Polonza Bistro

Commentaires sur le restaurant Polonza Bistro de personnes qui y ont mangé. Selon des cotes récentes.

1. g

   george VIP

   Chicago 2 commentaires

   5.0

   Y est allé le 10 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   food came in timely manner.waiter checked frequently to see if we were pleased.parking available in front or resturant. would return again
   

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2. N

   Nelson

   Tallahassee4 commentaires

   3.0

   Y est allé le 15 février 2025

   1. Cote globale 3
   2. Nourriture 2
   3. Service 2
   4. Ambiance 3

   So the reservation time was good, we got a nice table, not surrounded by too many people. And overall, the place was nice. However, when it came to the menu, for the occasion, it was very limited and OVER PRICED. But since we knew it was a Valentine's Day and not many places had spots that it would have to do. Now what got us was when we received the bill, none of the numbers matched what was on the menu. We had items that anywhere between $0.20 to $1.68 added. When I asked the server, he had NO IDEA why the numbers didn't match or what they were for -- which given that the servers are the frontline of all customer service, they should know of any discrepancies or general questions that come their way and when they don't, they should go to a manager. This server, while his service was ok, just said "I don't know why, I don't set those number, don't shoot the messenger". I was expecting a "let me get a manager and be right back with that answer". After a few days of trying to make sense of the numbers, I called. Apparently THERE ARE TWO PRICES: One when you use a credit card and one cash. The prices on the menu are for when you pay with cash. The numbers on the receipt when they show "$43.68" instead of "$42" that's on the menu is the price PLUS THE CREDIT CARD surcharge they push to the customer. Like what!? And keep in mind, THERE'S NO FINE PRINT ANYWHERE ON THE MENU EXPLAINING that the prices you see on the menu ARE FOR CASH PAYING CUSTOMERS ONLY! In addition to the surcharge PER ITEM added, it shows you sales tax, which while it's normal, will throw you off thinking why charge you twice, since we thought maybe it was sales tax per item. But it's not. They are passing the credit card surcharge to the customer instead of just rolling it up into the price of the items and then if someone pays with cash, show them a "discount for paying cash" which would be a positive, not a NEGATIVE by showing a different charged price than what's on the menu.
   

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3. D

   Donna

   Orlando 10 commentaires

   5.0

   Y est allé le 19 novembre 2024

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Meet friends for lunch. Our waiter was fantastic and very attentive. We were there for over 2 hours talking and laughing. They never made us feel like we needed to leave. Golden Irish coffee was amazing
   

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4. H

   Hannah

   Tallahassee1 commentaire

   5.0

   Y est allé le 16 septembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   First time was a great experience. Food came fast and hot
   

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5. J

   Janice VIP

   San Francisco71 commentaires

   5.0

   Y est allé le 16 septembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Wonderful salmon BLT!!! Great piece of fish. Good bread… sauce excellent. Great service.
   

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