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Pianillo, Chertsey, Surrey

Pianillo

4.6 (94)
£26 to £40
Italian
Guildford St, Chertsey, Surrey KT16 9GU

Make a reservation

2 people
7:00 PM
Booked 7 times today

About this restaurant

  • Good for special occasions
  • Good for groups
  • Neighborhood gem
A warm welcome to Pianillo Chertsey, the home of the very finest italian food. Pianillo has been established in Chertsey, London since April 2024. Pianillo is a family established restaurant. Since our arrival in Chertsey, we have had the privilege of serving our beautiful customers, who have now become also our friends.

Additional information

  • Dining style
    Casual Elegant
  • Price
    £26 to £40
  • Cuisines
    Italian
  • Hours of operation
    Tue–Thu 5:00 pm–10:00 pm Fri–Sun 12:00 pm–10:30 pm
  • Phone number
  • Payment options
    Mastercard, Visa
  • Dress code
    Smart Casual
  • Neighborhood
    Chertsey
  • Parking details
    None
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Outdoor Smoking Area, Takeout, Wheelchair Access, Wine

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What 94 people are saying

Pianillo reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.7Food
  • 4.6Service
  • 4.6Ambience
  • 4.5Value

NoiseEnergetic

Loved For

  • Surrey

    Hot spot

  • Surrey

    Great for fine wines

  • Surrey

    Lively

  • Surrey

    Italian

Review summary

AI-generated from verified diner reviews
Pianillo offers "excellent service" and "delicious food" in a beautifully decorated setting. Guests praise the lively atmosphere, especially on music nights, despite occasional loud volumes. The menu is varied and reasonably priced, with standout pizzas and Italian dishes. While service can be slow during busy times, the staff's friendliness shines through, making it a "great experience overall."
94 Reviews
  1. Cath

    Berkshire1 review

    4.0

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    The welcome and service were good. The food was good, but the ambience was spoilt by the excessively loud music from the DJ. Live music was advertised but it was a DJ on decks and it was VERY loud. We complained but I don’t think anything changed. My husband and I are over 60, but we were with a young couple and they were very concerned too.

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  2. Miriam

    Bath/Somerset2 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really great Spaghetti Bolognese! Highly recommended!

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  3. Sarah

    Surrey1 review

    5.0

    Dined on June 28, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We celebrated my husbands 60th and it absolutely brilliant Everyone enjoyed there food and atmosphere the singer was amazing and really entertained

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  4. Richard

    Surrey1 review

    4.0

    Dined on June 24, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Good atmosphere, good service. Varied menu A good evening out.

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  5. Esther

    London2 reviews

    5.0

    Dined on June 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service, Lovely decor. We took advantage of the 50% off pizzas Monday offer. Will be back!

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  6. Jes

    Surrey2 reviews

    5.0

    Dined on June 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was a really good restaurant with a wonderful atmosphere, great service and excellent choice of food at a reasonable price. I would certainly recommend and I will definitely be back!

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  7. clare

    San Antonio11 reviews

    4.0

    Dined on June 21, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    We booked a table on a Saturday evening and the restaurant was really busy. There was a fantastic ambience and the singer was brilliant and very interactive. The pizza was delicious (pepperoni & goat cheese) and the food was great, portions were good and we all really enjoyed ourselves. The only downside was, we waited a long time to order and get our food. However it was busy and the wait staff were friendly so it didn’t spoil our evening. I would definitely go back!

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  8. Alex

    Surrey1 review

    4.0

    Dined on June 15, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    We recently visited this Italian restaurant and while the food was absolutely lovely, the service left much to be desired. To start with, when we ordered our drinks, my husband asked for a Coke. The waiter initially looked like he was going to write our order down but then seemed to get a bit cocky and insisted on remembering it instead. Unsurprisingly, he got it wrong and brought out a pint of beer instead. The food, once it arrived, was really delicious – no complaints there. However, the starters took a very long time to come out, so we were quite hungry by the time they finally arrived. My steak was cooked perfectly, but there was some confusion over the sauce. The waiter told us that the sauce comes as a “side” and is an extra charge – which was fine – but we found it a bit odd as you’d usually expect at least one sauce to be included with a steak dish. We also asked for chips with Parmesan, which the waiter insisted they didn’t offer – we had to actually point it out on the menu to show it was listed, which felt a little awkward. Thankfully, the experience was redeemed somewhat when a lovely waitress came over later. She took the time to talk to us, was warm and welcoming, spoke kindly to us about our baby, and even wished my husband a Happy Father’s Day. Her kindness really stood out and helped turn things around a bit. In summary: the food and atmosphere were great, but the service (at least initially) really missed the mark. A bit more attention and professionalism would make a big difference.

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  9. Mark

    Surrey1 review

    5.0

    Dined on June 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I have used this restaurant on many occasions and again give it top marks. The welcoming, table, food and service was excellent as usual.

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  10. Martin

    Hampshire1 review

    5.0

    Dined on June 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The staff were very friendly and helpful. The food arrived very quickly and we were not waiting long between courses, of which were brilliant.

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FAQs

Pianillo offers takeout which you can order by calling the restaurant at 01932 566699.

Pianillo is rated 4.6 stars by 94 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United Kingdom
  3. Surrey
  4. Chertsey
  5. Chertsey

Make a reservation

2 people
7:00 PM
Booked 7 times today
Google Map for Pianillo

Guildford St, Chertsey, Surrey KT16 9GU

Additional information

  • Neighborhood
    Chertsey
  • Hours of operation
    Tue–Thu 5:00 pm–10:00 pm Fri–Sun 12:00 pm–10:30 pm
  • Price
    £26 to £40
  • Cuisines
    Italian
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    None
  • Payment options
    Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Outdoor Smoking Area, Takeout, Wheelchair Access, Wine
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