Piccolino - Birmingham

Piccolino - Birmingham reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Aaliyah

   London1 review

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From beginning to the end Irene was a great waitress and made our dining experience 10/10. The food was delicious and would 100% go again.
   

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2. M

   Michael

   Warwickshire1 review

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a wonderful experience in piccolino’s. A Sunday afternoon date day to remember xx
   

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   Piccolino - BirminghamResponded 6 days ago

   Ciao Michael! Thank you so much for your kind words! We're thrilled to hear you had such a memorable Sunday afternoon with us. It’s always a pleasure to be part of your special moments , we look forward to welcoming you back again soon! Kind regards, Danilo GM
   

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3. D

   Desmond

   Warwickshire1 review

   1.0

   Dined on March 30, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked a table for 2pm to celebrate my wife’s birthday & Mother’s Day with my daughter. After presenting ourselves at reception we waited 20 mins before challenging staff as to why we had to wait so long to be shown to our table. We waited a further 10 mins before being shown to our table. Once seated we waited a further 20 mins, during which time we were not even acknowledged by any of the waiting staff. After complaining about yet another delay a member of staff took our order. Only once we placed our order were we told that some items we had ordered were not available, resulting in a further delay in placing our order. When the starters arrived my wife’s was cold and we had to request a replacement. Onto the mains, my daughter did not get everything she had ordered and my wife’s pizza, which was requested without basil, came wit basil on it. After further complaining again, the missing element of my daughter’s mains was brought to our table along with my wife’s replacement pizza, minus basil. However, the replacement pizza came unsliced, leaving my wife to have to do it with a knife & fork. We were offered complimentary cocktails, however when the bill arrived there was a charge for cocktails on it. After another complaint they were removed from the bill. All in all what should have been a celebration of my wife’s birthday and Mother’s Day turned out to be a disastrous and disappointing visit. The staff simply seemed unable to get anything right and we could hear other customers around us complaining about various issues. Spoiled what was otherwise a very good day of celebration.
   

   Piccolino - BirminghamResponded 6 days ago

   Hello Desmond, We are truly sorry to hear about your recent experience with us. We always strive to provide high-quality service, and it seems we fell short on this occasion. If you would like to discuss your experience further and help us make any necessary improvements, please feel free to contact us directly at 01216343055. Kind regards, Danilo GM
   

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4. T

   Tim

   Staffordshire4 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very nice meal and very professional, attentive staff. Doesn’t really have the ambiance of an Italian restaurant that I expected but definitely a buzzing venue in a nice location.
   

   Piccolino - BirminghamResponded 6 days ago

   Ciao Tim! Thank you for your wonderful review! We’re so glad to hear you enjoyed your meal and the service. We appreciate your feedback on the ambiance, and we’re always looking for ways to enhance the atmosphere for our guests. We hope to welcome you back soon! Kind regards, Danilo GM
   

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5. D

   David

   Birmingham5 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service. We love coming to this restaurant
   

   Piccolino - BirminghamResponded 6 days ago

   Ciao David! Thank you so much for your kind words! We're thrilled to hear you enjoyed the service and love visiting us. It means a lot to know we're one of your go-to spots , we look forward to welcoming you back again soon! Kind regards, Danilo GM
   

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6. A

   Andreas VIP

   Philadelphia7 reviews

   4.0

   Dined on March 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very busy that slowed down Service a bit. Food good but overall a but pricy
   

   Piccolino - BirminghamResponded on March 26, 2025

   Ciao Andreas, Thank you for your feedback. We’re glad you enjoyed the food, and we apologize for the slower service due to the busy period. We appreciate your thoughts on pricing and will keep them in mind as we continue to improve. We hope to welcome you back soon! Kind regards, Danilo GM
   

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7. Y

   Yuhan

   Birmingham1 review

   1.0

   Dined on March 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   “We ordered three lobster pasta dishes, but one was not fresh. Unfortunately, the server brought this one last and served it to our child. Very disappointed with the quality control and service.”
   

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8. A

   Anita

   Birmingham1 review

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Although we had to wait for our booked table the service was great , we had a drink while we waited it was obvious that my ginger bear was out of date and didn’t taste how it should, this was quickly changed however brochette as starter for £10 was way over priced for small bread with tomatoes. But overall the food was a ten and we ate everything
   

   Piccolino - BirminghamResponded on March 26, 2025

   Ciao Anita! Thank you for your feedback. We're glad you enjoyed the food, though we apologize for the wait and the ginger beer issue. We appreciate your thoughts on the value of the bruschetta and will take them into consideration. We hope to welcome you back soon for another great dining experience! Kind regards, Danilo GM
   

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9. R

   Robert

   Birmingham3 reviews

   5.0

   Dined on March 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rafael looked after us really well, the food was great and the restaurant is beautiful.
   

   Piccolino - BirminghamResponded on March 26, 2025

   Ciao Robert, Thank you for your kind words! We're so glad to hear Rafael took great care of you and that you enjoyed the food and the ambiance. We look forward to welcoming you back soon! Kind regards, Danilo GM
   

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10. Z

    Zora

    London1 review

    4.0

    Dined on March 8, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3

    A little bit noisy, and the waiter seemed to be newly hired and was not very familiar with the service process. After we asked him to change the plates, he never brought them back. Additionally, the area where we were seated had very few waiters passing by. At the end, when he brought the bill, he mistakenly gave us the drinks menu instead. However, the food was absolutely delicious! 😊I really recommend the lobster pasta and scollops and raw beef!!!
    

    Piccolino - BirminghamResponded on March 26, 2025

    Ciao Zora! Thank you for your feedback! We're glad to hear you enjoyed the food, especially the lobster pasta, scallops, and raw beef. We apologize for the service issues you encountered and will work on improving our training and attention to detail. We appreciate your recommendations and hope to welcome you back soon for a smoother experience! Kind regards, Danilo GM
    

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