Piccolino - Birmingham

Piccolino - Birmingham 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. A

   Amish

   Birmingham1則評論

   4.0

   在6天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 5

   The service was very good coupled with the best seats in the winterised garden setting.
   

   請問這對你有幫助嗎？

2. A

   Anita

   Birmingham1則評論

   3.0

   在2025年4月26日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 3
   4. 氛圍 2

   Items from menu unavailable, had to ask few times for things an waiter forgot it, very loud, unable to hear what anyone was saying. Food was good quality however I wasn’t able to get anything that I wanted so ended up choosing something I wouldn’t pick otherwise
   

   請問這對你有幫助嗎？

3. A

   Aaliyah

   London1則評論

   5.0

   在2025年4月22日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   From beginning to the end Irene was a great waitress and made our dining experience 10/10. The food was delicious and would 100% go again.
   

   請問這對你有幫助嗎？

4. M

   Michael

   Warwickshire1則評論

   5.0

   在2025年4月6日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Always a wonderful experience in piccolino’s. A Sunday afternoon date day to remember xx
   

   • 

   Piccolino - Birmingham已於2025年4月25日​回覆

   Ciao Michael! Thank you so much for your kind words! We're thrilled to hear you had such a memorable Sunday afternoon with us. It’s always a pleasure to be part of your special moments , we look forward to welcoming you back again soon! Kind regards, Danilo GM
   

   請問這對你有幫助嗎？

5. D

   Desmond

   Warwickshire1則評論

   1.0

   在2025年3月30日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Booked a table for 2pm to celebrate my wife’s birthday & Mother’s Day with my daughter. After presenting ourselves at reception we waited 20 mins before challenging staff as to why we had to wait so long to be shown to our table. We waited a further 10 mins before being shown to our table. Once seated we waited a further 20 mins, during which time we were not even acknowledged by any of the waiting staff. After complaining about yet another delay a member of staff took our order. Only once we placed our order were we told that some items we had ordered were not available, resulting in a further delay in placing our order. When the starters arrived my wife’s was cold and we had to request a replacement. Onto the mains, my daughter did not get everything she had ordered and my wife’s pizza, which was requested without basil, came wit basil on it. After further complaining again, the missing element of my daughter’s mains was brought to our table along with my wife’s replacement pizza, minus basil. However, the replacement pizza came unsliced, leaving my wife to have to do it with a knife & fork. We were offered complimentary cocktails, however when the bill arrived there was a charge for cocktails on it. After another complaint they were removed from the bill. All in all what should have been a celebration of my wife’s birthday and Mother’s Day turned out to be a disastrous and disappointing visit. The staff simply seemed unable to get anything right and we could hear other customers around us complaining about various issues. Spoiled what was otherwise a very good day of celebration.
   

   Piccolino - Birmingham已於2025年4月25日​回覆

   Hello Desmond, We are truly sorry to hear about your recent experience with us. We always strive to provide high-quality service, and it seems we fell short on this occasion. If you would like to discuss your experience further and help us make any necessary improvements, please feel free to contact us directly at 01216343055. Kind regards, Danilo GM
   

   請問這對你有幫助嗎？

6. T

   Tim

   Staffordshire4則評論

   5.0

   在2025年3月29日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Very nice meal and very professional, attentive staff. Doesn’t really have the ambiance of an Italian restaurant that I expected but definitely a buzzing venue in a nice location.
   

   Piccolino - Birmingham已於2025年4月25日​回覆

   Ciao Tim! Thank you for your wonderful review! We’re so glad to hear you enjoyed your meal and the service. We appreciate your feedback on the ambiance, and we’re always looking for ways to enhance the atmosphere for our guests. We hope to welcome you back soon! Kind regards, Danilo GM
   

   請問這對你有幫助嗎？

7. D

   David

   Birmingham5則評論

   5.0

   在2025年3月29日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent service. We love coming to this restaurant
   

   Piccolino - Birmingham已於2025年4月25日​回覆

   Ciao David! Thank you so much for your kind words! We're thrilled to hear you enjoyed the service and love visiting us. It means a lot to know we're one of your go-to spots , we look forward to welcoming you back again soon! Kind regards, Danilo GM
   

   請問這對你有幫助嗎？

8. A

   Andreas VIP

   Philadelphia7則評論

   4.0

   在2025年3月19日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Very busy that slowed down Service a bit. Food good but overall a but pricy
   

   Piccolino - Birmingham已於2025年3月26日​回覆

   Ciao Andreas, Thank you for your feedback. We’re glad you enjoyed the food, and we apologize for the slower service due to the busy period. We appreciate your thoughts on pricing and will keep them in mind as we continue to improve. We hope to welcome you back soon! Kind regards, Danilo GM
   

   請問這對你有幫助嗎？

9. Y

   Yuhan

   Birmingham1則評論

   1.0

   在2025年3月17日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   “We ordered three lobster pasta dishes, but one was not fresh. Unfortunately, the server brought this one last and served it to our child. Very disappointed with the quality control and service.”
   

   • 

   請問這對你有幫助嗎？

10. A

    Anita

    Birmingham1則評論

    5.0

    在2025年3月15日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Although we had to wait for our booked table the service was great , we had a drink while we waited it was obvious that my ginger bear was out of date and didn’t taste how it should, this was quickly changed however brochette as starter for £10 was way over priced for small bread with tomatoes. But overall the food was a ten and we ate everything
    

    Piccolino - Birmingham已於2025年3月26日​回覆

    Ciao Anita! Thank you for your feedback. We're glad you enjoyed the food, though we apologize for the wait and the ginger beer issue. We appreciate your thoughts on the value of the bruschetta and will take them into consideration. We hope to welcome you back soon for another great dining experience! Kind regards, Danilo GM
    

    請問這對你有幫助嗎？