Planet Hollywood - Orlando

4.4
1271 Reviews
$30 and under
American

Top Tags:

Casual
Fun
Located in the Marketplace at Disney Springs™, movie memorabilia takes center stage at this tribute-to-Hollywood restaurant serving American fare. Enjoy lunch or dinner on one of our four expansive floors, or dine outside and overlook the lively Florida sunsets.
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Private Dining

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What 1271 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.2
food
4.5
service
4.5
ambience
3.9
value
Noise · Moderate
89% of people would recommend it to a friend
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Foodjunkie
San Francisco
2 reviews
Dined 3 days ago
Overall2food2service4ambience3

Disappointed.........Planet Hollywood made a big deal over the food being affiliated with Guy Fieri - which to me meant the food would be bold and flavorful. Unfortunately it was bland, tasteless and not really imaginative in any way. However it was a real disappointment and will be our one and only experience at a Planet Hollywood

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OpenTable Diner
Orlando
3 reviews
Dined 3 days ago
Overall5food5service5ambience5

Our group of six was s acted fairly quickly. Server was attentive and expeditious. Good experience overall.

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OpenTable Diner
New England
1 review
Dined 4 days ago
Overall4food4service4ambience4

It was fun

Planet Hollywood - Orlando
Responded 3 days ago

Happy to hear you had a great time with us! Come back soon.

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OpenTable Diner
1 review
Dined 7 days ago
Overall2food2service2ambience2

The did not honor my reservation via Open Table. I arrived 10 minutes prior and told I had to get in line with all others making reservations to checkin. Once I checked in, I was seated 35 minutes later no different than those that made reservations while in line. They said it was the only system they had available. That it was all one. Very disappointing

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OpenTable Diner
Indiana
1 review
Dined on May 1, 2021
Overall2food2service2ambience2

Ended up on the patio. Food was pretty bland. Didn’t receive side salad til I already had my meal. Server was friendly however.

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OpenTable Diner
Tampa
4 reviews
Dined on May 1, 2021
Overall4food5service4ambience5

This place was is very exciting for families to visit. However, it was very packed on a Saturday night. The food was good, but it took us over an hour to reciece our meal. However, the manager was gracious enough to accommodate our meal and take care of the entire bill. I only order wings, salmon and a kids cheese pizza. I think the kitchen just mistakeling over looked our meal. The manager Lynol and waitress Mary was very apologetic. Even though my food was free, I still purchased a milk shake to leave her a tip. It wasn't her fault. I do recommend coming earlier to avoid the wait lines and it being so crowded during Covid. Continue to wear a mask until you get your food. I will return but maybe during the week or an earlier time. And FYI, I made my reservations a week in advance and they were still almost booked up. Also, our food was amazing and good!

Planet Hollywood - Orlando
Responded 5 days ago

We apologize for the longer than expected wait time and appreciate your understanding. We look forward to serving you again.

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CS
vipCaliSpecial5zero
Orlando
18 reviews
Dined on May 1, 2021
Overall1food2service2ambience1

Went here with a group of friends that we haven’t seen in over a year, this was our first time dining inside a restaurant since the pandemic began. We booked a Disney Springs restaurant due to Disney’s covid protocols and taking them seriously. Towards the end of the meal I went to get a drink from the YeSake kiosk outside and wanted to surprise my husband with a small treat (it was a little fish dessert about the size of my finger). When I went back into the restaurant a man ran after me and grabbed my shoulder about halfway up the stairs and then stood in front of me like I had stole something and told me that I wasn’t allowed to bring the dessert inside. I totally get that they might not want outside food but there were no signs and this guy got in my face and was basically screaming at me claiming I had been ignoring him (it’s extremely loud in there and I didn’t even notice if he was trying to get my attention). He was so close to my face and had actually touched my shoulder so I was pretty much terrified at this point and did get verbal with him. When I asked to see a manager he claimed he was a manager. I asked if I could just tell
My friends that we had to leave and he said no that I had to leave the restaurant and basically escorted me out (I didn’t want him in my face or to touch me again so I left and then called my friends). I had to wait outside for them to pay their checks and I had my husband’s mask in my bag so he had to walk through the restaurant without a mask. This ruined what was supposed to be a graduation celebration with friends. This “manager” needs to find a role that doesn’t involve interacting with people, he acted as if I had just committed a horrible crime instead of just informing me that I wasn’t allowed to bring in a tiny dessert from Disney Springs.

Planet Hollywood - Orlando
Responded 5 days ago

We are very sorry about your experience. We have been made aware of the situation and are currently addressing it.

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OpenTable Diner
Washington DC
3 reviews
Dined on April 30, 2021
Overall5food5service5ambience5

Fun atmosphere!

Planet Hollywood - Orlando
Responded 2 days ago

Planet Hollywood is definitely the place to be for an out of this world experience and we're glad you enjoyed it! We hope to party with you again.

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OpenTable Diner
New York Area
2 reviews
Dined on April 29, 2021
Overall4food5service4ambience2

Food was amazing! Drinks ok, they should be playing movies as well but music was fun. More fun on the top floor I have heard.

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OpenTable Diner
New York Area
1 review
Dined on April 29, 2021
Overall1food1service1ambience1

Made an open table reservation. Went to the restaurant and they told me they would text us in a few minutes- after 45 min I left and went elsewhere. So frustrating!

Planet Hollywood - Orlando
Responded 5 days ago

We apologize we were not able to honor your reservation and that you were unable to dine with us. We will work with our host team to prevent this from happening in the future.

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OpenTable Diner
Cincinnati
1 review
Dined on April 29, 2021
Overall4food4service4ambience5

The food was good, but I felt like the selection was limited and it was very expensive

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MaciN
Orlando
1 review
Dined on April 29, 2021
Overall5food5service5ambience5

AMAZING STAFF, GREAT FOOD, FUN MUSIC, FAMILY FRIENDLY!

Planet Hollywood - Orlando
Responded 5 days ago

We are so glad you had such a great & memorable time at Planet Hollywood! We look forward to seeing you back soon!

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JR
vipJoyceR
Cincinnati
12 reviews
Dined on April 27, 2021
Overall3food3service3ambience1

Very noisy. More for families with children. Not the Planet Hollywood we remembered dining at years ago.

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OpenTable Diner
New England
1 review
Dined on April 26, 2021
Overall5food5service5ambience5

Its was so good we went back for a second night

Planet Hollywood - Orlando
Responded on April 28, 2021

Now that is what we like to hear. Thank you for joining us not once, but twice! We appreciate you and look forward to serving you again.

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OpenTable Diner
Tampa
3 reviews
Dined on April 25, 2021
Overall1food1service3ambience3

The food was horrific. We ordered the twice cooked wings.. Baked then fried. They were cold and soggy and tasted like they came from the gas station. Then for dinner, my kids got cheese pizza and spaghetti with meatballs. Horrific. Meatballs tasted like they were frozen and were full of fillers. Sauce was gross. I got the LA Lasagna and it was okay but definitely not worth the $22 or whatever it was. I definitely wouldn't ever, ever go back. Then for dessert my daughter ordered the fancy milkshake with candy all over it. The ice cream tasted so fake and processed. Worse than a Wendy's frosty. She only ate the candy off the sides and disposed of the entire milkshake. Waste of $125! Complete waste! I am not sure what the hype is for.

Planet Hollywood - Orlando
Responded on April 26, 2021

Our goal is to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

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OpenTable Diner
Miami
1 review
Dined on April 24, 2021
Overall5food5service5ambience5

Amazing experience

Planet Hollywood - Orlando
Responded 3 days ago

Thank you for the lovely review from your recent experience at Planet Hollywood. We look forward to celebrating another out-of-this world experience with you again real soon!

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OpenTable Diner
New England
1 review
Dined on April 24, 2021
Overall4food4service4ambience4

Birthday/vacation

Planet Hollywood - Orlando
Responded on April 28, 2021

Thanks for celebrating with us! We hope you had a fun time and look forward to celebrating with you again.

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L
Linzy
Orlando
1 review
Dined on April 24, 2021
Overall3food1service2ambience5

The environment was phenomenal food was sub par at best. The prices were kind of outrageous for the quality.

Planet Hollywood - Orlando
Responded on April 27, 2021

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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vipOpenTable Diner
New York Area
1 review
Dined on April 24, 2021
Overall2food5service2ambience5

Had a reservation for 6pm arrived at 5:50 and had to wait 40 minutes. It was my 4yr olds birthday and he was basically crying and falling asleep. The hostess told me that basically my reservation didn’t mean much as they were taking walk-in’s. I checked in with her 3 times and a manager didn’t do anything to make this up to us as we stood in 90 degree heat. Once inside we had a great meal but my child was toast

Planet Hollywood - Orlando
Responded on April 28, 2021

We're sorry to hear about your dining experience on your recent visit. Thank you for taking the time to reach out to us. We'll be sure to share your review and feedback with our management team to address your concerns and improve our guest experience.

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OpenTable Diner
Orlando
1 review
Dined on April 23, 2021
Overall1food1service2ambience1

Bad food, over priced

Planet Hollywood - Orlando
Responded on April 27, 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

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MC
vipMichaelC
New England
9 reviews
Dined on April 20, 2021
Overall3food3service3ambience4

Food service was slow and lukewarm when it arrived. Otherwise uneventful. Not great. Not terrible.

Planet Hollywood - Orlando
Responded on April 23, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

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OpenTable Diner
Orlando
1 review
Dined on April 19, 2021
Overall5food5service5ambience5

Went with 10, 7 and 6 month old children. Everyone loved it and the kids enjoyed singing along with the music. Food was great and service spectacular. Highly recommend!

Planet Hollywood - Orlando
Responded on April 21, 2021

We love to hear this! Thank you for dining with us. We're so happy the whole family had a great time and we hope to sing with them again.

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CS
CathyS
Orlando
1 review
Dined on April 18, 2021
Overall5food5service5ambience5

Amanda was an amazing waitress! Our hostess forgot to give us silverware but other than that the service was impeccable

Planet Hollywood - Orlando
Responded on April 21, 2021

Thank you for taking the time to share that great feedback about Amanda and our team. We're happy you enjoyed your visit with us and hope to welcome you back.

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cristinaa
New England
1 review
Dined on April 18, 2021
Overall2food3service1ambience5

Server wasnt the best had app wo sliverware kids meals were cold asked server for condiments was late bringing them in result to food being cold

Planet Hollywood - Orlando
Responded on April 20, 2021

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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B
Birdie
Orlando
2 reviews
Dined on April 18, 2021
Overall1food2service1ambience3

We use to love coming here and my husband and I thought it would be nice while on vacation to celebrate our anniversary. To start off our waiter took forever to get our drink order. We wanted an appetizer but he walked off and waited on another table. He then comes back by takes our order and walks off once again. Took a while for our appetizer to come out and we place our food order. Now I wanted a burger they had on the menu but the menu said it was awful to request to have things left off of it so I ordered rue plain Jane burger. It was just that plain and nasty. My husband asked for a medium burger and got pretty much RAW. We never got refills on our drinks and he barely came to check on us. Didn't ask if we were celebrating anything special like they used to. We even had our Disney celebration buttons on. It worst time we have ever had here. Awful service!!! And they allowed a women to bring her stroller up and sit behind us with her family nearly blocking me in where I couldn't back up to leave. Needless to say, we had a horrible time for our anniversary and left with no refills or anything to celebrate.

Planet Hollywood - Orlando
Responded on April 27, 2021

We are very sorry to hear we let you down on your anniversary and appreciate you sharing your experience with us. We've sent you a message.

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OpenTable Diner
Orlando
1 review
Dined on April 18, 2021
Overall2food2service3ambience3

We waited over an hour to receive our main course. Our appetizer was the chicken strips.. they were flavorless and definitely not worth $14, the chicken strips were very small.

Planet Hollywood - Orlando
Responded on April 20, 2021

We apologize your meal did not meet your expectations. Our guests' feedback is highly valuable to us and will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OpenTable Diner
Orlando
1 review
Dined on April 16, 2021
Overall5food5service5ambience5

Awesome dining and fast service

Planet Hollywood - Orlando
Responded on April 20, 2021

We appreciate you dining with us and are happy you had such a great experience. Come back soon!

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OpenTable Diner
New England
1 review
Dined on April 15, 2021
Overall4food5service4ambience4

Overall we had a great time, except the sever asked my daughter whose birthday if she wanted a special light up cup for her birthday that cost like $10 or something without clearing it with us first. Not only that but he brought my other daughter one too, so we spent like $20 on cups we didn’t want to. Also, I know it’s a fun and upbeat testy but the music was so loud my daughter was covering her ears the entire time. I also had to ask for a refill of my drink when no one else at my table had to. The food was good and we still had a lot of fun. I would still go back.

Planet Hollywood - Orlando
Responded on April 20, 2021

Thank you for celebrating with us. We're sorry about the cups and will be sure to address our team about it. We hope to be able to serve you again.

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KL
KatieL
Philadelphia
1 review
Dined on April 14, 2021
Overall5food5service5ambience5

The whole experience was great! My kids loved all the music and memorabilia

Planet Hollywood - Orlando
Responded on April 26, 2021

We're glad to hear you and your family had a blast dining with us. We can't wait to serve you guy again.

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OpenTable Diner
Orlando
2 reviews
Dined on April 10, 2021
Overall2food2service3ambience3

Food was cold and had a bad seat

Planet Hollywood - Orlando
Responded on April 16, 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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LJ
LJAKE
Orlando
18 reviews
Dined on April 10, 2021
Overall2food1service3ambience4

Ambiance was good and lively but their alcoholic drinks are a joke. There was no taste of alcohol and the price for it was over $13. Geez. Food wasn’t that impressive either.

Planet Hollywood - Orlando
Responded on April 16, 2021

We are very sorry you did not fully enjoy your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We have passed this along to the team.

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OpenTable Diner
Dallas
1 review
Dined on April 10, 2021
Overall3food2service3ambience4

I had higher expectations for the price.

Planet Hollywood - Orlando
Responded on April 16, 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

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OpenTable Diner
San Francisco
1 review
Dined on April 10, 2021
Overall5food5service4ambience5

The food was fantastic and my family loved the atmosphere. The stuff on the ways and the music they play is really cool! Only negative thing was we had to wait for 15 minutes after being seated for a high chair. Thought that was kind of odd.

Planet Hollywood - Orlando
Responded on April 16, 2021

We are so glad you had such a great & memorable time at Planet Hollywood. We look forward to seeing you back soon!

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OpenTable Diner
Orlando
1 review
Dined on April 9, 2021
Overall3food1service4ambience5

The atmosphere is amazing but the food quality is not that great. I would come back and try again

Planet Hollywood - Orlando
Responded on April 16, 2021

We regret to hear that your meal was not up to our usual standards. We appreciate that you have taken the time to write to us and will share this experience with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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MC
MichaelC
E. Tennessee
2 reviews
Dined on April 9, 2021
Overall5food5service5ambience5

Awesome food

Planet Hollywood - Orlando
Responded on April 16, 2021

Thank you Michael! We look forward to welcoming you back to Planet Hollywood soon.

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FW
FeliciaW
Atlanta
1 review
Dined on April 8, 2021
Overall4food2service5ambience5

We went for tge experience. The food is overpriced and not great. My salmon dinner was 30.00. It lacked flavor even with extra glaze. So, if you go, don't go hungry. Enjoy the space and have fun.

Planet Hollywood - Orlando
Responded on April 16, 2021

Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement. We hope to welcome you back soon.

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OpenTable Diner
Orlando
1 review
Dined on April 7, 2021
Overall5food5service5ambience5

Birthday celebration

Planet Hollywood - Orlando
Responded on April 16, 2021

We happy you chose to celebrate your birthday with an out of this world experience at Planet Hollywood. Come back again soon.

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vipOpenTable Diner
Charlotte
1 review
Dined on April 7, 2021
Overall3food4service1ambience4

Food was pretty good. The service was horrible though. Extremely slow. Took almost an hour to get our food once we ordered it.

Planet Hollywood - Orlando
Responded on April 16, 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our server team to improve on this. We appreciate you reaching out and hope to see you again soon.

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CR
CindyR
San Francisco
5 reviews
Dined on April 7, 2021
Overall4food3service5ambience4

After viewing the menu online (including pictures) this was the reservation I was most excited about. Food took a LONG time. Food was good but portions are not as big as portrayed. Since we were most excited about desert my young daughter and I split a meal (Mac and cheese burger). Our chocolate shake with yummy treats was skimpy too (nothing like pictured). We both left hungry. 😬Wasn’t a terrible experience. Now I can say I’ve been there done that..... kids really enjoyed singing along with other customers! Best server I think I’ve ever had. He was very kind and checked in often even though he was slammed. I could have complained but it would have only created a stressful situation. After COVID I’m just glad not to be doing the cooking. 😂

Planet Hollywood - Orlando
Responded on April 16, 2021

Thank you for dining with us and sharing your feedback. We look forward to serving you again.

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OpenTable Diner
Orlando
2 reviews
Dined on April 7, 2021
Overall4food5service2ambience5

Receptionist had a bad attitude. Didn't allow us to wait downstairs where it was cool. She basically threw us out of the premises and told us to wait outside (where it was close to 90 degrees) until we receive the text message to be seated.

Planet Hollywood - Orlando
Responded on April 16, 2021

We apologize for your interaction with the hostess. We appreciate you dining with us and will be sure to address our team. We hope to welcome you back.

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FAQs

Planet Hollywood - Orlando is rated 4.4 stars by 1271 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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