Polo Lounge at the Westbury Manor

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1. NA

   NicoleA

   1 review

   5.0

   1 review

   Dined on June 11, 2022

   overall5food5service5ambience5

   Food was delicious and we love the intimate and classy ambiance

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2. MC

   MichaelC

   1 review

   5.0

   1 review

   Dined on June 11, 2022

   overall5food5service5ambience5

   The food was the best and the service was perfect. This is the best restaurant on L.I.

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3. JA

   JANETD

   New York Area

   7 reviews

   5.0

   7 reviews

   Dined on June 10, 2022

   overall5food5service5ambience5

   We have been going yearly on the anniversary of our marriage at Westbury Manor. The Head Waiter Oscar has been there prior to our married 22 years ago. He is a true professional who makes you feel welcome and special. We loved the Westbury Manor for our special day and the delicious food and personnel keep us coming back for our continued celebrations.

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4. RM

   RalphM

   1 review

   5.0

   1 review

   Dined on May 21, 2022

   overall5food4service5ambience5

   Very Good fine food Excellent service Excellent ambience with live tasteful music adding a romantic atmosphere which is very hard to find today

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5. t

   tonek

   New York Area

   2 reviews

   5.0

   2 reviews

   Dined on May 13, 2022

   overall5food3service5ambience5

   have enjoyed this place many times before. however this time the menu was somehow limited from the past.Frank always makes us feel welcome

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6. H

   Heather

   1 review

   3.0

   1 review

   Dined on May 7, 2022

   overall3food2service3ambience5

   The food was not what it was prior to the pandemic. It was disappointing but I will always love Westbury Manor. We got married there 4 years ago. It could have been an off night, we will have to go again to find out.

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7. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on April 29, 2022

   overall5food5service5ambience5

   We got married at the Westbury Manor and every year for our anniversary we have dinner at the Polo lounge to celebrate. The food and service is always outstanding.

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8. OT

   OpenTable Diner

   New York Area

   3 reviews

   5.0

   3 reviews

   Dined on April 23, 2022

   overall5food5service5ambience5

   My wife and I went to celebrate our 3rd Anniversary and chose the Polo Lounge because we had been married at the Westbury Manor. I had put in a request through Open Table for a quiet booth and when we arrived were given the option of a table in the middle of the dining room or a booth behind the bar and next to the piano. Neither seemed ideal but we took the booth and it turned out to be a great option. Our servers were very attentive, the piano player was great and not too loud. We were attended to by two waiters and never had to wait long for drinks and our food was well paced. Everything came out nice and hot and was delicious from our soup and salad through to the desserts. While it’s not a cheap restaurant by any means it was well worth it to commemorate our anniversary.

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9. SM

   SteveM

   Tahoe

   5 reviews

   3.0

   5 reviews

   Dined on April 23, 2022

   overall3food5service2ambience5

   Food was excellent. They seated us early which was nice. I told the hostess we had been married there 30 years ago and she seemed disinterested. Once seated drink orders taken fast which was nice. Food order not taken for a long time. Our waiter spent more time with other tables. We had to keep flagging him down. They didn’t rush us out which was nice.

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10. KD

    KevinD

    New York Area

    23 reviews

    vip
    5.0

    23 reviews

    Dined on April 15, 2022

    overall5food5service5ambience5

    Frank and the wait staff are first class

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11. DC

    DonCheech

    1 review

    2.0

    1 review

    Dined on April 2, 2022

    overall2food3service1ambience3

    No one mentioned specials to us, as new customers we did not know there were any. Overheard other servers reciting a long list of specials to other tables after we had already ordered. Extremely limited wine list

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12. LG

    LizG

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined on March 31, 2022

    overall5food5service5ambience5

    Dinner with a friend

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13. PB

    PatriciaB

    1 review

    5.0

    1 review

    Dined on March 31, 2022

    overall5food5service5ambience5

    Was married there 32 years ago. Went back for anniversary. Was absolutely a wonderful night. Service, good atmosphere were excellent. Looking forward to going back.

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14. AB

    AnthonyB

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on March 31, 2022

    overall4food3service4ambience5

    beautiful restaurant. Bar noisy. Food good, service excellent

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15. J

    Jennyj

    New York Area

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience5

    I had the best time here. Love the food service ambiance. Danced to the live music with my husband. I’ll be back. This is a great place. Everyone was so nice and the decor is beautiful.

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16. PL

    PhyllisL

    1 review

    4.0

    1 review

    Dined on March 26, 2022

    overall4food5service5ambience4

    Everything was good except we had to wait at least 30 minutes for a reservation that was made in advance for 7:30. Also, the piano player was too loud, we could not even hear each other over the music and her singing.

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17. S

    Shopper

    New York Area

    17 reviews

    vip
    5.0

    17 reviews

    Dined on March 26, 2022

    overall5food5service5ambience4

    The restaurant is definitely the next level to dining out. It was very nice decor, food amazing. Desert amazing. There was no music? Would have liked music. Great experience!!

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18. RM

    RhondaM

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on March 19, 2022

    overall4food5service4ambience3

    I love the restaurant …particularly crowded last night and the service was reflective of that…not the typical welcoming ambiance. The hostess looked angry and this was our first impression of the evening. We had never seen her before and the typical servers were pleasant just a little overwhelmed. Food and drink were still good. One of the few places where you can enjoy live music as well. We will be back and think this may be just an off night.

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19. T

    Tasdiwine

    New York Area

    21 reviews

    vip
    5.0

    21 reviews

    Dined on March 12, 2022

    overall5food5service5ambience5

    Always a great evening Old world restaurant with live music Food is very good too

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20. DD

    DoctorDad

    New York Area

    272 reviews

    vip
    5.0

    272 reviews

    Dined on March 5, 2022

    overall5food4service4ambience5

    Lived in Jericho for 18 years, and first time coming to the Polo Lounge for dinner. Wonderful dinner! Food and service were excellent and was the setting. Very cozy, clublike with nice entertainment. Overall was a great evening. We will be back!

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21. CW

    CWHPW

    New England

    12 reviews

    4.0

    12 reviews

    Dined on March 5, 2022

    overall4food4service5ambience3

    Food was very good. My husband and I ordered the same thing and we enjoyed everything. I ordered my entree medium and it was too rare for me. I miss the old menu which had more choices. Our favorite entrees were not on the menu. The room was very crowded and noisy. We used to go to this restaurant on weekdays when it wasn't so crowded. Now that it's only open Thursday through Saturday, we had to go on Saturday night. I won't go there again on Friday or Saturday. Service was excellent. It was nice to be remembered by one of the waiters, especially since it was over two years since our last visit.

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22. PQ

    PatQ

    New York Area

    16 reviews

    vip
    4.0

    16 reviews

    Dined on February 26, 2022

    overall4food4service5ambience5

    Nice atmosphere, live music, good food. Always a favorite! Glad it’s back open!!!

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23. EP

    EdPod

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on January 22, 2022

    overall5food5service5ambience4

    Polo Lounge exceeded my expectations. The steak we shared for two was exceptional in taste and prepared to perfection to our order. In addition, the sides were prepared perfectly. What was of extra value was the service. All three of those who served us including the Maitrede were both personal and professional.

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24. SG

    StevenG

    New York Area

    30 reviews

    vip
    4.0

    30 reviews

    Dined on January 7, 2022

    overall4food4service4ambience5

    Glad the Polo Lounge is open again. Live music was a delight. Staff was friendly We had a great time.

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25. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on January 1, 2022

    overall5food4service5ambience5

    Was absolutely great what a great ambiance and Fantasic place to spend the night rining in the new year !!!

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26. B

    Bobtee

    New York Area

    37 reviews

    vip
    5.0

    37 reviews

    Dined on December 23, 2021

    overall5food5service5ambience5

    Wife and I went for a quiet dinner during Christmas season. Beautifully decorated! Service by Frank was outstanding as was the food! Loved it.

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27. OT

    OpenTable Diner

    New York Area

    6 reviews

    vip
    1.0

    6 reviews

    Dined on December 17, 2021

    overall1food3service1ambience4

    The wait staff was great. The matre d was rude

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28. AB

    AnthonyB

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on December 16, 2021

    overall5food4service5ambience5

    Most enjoyed their food some was a little off Items that should have been in the meal where not there After the food arrived we were told this should have been told this ahead of time.

    Report
29. CZ

    CelesteZ

    New York Area

    18 reviews

    5.0

    18 reviews

    Dined on December 11, 2021

    overall5food5service5ambience5

    Excellent food, service, staff and ambiance!!!! Highly recommend for a special occasion or a nice get together!

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30. J

    Joanne

    New York Area

    20 reviews

    5.0

    20 reviews

    Dined on December 4, 2021

    overall5food5service5ambience5

    The food and service was wonderful and beautifully decorated for the holidays.

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31. PC

    PeterC

    New York Area

    1 review

    5.0

    1 review

    Dined on November 28, 2021

    overall5food5service5ambience5

    I have eaten at the Polo Lounge at least 10 times and never had a bad meal. It's a great place to go with your loved ones

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32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 20, 2021

    overall5food5service5ambience5

    Lovely anniversary meal. We visit every year and are never disappointed. Thank you!

    Report
33. CC

    ClaraC

    1 review

    5.0

    1 review

    Dined on November 6, 2021

    overall5food5service5ambience5

    I always loved this place. I would be stopping by at least twice a week!!!

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34. c

    cazzy

    New York Area

    40 reviews

    vip
    5.0

    40 reviews

    Dined on November 6, 2021

    overall5food5service5ambience5

    First time visit for us. Pleasently surprised ! Lovely ambiance. I would definetly go back soon.

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35. B

    Bobtee

    New York Area

    37 reviews

    vip
    5.0

    37 reviews

    Dined on October 30, 2021

    overall5food4service5ambience5

    Great live piano man, wonderful food and ambiance in a leisurely no rush atmosphere.

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36. CO

    ChrisO

    1 review

    5.0

    1 review

    Dined on October 23, 2021

    overall5food5service5ambience5

    Amazing food, great ambiance. Then staff is amazing. And we love everything about the polo lounge.

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37. RG

    ReneeG

    New York Area

    1 review

    1.0

    1 review

    Dined on October 8, 2021

    overall1food1service2ambience1

    We were married at Westbury Manor 4 years ago. Although there were issues, we thought it would be nice to spend our anniversary dining at the Manor. When we arrived there was 1 other table, but the bar had about 6 patrons. I understand that this has a bar, but keep in mind this is a high end restaurant which advertises its romantic ambiance. The bar , specifically 1 patron was acting like he was at Abblebees. Yelling across the bar, having loud conversations with other bar patrons. Next, which was not listed anywhere, was a "cabaret" singer. Which would have been fine had she not been telling stories about the previous singer who died and how sad it was. Again, we are out for a joyous occasion. She was impersonating Liza Minelli and it was, again, and interference. When we received the entrees, which I ordered a chicken dish, the chicken was not even undercooked, it was pink inside. This is not an instance of taste, this is a health hazard. Alerting the waiter he told me the Chef would be making me another dish. My husband who ordered the Kobe Beef Burger( medium but received rare) ate his food and was done in the 25 minutes it took me to get a new plate. Why should he wait and let his food get cold. The manager apologized and offered to take the sparkling water and one glass of Riesling off the bill. I had them wrap y food so I could take it home. When the waiter asked why we did not want dessert it took everything in me to not snap. We will not be back. Side Note: day of our wedding we missed our reception as the manager favored another weddings timeline( which booked after us), then told us it was not his fault we decided to not see each other before the ceremony. Jerry's response was we could come back to the grounds and get pix. Do over next week somewhere more hospitable.

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38. S

    Snowflake281

    Naples

    93 reviews

    vip
    5.0

    93 reviews

    Dined on October 2, 2021

    overall5food5service4ambience5

    I just wish the waiters would tell you the specials of the day. I saw dishes coming out that were not on the menu, that I would have preferred to order. Maybe have a special of the day menu. Everything else was excellent as always.

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39. OT

    OpenTable Diner

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on September 26, 2021

    overall5food4service5ambience4

    Ambiance is great like an old steakhouse in the city. Service and food is above average . Great place a hidden gem

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40. k

    kp923

    New York Area

    29 reviews

    vip
    4.0

    29 reviews

    Dined on September 24, 2021

    overall4food4service4ambience4

    Great waiter, Francesco. Thank you for a good time! We will come back.

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