-We were seated quickly
-Appetizers and kids meals came out quickly
-Calamari was good, a little greasy, but good flavor
-The kids liked their food
-Steak was cooked to order
-Ambience was warm
- I had called earlier in the day and spoke with the hostess and requested 1 high chair. She verified my name and confirmed it would be there. Note*I did try to send include this in my Open Table reservation however I kept getting an error message that the app could not communicate with the restaurant. Upon arrival, they did not have the table set up, they simply moved the high chair from another table that had just departed, without wiping it down! I understand this may happen, but I was a little disheartened as I was standing right there to see it. Yuck!
-My husband ordered coffee for after dinner, it never arrived
-We talked to one of the servers and we told him it was our 10 year anniversary, he then started talking about how he got divorced after 20 years. Pretty morbid and not something you want to talk about at your anniversary dinner.
Our server was great and very nice to us and our daughter. We were attended to whenever we needed anything. Food was pretty good. It is definitely up there. You can tell and taste the quality of ingredients. It ain’t no Olive Garden. Lol. Filet Mignon was so delicate and high quality. The cooked it bringing out the natural flavors of the steak. Not to overwhelm it with sauce or seasoning. Tomato sauce tasted made in house fresh. Gelato was among the best we’ve had. Excellent.
We arrived at 12 noon on Valentine’s Day and the place was packed. As we sat down I thought we were destined for poor service and a good potential for disappointment in the food. Our experience was exactly the opposite. The service was excellent and the server was knowledgeable, friendly and attentive. The dishes were served in a timely way and were fresh, well presented and delicious. I highly recommend this place!
We had another fine evening at Piatti's. We called ahead to let them know that we were running late. Despite being 90 minutes late they had the table ready for us. We had a great business dinner: delicious food, exceptional wine and excellent service. Thank you. We will be back. Also the noise level was very quiet. It was after 8 PM.
Always excellent food and fantastic service. The wait staff is pleasant and very helpful
They dish had so many onions shallots it was horrible and I could only fish out the pasta. The description never listed the extra shallots/onions.
Ordered Pesto Gnocchi which was quite good. The portion was perfect, not too much or too little. Friendly service, good ambiance.
Yes a great hang-out place even its only for a casual drink with friends...Food and service a notch-up from other near by restaurants in Santa Clara
The food was fantastic and the service quick and attentive. We tried their house brand wine during happy hour and it was really delicious, considering the value. They missed checking us in for Open Table, but that was corrected. I highly recommend this restaurant and we look forward to going back.
Nothing outstanding but reliable. Wait staff are friendly, quick and polite. Food is high quality and not too expensive. It's well prepared too.
Our server was excellent. I was with a friend I had not seen in awhile and we wanted to sit and talk long after our meal ended. Luckily it was not a terribly busy night so we were able to sit at our table for hours. I really appreciated our servers attitude about our needs. She was awesome.
It was crowded and very noisy
Great service & food. Lovely environment. Sometimes slightly pricey.
Good Italian restaurant for us. Pasta is good compare to other Americans restaurant.
It was our 2nd time there for a dinner and we will be back again! Very good all the way around!!
Will definitely go to this place again and again. Very good service.
Our server was rude and dry. It made the dinner experience unpleasant.
Very good food, waitress was very attentive.
The prices are very high given the quantity of the food. My gnocchi dish was $17 for a small portion, then $4 more for (a small amount of) added chicken. My co-worker has a restricted diet, so they prepared her a plate of cooked vegetables. They served a very small portion -- for $16. Small dessert portions (Tiramisu, chocolate cake) were $9 each.
The noise level was so high that it was difficult for the four of us seated around a small table to hear each other.
Very good service. Attentive, but not pushy...we received our meals quickly and were offered refills (tea and arnold palmer) when our glasses were refillable. Impressed.