Portals Restaurant

3.4
440 reviews
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$31 to $50
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Northwest
Due to a kitchen fire, food service at Portals Restaurant at the Lodge has shifted to a Chef-crafted home style custom buffet for a few months. Buffet includes non-alcoholic beverages and pricing is:
Breakfast Buffet $20 adults and $12 kids 4-12yrs
Lunch Buffet $24 adults and $13 kids 4-12yrs
Dinner Bufet $29 adults and $14 kids 4-12yrs

Due to the same circumstances, we unfortunately are currently unable to offer in-room dining services.

At The Lodge at Suncadia, Portals offers breakfast, lunch and dinner, and features an ever changing menu of sophisticated, home style cuisine with fresh, local, and organically grown ingredients, made even more enjoyable by the incredible, panoramic views of the Cle Elum River and Cascade Mountains.

Fifty-6 Degrees Lounge at The Lodge is your friendly connection spot, serving a diverse selection of local, handcrafted wines and microbrews. Mingle, unwind, and share the best of Northwest inspired pleasures for the palate.

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Sun - Thu 5:00PM - 6:00PM
Fri - Sat 9:00PM - 10:00PM

What 440 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.3
food
3.8
service
3.6
ambience
3.0
value
Noise · Quiet
57% of people would recommend it to a friend
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PF
Seattle
5 reviews
Dined on March 11, 2019
Overall 1food 1service 1ambience 1

They were closed and I got no notification of that! 😖

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LW
Seattle
1 review
Dined on March 9, 2019
Overall 3food 3service 5ambience 5

Since the restaurant is in repair from a fire that occurred last year, they have buffet style dining for $30pp. We had read the reviews of others that mentioned to quality of the food, so we weren't terribly surprised and went in with realistic expectations. The food was adequate, unfortunately a little on the cold temperature side. The salads were wonderful, prime rib, pasta bar was decent. Overall not too many options for the price though. However, I must say the staff was wonderful and the view was truly amazing and the best part of the dinner. Nice ambiance. So overall a little pricey for what you get, but the view, comforts and convenience make up for it.

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OT
San Diego
5 reviews
Dined on March 1, 2019
Overall 3food 3service 4ambience 3

Only option was a buffet? Prime rib was very good but the rest was not. 3 little kids, just doesn’t work. And the bill was over $150? Not the best experience we’ve had at the Lodge. Too bad, hope they redirect

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OT
Seattle
2 reviews
Dined on February 17, 2019
Overall 3food 2service 4ambience 4

We didn’t love the buffet that they are currently offering. Looking forward to them getting their kitchen and full menu back.

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GH
Seattle
6 reviews
Dined on February 16, 2019
Overall 1food 1service 2ambience 2

We've dined at Portals perhaps 5 times during 3 different visits to Suncadia. Last winter, we found it to be mediocre, breakfast was overpriced and underwhelming. Dinner suffered from slow service and lackluster food. A visit over the summer yielded a very different experience, the food was good, the service was acceptable. So we decided to dine there again on our recent winter trip to Sundcadia. We were staying in the lodge, it's right there, we didn't want to eat at Hoist House two nights in a row, or drive into Roslyn. Upon checking in at the hotel, I saw that there was a buffet dinner and assumed it was an option, not the only option, but it listed a salmon dish that seemed similar to the good one I'd had over the summer so I wasn't concerned. Our reservation was for 7PM. We were shown to our table at the far far end of the restaurant (after being walked past multiple empty tables of the same size), seated by the hostess, and told our server would be with us shortly. He was, he asked for our drink order, told us about the salmon dish and the carving station. We went to the buffet only to find that there wasn't any salmon, just a sad looking mahi mahi in a lemon butter sauce, overcooked vegetable medley, soggy tater tots, a make-your-own pasta option, some baked potatoes and a few salad options, in addition to chicken strips and prime rib. Being that we don't eat meat, that left us the option of the mahi mahi, salads, and make your own pasta. I tried the mahi mahi which was bland and uninspired. The salads were fine. The make your own pasta was nothing to write home about and none of it, none of it was worth the price of the Buffet ($30 for an adult). Service was slow by just about any standards, which I've come to expect at Portals from my previous experiences there.

Next time we visit Suncadia, we will skip the meal at Portals and make other plans.

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OT
1 review
Dined on January 26, 2019
Overall 4food 2service 5ambience 5

Not the greatest buffet especially for the price. Frozen pizza, really!

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CM
1 review
Dined on January 1, 2019
Overall 5food 5service 5ambience 3

We went to Suncadia to play in the snow, ice skate and celebrate the New Year and my 60th birthday with our kids and grandkids. What a blast. We went to the Gas Lamp Grill because it was in Suncadia and have been here before for after golf libations.

I have to say the food was INCREDIBLE! Everyone enjoyed their food tremendously--even the Grandkids! The service was outstanding as well. Very attentive and very friendly. Great dining experience and I will be sure to include the Gas Lamp Grill next time we're in Suncadia.

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NT
Seattle
6 reviews
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

Excellent food & service! Our fist time giving this place a try (after several bad food & service experiences at nearby winery restaurant), and the food and service exceeded our expectations! We'll be coming back here again for sure.

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CS
1 review
Dined on December 16, 2018
Overall 1food 1service 1ambience 1

It was closed when we arrived for our 1130 reservation which was confirmed the day before.

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t
Seattle
10 reviews
Dined on December 8, 2018
Overall 2food 2service 3ambience 2

Not a fan. Seemed more like a banquet room than a restaurant worthy of upscale restaurant pricing. Food was mediocre at best.

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OT
Philadelphia
1 review
Dined on November 24, 2018
Overall 4food 5service 5ambience 4

Food quality is excellent and service from start to finish was impeccable. My only complaint is that there’s literally 3 dishes for a vegetarian to choose from and two of them are salads.

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S
Seattle
3 reviews
Dined on November 17, 2018
Overall 4food 4service 5ambience 3

Great service. Food was typical hotel food. Good beverage selection. Other guests were loud with less than behaved kids crawling under tables and yelling. Next time we’d arrive later and avoid the family dinner hours.

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SR
Panama
7 reviews
Dined on October 5, 2018
Overall 5food 5service 5ambience 5

Our server was James and he was absolutely delightful!

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M
Phoenix
9 reviews
Dined on August 25, 2018
Overall 3food 2service 4ambience 4

Had heard really good things but was disappointed in the meal itself. The plate was hot and the fish entree was hot, but for both my wife and me the starch/vegetables/accompaniments to the entree were barely warm. The fish itself (I had the special Sea Bass and my wife had the King Salmon) was excellent and otherwise it was a nice evening. Excellent guitarist and soloist in the lobby who we enjoyed listening to after dinner. We did breakfast there the next morning and it was excellent.

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D
1 review
Dined on August 22, 2018
Overall 3food 2service 5ambience 5

Wait staff was great and tentative. Food was comparable to an Applebee’s and overpriced. Good kid options. I had the red pepper linguine and it had no taste and had a few macaroni noodles mixed in which makes me wonder how they prepare the food. I prefer the winery which is expensive but so worth it.

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OT
Seattle
7 reviews
Dined on August 16, 2018
Overall 3food 3service 4ambience 3

Incredible views from the dining room. The menu isn’t anything to write home about.

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JL
Seattle
1 review
Dined on August 15, 2018
Overall 4food 4service 4ambience 4

We had an excellent dinner and the waitstaff was fabulous. They also have a wonderful kid’s menu for those 12 and under. It was a fantastic meal with an awesome view!

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SC
Los Angeles
149 reviews
Dined on August 5, 2018
Overall 3food 4service 3ambience 3

Food was good service a bit slow and forgetful wait staff. You don’t have a selection of good teas on hand decaf is not good when one asks for earl gray. Water was not refilled and wrong food brought to table. Clearly a lot of confusion

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AA
Phoenix
3 reviews
Dined on July 28, 2018
Overall 3food 3service 3ambience 4

View is unbeatable, giant windows overlook gorgeous scenery

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OT
Seattle
2 reviews
Dined on July 26, 2018
Overall 4food 4service 4ambience 4

Food was good. Service was great, and the view was amazing.

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L
Las Vegas
7 reviews
Dined on July 20, 2018
Overall 2food 1service 2ambience 3

We visit Suncadia twice a year and I was very disappointed in the change change in quality of the food. The prices have stayed the same but the quality of the food has gone down to what you would except from a fast food drive thru.

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ML
1 review
Dined on July 15, 2018
Overall 5food 4service 5ambience 5

The service was very attentive and friendly and we were seated near the window with an outstanding view of the area. The drinks were very prompt and well made and accommodated my wife's health issues. The food was very tasty and a nice portion of everything. The restaurant was not crowded when we were there so there was no noise issue at all. A nice venue for a well made dinner!

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JS
Seattle
1 review
Dined on June 29, 2018
Overall 2food 2service 4ambience 5

The window table with the view was excellent. All four meals were fair at best. Would probably never return. Our experience was a very noisy atmosphere.

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RS
1 review
Dined on June 17, 2018
Overall 5food 5service 5ambience 5

Completely enjoyed our experience, The staff were ver attentive.

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MM
1 review
Dined on June 17, 2018
Overall 2food 2service 1ambience 4

We arrived to Portals with a reservation that I had booked about a month in advance. Check in was very unorganized. They were not prepared to seat us and it took some time to figure this out. We were even escorted to a table only to be turned around and said it was a mistake, and we needed to wait in the lobby until our true table was ready. We were visiting on Father's Day and anticipated things would be busy, so we were understanding of the small delay in being seated. However, the experience did not get better. My mug for coffee had a lipstick stain on it from a previous diner. They also would not serve breakfast to us since the morning rush was too busy and they essentially ran out of food (our reservation was for 11:00am on a Sunday, we certainly assumed breakfast or brunch would be an option at this time on Father's Day). We were pointed towards the lunch menu. Then, our food took a VERY long time to arrive and one of the food items was completely burned and inedible so this needed to be reordered. Our server was great, very apologetic and was admirably trying to turn around our experience. However, I was very underwhelmed by Portals. The experience and food were disappointing and this is not my first time feeling this way. As my last several dining experiences have been similar to this, I am now taking the time to right a review. Portals is in a fabulous location and the restaurant is beautiful. I remember visiting for the first time in 2012 and the meal was truly phenomenal. I'm not sure what the cause of the downturn is but I'm really hoping things shape up.

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MN
1 review
Dined on June 16, 2018
Overall 4food 3service 5ambience 5

I was taken there for my 50th Bday dinner. I had the salad that had the prawns and salmon in it and it was very mediocre and my dad had the buffalo that was very grissley, so not really impressive at all. While the brussel sprout appetizer was amazing as was the birthday dessert that was recommended by our server was soooooo good. The bread at the beginning was the best ever. So, while the meals themselves were not that great, so many other things were. The service, the view, the ambiance and the appetizers and bread will bring me back, I just now know the items on the menu I wont order. Thank you.

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s
1 review
Dined on June 16, 2018
Overall 3food 5service 2ambience 4

You can't beat the view and the food is wonderful as well. Unfortunately, while the restaurant was not very busy the service was very poor. Felt rushed to give order, had to remind server for drinks and no one checked on us after food was served until the check came.

Good food and view made it worth it but don't expect 5 star service.

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OT
Seattle
7 reviews
Dined on June 11, 2018
Overall 5food 5service 3ambience 5

We eat here often, the view is amazing, the food is good and for the price you’re paying it would be nice if you didn’t have to flag down your waiter or waitress to get a refill on a cocktail

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MR
Seattle
1 review
Dined on June 10, 2018
Overall 3food 2service 3ambience 5

The food was pretty basic. We ordered dessert and had to send back because the Doughnuts were cooked in oil that was used to make onion rings. They only took the dessert charge off the bill (which we only took one bite of) originally. Then later took a small discount. The view is incredible, the food and service was forgettable.

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M
Palm Springs
40 reviews
Dined on May 26, 2018
Overall 5food 5service 5ambience 5

A wonderful bur

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AV
Seattle
4 reviews
Dined on May 24, 2018
Overall 4food 4service 4ambience 4

Very pleasant staff. The kitchen was a bit slow as we waited probably 30 minutes or more between our starter salad and entrees. However the ambiance was pleasant - sunny day, beautiful view, beverages - and therefore the wait passed pleasantly.

Lots of kids with other guests brought the noise level up some, but everyone was well behaved. We were there on a Thursday evening and I believe Portals may be the only dinner restaurant open mid-week on property except for Swiftwater winery.

Our food was very tasty: Steak, Elk shepherd pie, berry cobbler.

As we left, the outdoor fire pit was lit and a group was gathering around the surrounding seats. It looked cozy.

Small nit - I would expect a 4 star location cleaning crew to be a bit more detailed. The beautiful view was marred by the semi successful attempt to clean the big bank of windows overlooking the valley. A squeegee is needed to avoid the big circular rubbing marks on the window that the streaming sunlight makes very visible.

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JG
Seattle
1 review
Dined on May 20, 2018
Overall 4food 4service 5ambience 5

The perfect meeting place for family from Seattle and Yakima. Beautiful landscape where every segment of the population comes together to enjoy nature combined with elegant dining and lodging. Something for everyone.

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LH
1 review
Dined on May 13, 2018
Overall 2food 2service 4ambience 5

Went for Mother's Day brunch. Service was a bit slow initially but once we were seated, folks were very attentive. The buffet appeared nice and was displayed well. After getting our plates we realized the food had been sitting out for some time. The eggs, meats and other
"hot" selections were cold and should have been replenished hours ago. The fruit trays were very nice as was the seafood and desserts. The serving utensils should have been attended to as many were covered with food and not usable. As we left the restaurant the center seating area of the Lodge had tables FULL of previous patrons leftover food and drinks scattered on every table so there was not a place to sit and enjoy the ambiance. We drove from the Seattle area to have brunch at Portals, after spending over $200 for 3 of us, it was a bit disappointing.

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OT
1 review
Dined on May 13, 2018
Overall 5food 4service 4ambience 5

Mothers Day

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ME
Seattle
8 reviews
Dined on May 6, 2018
Overall 5food 5service 5ambience 5

We recently celebrated our 24th Wedding Anniversary at Suncadia, and dined at The Portals. Everything was lovely, the food choices were great, the staff made everything special. Excellent for a romantic getaway, a relaxing getaway, or even a getaway with your children. Very family friendly, yet our romantic weekend was perfect, too !

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d
1 review
Dined on May 2, 2018
Overall 4food 5service 5ambience 5

Great food and service. Had some unique dinner specials that were very good ie pot roast dinner

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BK
1 review
Dined on April 28, 2018
Overall 4food 5service 4ambience 5

My friends and I stayed at suncadia for 2 nights. We ate at Portals 4 times during our stay. Not only was the food delicious, every time, the waiters/waitresses were great. Some stood out more than others. There were several people dressed up for the night and dressed down just eating dinner. There were several families as well.

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FR
Seattle
1 review
Dined on April 14, 2018
Overall 4food 4service 5ambience 4

It was great except seated next to crying baby after calling ahead to inform that it was a dinner before a proposal.

The table was outfitted with extra flowers and candles and that was nice. We also had a great view from our table.

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K
Seattle
1 review
Dined on April 5, 2018
Overall 3food 3service 3ambience 4

Food was ok, service was ok and drinks were ok. The restaurant just fell a little short for the resort.

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MM
Seattle
1 review
Dined on March 31, 2018
Overall 4food 5service 4ambience 5

After reading some previous reviews I was unsure how Portals would be. The food was fantastic and the service was pretty good. I heard that they got a new executive chef who has improved the menu!

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