Portico at del Lago Resort and Casino

Name: Portico at del Lago Resort and Casino
Address: 1133 Ridge Road, Waterloo, NY, United States, 13165
Telephone: (315) 946-1780
Price range: $50 and over
Rating: 4.4

4.4

2412 Reviews

$50 and over

Italian

Top Tags:

Welcome back to the award-winning Portico by Fabio Viviani! del Lago Resort & Casino has begun to accept reservations for Portico by Fabio Viviani. Reservations are highly encouraged due to limited seating capacity.

Located inside del Lago Resort and Casino, GUESTS MUST BE 21 TO DINE IN PORTICO, due to regulations on the casino floor. Once inside bask in the warm glow & Casino, hospitality paired with exceptional cuisine. Premium steaks cooked to juicy perfection, the freshest, most succulent seafood and fresh pastas are the hallmarks of success at Portico by Fabio Viviani – where the ambiance rivals the exquisitely prepared signature dishes.

Make a reservation

Party Size

2 people

DateTime

Nov 28, 2023

7:00 PM

Booked 9 times today

Dining areas

Additional information

Dining style
Casual Elegant
Price
$50 and over
Cuisines
Italian, Steakhouse, Mediterranean
Hours of operation
Dinner Thu–Sun 4:30 pm–10:00 pm
Phone number
(315) 946-1780
Website
http://dellagoresort.com/dining/porticobyfabioviviani/
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Business Casual
Executive chef
Joel Mazzacone
Catering
We offer space for groups as large as 40 guests in our private terrace. We offer two private dining rooms with options for price-fixed, family style, or stationed dining. Consumption and open bar options are available upon request with tailored wine pairings and cocktail creations from our in house beverage team.
Private party facilities
Please inquire for any private/semi-private groups larger than 14 guests by calling our restaurant main telephone line.

Location
1133 Ridge Road, Waterloo, NY 13165
Neighborhood
Rochester
Cross street
Located in the del Lago Resort & Casino
Parking details
Hotel Parking
Additional
Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Vegan, Wheelchair Access, Wine

Popular dishes

What 2,412 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4

4.4 based on recent ratings

4.4Food
4.6Service
4.6Ambience
4.1Value

Noise • Moderate

Loved For

Finger Lakes
Best Ambiance
Finger Lakes
Good for business meals
Finger Lakes
Hot spot
Finger Lakes
Great for fine wines
Finger Lakes
Romantic
Finger Lakes
Good for special occasions
Finger Lakes
Most Booked

2,412 Reviews

OT
OpenTable Diner
New York Area
4 reviews
5.0
4 reviews
Dined 4 days ago
overall5food5service5ambience5
Great food and service. Celebrated a birthday and they made it special
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d
donahead
Vancouver
5 reviews
2.0
5 reviews
Dined 4 days ago
overall2food1service3ambience4
We have been to Portico several times and have enjoyed our experience. However, this time it was far from enjoyable. First, the hostess who seated us was not very personable. When we were seated our server took our orders. We ordered some appetizers and were greatly disappointed. The Feta and Watermelon salad had to be sent back as it did not have feta on it. The grilled peach salad was to included candied walnuts and it did not. When we brought it to the attention of the server she just laughed and said the kitchen needs to learn the menu. For our entrees we order a 1/2 order o bolognese, a full order of bolognese and the pasta and meatball. The Server repeated the order properly. When it came it was 2 full orders of bolognese. When we brought it to her attention she just brushed it off and still charged us for the full order. The 2 orders of bolognese were clearly not prepared with any attention by the staff as one order perfect and the other order looked like it was dumped into the bowl. when it came time for dessert we waited over 20 minutes because server either forgot to place the order or the kitchen did not process the order. Overall, this was a very disappointing experience yet we know they can do better. Other than a brief apology from the manager it was not to the standard one would expect from this restaurant.
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PR
PatriciaR
West Palm Beach
1 review
4.0
1 review
Dined on November 19, 2023
overall4food4service4ambience4
It was our first time there! Waitress was very good and accommodating . It was our anniversary so she gave us each a glass of Italian Prosecco on the house. Food was very good. Everything A’LaCarte so it’s more expensive. Just know when you order the sides it more like family style portion size so you could save money on limited quantities. Overall it was a very nice experience and would go again.
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MR
MaryR
New York Area
2 reviews
4.0
2 reviews
Dined on November 19, 2023
overall4food5service4ambience5
Love the food. The waitress was good but it was my birthday and we were expecting something to celebrate the moment. I am coming back this week to celebrate my dear friends birthday and hope she can be surprised with at least a “Happy Birthday’. Love everything else about the restaurant!!!
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DG
DavidG
Upstate NY
1 review
4.0
1 review
Dined on November 19, 2023
overall4food3service5ambience5
Our waitress Brandy made our day. Michael the manager was great. Was my wife's 50th birthday and they made her feel special. Your menu and what you charge verse what you get. You need to step it up.
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AB
AnneB
Upstate NY
1 review
5.0
1 review
Dined on November 18, 2023
overall5food5service5ambience5
Portico was a lovely experience. The food, ambiance and derive was top notch. We can not wait to go again. I highly recommend this restaurant for any occasion.
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JG
JoeG
Upstate NY
2 reviews
4.0
2 reviews
Dined on November 18, 2023
overall4food3service5ambience5
Our server was fantastic. We Came to Delago to see a show, have diner and stay in the hotel. We were celebrating my wife's birthday. We ordered a Lobster tail. At first glance I should have realized in was completely undercooked. The outer shell was the same color as it would be coming out of the water. We were told it would be replaced. When our item was brought back I realized it was the same one that had been returned back. It was still completely undercooked. This was extreamly disappointing. My wife had never tasted lobster, this dinner was part of her birthday celebration. Our server was fantastic, I believe she was embarrassed and was extreamly apologetic. The Lobster was removed from our bill. We were greatful for our servers hospitality that we tipped her what the Lobster would have cost us. This complaint is no way a reflection on her. I would actually like to receive a phone call to discuss this further. When we checked out, we explained to the attendant what happened and he was emailing the manager.
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VB
ValerieB
New York Area
1 review
vip
1.0
1 review
Dined on November 18, 2023
overall1food1service3ambience3
What's the worst dinner we've ever had. Are veal parmesan on the bone or served raw They brought it back to the kitchen And it still came out raw We asked for the manager he said he would take it off but it was a small price to pay for the terrible terrible time we had finally after crying he took everything off the bill I should not have had to cry to have everything compensated we come a long way to go to this restaurant. This has a bad taste in our mouth I'm sorry to say You spend good money they should not have this food about the way it was especially when the manager said they've had this problem before That is poor customer service Thank you
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T
Tony
New York Area
38 reviews
vip
5.0
38 reviews
Dined on November 16, 2023
overall5food5service5ambience5
We were greeted with enthusiasm and escorted to our favorite booth. We ordered Amos wine and we’re not rushed to order our meal. When the food came it was excellent! We truly enjoyed every bite. The service was wonderful and we truly had a wonderful time.
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MS
MeganS
1 review
2.0
1 review
Dined on November 12, 2023
overall2food2service2ambience4
Prime rib was so fatty it wasn’t edible. Very overpriced for the food quality.
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on November 12, 2023
overall5food5service5ambience5
Everything was excellent except the limited menu, not sure if I’d continue to go back if menu stays as is.
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TV
TammyV
New York Area
3 reviews
3.0
3 reviews
Dined on November 10, 2023
overall3food5service4ambience3
We booked this restaurant weeks in advance for a birthday dinner only to find out that, on the evening of our reservation, there was an event in the casino which prompted the restaurant to only serve a very limited menu that night. We were not told in advance, and therefore, we were left with no other options for dining.
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SW
SandraW
1 review
2.0
1 review
Dined on November 10, 2023
overall2food1service4ambience2
They serve a event menu. Which means the choices are limited. If you are a vegetarian you can have a small salad or sea bass. Seeing there is a show every Friday and Saturday this there menu on weekends. At least you can get a table easy enough the place was empty.
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NM
NataliaM
New York Area
2 reviews
3.0
2 reviews
Dined on November 6, 2023
overall3food3service4ambience3
It was just ok. Overpriced for what it is. Probably won’t go back.
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JC
JoCoppola
Upstate NY
2 reviews
3.0
2 reviews
Dined on November 5, 2023
overall3food4service5ambience5
The only complaint is that there was a VERY limited menu.
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KL
KLo5
Nashville
2 reviews
4.0
2 reviews
Dined on November 4, 2023
overall4food3service4ambience4
Experience was just ok. Prices a bit high. Sea bass was fishy smelling and tasting, which was disappointing. The drinks and service were the best part of the experience.
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N
Nancy
New York Area
38 reviews
vip
5.0
38 reviews
Dined on November 4, 2023
overall5food5service5ambience5
Musician did not need an amplifier. We asked that they turn the music down a little as we could not hear each other talking. They did and it was so much better. Thank you.
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JF
JonF
1 review
5.0
1 review
Dined on November 4, 2023
overall5food5service5ambience5
had to ask for salt & pepper otherwise excellent!!
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P
Pmac
Atlantic City
29 reviews
vip
5.0
29 reviews
Dined on November 4, 2023
overall5food5service5ambience4
Absolutely delicious. We both had a shrimp cocktail and the pasta bolognese….highly recommend.
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J
Jennifer
DO NOT USE
1 review
4.0
1 review
Dined on November 4, 2023
overall4food5service5ambience5
We eat here every time we attend a show or go to gamble and we have never had a bad experience or meal. Although there was a limited menu at our last visit, it still was an outstanding experience.
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TM
TomM
New York Area
3 reviews
4.0
3 reviews
Dined on November 4, 2023
overall4food4service5ambience4
service was fantastic and the food was delicious. food was overpriced
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CP
CathyP
1 review
4.0
1 review
Dined on November 4, 2023
overall4food3service5ambience5
We come before a show often, but last night was the first limited menu. We probably will not return if that will be the practice moving forward.
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R
Rusty
1 review
1.0
1 review
Dined on November 4, 2023
overall1food1service4ambience4
The food had so much salt on it I could not even eat my meal.
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OT
OpenTable Diner
New York Area
6 reviews
5.0
6 reviews
Dined on November 3, 2023
overall5food5service5ambience5
Went for a birthday dinner. Food and Service were top notch as always. Fairly pricey, but expected. Will go again!
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s
susand
New York Area
6 reviews
5.0
6 reviews
Dined on November 3, 2023
overall5food4service5ambience5
Service and hostess were outstanding. Food was very good however, wish there were more choices. Loved the small filet. The other steaks are much too big. A few more pasta choices would be good, as well.
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DT
DavidT
New York Area
4 reviews
5.0
4 reviews
Dined on November 3, 2023
overall5food5service5ambience5
Steak and lobster were amazing as always. Calamari was the best I have had in years!
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OT
OpenTable Diner
Las Vegas
4 reviews
5.0
4 reviews
Dined on November 3, 2023
overall5food5service5ambience5
Delicious food and fantastic service! Highly recommend
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EO
ErnestO
1 review
2.0
1 review
Dined on October 28, 2023
overall2food2service5ambience5
Always have dinner there and always order the same thing…twin lobster tails and filet mignon for me. Ordered my filet medium rare and it was well done (not even a little pink in the center). First time that happened to me. Wife’s lobster tails were perfect as usual. Mr. Ernest Orlando
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MG
MorganG
Orlando
1 review
5.0
1 review
Dined on October 28, 2023
overall5food5service5ambience5
Our waitress was phenomenal only second to the amazing food we had. The ambience was perfect for a birthday dinner for 2. We will be back!
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SS
SamS
Brazil
3 reviews
4.0
3 reviews
Dined on October 28, 2023
overall4food3service4ambience3
Dinner was nice. We expected more ambiance and we expected our dinner to be outstanding. Our dinner was definitely good, but not the quality that we expected.
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DD
DebbieD
New York Area
28 reviews
vip
4.0
28 reviews
Dined on October 26, 2023
overall4food3service5ambience5
The waitress was very nice and friendly didn't care for the dinner I had that was my fault
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BP
BobP
New York Area
3 reviews
5.0
3 reviews
Dined on October 26, 2023
overall5food5service5ambience5
Very good service and food. The complimentary dessert for a birthday celebration was very nice.
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F
Foodygirl
Cleveland
3 reviews
5.0
3 reviews
Dined on October 22, 2023
overall5food5service5ambience5
Food was excellent! Quite pricy, but excellent service
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OT
OpenTable Diner
New York Area
2 reviews
5.0
2 reviews
Dined on October 22, 2023
overall5food5service5ambience5
Best food I have had in a very long time. Thank you
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ZT
ZTerwill
Upstate NY
1 review
5.0
1 review
Dined on October 22, 2023
overall5food5service5ambience3
Amazing food and helpful staff. Overly loud drunk patrons in the corner did ruin the romantic date night mood though. Portico can't control them though.
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SF
StaceyF
Greater Boston
5 reviews
5.0
5 reviews
Dined on October 22, 2023
overall5food5service5ambience5
We go a few times a year. We both think this was one of the best meals we had!!! It was our anniversary dinner and everything was perfect.
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J
Jimk
Miami
3 reviews
5.0
3 reviews
Dined on October 21, 2023
overall5food5service5ambience5
Excellent food, service, and staff. Front end service excellent Meals were perfect
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RC
RClaypool
Upstate NY
2 reviews
3.0
2 reviews
Dined on October 21, 2023
overall3food3service3ambience5
We were really looking forward to this special dinner out. It ended up just so-so. The front end staff were friendly and efficient. The restaurant was beautiful and the live music (piano player/singer) was fabulous. Our server was just so-so. She only came to the table when she was dropping off food and wasn't very friendly. We ordered the bone marrow and French onion soup for appetizers. Both were OK. (The bread and herb butter was very good.) I ordered the sea bass. It was very over cooked and dry. There was no sauce or anything to help with that. The broccolini was so tough I couldn't even cut it with a knife. The potatoes were just plain. My husband ordered the pork chop which was huge and cooked well, but again, just kind of blah. I was supposed to have received a dessert as the dinner was for my birthday, but it didn't come. The beer selection was excellent. All in all, it was just middle of the road. Probably would not go back.
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CP
CourtneyP
New York Area
5 reviews
5.0
5 reviews
Dined on October 21, 2023
overall5food5service5ambience5
Excellent job. Glad that I was able to celebrate my special birthday there.
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OT
OpenTable Diner
1 review
4.0
1 review
Dined on October 21, 2023
overall4food4service5ambience5
Vic was amazing! Food and cocktails were delish. We had a great time.
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Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Sealed or wrapped utensils used
- Common areas deep-cleaned daily
- Sanitizer or wipes provided for customers
Physical distancing
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables

Screening
- Sick staff prohibited in the workplace
- Staff temperature check required

FAQs

Portico at del Lago Resort and Casino is rated 4.4 stars by 2412 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Nov 28, 2023

7:00 PM

Booked 9 times today

Google Map for Portico at del Lago Resort and Casino

1133 Ridge Road, Waterloo, NY 13165

Dining areas

Additional information

Cross street
Located in the del Lago Resort & Casino
Neighborhood
Rochester
Hours of operation
Dinner Thu–Sun 4:30 pm–10:00 pm
Price
$50 and over
Cuisines
Italian, Steakhouse, Mediterranean
Dining style
Casual Elegant
Dress code
Business Casual
Parking details
Hotel Parking
Payment options
AMEX, Discover, Mastercard, Visa
Executive chef
Joel Mazzacone
Additional
Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Vegan, Wheelchair Access, Wine

Website
http://dellagoresort.com/dining/porticobyfabioviviani/
Phone number
(315) 946-1780
Catering
We offer space for groups as large as 40 guests in our private terrace. We offer two private dining rooms with options for price-fixed, family style, or stationed dining. Consumption and open bar options are available upon request with tailored wine pairings and cocktail creations from our in house beverage team.
Private party facilities
Please inquire for any private/semi-private groups larger than 14 guests by calling our restaurant main telephone line.

Portico at del Lago Resort and Casino

Make a reservation

Dining areas

Additional information

Popular dishes

Calamari

Shrimp Cocktail

Shrimp Scampi

Menu

What 2,412 people are saying

Overall ratings and reviews

Loved For

Safety precautions

Cleaning & sanitizing

Physical distancing

Screening

FAQs

How is Portico at del Lago Resort and Casino restaurant rated?

Is Portico at del Lago Resort and Casino currently accepting reservations?

Make a reservation

Dining areas

Additional information