POMO Pizzeria - Biltmore

Sort by

Filters

1. MP

   MichaelP

   San Francisco

   21 reviews

   vip
   4.0

   21 reviews

   Dined 2 days ago

   overall4food5service4ambience4

   Excellent service. Authentic Italian cuisine! Loved the Napolitano-style pizza, gnocchi Sorrentino, meatballs, mista salad ... and cannoli and tiramisu for dessert!

   Report
2. MD

   MercedesD

   Denver

   19 reviews

   vip
   3.0

   19 reviews

   Dined 5 days ago

   overall3food4service3ambience3

   The food was very good but I kept being rushed by the server and I don’t appreciate that. I go out with my son (12) a lot and I guess some people prefer to serve adults only (even if you end up spending more than the hip looking couple next to us).

   Report
3. M

   Mickey

   Phoenix

   33 reviews

   vip
   5.0

   33 reviews

   Dined on March 12, 2023

   overall5food3service5ambience5

   Loved the setting and the great service. So disappointed in the pizza soggy. It seemed like it was not totally cooked.

   Report
4. S

   Stan

   Phoenix

   4 reviews

   4.0

   4 reviews

   Dined on February 18, 2023

   overall4food4service5ambience3

   We've been to the downtown Pomo location a few times and decided to try this one. Our server was outstanding, very attentive, and knowledgeable. The food absolutely met our expectations and more. All was delicious.

   Report
5. UC

   UrbanCaveman

   Washington DC

   5 reviews

   5.0

   5 reviews

   Dined on February 10, 2023

   overall5food5service5ambience5

   We've now been to both the Phoenix and Biltmore POMO Pizzeria locations and neither disappoints. The pizza is true to its Neopolitan roots, the wine list is excellent, and while we didn't have a cocktail on these trips, I'm willing to give them a try! Our server at the Biltmore location, Jasmine, was as great as any server can be. We'll be back.

   Report
6. 2

   2plates

   Phoenix

   74 reviews

   vip
   3.0

   74 reviews

   Dined on January 28, 2023

   overall3food3service2ambience3

   Hire more people! Waiting at checking desk was lengthy. No hellos from servers passing by. No apology when someone showed up. One server responsible for entire outdoor area?! Poor guy did his best and did apologize. Overheard a walk-in request- there was no availability - then why not help your employees provide good service? Food was good. Chianti a bit overpriced. A nice time with family filled the waiting around time.

   Report
7. C

   Christmas

   Phoenix

   9 reviews

   5.0

   9 reviews

   Dined on January 22, 2023

   overall5food5service5ambience5

   Late Christmas gathering. Patio is beautiful.

   Report
8. OT

   OpenTable Diner

   Hawaii

   1 review

   5.0

   1 review

   Dined on January 21, 2023

   overall5food5service5ambience4

   They were super busy, but took very good care of us! Food was great!

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 16, 2023

   overall5food5service5ambience3

   Food is amazing always very good. First time at Biltmore location and sat inside due to rain. Very close quarters inside. Service with Nick was spot on!!

   Report
10. G

    Gobzafun

    Phoenix

    50 reviews

    vip
    5.0

    50 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    All 3 members of our party enjoyed the pizzas, salad, fritto misto & meatball appetizer and drinks. Service was excellent and we had an enjoyable lunch. Thanks!

    Report
11. MJ

    MyJoey

    Phoenix

    19 reviews

    4.0

    19 reviews

    Dined on December 31, 2022

    overall4food4service5ambience4

    We really went here to listen to music - Brian Chartrand was performing. We had bruschetta and pizza, both were delicious. Nick, our server, was terrific. He was personable, attentive but not hovering. Would definitely come back again.

    Report
12. HW

    HeidiW

    Phoenix

    10 reviews

    vip
    3.0

    10 reviews

    Dined on December 29, 2022

    overall3food4service5ambience3

    The restaurant feels cramped, and the person who seated us...pretty sure that isn't his job, was rude. Since we were feeling a little packed in I asked if we might sit outside and he argued that I had requested inside on my reservation (which really shouldn't have mattered.) So we stayed where we were. Our server was great and very friendly. The kitchen was backed up so we ate in shifts. I finished my food before the the next pizza arrived for my family and the last pizza arrived at least 15 minutes after I originally got my food. It was weird, but the food was good. I imagine this all may be due to lack of proper staffing, but, I'm not sure that I, or my companions, would return to this location.

    Report
13. V

    foodieV

    Los Angeles

    61 reviews

    vip
    4.0

    61 reviews

    Dined on December 27, 2022

    overall4food4service4ambience2

    I'm a huge fan of Pomo at Gainey Ranch. I have eaten at that location more than a dozen times. The space and atmosphere there are entirely different than the Town and Country location. I also became concerned when I saw that they don't have a wood burning oven here. But happy to say the food was very good. The place was short staffed during the holidays so there was a long wait for everything. Service, drinks, food, etc. But we were patient and sympathized w/ the staff struggling to keep up. In nice weather the patio seating would be the more desirable place to sit as their indoor space is just not very inspiring and quite limited space wise. But if you're shopping in the area and craving Neopolitan style pizza, it's worth a try.

    Report
14. OT

    OpenTable Diner

    Phoenix

    7 reviews

    vip
    1.0

    7 reviews

    Dined on December 22, 2022

    overall1food1service4ambience2

    The pizza looked like school lunch pizza.

    Report
15. MS

    MikeS

    Phoenix

    7 reviews

    vip
    5.0

    7 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5

    Good food and great service. The lasagna was delicious.

    Report
16. j

    jojo

    Phoenix

    15 reviews

    vip
    5.0

    15 reviews

    Dined on December 8, 2022

    overall5food5service5ambience5

    Delicious Pizza with several options to choose from.

    Report
17. u

    urrka

    Los Angeles

    3 reviews

    4.0

    3 reviews

    Dined on November 26, 2022

    overall4food4service3ambience5

    The waitress forgot to put in one order. She told us one of the dishes wasn’t spicy and it was incredibly spicy, like inedible. We had to ask for water refills and go to the bar for stuff. Might be smart to have more than one waitress on a Friday night.

    Report
18. SS

    SheilaS

    1 review

    1.0

    1 review

    Dined on November 24, 2022

    overall1food3service3ambience1

    It just wasn't what we were looking for, the food was ok and the drink selections were disappointing.

    Report
19. g

    gfgrant

    Phoenix

    17 reviews

    5.0

    17 reviews

    Dined on November 16, 2022

    overall5food5service5ambience5

    Great place for pizza if you are gluten-free. I have never gotten contaminated here.

    Report
20. BG

    BrunchGuy

    Phoenix

    71 reviews

    vip
    2.0

    71 reviews

    Dined on November 13, 2022

    overall2food4service2ambience2

    Not so sure, I would dine here again. The pizzas were great, and the people friendly, but Service seemed very amateurish, and the indoor dining space was way too compact. Plus, it seemed like there was no concept of service recovery in place when problems that occur. First off, the table we were at should not have been there. The chairs on the side of the table that were closest to the bar area created an obstruction to anybody trying to walk from the front of the restaurant to the back towards the kitchen. The people sitting in those two chairs were regularly bumped into as well. Took a little while for order to be ready which in it in itself is not a problem, but then one of the servers took one of the three pizzas from our order, and gave it to another patron rather than verifying where the pizza was going to. This the meant that two people got their food while the third person had to wait for their pizza to be remade. Then to add “insult to injury”, that same server trying to squeeze by accidentally dumped soda on the same person whose pizza was given away. While the other server was relatively apologetic, there was practically no attempt at service recovery. His meal should have been fully comped or at least a reasonable adjustment made to his bill, but nothing was offered other than a free soda and there did not appear to be a manager anywhere. around. Mistakes and accidents do happen, but the amateurish approach to service and the lack of any kind of service recovery for the problems that occurred would prevent us from dining there again.

    Report
21. NH

    NicholeH

    Phoenix

    11 reviews

    vip
    4.0

    11 reviews

    Dined on November 13, 2022

    overall4food5service5ambience5

    We had the caprese salad, gramigna pasta and diavola pizza. We loved the food. Everything was delicious and the service was also excellent. The patio is the place to be. Very nice ambiance with heaters and great people watching. Inside seating is a bit cramped. The only thing that annoys me is when restaurants use those little hand held devices for payment and stand there and watch you tip. I used to be a server and I tip well but it’s just awkward. I prefer the traditional slip that you sign and leave. We enjoyed dinner there and will be back thanks to the great food and staff!

    Report
22. TB

    TinaB

    Phoenix

    4 reviews

    vip
    5.0

    4 reviews

    Dined on November 7, 2022

    overall5food5service5ambience5

    One of our favorites. Very sad their Gilbert location closed but traveled to this location and had a great experience.

    Report
23. M

    Mich

    San Diego

    4 reviews

    5.0

    4 reviews

    Dined on October 30, 2022

    overall5food5service5ambience5

    Homecoming

    Report
24. TM

    TeresaM

    Dallas

    1 review

    4.0

    1 review

    Dined on October 29, 2022

    overall4food4service4ambience5

    Busy evening for dining!! Seated promptly!! Short staffed but they were accommodating to us because of that!’

    Report
25. BV

    BenjaminV

    Phoenix

    10 reviews

    vip
    5.0

    10 reviews

    Dined on October 23, 2022

    overall5food5service5ambience5

    Love the Salads and pizza. Will be back. Can’t beat the Biltmore dinning

    Report
26. SB

    SaraB

    Phoenix

    57 reviews

    vip
    5.0

    57 reviews

    Dined on October 22, 2022

    overall5food5service5ambience5

    Pizza is so good and loved the live music.

    Report
27. OT

    OpenTable Diner

    Phoenix

    2 reviews

    4.0

    2 reviews

    Dined on October 11, 2022

    overall4food3service2ambience5

    I enjoyed the atmosphere and dining outside. It was not crowded, but the service was terrible.

    Report
28. OT

    OpenTable Diner

    Phoenix

    13 reviews

    vip
    1.0

    13 reviews

    Dined on September 25, 2022

    overall1food1service3ambience3

    It’s very unfortunate that Pomo advertises Italian wood fired pizza and this location used an electric pizza oven, disappointing and the pizza was definitely not the original Pomo pizza that we have enjoyed all these years. Our pizza was soggy and didn’t have that smoky flavor, clearly because of the electric oven, and was honestly lacking any flavor. Not sure if this is the case at all locations but won’t be back to this location.

    Report
29. T

    Thor

    Minneapolis

    3 reviews

    4.0

    3 reviews

    Dined on September 15, 2022

    overall4food5service1ambience5

    Food was delicious, service was atrocious. However the service was not the employees fault, this location is significantly understaffed. One waiter and one bartender for the entire restaurant busting their butt to service everyone. Thankfully the food made up for the lack of staff.

    Report
30. LG

    LeoG

    London

    11 reviews

    vip
    4.0

    11 reviews

    Dined on August 21, 2022

    overall4food4service5ambience2

    Date night with my wife. Ate inside, felt too much like a club, music too loud. Food was very good, but would benefit from a wood burning oven.

    Report
31. L

    Lvfdtvl

    Orange County

    27 reviews

    vip
    4.0

    27 reviews

    Dined on August 12, 2022

    overall4food5service5ambience1

    Small restaurant that smells like burnt pizza. The food and service were excellent. There were quite a few flies inside the restaurant, which we had to swat away. Maybe next time we will do take-out.

    Report
32. OT

    OpenTable Diner

    Phoenix

    1 review

    1.0

    1 review

    Dined on July 16, 2022

    overall1food5service1ambience5

    Awful service, the host was rude. Food was great but i will never go back due the way she treated us and the party before us. Awful shame on Stephano Pomo

    Report
33. PB

    PaulB

    Phoenix

    3 reviews

    vip
    3.0

    3 reviews

    Dined on July 3, 2022

    overall3food4service4ambience4

    The pizza was great! When we arrived, we did not feel so welcomed by the hostess, but our waitress was amazing and very helpful. We ordered wine by the glass and felt that the bottles had been open to long. So I switched to beer ;). I would go back for the pizza crust!

    Report
34. a

    azcofam

    San Francisco

    19 reviews

    vip
    5.0

    19 reviews

    Dined on July 3, 2022

    overall5food5service5ambience4

    Bruschette pomo doro is excellent, pasta dishes are superb. Wait staff are personable, attentive, but not obtrusive. Ask for Saul.

    Report
35. OT

    OpenTable Diner

    Phoenix

    1 review

    4.0

    1 review

    Dined on June 4, 2022

    overall4food5service4ambience2

    Hella flies while we were sitting on the patio - big thumbs down. Live music was great. Obnoxious bunch sitting next to us on the patio, they were definitely pounding a few brews, and ambiance of the live music only encouraged them to talk louder. Other than that food was bomb service was great.

    Report