Planet Hollywood - Orlando

4.3
1344 Reviews
$30 and under
American

Top Tags:

Casual
Fun
Located in the Marketplace at Disney Springs™, movie memorabilia takes center stage at this tribute-to-Hollywood restaurant serving American fare. Enjoy lunch or dinner on one of our four expansive floors, or dine outside and overlook the lively Florida sunsets.
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Private Dining

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What 1344 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
food
4.4
service
4.5
ambience
3.9
value
Noise · Moderate
70% of people would recommend it to a friend
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C
vipCliff
Chicago
15 reviews
Dined 2 days ago
Overall3food1service1ambience4

Food was warm at best. They were out of stuff. We came and put in the comments that it was my daughters birthday and they really didn’t hit the mark. Last time this was awesome and this time it was mediocre at best. Not sure we will be back based on this experience. I was quite disappointed!

OT
OpenTable Diner
Baltimore
1 review
Dined 2 days ago
Overall2food3service1ambience3

The service was very slow. Our waiter was too busy trying to sing to us then remembering our orders. From the time we sat down, it took around 90 minutes to get our food. Im

Planet Hollywood - Orlando
Responded 17 hours ago

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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m
markh
Kansas City
8 reviews
Dined 4 days ago
Overall5food5service5ambience5

Our server (Luke) was great. Guy Fieri burgers were delicious

Planet Hollywood - Orlando
Responded 17 hours ago

Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.

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OT
OpenTable Diner
1 review
Dined 4 days ago
Overall5food4service5ambience5

Great waiter!! Was funny and entertaining and very accommodating.

Planet Hollywood - Orlando
Responded 17 hours ago

Thank you for sharing such complimentary feedback about our team. We look forward to serving you again soon!

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OT
OpenTable Diner
New York Area
3 reviews
Dined 5 days ago
Overall5food5service5ambience5

Great food and attentive server. He was busy but stayed on top of things. Best burger I’ve had!

Planet Hollywood - Orlando
Responded 17 hours ago

We appreciate you dining with us and are happy you had such a great experience. Come back soon!

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OpenTable Diner
1 review
Dined 5 days ago
Overall3food4service1ambience4

Once we were seated, waited 15 minutes before anyone greeted us to get drink order etc. Food order took a half an hour and server never checked on us once. Luckily we were able to get the attention of a different server to get condiments and drink refills. Disappointing service to say the least! Won’t be returning there.

Planet Hollywood - Orlando
Responded 17 hours ago

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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OT
OpenTable Diner
1 review
Dined 5 days ago
Overall4food3service5ambience4

Our waiter Eli was excellent and provided exceptional service. The food was just ok. I ordered the macaroni and cheese burger with fries and the fries were hard and cold. I expected a lot more for overall taste and the amount of food for a $20 burger. Also the level of noise was so loud it was hard to hear the person sitting beside me. It was fun and interactive yet very loud and almost obnoxious at times.

Planet Hollywood - Orlando
Responded 17 hours ago

Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement. We hope to welcome you back soon.

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EP
ErinP
Washington DC
6 reviews
Dined 5 days ago
Overall5food5service5ambience5

Planet Hollywood was an ENTIRE VIBE. The food was fresh and hot and our server (Sam) was amazing. She was attentive, but not overbearing and she provided suggestions for the table. When you visit, be sure to grab the fall off the bone ribs and a pina colada!

Planet Hollywood - Orlando
Responded 17 hours ago

We are so glad you had such a great & memorable time at Planet Hollywood! We look forward to seeing you back soon!

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RH
RobertH
Tampa
3 reviews
Dined 5 days ago
Overall3food2service4ambience1

Sandwiches and fries must have been sitting under a heat lamp. Mealy fries and dried out buns. At the current prices, deserved a better quality meal. Very disappointing.

Planet Hollywood - Orlando
Responded 17 hours ago

We regret to hear that your meal was not up to our usual standards. We appreciate that you have taken the time to write to us and will share this experience with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OT
OpenTable Diner
Fort Lauderdale
1 review
Dined 6 days ago
Overall5food5service5ambience5

Birthday for my son. He got a candle in his ice cream and the waiter sang Happy Birthday! He has a good lunch

Planet Hollywood - Orlando
Responded 6 days ago

We are so glad you had such a great & memorable time at Planet Hollywood! We look forward to seeing you back soon!

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OT
OpenTable Diner
Chicago
1 review
Dined 7 days ago
Overall5food5service4ambience5

Awesome place to take the kids to. Had a good experience.

Planet Hollywood - Orlando
Responded 6 days ago

Thank you! We look forward to welcoming you back to Planet Hollywood soon!

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OT
OpenTable Diner
Columbus
3 reviews
Dined on June 7, 2021
Overall4food4service5ambience5

Fun atmosphere! Food is good and the movie memorabilia is a great way to pass the time.

Planet Hollywood - Orlando
Responded 7 days ago

Thank you for the lovely review from your recent experience at Planet Hollywood. We look forward to celebrating another out-of-this world experience with you again real soon!

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OT
OpenTable Diner
Orlando
3 reviews
Dined on June 6, 2021
Overall5food5service5ambience5

Graduation

Planet Hollywood - Orlando
Responded 7 days ago

Thank you for choosing Planet Hollywood to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon.

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OT
OpenTable Diner
Cleveland
3 reviews
Dined on June 6, 2021
Overall5food5service5ambience5

It was our best dining experience in Orlando. The food was great and the atmosphere was awesome enough to entertain a ‘lively’ 7 year old. Great place! Will recommend to anyone going to Orlando.

Planet Hollywood - Orlando
Responded on June 7, 2021

We are so glad you had such a great & memorable time at Planet Hollywood! We look forward to seeing you back soon!

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OT
vipOpenTable Diner
Nashville
5 reviews
Dined on June 6, 2021
Overall5food5service5ambience5

The waiter was great and the Guy Fieri burger was amazing!

Planet Hollywood - Orlando
Responded on June 7, 2021

Thank you! We look forward to welcoming you back to Planet Hollywood soon!

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LS
vipLenaS
Orlando
8 reviews
Dined on June 5, 2021
Overall4food4service4ambience4

Had a great time with the sing alongs. Loved being seated on the third level where we could enjoy the iMax screen. Ordered the high roller and each item was delicious and filling so we probably should not have ordered entrees, we were stuffed. The milkshakes were a great ending to an already great night.

Planet Hollywood - Orlando
Responded on June 7, 2021

We are happy to hear how much you enjoyed dining with us at Planet Hollywood! We look forward to welcoming you back again soon!

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AM
AMSJ
Savannah
7 reviews
Dined on June 5, 2021
Overall3food1service3ambience3

Food was awful, burgers overcook the fries cold everything was so bad! Appetizers bad as well! Really bad experience! Server was great! But the quality of the food is very poor!
Is a Tourist trap! Expensive for the quality of the food!
Don’t waste your time....
never again!

Planet Hollywood - Orlando
Responded on June 7, 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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FB
vipFreddyB
Miami
3 reviews
Dined on June 5, 2021
Overall4food4service4ambience4

Great place to go… but the ambience has changed… you couldn’t understand the music. Food wasn’t at the right temperature. It’s a tourist place, overpriced food and overpriced drinks

Planet Hollywood - Orlando
Responded on June 7, 2021

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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OT
OpenTable Diner
New York Area
1 review
Dined on June 5, 2021
Overall3food3service4ambience4

Service was good but slow food was terrible

Planet Hollywood - Orlando
Responded on June 7, 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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CG
ClauG
Birmingham
1 review
Dined on June 3, 2021
Overall5food4service5ambience5

It was lovely! Super friendly check in staff. The location is renovated and clean. Food was delicious. Yes, little pricey but good. The big screen was fabulous and our party had 6 people ages 11-65 and we all had a blast. They played music and videos that appealed to all of us! It was a lovely birthday celebration.

Planet Hollywood - Orlando
Responded 6 days ago

We are happy to hear how much you enjoyed dining with us at Planet Hollywood! We look forward to welcoming you back again soon!

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OT
OpenTable Diner
1 review
Dined on June 3, 2021
Overall1food2service1ambience1

First, the food was awful. Second, our waiter must have been on his first day, it took over 30 minutes to get our drinks, and when they did come my drink had no alcohol in it. None. For $11, a vodka tonic should at least have vodka. It look another 5 minutes to flag someone down and another 10 minutes to have it remade. Third, there was no ambiance. Even in the balcony outside it was incredibly loud. Overall a horrible meal, and for a small family of 5 (toddler) and we spent $200. I do not mind spending money for good food, but I resent the heck out of spending money for poor quality and terrible service.

Planet Hollywood - Orlando
Responded on June 4, 2021

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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OT
OpenTable Diner
Orlando
2 reviews
Dined on June 1, 2021
Overall5food5service5ambience5

Chris was an amazing server and the restaurant was perfect for friends and fun!!!

Planet Hollywood - Orlando
Responded on June 2, 2021

We are so glad you had such a great & memorable time at Planet Hollywood! We look forward to seeing you back soon!

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S
vipStoz
Philadelphia
5 reviews
Dined on June 1, 2021
Overall5food5service5ambience5

Food was excellent! Definitely will go back.

Planet Hollywood - Orlando
Responded on June 3, 2021

We are so glad you had such a great & memorable time at Planet Hollywood! We look forward to seeing you back soon!

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OT
OpenTable Diner
Chicago
1 review
Dined on June 1, 2021
Overall5food5service5ambience5

Love the food and the energy and nice service

Planet Hollywood - Orlando
Responded on June 2, 2021

Thank you! We look forward to welcoming you back to Planet Hollywood soon!

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OT
OpenTable Diner
Orlando
2 reviews
Dined on May 31, 2021
Overall3food2service4ambience5

If you’re looking for entertainment while you dine, this is a fun atmosphere. Sing alongs with everyone in the whole restaurant was a good time!
Food was ok. We tried the recommendations from Yelp including the ribs and the lasagna. Presentation is there but taste is simple, generic. Would not go back for the food.

Overall, fun time for the family if you’re comfortable with overpriced, average tasting meals.

Planet Hollywood - Orlando
Responded 6 days ago

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
OpenTable Diner
Las Vegas
2 reviews
Dined on May 31, 2021
Overall5food5service5ambience5

Amazing. Love it.

Planet Hollywood - Orlando
Responded on June 1, 2021

We are happy to hear how much you enjoyed dining with us at Planet Hollywood! We look forward to welcoming you back again soon!

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T
Tcard
Naples
22 reviews
Dined on May 30, 2021
Overall3food3service5ambience3

Very Loud, very crowded, felt unclean,

Planet Hollywood - Orlando
Responded on June 1, 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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BB
BryanB
Orlando
6 reviews
Dined on May 30, 2021
Overall4food5service3ambience5

Fun experience, but had a reservation and still was made to wait 20 min to be sat. Noise level makes it tough to hear the people at your table and server.

Planet Hollywood - Orlando
Responded on June 1, 2021

We appreciate you sharing your thoughts and concerns with as it aids us in improving our guest experience. Your comments have been shared with management. We hope to serve you again.

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OT
OpenTable Diner
1 review
Dined on May 30, 2021
Overall4food5service4ambience5

Our family was celebrating our son’s college graduation and travelled to Florida for the occasion. Our waitress was non friendly but polite. She forgot to bring our straws for our drinks so our youngest son hunted some straws down for us. The food however was great and the overall environment was excellent!

Planet Hollywood - Orlando
Responded on June 1, 2021

Thank you for choosing Planet Hollywood to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon.

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VS
VanessaS
Naples
13 reviews
Dined on May 30, 2021
Overall2food4service1ambience5

Service was horrible... we were sat and waited 20min just for someone to introduce themselves and ask us what we wanted to drinks. Then it took about another 20mins to get our drinks. Food was less then OK and the kids food was horrible.

Planet Hollywood - Orlando
Responded on June 1, 2021

We aim to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

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OT
OpenTable Diner
Miami
3 reviews
Dined on May 28, 2021
Overall2food1service3ambience1

It was alright, it reminded me of an old 80's restaurant where you can't see what your eating. The music is loud and you have to almost yell to communicate. The carpet reminded me of an old buffet style restaurant, that needs deep cleaning and smells.

Planet Hollywood - Orlando
Responded on June 3, 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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GG
GaryG
1 review
Dined on May 27, 2021
Overall2food1service1ambience3

Waitress was only at our table to take the order and deliver food. We had to ask several times for water and the check. Food was OK. Nothing spectacular.

Planet Hollywood - Orlando
Responded on June 1, 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

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JC
JenniferC
Orlando
4 reviews
Dined on May 26, 2021
Overall4food4service4ambience3

Went to this restaurant with kids. It was cool to see some of the movie memorabilia, but the main dining area is loud and crowded. They also sat us next to the door leading into the kitchen, so it was an extremely high traffic area. I’m not sure if it would have been better somewhere else or not since it was pretty obnoxious everywhere.

Planet Hollywood - Orlando
Responded on June 1, 2021

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.

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S
Sasha
Atlanta
1 review
Dined on May 24, 2021
Overall4food3service5ambience3

Came to Planet Hollywood while family was in town. Service was OUTSTANDING!!! Michael was a very attentive server. Food was good and delivered to the table in a reasonable time. Michael made sure our drinks were full at all times.

Planet Hollywood - Orlando
Responded on May 26, 2021

Thanks for reaching out to us, as we always love feedback from our guests.

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OT
OpenTable Diner
Washington DC
1 review
Dined on May 23, 2021
Overall5food5service5ambience4

Love Planet Hollywood! One of our must go to places every time we are in town!

Planet Hollywood - Orlando
Responded on May 25, 2021

We are happy to hear how much you enjoy dining with us at Planet Hollywood! We look forward to welcoming you back again soon!

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OT
OpenTable Diner
Jacksonville
3 reviews
Dined on May 23, 2021
Overall1food1service1ambience1

1 hour wait after our reservation time. Another 2 hours of waiting before we gave up hope on getting food. So we left

Planet Hollywood - Orlando
Responded on June 1, 2021

We apologize for the longer than expected wait time. The management team has been made aware of your comments for improvement in our service and expediency.  

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MW
MeaganW
Tampa
1 review
Dined on May 23, 2021
Overall5food5service5ambience5

Fantastic time, great food and fun atmosphere

Planet Hollywood - Orlando
Responded on May 24, 2021

We are so glad you had such a great & memorable time at Planet Hollywood! We look forward to seeing you back soon!

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NL
NicoleL
New York Area
1 review
Dined on May 22, 2021
Overall3food2service2ambience2

We hardly saw our waitress. The food came out which took forever. The bottom bun was soggy and even though we were told they cook all their burgers medium they came out burnt. My husband ordered the Kobe and it certainly wasn’t Kobe beef. The fries sat in a warmer to long or or def the lights and weren’t hot and were rubbery. Def a one and done for us.

Planet Hollywood - Orlando
Responded on May 24, 2021

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OT
OpenTable Diner
Atlanta
8 reviews
Dined on May 22, 2021
Overall5food5service4ambience4

Food was excellent, very busy but overall great experience!

Planet Hollywood - Orlando
Responded on May 26, 2021

Thank you for the lovely review from your recent experience at Planet Hollywood. We look forward to celebrating another out-of-this world experience with you again real soon!

Report
M
Manipulating
1 review
Dined on May 20, 2021
Overall1food3service4ambience5

I expect a place like this to deliver mostly on the experience and atmosphere, and they did that well. The food is just OK.
I am leaving a one star review due to the deceptive tactics they train their servers to use. After each person places their order, the server asks do you want fries? Do you want cheese and bacon on that? They are asking my kids about adding to their order, and they have no idea these things cost extra. Most restaurants don't ask for upsells without explaining there is a cost involved. Especially with kids who don't understand. So 1 star reviews is the only power a consumer has to send a message to corporate. Here you go guys. You earned this one star review.

Planet Hollywood - Orlando
Responded on May 24, 2021

We are very sorry to hear you did not fully enjoy your recent visit. We welcome opportunities for improvement and appreciate your feedback. Please know that your comments will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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FAQs

Planet Hollywood - Orlando is rated 4.3 stars by 1344 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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