Portals Restaurant

3.7
518 Reviews
$31 to $50
Northwest
Located in the Lodge at Suncadia. A casual family friendly restaurant with outstanding views. Plentiful breakfast , inspired lunch sandwiches and soups, and Pacific Northwest fare for dinners and Brunch on weekends.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 518 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.5
food
3.9
service
4.0
ambience
3.4
value
Noise · Moderate
60% of people would recommend it to a friend
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OT
OpenTable Diner
Denver
1 review
Dined on November 14, 2020
Overall2food1service2ambience3

Very limited menu. Below average tasting food. Below average service.

BD
vipBobD
Palm Springs
30 reviews
Dined on November 7, 2020
Overall4food3service4ambience4

Very quiet now with less people. Service from Tevin was very good.

t
tess
Seattle
5 reviews
Dined on November 6, 2020
Overall2food2service3ambience2

Not welcoming.. food Mediocre, the classic Lodge ambience is gone.... the water waiter is more warm than the regular server and receptionist.

OT
OpenTable Diner
Seattle
1 review
Dined on October 23, 2020
Overall5food4service5ambience5

It was our first outing to a restaurant since the COVID-19 pandemic started and it was to celebrate our wedding anniversary. Great, quiet meal with great service. Everyone was very attentive and courteous. Thank you.

M
Mary
Hawaii
1 review
Dined on October 23, 2020
Overall1food1service1ambience1

Food was tasteless, very small
Portions, limited menu.

L
Laura
Seattle
2 reviews
Dined on October 23, 2020
Overall3food4service3ambience4

I got the steak a bit overpriced but was still good, my boyfriend got pork chop, was very good and his risotto was delicious. Our waitress was very friendly, but she did not tell us that refills on soda are not free and he was charged for two sodas, which isn't a huge deal huge but would have appreciated if she had told us. The decor was beautiful but the chairs were uncomfortable. Overall a good dining experience.

PS
PatS
Seattle
6 reviews
Dined on October 20, 2020
Overall5food3service4ambience5

This is a large beautiful restaurant. We were seated in front of a large gas fireplace. Those with backs to the fireplace can get too hot. Service was very good but the food could use some improvement. I had salmon and it was overcooked. The steaks were cooked as requested. My husband said the fish on the fish and chips dinner were not hot and he did not like it and gave most of it to another in our party. I realize this is a difficult time during the Pandemic but for the price of the food in this restaurant it could be better.

CE
vipCruiseExec
Seattle
13 reviews
Dined on October 16, 2020
Overall4food4service5ambience4

Portals does a great job and is a consistently good choice in Suncadia. Staff is very friendly, and kudos to the whole front of house team for doing such an excellent job during all of the Covid operating restrictions.

R
Rebekah
1 review
Dined on October 3, 2020
Overall2food3service2ambience5

The food was decent tasting, but everyone in my party had stomach aches through the night. Service was terrible.

f
vipfarr76
Seattle
93 reviews
Dined on September 29, 2020
Overall5food5service5ambience5

We enjoyed Portals Restaurant very much during our recent short stay at Suncadia Lodge. Our dinners were absolutely delicious and the service was fantastic. We would definitely eat there again on our next visit. The Double Pork Chop with Risotto was very good as was their Cheeseburger.

RE
RobertE
1 review
Dined on September 28, 2020
Overall4food3service4ambience4

All of Portals staff strictly followed the COVID-19 rules -- a huge plus. Service was attentive and efficient. The food, my wife and I split a Caesar's salad and the half chicken with corn and beans, was good, but nothing special. But then being married to a chef has perhaps made me a little jaded.

SN
ScottN
Seattle
2 reviews
Dined on September 22, 2020
Overall4food5service5ambience3

Best pork chops I have ever had in my life! these are what you want to order. With Covid the menu was fairly small, however once I tasted The pork chops I was very happy with this place.

DC
DennisC
1 review
Dined on September 17, 2020
Overall1food1service2ambience2

The potatoes at breakfast should never been put on the plates. They were dry. Perhaps made the night before or early that morning. No moisture, could not eat them.

Portals Restaurant
Responded on September 25, 2020

Thank you Dennis for sharing your experience with us. Our culinary team is reviewing cooking and holding times to avoid dry breakfast potatoes in the future.

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BF
BrianF
1 review
Dined on September 11, 2020
Overall1food1service1ambience1

They didn't have my reservation and we ended up eating at McDonald's.

SE
SeattleE
Seattle
2 reviews
Dined on September 11, 2020
Overall5food5service5ambience5

Great service!

SL
vipShellyL
Seattle
8 reviews
Dined on September 6, 2020
Overall3food1service3ambience3

Had to send food back as it was cold when it arrived; then took an extremely long time to get the main dish replaced.

OT
OpenTable Diner
Seattle
1 review
Dined on September 6, 2020
Overall5food5service5ambience5

This restaurant was great and conveniently located in our hotel. We did make reservations due to
Covid restrictions. They didn’t have a kids menu for our daughter so we just ordered her a flatbread pizza. I ordered the half chicken with veggies and my husband ordered the salmon! So so good!

Portals Restaurant
Responded on September 10, 2020

Thank you for sharing your recent experience with us. We do have a kids menu in Portals and may not have correctly made you aware of this. We will ensure we are more prominently highlighting the kids menu going forward.

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OT
OpenTable Diner
Seattle
2 reviews
Dined on August 31, 2020
Overall3food2service3ambience4

For being in such a beautiful location, the menu was very limited and just average quality. One of the people in our party was vegan and all they would make for her was a small plate of sautéed vegetables. Unfortunately they are one of only two restaurants in the area so there aren’t many options.

Portals Restaurant
Responded on September 10, 2020

Thank you for sharing your experience. I have shared this with our team. We are fully capable of delivering more than you experienced and look forward to a future opportunity to do so for you. Regards, Bernard

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CK
CathleenK
Seattle
11 reviews
Dined on August 29, 2020
Overall3food3service5ambience4

Birthday dinner. Food was ok but not great. Menu of course was limited with COVID. Baked chicken was an odd flavor. Risotto was good. Burger was adequate but nothing to write home about. Service was very good.

Portals Restaurant
Responded on September 10, 2020

Hello Cathleen, Thank you for sharing your experience. We are growing and modifying our menu as we grow out of the Covid restriction we've been managing. We look forward to delivering you an improved experience on your next visit. Regards, Bernard

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OT
OpenTable Diner
Seattle
2 reviews
Dined on August 28, 2020
Overall1food1service3ambience2

Food was bland. Seafood was overcooked. Not worth the money.

l
lauraj
Seattle
1 review
Dined on August 26, 2020
Overall2food1service2ambience5

I ate dinner there twice. Food was plane, with no flavor. I spoke with other guests that thought the same thing. It has an incredible view that cannot be beat.

ST
SuzetteT
Seattle
1 review
Dined on August 26, 2020
Overall2food2service3ambience2

Food was nothing special. Servers and others at restaurant cater to members and regulars. Guests for short stays ignored.

AC
AmandaC
Seattle
1 review
Dined on August 19, 2020
Overall5food4service5ambience3

Beautiful views and good food! Staff was friendly and sanitation practices were sufficient.

OT
OpenTable Diner
Seattle
3 reviews
Dined on August 3, 2020
Overall3food2service3ambience4

The view is magnificent, and that is the major draw at this restaurant. Despite ongoing Covid precautions, the staff was attentive and friendly. Overall the food is mediocre- Ruby Tuesday’s in a beautiful setting, with a golf club price point. My veggie burger was burnt to a crisp, with a Caesar salad drenched in dressing, and a Costco roll for a starter.

OT
OpenTable Diner
Seattle
6 reviews
Dined on July 31, 2020
Overall5food5service5ambience5

Such a wonderful dinner! Our waitress was amazing and we loved everything about our experience here. We both had the NY steak and it was delicious.

DM
DMJM99
Seattle
2 reviews
Dined on July 31, 2020
Overall4food5service5ambience5

Limited menu, with smaller portions than expected. Very good food though. Very good cleaning and spacing for COVID prevention.

OT
OpenTable Diner
1 review
Dined on July 29, 2020
Overall5food5service5ambience5

We had exceptional service and the food was delicious. Our server (Lauren) was awesome and made our honeymoon dinner very special. The food and drinks came quickly and she checked on us several times. Fantastic service and food!

OT
OpenTable Diner
Seattle
1 review
Dined on July 24, 2020
Overall5food5service5ambience5

Great food, nice ambiance, special attention to distancing.

ML
MichaelL
Seattle
1 review
Dined on July 20, 2020
Overall1food1service2ambience3

Food was not good for environment, I would expect much better. Service was slow, understaffed. I could tell others were frustrated as well. I recommend opening a high end steakhouse in this space, it would fare better. I prefer the storehouse or Swiftwater.

Portals Restaurant
Responded on July 29, 2020

Hello Michael, Please accept our apologies for the services you experienced that were below our standards. We expect to be better adjusted with our staffing moving forward as we come out of Covid reopening. We hope to have another opportunity to deliver you a much better experience.

Report
OT
OpenTable Diner
Seattle
2 reviews
Dined on July 19, 2020
Overall1food4service1ambience1

Understaffed
Employee running ragged. Not her fault.
Meal small for price
Meals came out so fast felt like a fast food restaurant
Temp afire was stuffy no air flow

Portals Restaurant
Responded on July 29, 2020

Hello, Thank you for the feedback. Please accept our apologies for the experienc that were below our standards. We expect to be better adjusted with our staffing moving forward as we come out of Covid reopening. We hope to have another opportunity to deliver you a much better experience.

Report
JO
JessicaO
1 review
Dined on July 19, 2020
Overall1food4service1ambience3

We waited 30 minutes for our first drink and only had our waitress check on us one time. We never had the chance of ordering another drink. We had to flag someone down in order to get service in the first place.
This restaurant was recommended to use and it was a terrible experience.

Z
Zach
Seattle
3 reviews
Dined on July 18, 2020
Overall2food1service2ambience4

Beautiful restaurant inside the Lodge with the most stunning views but such a disappointment in the menu. It felt like a very abbreviated room service menu and the food was awful. Not sure if the chef didn’t return after COVID or they can’t afford better quality because of the pandemic but it was worse than a Denny’s.

LP
LindaP
Seattle
3 reviews
Dined on July 17, 2020
Overall2food2service4ambience3

the fish was overcooked, in fact it was black but not in the blackened way. My friend should have sent it back, she didnt that part is on her, but the server should have looked at it and decided that no one should have flat black fish that breaks when touched and sent it back herself. Training would be good in this regards.
I had the shrimp/fish pasta. it was ok, nothing to write home about and really not good value for money.
Wont be going back to this restaurant

OT
OpenTable Diner
Hawaii
3 reviews
Dined on July 14, 2020
Overall5food5service5ambience5

This was truly one of the best salmon meals I have ever had the fish was cooked perfectly the vegetables were well seasoned. Our kids whom are picky eaters loved the chicken fingers and fries.

c
ctay
Seattle
13 reviews
Dined on March 2, 2020
Overall4food3service5ambience3

Food was just okay. Very limited menu, though I understand that it is a slow time of year at the resort. Music too loud. Lights too bright. Service was exceptionally good!

L
Lasteph
Seattle
2 reviews
Dined on February 28, 2020
Overall3food2service3ambience5

The food is over priced for the value and taste. There are better restaurants on the resort that are much better.

ME
vipMelissaE
Seattle
16 reviews
Dined on February 17, 2020
Overall3food3service4ambience4

Mediocre food. Beautiful location.

GS
GSns
Seattle
1 review
Dined on February 16, 2020
Overall4food2service4ambience5

Dinner: The quality of the food didn’t meet our expectations, specifically when considering the price.
The wine was not good. Disappointing
Breakfast: was good and not too pricey. A better experience than the dinner for sure.

T
Timv
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

This was our first visit here, as we usually go to the Winery. Great service, food was very good and we loved the atmosphere of casual elegance. We'll return for certain.

S
vipSteve
Seattle
1 review
Dined on February 9, 2020
Overall5food5service5ambience5

Great breakfast

FAQs

Portals Restaurant offers takeout which you can order by calling the restaurant at (509) 649-6473.

Portals Restaurant is rated 3.7 stars by 518 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Portals Restaurant