PH is always a fun time! Its loud and overwhelming at times (we are an Autism family) but we always enjoy ourselves. My boys love the videos, I like the sing alongs. The food is delicious and big enough to share. Our server, Paul, was fantastic.
This was birthday party and I ask for better table.. She say yes and give us table next to the entrance ( right side where all Waiters walk every seconds and Kick the door with they legs... This is the horrible to see what they doing inside ... And Lasania was very dry .., ribs ok.. Why we need this for birthday party?????
The food prices went up, the service was horrible (server didn't get the order right and was down right inhospitable), and they screwed up a salad. Really? It's no wonder my family's cooked food wasn't good. I had been many times before the renovations and it was never this bad, not the service or the food, or the prices. With all the food in Disney Springs, this place will be closed soon after people read the reviews and experience how horrible it is. There are so many other good places to eat versus this place and much cheaper. I could have done better with a pretzel from the boardwalk! What a waste of time, hunger and money!
Amazing...fun...awesome food...overstimulating...very energetic...definitely going back
Definitely over priced for apps & burgers, food isn’t great comparable to Applebee’s taste/menu but triple the price, BUT you are in Disney Springs ... so is that what is to be expected? Atmosphere and wait staff are great super fun energy, sing alongs are the best, we had a gift card so it was worth to pay half the price for the meal!
Perfect we love it
5-star service. We went to celebrate my daughter’s birthday and it was just perfect. Her name at the screens and the candle at the deserve, turned the night special. The food was great with a fair price for the place. Congratulations to the restaurant.
Over priced food and drink. below average , dry hamburger.
The burgers were on point. Try the different sauces even if you are a ketchup and mustard kind of guy. They are worth trying.
Service was a little slow, but polite.
We had a large group of 9 and had to be split into 2 tables but otherwise was a great experience. The food and service was great. Stephen took care of us and did a great job.
It was incredibly too loud with groups chanting. We made our reservation for 8 and we were not seated until 8:25. Our waiter did not even notice we were sitting in his section until I approached him about who our waiter was. Overall service and food has decreased and I used to love planet Hollywood....
Atmosphere is loud but fun. 2 burgers w fries and 1 salad, a beer and 1 drink was $70. Pricey for sure.
It was great
We sat out on the deck and had a pleasant dinner. I had a burger which was pretty good.
I can't remember the last instance when I took the time to provide a poor review. This dining experience was extremely disappointing. What made the experience poor was the indifference of the server Richard. The night began when he returned after a long absence from taking our drink order to admit he was "chasing down a customer" and forgot what we ordered. The drinks arrived, one inaccurate and we felt it was an honest error. Upon taking the dinner order Richard seemed more focused on those tables around us as if he was policing the area. Asking for condiments seemed to be a bother and his demeanor was distracted with no customer focus whatsoever. After ordering a second drink, and witnessing him deliver beverages to the table beside us, he had the nerve to state he was still waiting on the beer! I cancelled the beer since the meal was now almost complete. Any customer service professional would know enough at this point to apologize however Richard seemed oblivious to his customers and showed no empathy not to mention even acknowledge the disservice. I can only speculate this is not news to the management staff. Hope they can coach so others don't experience the same level of service.
Just a bad experience all around,Wish I didn’t have to pay $120 bucks for 2 adults and 1 child.Will never go back again.
It's was fun ! Our waiter was slack ! Charged me for the kids meal drink and didn't bring my sons desert and I had to ask him for the desert menu 6 times , we paid the bill and left and got desert elsewhere
Very unorganized. We had a reservation and still waited 45 minutes then they tried to set us outside in the cool weather with kids....food was just ok. Probably will never be back. Hated to see that Guy Fieri had his name tied to this menu.
Food was delicious, pricy but worth it! Ordered bird is the word chicken sandwich and I can’t wait to eat it again