Planet Hollywood - Orlando

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1. BF

   BrentF

   1 review

   2.0

   1 review

   Dined 2 days ago

   overall2food1service1ambience4

   I went to the Toronto location in High School and was underwhelmed as a teenager, so maybe should have known better. The host was super friendly, and the memorabilia is outstanding, but then we sat at our table and the downhill ride started. We ordered a round of water and one cocktail in the cool light-up glass. Server asked if we wanted the kids’ water in the flashing glasses as well, so we said why not. As we sat we wondered if we’d now signed up for FOUR light up glasses. When we asked the server if we’d bought each glass, their response was “they’re $4 each.” It really felt as if that was to try and point out how cheap we were being to even enquire about that. Even worse, when we asked for those glasses to then be filled with the drinks that the menu clearly stated were included in the kids meals, we were flatly told “No. You can only buy the $10 mocktails.” Once the food arrived, the dishes ranged from adequate (Chicken Sandwich and Ringer Burger) to inedible (Kobe Burger with a centre that more resembled steak tartare). I have never written a review (positive or negative) before, but this was a truly singular experience. Thankfully I had lots of time to kill this afternoon while my son barfs up the remnants of this meal instead of being with the other half of my family at Animal Kingdom. If you love movies, I guess go and order cautiously. If you love good food, pick from any of the dozens of great options at Disney Springs (Shouts to Art Smith’s Homecoming and City Works Eatery).

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2. OT

   OpenTable Diner

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   overall5food5service5ambience4

   Great food and good menu selection. Was a little noisy but maybe to be expected on a Saturday evening.

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3. R

   Rose

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   First time there and the whole family loved it! We'll probably go again.

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4. OT

   OpenTable Diner

   East Sussex

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   overall1food1service4ambience3

   Food was over priced and poor sadly

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5. m

   mom3xs

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   I live locally to Orlando area, I had a friend visiting from out of state so we went there for dinner. I made the reservation, got to the restaurant, checked in and very soon after got a text our table was ready. When seated our waiter was very attentive, food and drinks came out very quickly. I am going to say I honestly was pretty surprised how smoothly everything went. Food was great, drinks were great. I would recommend this place if you are traveling to Orlando area or even local. I had been there many years ago and it was okay, this was a way better then okay experience. As for anywhere at Disney Springs, make a reservation.

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6. OT

   OpenTable Diner

   Richmond

   1 review

   2.0

   1 review

   Dined 6 days ago

   overall2food3service4ambience1

   Meet up with friends we hadn’t seen in 10-13 yrs, so talking was very difficult (had no idea of singing/shouting). Food was good; same with service. Unfortunately will not be back.

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7. JY

   JamalY

   1 review

   5.0

   1 review

   Dined on May 9, 2022

   overall5food4service5ambience5

   Planet Hollywood was a nice place to go. It was lively with music and the service was nice.

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8. SB

   SemonaB

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on May 8, 2022

   overall5food5service5ambience5

   Mother's Day was amazing. The service was excellent. Fun filled evening!

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9. AC

   AllenC

   Las Vegas

   3 reviews

   1.0

   3 reviews

   Dined on May 8, 2022

   overall1food2service1ambience2

   We were a party of 8 when we got seated it took 30 minutes for the server to come to our table. She took our drink order and it took another 20 minutes to get our drinks. The waitress was having a problem with the table next to us. After she finished satisfying that table she took our order. Another server came over 10 minutes later and said he was taking over the table and the other server was going on break. After waiting 30 more minutes I called the manager over and inquired about our food and he said he would check on it, after another 20 minutes our food genially arrived. We will never eat here again and we will tell everyone we know not to go there.

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10. RD

    RichardD

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food4service5ambience5

    Great services from our waiter and the food was delicious!

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11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    We seat right away ! Very good food

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12. FC

    FoodieCouple

    Naples

    8 reviews

    4.0

    8 reviews

    Dined on May 7, 2022

    overall4food4service5ambience5

    Service was great. Food was average. I had a steak that was very chewy. I’m sure it was just a bad cut. But the flavor was delicious. I didn’t not like the steak fries. They were very dry. Ambiance was great and fun.

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13. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 7, 2022

    overall4food5service3ambience3

    Team dinner after cheer competition

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14. e

    elizabethm

    1 review

    3.0

    1 review

    Dined on May 7, 2022

    overall3food2service4ambience3

    Our wings were so soggy but called double crisp suppose to be baked and fried? Guy Is upset

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15. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 3, 2022

    overall4food4service4ambience4

    I think they are a little overpriced

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16. a

    ahmedh

    Detroit

    4 reviews

    5.0

    4 reviews

    Dined on May 2, 2022

    overall5food5service5ambience5

    Great service from the word go! Food was good

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17. CK

    CoreyK

    Detroit

    4 reviews

    4.0

    4 reviews

    Dined on May 2, 2022

    overall4food4service5ambience4

    Great, laid-back atmosphere with music. Perfect for a family vacation, and letting kids be kids without bothering nearby tables. The wait staff was attentive and the food better than I expected.

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18. OT

    OpenTable Diner

    Orlando

    1 review

    2.0

    1 review

    Dined on May 2, 2022

    overall2food1service5ambience4

    Sorry but BBQ rips were dry and tough

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19. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 1, 2022

    overall3food5service2ambience4

    Food and atmosphere were great our waitress was very slow.

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20. CH

    CH12

    Atlanta

    12 reviews

    1.0

    12 reviews

    Dined on May 1, 2022

    overall1food1service1ambience1

    To start, the table was disgusting with a bunch of old food and old crayons on the floor underneath it. I asked the hostess to have it cleaned and she had to sweep it herself after not being able to immediately locate a busboy. Once she finished I had to go back and ask her to clean the seats because debris was left there. She finally got the busboy to come as we are standing next to the table waiting to sit down and I asked for a napkin to wipe it myself. The busboy seemed irritated with the job, intentionally ignored me, and pulled out a wet rag. I asked for a napkin again to do it myself and he ignored me as he wiped the seat down. Then he walked away. I was saying “excuse me, excuse me”, but again, he ignored me. I was patient, kind and speaking in a low tone, as I understood that they may have had a busy night. But at this point, I had to follow him repeatedly saying “excuse me” louder. Once he finally turned around, I asked for a napkin yet again and he turned around slightly and said “it’s not wet” as he was walking briskly away. Then someone (presumably the manager) must have seen us still standing there and he came right over and apologized after I explained the issue. After that, the busboy returned with napkins. Why couldn’t he have done that in the first place? It is not up to someone else to tell us that it’s not wet after we just watched him wipe the vinyl seat with a wet rag. If we want napkins, give us napkins. Next, the food was mostly awful. I ordered the spinach and berries salad with added grilled chicken. The only good thing was the spinach and balsamic dressing. The chicken always cold, dry and bland- it was not seasoned at all. Also it was supposed to have walnuts and mine did not have any so I had to ask the waiter and he brought me a cup of walnuts on the side. I will not be returning here.

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21. G

    Goodmans

    London

    3 reviews

    4.0

    3 reviews

    Dined on May 1, 2022

    overall4food4service4ambience5

    Service is not what you get in the UK - mains come out before the starters are cleared. They also made me pay the bill before my final drink had arrived and then put a plastic glass on the top which was basically indicating they wanted me to leave. Great burgers though in an interactive setting. Better value than most restaurants in Disney Springs.

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22. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on May 1, 2022

    overall5food5service5ambience5

    Cheer Competition

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23. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 30, 2022

    overall3food1service2ambience4

    Food cold service slow and expensive food with no quality in taste

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24. OT

    OpenTable Diner

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on April 29, 2022

    overall5food5service4ambience5

    It was my first time and it was great! With the exception that we were not able to view the wardrobe of actors from movies easily. Due to the placement of them. Loved the sing along and the huge screen!

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25. BW

    BethanyW

    West Sussex

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food5service5ambience5

    Food was delicious and service was amazing! I would highly recommend

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26. s

    sfcf

    Orlando

    1 review

    5.0

    1 review

    Dined on April 28, 2022

    overall5food5service5ambience5

    Planet Hollywood- wie immer ein Erlebnis für die ganze Familie! Burger, Top service, original Filmkleidung & Accessoires... und wie YMCA lief- stand das ganze Restaurant und sang mit! Top! never forget! anschließend noch bis Mitternacht shoppen.

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27. LK

    LenaK

    Orlando

    17 reviews

    vip
    4.0

    17 reviews

    Dined on April 27, 2022

    overall4food3service5ambience4

    Super over priced for the quality of food you get.

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28. MT

    MommaT

    West Palm Beach

    28 reviews

    5.0

    28 reviews

    Dined on April 27, 2022

    overall5food5service5ambience5

    Vacationing in Orlando- LA Lasagna was delicious! Blueberry mojito was very refreshing! The Kobe bacon burger was perfectly prepared and scrumptious! Fun atmosphere with DJ and patron participation- good time!

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29. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on April 24, 2022

    overall5food5service5ambience5

    Awesome!! While the dining room was kind of loud the overall experience was awesome the server was energetic and willing to help us in anyway she had to

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30. LW

    LesleyW

    1 review

    3.0

    1 review

    Dined on April 22, 2022

    overall3food5service4ambience2

    Food was delish. Service was good. Prices a bit high but not surprising given the setting. Very loud but this is fun for young people and expected. Seating not so good. Six of us crammed at two small tables pushed together, behind a bulkhead so no view of the big screen.

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31. OT

    OpenTable Diner

    Miami

    4 reviews

    vip
    3.0

    4 reviews

    Dined on April 22, 2022

    overall3food4service2ambience5

    Very disorganized at the arrival, plenty of open tables and had to ask about our reservation 40 minutes after we checked in, terrible service in everything from the hostess to our waitress, this place has a long way to go before it can become an enjoyable experience again.

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32. J

    Jenzo77

    New York Area

    5 reviews

    4.0

    5 reviews

    Dined on April 22, 2022

    overall4food4service5ambience3

    Once we finally got seated (3 levels of check-ins), we had a great time. The kids sang their hearts out and they loved their meals. We will def be back!

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33. SB

    ShirlB

    Dallas

    5 reviews

    5.0

    5 reviews

    Dined on April 21, 2022

    overall5food5service5ambience5

    Pleasantly surprised with the atmosphere and great food! Server was attentive and food was delicious!

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34. OT

    OpenTable Diner

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on April 20, 2022

    overall2food2service3ambience2

    Bland and Loud. So loud could hardly hear my family to talk with them. Very overstimulating. My Guy Fieri burger with bacon and Mac and cheese had absolutely no taste whatsoever. There were no spices of any type in the hamburger meat itself and the meat was so over cooked it was drier than dry causing me to choke on it. I stopped eating half way through to conserve calories for a Ghirardelli’s sundae which I knew I could count on to be delicious. Definitely will never go to another Planet Hollywood to eat again but now I can atleast say I ate at one and tell others to save their time and especially their money!

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35. RR

    ReneeR

    San Diego

    1 review

    4.0

    1 review

    Dined on April 20, 2022

    overall4food3service3ambience4

    Very fun experience! Food was good but the decor and entertainment made it so cool.

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36. WJ

    WJKJR

    New England

    11 reviews

    vip
    4.0

    11 reviews

    Dined on April 20, 2022

    overall4food4service5ambience4

    When we come to Orlando, we always stop at PH. My daughter loves the chicken crunch and I am partial to the LA Lasagna. It can be loud and chaotic, but Sadie took good care of us yesterday.

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37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 20, 2022

    overall5food4service5ambience5

    The Texas Tostados were super

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38. OT

    OpenTable Diner

    Edinburgh

    2 reviews

    5.0

    2 reviews

    Dined on April 19, 2022

    overall5food5service5ambience5

    Brilliant atmosphere tasty food and well priced, great night

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39. B

    Brock

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service1ambience4

    The place is very nice and great atmosphere, clean and active. But the service I had tonight wasn’t exceptional at all. I was not told that my childrens cups were $10 and was not asked if I wanted to purchase them. Going in I already said I wasn’t getting the light up cups because they have 4 of them already 2 a piece so why would I keep buying. So the waitress just added them to my bill and I don’t think that was fair at all because she didn’t explain that the chocolate milk was extra. That’s not fair to have charged me and she didn’t explain it well at all!

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40. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience4

    Good food with fun atmosphere!

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