Pooley bridge inn

Pooley bridge inn reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Samantha

   Cumbria1 review

   3.0

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Reserved outside seating for my husbands birthday this lunchtime (just two of us) as it was forecast nice weather. Ordered starters and mains at the bar and paid cash, was seated quickly, bar staff were friendly. Outside courtyard was lovely with heated booths, nice atmosphere. Food order was Soup of the day, Halloumi Fries to start and Chicken Kebab and Steak for mains. However, both starters and main course came at the same time. Was difficult to eat both starter and main course at the same time without any of the food getting cold. Halloumi Fries and Soup were piping hot but the Chunky Chips and Steak were not hot when served to the table. Garlic and Tomato Butter for the steak was lovely. No member of staff came to the table to ask if the food was OK whilst we were eating. We left the Chunky Chips, some Halloumi Fries and half the soup as we didn't eat them fast enough and they were cold. When a member of staff came to clear the plates we told her what had happened. Her response was to blame it on the member of bar staff that took the order as it was "policy to serve both starters and mains at the same time when sat outside". There was nothing stating this on the menus that we saw and had we known we would have gone inside to eat as there was plenty of available tables. I've been in the catering industry for 35 years and have never known anywhere to have such a policy. We were really disappointed as it took the shine of the birthday celebration.
   

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2. N

   Natasha

   Cumbria2 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Absolutely delicious food, well presented, very generous portions, and the staff were attentive and friendly. Pleasant ambience, warm and welcoming, and quite quiet. Would definitely return to try the other options!
   

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3. D

   Diane

   Cumbria1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Food was awful chef put pepper on my fried eggs I hate pepper the ham didn’t look or taste like ham also had a little pepper on mushrooms was soggy will not be back again use to love coming here what a shame I won’t be back
   

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4. D

   DIANNE

   Cumbria1 review

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great place to eat in Pooley Bridge with live music on the Friday we visited
   

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5. J

   Jackie

   London76 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very beautiful pub and the food is very nice, very generous portions.
   

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6. L

   Lesley

   Glasgow1 review

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food with great service, thoroughly enjoyed
   

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7. N

   Nicki

   London1 review

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my birthday and I had the Lamb Henry. It was delicious, along with the accompanying mash and veg. All of us (8) had a lovely meal, all a different selection. Unbeknown to me, my Mum had baked a cake and taken it with her. The staff kindly added candles, lit them and sang Happy Birthday to me. A lovely place, lovely food and atmosphere. We’ve been many times over the years.
   

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8. C

   Christine

   Liverpool3 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Easter Sunday sun was out and so was everyone, well organised for bar service as we arrived early choose to sit outside in the sun, had drinks then when time for our table we were taken through, menus given drink order taken then Alister came took our order, it was extremely busy both inside and out, staff working extremely hard keeping on top of all sides of service, only criticism I have was Roast Dinners weren’t exactly hot in fact pretty luke warm so that let it down as no one came to check in how’s your food as they were so busy for us to say please can you warm this up ? Overall would I go back yes I would be maybe not on a sunny bank holiday for food.
   

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9. J

   Jordan

   Cumbria1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All staff happy & friendly every time we visit! But the older man behind the bar on Easter Sunday made my day, such an infectious personality! We attended for Sunday lunch which we throughly enjoyed along with the country playlist! Couldn’t recommend enough thank you x
   

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10. K

    Karen

    Manchester1 review

    3.0

    Dined on April 19, 2025

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4

    Lovely helpful staff, 9 in our party and accommodated us. Service quite quick. However quality and price of food not great. Ate my chicken burger with a knife and fork it was so messy. Fries were undercooked. Menu stated chunky chios with burgers was served fries. Menu quite limited. Would have preferred to order a sandwich at lunchtime but the choice was too fancy just wanted a good old british choice or paninis/toastie. Have been a few times to Pooley Bridge Inn but would probably choose a different place to eat next time. The cost for 9 of us exceeded £230 which included 1 meal and 1 drink each with a couple of small sides!!!!
    

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