Nearby points of interest
Nearby points of interest
About Pond House Cafe
Nestled on the pond in historic Elizabeth Park the Pond House is surrounded by gardens & offers four seasons of charm with a menu to match. Changed seasonally we offer eclectic comfort food that reflects the down to earth but playful spirit of our staff. Announce Spring's arrival with a walk through the park followed by brunch on the patio. Stop and smell the world famous roses then linger over dinner as sun slowly sets over the trees. Lunch, Dinner, Brunch & Take out. The Pond House Cafe- stylish, fun & playful.
West Hartford, CT 06117
Fusion / Eclectic, Comfort Food
Hours of Operation:
Tuesday - Thursday: 11am - 8pm
Friday: 11am - 9pm
Saturday:9:30am - 9pm
Sunday: 9:30 - 2:30pm
$30 and under
Discover, MasterCard, Visa
Pond House is able to cater to any out of house location including other local venues and your very own kitchen! We will provide everything from staff to clean up! Please inquiry today to have the Pond House to your house!
We are located in Historic Elizabeth Park, with public parking lots and street parking within the park.
on Asylum Ave.
Banquet, BYO Wine, Cafe, Corkage Fee, Full Bar, Gluten-free Menu, Non-Smoking, Outdoor dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine
Special Events & Promotions:
Every Tuesday evening Pond House offers our Tasty Tuesday Menu in addition to our regular dinner menu. This is a set 3 course meal for $16.55. This menu changes monthly, please visit our website for details!
Wednesday Nights-We feature a variety of small plates options in addtion to our full menu. Come down and order an assortment of global small plates for the table to start the meal right.
Thursday Nights - We feature Beer Burgers and Bourbon. For $17.88
that gets you a burger of your choice, a glass of wine, a beer or a bourbon drink made your way!
Friday Night - A special night for people so we are featuring a late night menu called Friday Night lights. If you enjoyed Wednesdays small plates we refeature them Fridays from 8pm-9pm. Come down and enjoy some food before heading out and enjoying your friday night out.
Pond House Cafe Ratings and Reviews
The atmosphere with the holiday decorations were beautiful.
We love the Pond House - but I have to say this visit the food was mediocre - just overall the flavors were not as good as in past - i ordered a burger with cheese and bacon - the bacon was overlooked and the melted cheese was not melted.
I had loved this place for brunch, lunch or dinner, but lately service and food has been off. Food arrived barely warm, cheese omelet with cheese not even melted, cornbread frozen in the middle. Everyone friendly, but amateur hour, as though it was their first time working this job.
Very disappointed, especially having told my guest how great it was.
This group of friends gets together once a year between Thanksgiving and Christmas. We always come here even though we live all over the state. It just works well for us and no one bothered us about the fact that we were there three hours. Finally left when the lights went on!
I had the Salmon Nicoise which had all the key ingredients but...wasn't put together in a flavorful way. All ingredients were ice cold. Salmon should have been warm at least. Potatoes were cold. Should have been dressed separately. My guest had a grilled cheese. The plate came with no salad on the side (as requested) but should have had SOMETHING to dress up the plate. The dessert, a flourless cake with berries was not appealing and came with 4 blackberries only. This dessert uses 4 ingredients only but yours was drab and dry. I've made desserts for restaurants for 24 years. This was a disappointment.
Have come here every year for Holiday Lunch with a client. She loves the Pond House. Food is very good and atmosphere is great. Love the décor. However I would say our service this year was fair. Waitress was unable to answer our questions on a couple of simple things that she should have already known. Also she was not very attentive - and we were there early so it was not busy.
So nice! I bought a groupon and had to use it on the last day, our hostess was great, every person who worked there was beyond friendly and made us feel like old friends, the food was great, (I recommend the nachos and the crab cakes) a glass of wine and some mac and cheese with my 6 and 3 year old, never felt so relaxing on a weeknight. :)
The food was quite good but we waited longer for our waitress than anywhere else we've gone in recent memory. She greeted us shortly after we arrived but didn't take our drink order. We waited quite some time for her to return to take the drink order (iced tea and water) then longer for her to return with them. We had to wait an exceptionally long time for her to bring our food.
The food was really good but the overall visit left a lot to be desired because of the service.
As always the food is quite good but the service LACKS We waited for our table for 40 minutes. Way too long. Then we waited another 20 minutes for our server to take our order. Salads across the table came out at different times. Food however was very delicious. We enjoyed our osso bucco. We are long term patrons at the Pond_House. Food is always good and service always lacks. I guess we have come to accept that. There are too few wait staff. Good value with BYOB
Although our meals were very good I can’t say that we had an excellent dining experience like last time. I wrote reviews on both Open Table and TripAdvisor about our excellent dining experience last time and even for times before that. This time, I specifically requested a more spacious seat, both through a special request to the restaurant on OpenTable and when arriving, even arriving earlier than 5:00PM. Fortunately and thankfully I made a similar request which was accommodated for last time. However, this time I was told that they were booked and they could not let us sit at a table that could hold more than 2 people because they had to make sure they reserved space for parties with 3 or more people for later.
I could understand if the request could not be accommodated this time, at the time we were seated, based on what we were told. However, during the time that we were there, the four tables that were nearby to us, both to our left and to our right, which all had the capacity to hold 4 people, only had 2 people at each of them. All 4 couples arrived after us, and one couple even said it was the first time that they were ever at the restaurant. There even appeared to be open tables available that could accommodate just 2 people during this timeframe. I don’t quite understand what happened this time. Perhaps I didn’t make my request clear enough. I even made the reservation early in the week and for an early dinner time, 5:00PM and arrived early, about ten minutes or so. But I guess if we go back again, it will have to be at a less busy time.
The food and service were both excellent, as they have always been in the past. The food was high quality, nicely prepared and quite delicious. The portions were also generous. The booth that we sat in was spacious, comfortable and very relaxing. It was a very enjoyable meal!!
We had a delightful time, my daughter-in-law, baby granddaughter, and I. The staff was extraordinarily courteous, helpful and tolerant of having a small child. It is great to have a place that is welcoming to small children, assuming their behave, to help them begin the dining experience and LEARN how to behave and enjoy. THANKYOU!!! We loved, loved, loved the hot ginger tea!
We had dinner at the Pond House Cafe on Thursday, November 9th. The food and service were excellent, as they have always been in the past. The food was high quality, nicely prepared and quite delicious. The only issue was that the seating that we had was not as comfortable as in the past. It was not very spacious and we felt a bit crammed in. I wish I requested to see if one of the booths in the main dining room or seating on the porch were available. The booths appeared to be available throughout the duration of our dinner and even when we were leaving, having an early (5:00PM) reservation. I am hoping that we could be seated in one of these locations next time.
Our food and cocktails were amazing and our server was very friendly. The hostess came around and made sure everything was good. There was a long lag between ordering our dessert and delivery, and we had a show to go to, but otherwise, the timing was great.
I had another fantastic date night with hubby! Was greeted by hostess and quickly seated. The staff was attentive with impeccable customer service. (We ran a little late due to trick or treaters!) Started with delightful raspberry blood orange martini they created . Those were followed by the crab cake and salmon entrees! Both entrees served with roasted Brussels sprouts, sweet potatoes and a variety of other seasonal veggies. Enjoyed nicely paired Malbec with dinner. Awesome selection of delectable eats can't to try them all. Next time we will leave room for one of the incredible desserts! Left smiling- can not wait to return!
We had a great surprise last Sunday when we arrived to celebrate my wife ‘s birthday and experienced the Halloween menu and decorations! The wait staff was dressed for the occasion as well! The attention to our needs was spot on and done smoothly. The candle in my wife’s gingerbread cake was greatly appreciated. Thank you for a delightful and memorable experience. We will see you again soon.
The server was very nice, but it took 35 minutes to get our drinks and even longer to get our food. She forgot to bring back the check to our neighbors, stopping by to ask if they needed anything and that’s when they asked if they could have their credit card and receipt. She was very apologetic, but wow., I hope she is new and just learning.
My issue is that there was no acknowledgement of a birthday that I mentioned on the Open Table Reservation. We ordered dessert and I assumed it would have a candle on it. I was with my date constantly and couldn't ask during that time. Next time I'll bring it up with the host. The reservation was perfect otherwise.
Once I made it passed the hostess stand my experience was delightful. The wait to see the hostess was almost 10 minutes and there was some confusion surrounding our reservation. After I was seated with my party, the server was very nice and attentive, and the food was as we ordered it.
Absolutely a great find in Hartford. Drove from New Haven to the Pond House Cafe for our Anniversary dinner and the staff did a great job to make us feel at home. Apps, food & drinks were great. Nice table with a view. We are certainly coming back soon.
John & Deb Sedor
We brought guests visiting from Ireland for a visit to the park and Sunday lunch/brunch. They were delighted! The food was delicious, the service very personable and prices reasonable. I've been to the Pond House several times and knew it wouldn't disappoint.
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