.
  11. SM

    SandraM

    Toronto

    15 reviews

    vip
    5.0

    15 reviews

    Dined on September 25, 2022

    overall5food5service5ambience5
    Great staff, great food, great ambiance!
  12. G

    Gary

    Las Vegas

    14 reviews

    vip
    5.0

    14 reviews

    Dined on September 24, 2022

    overall5food4service5ambience5
    Always enjoy dining at Portico
  13. LF

    LukeF

    1 review

    5.0

    1 review

    Dined on September 24, 2022

    overall5food5service5ambience5
    We had the best server and experience there , the hostesses were incredible too , very delicious food!
  14. BG

    BenG

    1 review

    3.0

    1 review

    Dined on September 23, 2022

    overall3food3service4ambience4
    Steaka were nice cuts but had no seasoning, very bland tasting.
  15. HZ

    HZ5982

    1 review

    5.0

    1 review

    Dined on September 23, 2022

    overall5food5service5ambience5
    I have been to Portico before but this was the first time I sat in the very back... it was a very intimate setting and our sever was great as well as the food!
  16. CB

    CarolB

    1 review

    3.0

    1 review

    Dined on September 22, 2022

    overall3food3service4ambience3
    Terrific waitress. Entrees were over priced for the size but filet was cooked to perfection. Veal chop was OK but risotto was very dark in color (even the waitress said it was darker than normal) very unappealing. Was taken off the table but not off the bill. Best part of meal was the salad - both of us enjoyed the ingredients and dressing was excellent. Variety of choices was slim. All in all for a special occasion I would recommend it with the knowledge that everything is ala carte and expensive.
  17. TC

    ThomasC

    Las Vegas

    11 reviews

    3.0

    11 reviews

    Dined on September 17, 2022

    overall3food4service3ambience5
    They seemed a little understaffed. We wanted to have a drink at 2 open seats at the bar before dinner but we’re told we couldn’t. Strange as there were plenty of available tables. Our server was good but appeared to have more than she could handle. She did stop and check on things. The food was great and the place always has a great ambiance. Never disappointed when we go here.
  18. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on September 16, 2022

    overall5food5service5ambience5
    It was our 50th anniversary. The server went out of his way for us. He even took our picture and brought us a champagne toast,
  19. MA

    MARK

    Orlando

    1 review

    2.0

    1 review

    Dined on September 16, 2022

    overall2food1service3ambience4
    Disappointing. Reservation for two. We both ordered medium steaks and mine came back rare, almost raw. They took it back, and when it returned it was still very raw in the middle but now with excess char. The whole time this is going on my friend is eating her dinner uncomfortably while I’m waiting for mine. I finally just tell them to keep it. For the price they charge at this restaurant you would expect a better quality and experience. We were staying for the weekend and had two reservations for this restaurant. We cancelled the second evening.
  20. C

    Clayton

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food5service5ambience5
    The service was incredible. It was our 5 year anniversary, we sat at a wonderful table. The waitress was attentive and service was incredibly fast! We will be coming here for all our anniversaries
  21. AC

    AvrilC

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on September 11, 2022

    overall5food5service5ambience5
    Went to portico for my anniversary and it did not disappoint! Absolutely perfect food- everything we tried was amazing!! The grilled octopus was some of the best I’ve ever had! And the calamari too!
  22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5
    Nice dinner before seeing stand up comedy at the vine. Won 800 at the tables after! Great night!!
  23. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on September 10, 2022

    overall1food2service1ambience1
    It was my 60 th birthday , I order a mix drink when I received it there was a BUG in it , I asked for the manager who was not very sympathetic . He asked if there was something else I wanted instead of course I was not going to get a mixed drink so I said a beer , HE sees our waitress Tells her what happen puts my beer on her tray and she brings it over!!! She proceeds to mention to my husband and I don’t worry we won’t charge you for this ! I said excuse me …. We order our dinner, I get my Caesar salad I ask if they have ground pepper? We have been there several times the waitress have always ask in the past , would you like fresh ground pepper? I asked her don’t you usually ask if you want ground pepper she said no so she brings over pepper but I grind myself and the big pepper that she would grind was right next to it . I said isn’t that the pepper she said yeah did you want that one I said no forget it. The MANAGER should have first of all had the decency to come back to the table deliver the drink do more than just give me a free beer and brush it off like it was nothing for a high class steakhouse . He should not be a manager I’ve been treated better in local restaurants and take care of better than I was there. Not Impressed at All
  24. JP

    JaneP

    New York Area

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5
    Hinned gem insådde del lago casino. Elegant and delicious food. Homemade pasta is excellent. The specialty drinks are definitely special. Perfect venue for a special occasion.
  25. NH

    NicoleH

    1 review

    5.0

    1 review

    Dined on September 9, 2022

    overall5food5service5ambience5
    Fantastic dining experience! Quality, delicious food, good pricing and beautiful ambience! The service was fantastic! We loved the bread at the beginning of the meal as well as the potatoes. The lobster tail was terrific!
  26. MT

    MichelleT

    1 review

    3.0

    1 review

    Dined on September 5, 2022

    overall3food3service3ambience4
    We visited Portico for our anniversary. Both of us reviewed the menu ahead of time - I was going between the sea bass and the scallops. When it came time to order - both we not available and they server didn’t notify us as we sat down - not the best service and disappointed that both seafood items were not available.
  27. RS

    RebeccaS

    New York Area

    1 review

    5.0

    1 review

    Dined on September 4, 2022

    overall5food5service5ambience5
    Nice experience, good food and service. Pleasant and knowledgeable waitress.
  28. JA

    JAROCH

    New York Area

    1 review

    4.0

    1 review

    Dined on September 2, 2022

    overall4food4service4ambience4
    Nice restaurant, good food. Wine by the glass was overpriced, I felt. We got the small filet (5 oz, but if it was 6 oz would have been much more satisfied - size and price wise) But overall a nice place to have a quiet dinner.
  29. D

    Daredevil

    New York Area

    36 reviews

    4.0

    36 reviews

    Dined on August 28, 2022

    overall4food4service5ambience5
    Our waitress was excellent and hence, the service good. I had the spaghetti Bolongese and I was not offered any cheese to go on top. Also, one of our guests ordered regular, black coffee and it was served in the smallest cup we have ever seen for this purpose.
  30. JF

    JamesF

    1 review

    5.0

    1 review

    Dined on August 28, 2022

    overall5food5service5ambience5
    Kelly was amazing and made sure we had everything we needed during our time there. The food was cooked to perfection.
  31. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on August 26, 2022

    overall4food4service4ambience5
    Food was good but not as good as in my other visits. Expensive but prepared well.
  32. SL

    SusyL

    New York Area

    1 review

    5.0

    1 review

    Dined on August 26, 2022

    overall5food5service5ambience5
    Always delicious food and good service at Portico!
  33. t

    toddp

    1 review

    5.0

    1 review

    Dined on August 26, 2022

    overall5food5service5ambience5
    Meat was tender and delicious. Best steak in central Ny.
  34. PA

    PATRICIAW

    New York Area

    1 review

    5.0

    1 review

    Dined on August 21, 2022

    overall5food5service5ambience5
    Waitress was great, food was top notch but very expensive.
  35. JC

    JeffC

    New York Area

    1 review

    3.0

    1 review

    Dined on August 21, 2022

    overall3food4service2ambience3
    Restaurant was kind of dead server was great took very long to get our food my rum and coke tasted just like sugar no alcohol wouldn't recommend this restaurant
  36. OT

    OpenTable Diner

    Naples

    2 reviews

    5.0

    2 reviews

    Dined on August 21, 2022

    overall5food5service5ambience5
    25th anniversary
  37. CZ

    CindyZ

    New York Area

    1 review

    5.0

    1 review

    Dined on August 20, 2022

    overall5food5service5ambience5
    very good meal, very quick service, great service!!! Meals were a little pricey, if we didn't have the voucher we probably wouldn't of gone there. Thumbs up!!!!
  38. G

    Gary

    Las Vegas

    15 reviews

    vip
    5.0

    15 reviews

    Dined on August 20, 2022

    overall5food5service4ambience5
    Always a great dining experience, great food and service. Ask for Kelly as a server.
  39. WB

    WendyB

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on August 20, 2022

    overall5food5service5ambience5
    Fantastic meals. Our server was great. Very attentive and knowledgeable when asked about wine selection.
  40. B

    Bernie46

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on August 19, 2022

    overall4food5service5ambience5
    Food Quality and service were great. Manhattan cocktails was very weak. Prices were high.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required

FAQs

Portico at del Lago Resort and Casino is rated 4.5 stars by 2021 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 14 times today
Google Map for Portico at del Lago Resort and Casino

1133 Ridge Road, Waterloo, NY 13165

Additional information

  • Cross street

    Located in the del Lago Resort & Casino

  • Neighborhood

    Rochester

  • Hours of operation

    Dinner Fri–Sun 4:30 pm–9:00 pm

  • Cuisines

    Italian, Steakhouse, Mediterranean

  • Dining style

    Casual Elegant

  • Dress code

    Business Casual

  • Parking details

    Hotel Parking

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Gregg Marsh

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine

  • Phone number

    (315) 946-1780

  • Catering

    We offer space for groups as large as 40 guests in our private terrace. We offer two private dining rooms with options for price-fixed, family style, or stationed dining. Consumption and open bar options are available upon request with tailored wine pairings and cocktail creations from our in house beverage team.

  • Private party facilities

    Please inquire for any private/semi-private groups larger than 14 guests by calling our restaurant main telephone line.

Copyright © 2022 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking LogoPriceline LogoKAYAK LogoAgoda LogoRentalcars LogoOpenTable Logo