Phoebe's Restaurant & Coffee Lounge

4.6
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78 Reviews
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$30 and under
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Contemporary American

Top Tags:

Pre/post Theatre
Casual
Originally known as Phoebe's Garden Café, the restaurant has a long and colorful history in Syracuse. Local lore claims that the building was originally a brothel, and Phoebe was its madam.
In the summer of 2004, Phoebe's experienced a refreshing makeover with a bright new look in the atrium dining room with fresh paint, new upholstery, and artwork. The coffee lounge also opened that year, and it became an instant hit with the surrounding university and business crowd. Those changes also warranted a new name to reflect the updated attitude and ambiance: Phoebe's Restaurant and Coffee Lounge. Classic elements of Phoebe's remain untouched—the French onion soup and enticing crème brulee, for example, but other menu items change seasonally.
The Lounge also has its own seating area and free wireless internet capabilities. Phoebe's old world charm is right at home in a revitalized area of the city.

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What 78 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.4
food
4.7
service
4.6
ambience
4.4
value
Noise · Moderate
97% of people would recommend it to a friend
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DJ
DJRHawkNYC
Washington DC
2 reviews
Dined on September 21, 2020
Overall5food4service5ambience4

Phoebe's never disappoints. The ambiance, food and service are always great. I gave four instead of five stars for food as the temperature was a tad cooler than I would have preferred. Because of COVID-19, the restaurant was not at all crowded, so I would have expected my dinner to be served much warmer than it was - close to room temperature.

KT
KrinTin
Orlando
1 review
Dined on September 16, 2020
Overall5food5service5ambience5

This was my first dining experience since before the pandemic. It was outstanding!!

T
Taylor
1 review
Dined on September 8, 2020
Overall5food4service5ambience5

The service was fantastic and quick. I loved the atrium and the creme brulee was absolutely delicious!

MS
MoniqueS
New York Area
1 review
Dined on September 4, 2020
Overall5food4service5ambience5

The bread served prior to our meal was DIVINE!! Service was fantastic as well.

MJ
MicheleJ
1 review
Dined on March 14, 2020
Overall4food4service4ambience4

During this difficult time during the pandemic Phoebe’s was very proactive in taking extra measures for health safety. Paper menus were used and discarded after individual use and social distance was practiced by seating diners at alternating tables. And the meal was delicious.
.

KM
KathyM
1 review
Dined on March 12, 2020
Overall4food4service5ambience5

My theater group LOVES Phoebe's! We go before every show. Wonderfully fresh food (we're very health conscious) and very creative use of ingredients. It is a remarkable setting with brick walls, vaulted ceiling and skylights, wood floors, a grand bar and lots of windows to the streets. The feeling is warm and expansive.

JD
JeanneD
New York Area
1 review
Dined on March 11, 2020
Overall4food4service4ambience4

Phoebe's has a great menu selection that changes with the seasons.

MM
McbaneM
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

Phoebe’s has for us been that outstanding go to place since the early 80’s. It does not disappoint. Consistent creative and great service.

TG
TrevorG
San Francisco
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

food is fresh and tasty! Great drink specials as well!

A
Anonymous
1 review
Dined on February 21, 2020
Overall5food5service5ambience5

Wonderful experience. The waitstaff was fantastic and it was the perfect place to bring out of state visitors!

DA
DianaA
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

I love it, food, service and everything about Phoebe's. It is always a great experience.

JC
JessicaC
1 review
Dined on February 14, 2020
Overall2food1service1ambience3

This is the third (and last) time we have come here before going to a play at Syracuse Stage. Our reservations were for 90 minutes before our play. Our server did not come to our table until over 20 minutes after we were seated. He insured us we would be able to order apps and a main course and get out in time for our show. He was wrong!! We had to get our food to go. The food is subpar at best. I order the duck which was grey. the crab cakes were small and scallops were over cooked. The prices are high end and the food is subpar. It is not worth the time or money!!!

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5food4service4ambience4

Valentine’s Day for two parents that don’t have the opportunity to get out much due to children’s activities and everyday life.

DR
DianeR
Orlando
4 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Food and service were great. Had a lovely evening. Had specialty cocktails they we enjoyed.

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 14, 2020
Overall3food2service5ambience5

Our experience at Phoebe's has been mostly good. The restaurant is attractive and comfortable. However, the food is hit and miss. On our valentine's evening out food was below average and overpriced. One of the entrees that were a featured special at 28.00 was a barely-there stuffed lobster without the lobster or the stuffing. The lobster, what was there was poorly cooked and the crab stuffing added up to maybe two small mouthfuls. They served this with a la dent french green beans and wild rice. A very disappointing entree.

OT
OpenTable Diner
1 review
Dined on February 13, 2020
Overall5food5service5ambience5

We had Valentines Day dinner-date a day early to be the crowds and better fit our schedule. It was outstanding! Thanks

C
Chris
New York Area
1 review
Dined on February 12, 2020
Overall5food4service5ambience5

I dine at Phoebe's every time I am up in Syracuse on business. The food is consistently on point and the staff is very attentive. I usually travel alone, so I sit at the bar where Emily does a great job. No matter how busy she is, she acknowledges you quickly, makes you feel welcome and is quick to give you a recommendation. She is very engaging (a lost art in a bartender) with all of her patrons and makes a helluva Dirty Martini. I would highly recommend this place.

c
caneswin
Atlanta
6 reviews
Dined on February 8, 2020
Overall5food4service5ambience5

Our server, Catherine, was absolutely fantastic and she made the experience great.
The food was very good. The atmosphere was excellent.

LV
LindaV
Miami
8 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Our server was attentive. The meals were wonderfully prepared. We will be back!

EK
EstherK
New York Area
2 reviews
Dined on February 7, 2020
Overall5food5service5ambience5

The food was great (The Salmon is AMAZING! Get it - you won't be sorry!)
The customer service at this restaurant is excellent. My husband's steak had to be sent back two times for being very rare when he had asked for it to be Medium Well, but the Assistant Manager not only didn't charge us for his meal but also sent us off with 3 free desserts for the inconvenience.

M
Mark
New York Area
1 review
Dined on January 31, 2020
Overall4food4service5ambience4

Lovely place. The food was very good. The ability to have smaller portions was very appreciated. The Apple tart desert was excellent!

M
Mallory
New England
3 reviews
Dined on January 31, 2020
Overall4food5service5ambience4

We were disappointed that we were put in the function room. We were there for a special occasion and wanted the main dining room atmosphere. Other than that, we had an excellent time!

CP
ColleenP
New York Area
1 review
Dined on January 29, 2020
Overall5food5service5ambience5

Wonderful ambiance, food, wait staff and overall experience prior to seeing the ‘Wolves’ at Syracuse Stage! Thank you!

JT
JudyT
New York Area
1 review
Dined on January 27, 2020
Overall5food5service5ambience5

I live in Rochester, and have lunch with family at Phoebe's a couple of times a year. It is always worth the drive. Yesterday was a quiet Monday. We were seated in a window nook. The Phoebe's atmosphere--wood, plants, whimsical signage--always feels like home. I had a mushroom risotto, my dining companions a steak salad special and a lettuce wedge salad and dessert. The risotto was dreamy, and the other items got good reviews. The piece of cheesecake was enormous, and my fellow lunchers thought it was great. (I am not a cheesecake eater.) The service was friendly and competent. I look forward to my next trip down the Thruway.

OT
OpenTable Diner
New York Area
1 review
Dined on January 25, 2020
Overall4food4service5ambience4

Great food and outstanding service. Chelsea was fantastic, as usual.

TP
TeresitaP
1 review
Dined on January 22, 2020
Overall5food5service5ambience5

We had some very special guests accompanying our exhibiting artist at the Point of Contact Gallery Rafael Trelles, who traveled from San Juan, Puerto Rico to visit us for the first time, and this was the perfect place to celebrate the occasion! Always GREAT to come home to Phoebe's !!!

K
Kimberly
1 review
Dined on January 18, 2020
Overall4food3service5ambience5

Overall experience was good. Mashed potatoes with entree were too simple and chicken had very little flavor and swam in watery gravy. Disappointing since our last visit a few years ago in the fall.

S
Syrafood
New York Area
8 reviews
Dined on January 17, 2020
Overall3food3service4ambience4

Definitely an off night. Have been to Phoebes before and enjoyed it. Not busy at all last night, and waitstaff was fine. Food was the issue - 2 seafood entrees were both overcooked and on the dry side. $28 for 4 average sized scallops with overcooked broccoli and some cheese and breadcrumbs. Again, not characteristic of what we have experienced before, but will take Phoebes off our list for a while.

A
Alex
1 review
Dined on January 17, 2020
Overall5food5service5ambience5

The food is always great here. I’ve never gotten anything here that didn't taste fresh and delicious. The atmosphere is romantic and inviting. Everyone on staff is always extremely nice and friendly. Over all it always makes you feel at home in the best way.

OT
OpenTable Diner
New York Area
2 reviews
Dined on January 10, 2020
Overall4food4service5ambience4

One of my favorite places to eat is at the lovely bar, but the upstairs "solarium" is also very cozy. Service is always attentive, menu offerings always appetizing. A solid, consistently tasty dining experience.

TQ
TammyQ
1 review
Dined on January 4, 2020
Overall5food5service5ambience5

We always enjoy phoebes before a show! They have a nice variety of food that is always delicious. We are always on time for the show. Staff is very nice.

M
Mary
Tucson
2 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

It's always a treat to dine at Phoebe's. The food was wonderful from appetizers to dessert. The service was great . The atmosphere always lovely and comfortable. Beautifully decorated for the holidays. Dining made for a lovely way to end the year.

TK
TimothyK
Philadelphia
1 review
Dined on December 30, 2019
Overall5food5service5ambience5

Everything was great from the walking in the door. The service was excellent and the food was delicious.

OT
OpenTable Diner
New England
9 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

This is not my fist time here. We sat immediately upon arrival. We got a table for two by the window, which was quite nice. The server was pleasant and courteous. The food was cooked perfectly. The mussels were excellent and so was the cream brûlée. Highly recommend this place. I think will be a favorite from now on.

LG
LindseyG
1 review
Dined on December 27, 2019
Overall5food5service5ambience5

Food was great, service was great. Can’t wait to go back!!

OT
OpenTable Diner
1 review
Dined on December 27, 2019
Overall5food5service5ambience5

I haven’t been to Phoebe’s in over a decade but the ambiance, food, service and reservations were all fantastic! I will be coming here again very soon!

M
Mary
Tucson
2 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

Excellent food and service. Atmosphere is wonderful.

S
Snickers
Washington DC
1 review
Dined on December 19, 2019
Overall1food1service3ambience3

Phoebes has been our go-to for years for our pre theatre dining but the last restaurant meals we had were so disappointing we’ll be changing our routine. Service is friendly, ambiance is lively but this last time, it felt as though we were trapped tourists eating lousy food in a Times Square restaurant. Phoebes, please find a chef!

Phoebe's Restaurant & Coffee Lounge
Responded on December 28, 2019

Our goal everyday is to offer quality food & beverage in a charming setting w/ excellent service. I'm glad to hear that you have dined with us many times before, but am terribly saddened to see that we did not meet those standards for your group last week. Please know we appreciate your comments-if you are comfortable, I would like to speak to you personally to fully understand the details of your experience. You can reach me at 315.475.5154 or phoebessyracuse@gmail. om Respectfully, Angie Knox

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DM
DrMaurP
New York Area
5 reviews
Dined on December 13, 2019
Overall4food4service5ambience5

We always enjoy eating at Phoebe's before going to Syracuse Stage. A reservation ensured quick seating, and the service was great. Our drinks were wonderful, the clam chowder a bit watery and without taste, but the clam cake absolutely delicious. The apple tart dessert was a nice way to end the meal.

m
vipmarilynr
New York Area
17 reviews
Dined on December 13, 2019
Overall4food3service5ambience5

Great for lunch!

FAQs

Phoebe's Restaurant & Coffee Lounge offers takeout which you can order by calling the restaurant at (315) 475-5154.

Phoebe's Restaurant & Coffee Lounge is rated 4.6 stars by 78 OpenTable diners.

Phoebe's Restaurant & Coffee Lounge does offer gift cards which you can purchase here https://phoebessyracuse.com/giftcard.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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