Piccolino - Ilkley

Commentaires sur le restaurant Piccolino - Ilkley de personnes qui y ont mangé. Selon des cotes récentes.

1. V

   Vikki VIP

   Lancashire3 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Always top class ,fabulous welcoming staff , best sourced food , and decent champagne , Moët , and house champagne which is brilliant .
   

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2. F

   Fran VIP

   Yorkshire9 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great experience. Stunning Roof terrace , service excellent and delicious food. Really reccomend the sharing Sunday roast, it’s the best one ever!
   

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   Piccolino - IlkleyA répondu le 22 avril 2025

   Thank you so much for your kind feedback Fran 🫶💫
   

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3. S

   Sarah

   Yorkshire1 commentaire

   5.0

   Y est allé le 19 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Had a lovely birthday evening. Will definitely be returning.
   

   Piccolino - IlkleyA répondu le 22 avril 2025

   Thank you Sarah for the brilliant review, we really appreciate you taking the time to feedback to us. 💛
   

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4. G

   Geoff

   Yorkshire2 commentaires

   2.0

   Y est allé le 18 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 4
   4. Ambiance 3

   We went to this restaurant to celebrate my retirement. We asked for a table upstairs as we have been there before, not the terrace, but on arrival as we were early asked to have a drink at the bar On asking the best bar we were advised the terrace bar. Which is the top level, it was cold and not a very good atmosphere, we were then seated on the first entrance floor. Every time the door opened the cold was felt not good. We ordered the lasagne, well what can I say small portion and not very good, ordered a portion of chips with both our meals well at £5.99 a portion they were thin frozen chips. We ordered a bottle of white wine sauvignon blanc. £36.00 this bottle of wine is £4.99 to purchase. I Appreciate they need to have a mark up on both food and drink, but do not appreciate this type of mark up, and then to cap it all a 10% service charge applied without asking. To say was it a good experience then No We have been to this restaurant a couple of times but will not be returning. I have never felt so ripped off in my life. Our night to remember was spoiled by this experience and what a shame has we have been here before and yes expensive but treated far better the last time. Avoid this restaurant at all costs. Profit first customer service last is their approach not good
   

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5. S

   Sherree

   Yorkshire1 commentaire

   5.0

   Y est allé le 16 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The food was full of flavor and hot. Staff were very pleasant and helpful. Will definitely go again.
   

   Piccolino - IlkleyA répondu le 22 avril 2025

   Hello Sherree, Thank you for taking the time to leave feedback with us, we very much appreciate it. 🫶
   

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6. M

   Marjorie

   Yorkshire5 commentaires

   1.0

   Y est allé le 13 avril 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 1

   The staff were very rude and unfriendly, did not make us welcome . I felt that none of the staff wanted to be there and we were a burden This was supposed to be a family affair to celebrate a birthday I won’t be going back again
   

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7. H

   Henri VIP

   Edinburgh3 commentaires

   5.0

   Y est allé le 12 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The child eat for a £1 offer was not accepted on a Saturday, even though the offer dosent exclude any day on terms and conditions
   

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8. G

   Gemma VIP

   Yorkshire1 commentaire

   5.0

   Y est allé le 29 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent as always, staff excellent, food excellent
   

   Piccolino - IlkleyA répondu le 7 avril 2025

   Thank you Gemma for your kind words and review 🫶
   

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9. S

   Sara Jane

   Yorkshire1 commentaire

   2.0

   Y est allé le 26 mars 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 1
   4. Ambiance 1

   The rudest staff we have ever encountered. Absolutely disgraceful. We have dinec here before when working away so had been looking forward to another great experience but we're bitterly disappointed. The man on the door couldn't care less whether you are there or not, was rude and exceptionally unhelpful. The lady upstairs equally as rude and unwelcoming. A dreadful dining experience with staff who couldn't even be bothered to say goodbye.
   

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10. G

    Georgina

    Devon4 commentaires

    5.0

    Y est allé le 18 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 4
    4. Ambiance 4

    Staff were friendly and helpful and very polite . I am a wheelchair user and I was treated fantastically and not like a freak which was lovely
    

    Piccolino - IlkleyA répondu le 7 avril 2025

    Thank you Georgina, we really appreciate the kind review. 🧡
    

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