P.F. Chang's - Winston Salem

4.2
63 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 63 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.3
service
4.2
ambience
3.9
value
Noise · Moderate
80% of people would recommend it to a friend
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AA
AmithA
Greensboro
1 review
Dined on February 20, 2021
Overall4food4service5ambience5

Place is neat, a very good service and the food is just amazing!

WL
WeLoveToEat
Greensboro
3 reviews
Dined on February 14, 2021
Overall4food5service5ambience4

The wait for the food was a little long but it was definitely worth the wait.

OT
vipOpenTable Diner
Richmond
20 reviews
Dined on January 23, 2021
Overall5food5service5ambience5

Great service

OT
vipOpenTable Diner
Denver
3 reviews
Dined on December 31, 2020
Overall2food3service2ambience3

We were seated immediately with our reservation, but it took 45 minutes to receive our appetizer & my wife’s meal came about 8 minutes after mine. Without asking, the manager comp’d her entree, which was appreciated. The only reason we were given for the slow service was the volume of takeout orders, which is a lousy excuse... you shouldn’t de-prioritize on-premise patrons by accepting more to-go orders than you can reasonably accommodate. And it bears mentioning, the new highly-repetitive synthetic music soundtrack playing loudly is quite annoying. It’s like being on a bad phone hold for an hour and a half—oh wait, we were.

OT
OpenTable Diner
1 review
Dined on December 31, 2020
Overall3food4service4ambience3

Didn’t like being sat next to bathroom. Some tables were blocked I assume for proper spacing, this table needs to be blocked. Had a reservation and there were plenty open.

AH
AmberH
Greensboro
17 reviews
Dined on December 24, 2020
Overall2food4service2ambience4

When we got there and told them we had a reservation through Open Table they said they were no longer receiving through the app. We were seated. We sat for almost 15 minutes before we had to ask if someone was going to wait on us. They explained to go orders were being expedited. It took us almost an hour and 15 minutes to get our food. Our waitress explained about the to go orders but it would seem with reduced tables, you would want to turn them quicker. I told my boyfriend I will not be coming back.

OT
OpenTable Diner
Greensboro
1 review
Dined on December 23, 2020
Overall5food5service5ambience5

I had a great time tonight. Carmen and Erica really did their best and went above and beyond for me. Not only were they able to help me find a seat, but they told me what was on the menu and recommended really awesome dishes. I tried these foods as I had never eaten them before and they were delicious. I look forward to the day when I can go back to this restaurant, I really enjoyed myself. I had a great time, and the staff were very polite, kind, and helpful. Thank you.

KB
vipKatherineB
Greensboro
198 reviews
Dined on December 10, 2020
Overall4food4service4ambience4

Seasonal Peking duck was delicious. Should keep this on the menu all the time.

OT
vipOpenTable Diner
Greensboro
1 review
Dined on December 5, 2020
Overall2food1service2ambience3

Although I have always had a pleasant experience at PF Chang’s -
Last night was a disappointment - service was not the best and my food came out cold - when I mentioned to the wait staff it was cold she asked if I wanted it reheated -

No - I actually would like fresh food not reheated like leftovers

Service was slow and observed cleaning protocol and was not impressed

KB
vipKatherineB
Greensboro
198 reviews
Dined on December 3, 2020
Overall3food3service4ambience3

Fair. Soup was yummy. The. We ordered several appetizers and some were cold. Overall good though.

RI
RITAK
1 review
Dined on November 14, 2020
Overall4food3service4ambience5

The food was over priced for the portion you get. The food was ok, but didn't taste like any chinese food I ever had. The pepper steak was sweet, no onions and few green peppers.

y
yelsew
Greensboro
8 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

While this location has been hit and miss over the time since it opened, this last visit was outstanding. The food was really good, and the service was fantastic.

OT
OpenTable Diner
Northern MI
5 reviews
Dined on September 1, 2020
Overall5food5service5ambience5

Great food and service

YS
YvonneS
Orlando
4 reviews
Dined on August 17, 2020
Overall5food5service5ambience5

Lovely atmosphere , great staff. Due to Covid was out of 2 items I had ordered.

MY
MarleneY
Greensboro
11 reviews
Dined on July 5, 2020
Overall5food5service5ambience5

They are doing everything they can to protect themselves and their customers. Seating every other table, masks, paper menus. Noise level down from normal as tables further apart and fewer diners as well.

DG
DaveG
Louisville
2 reviews
Dined on June 21, 2020
Overall4food4service5ambience4

Very disappointed that the Korean BBQ Chicken had been removed from the menu. By far, the best entree I have ever had a chain restaurant.

OT
OpenTable Diner
Greensboro
4 reviews
Dined on June 21, 2020
Overall5food5service5ambience4

Service was great! Food was very good!

EP
ElizabethP
Charleston
1 review
Dined on March 7, 2020
Overall4food5service4ambience5

While our appetizer and entrees were great, we had to wait about 30 min for our appetizer to be served and about 50 min for our entree to come to our table.

J
vipJoanne
Greensboro
18 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

Food was delicious. They were very helpful with food allergies as my husband has a shellfish allergy. They brought us a list of all foods that were safe. Our waitress was very attentive and friendly.

P.F. Chang's - Winston Salem
Responded on March 7, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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SY
vipShelleyYoungT
Charlotte
5 reviews
Dined on February 25, 2020
Overall5food5service5ambience5

Great dinner and we had the chance to meet the chef - that was an extra treat.

P.F. Chang's - Winston Salem
Responded on March 7, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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AH
AmberH
Greensboro
17 reviews
Dined on February 15, 2020
Overall4food5service2ambience4

We ordered shrimp dumplings as appetizer. I liked them. My friend found them a little too spicy. For main courses we had Chilean sea bass and sesame chicken. We thoroughly enjoyed both. Our service was really slow. At times, we thought our wait person forgot about us. I saw the manager go by more than our waitress. So that is reflected in my rating.

DP
DeniseP
Greensboro
2 reviews
Dined on February 12, 2020
Overall4food3service5ambience4

Menu has drastically changed. Went for lunch with clients and it was very limited for food choices. A lot of our favorites are no longer offered including the lobster roll.

LT
vipLaneTexas
Dallas
28 reviews
Dined on February 8, 2020
Overall2food2service2ambience3

After seated we waited at least 10 maybe 15 minutes for anyone to stop and ask for drink orders or bring water to table. When food arrived it was just not the quality we expected from this restaurant. One dish had metal taste to about every 3rd bite. Other dish was bland and unimpressive. Very disappointed.

OT
OpenTable Diner
Greensboro
1 review
Dined on February 1, 2020
Overall5food5service5ambience5

PF Changs did not have a record of our booking a reservation through Open Table. However, we were seated within five minutes.

KS
KristaS
Greensboro
2 reviews
Dined on December 31, 2019
Overall5food5service4ambience5

Date night with my fiancé for New Year’s Eve

P.F. Chang's - Winston Salem
Responded on January 9, 2020

Thank you for letting us be a part of it! We look forward to seeing you again soon!

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P
Pumpkin
Cincinnati
1 review
Dined on December 24, 2019
Overall5food5service5ambience4

It’s P.F. Chang’s. Pretty consistent. Really appreciate them being open on a Christmas Eve. Noise level was higher only because of the crowd. Made it fun!

Ann was an awesome server!!!

P.F. Chang's - Winston Salem
Responded on January 9, 2020

Thank you for letting us be a part of it! We look forward to seeing you again soon!

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OT
OpenTable Diner
Greensboro
2 reviews
Dined on November 2, 2019
Overall2food3service3ambience3

Our table reservation was for 7:45 PM; we didn’t get our food until 9:30 PM. I doubt that I’ll ever go back again.

N
vipNerissia
Washington DC
30 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

Erica provided exceptional service. We were visiting from out of town and she made our visit that much more special.

LC
LindaC
Greensboro
2 reviews
Dined on October 6, 2019
Overall4food4service3ambience4

Although P.F. Chang's is a favorite restaurant, I was very disappointed to see their sanitation grade of 85.5! Based on that, I would not recommend the restaurant to a friend at this time.

P.F. Chang's - Winston Salem
Responded on October 19, 2019

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team.

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p
paulm
Western NC
13 reviews
Dined on October 6, 2019
Overall5food5service5ambience5

Great service and food. Wonderful ambiance and friendly staff.

P.F. Chang's - Winston Salem
Responded on October 19, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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y
yelsew
Greensboro
8 reviews
Dined on September 21, 2019
Overall5food5service3ambience5

Food was great. Noticed they’re running new specials. We’ll be taking advantage of them in the near future. Service was a bit slow/inattentive. Overall, another nice trip to our local Changs.

AG
AdisonG
Charlotte
1 review
Dined on August 16, 2019
Overall5food5service5ambience5

Great food, amazing service! Can’t beat a visit to P.F. Chang’s!

KM
KenM
Greensboro
5 reviews
Dined on June 2, 2019
Overall5food5service5ambience5

The food was very good and served hot and fast. Ann, the server was excellent and very knowledgeable about the menu.
Great experience with friends.

P.F. Chang's - Winston Salem
Responded on June 5, 2019

Thanks! We will be sure to recognize Ann! Hope to see you soon!

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PS
PeterS
Greensboro
2 reviews
Dined on May 26, 2019
Overall1food3service1ambience3

Not good. Poor service from beginning to end. Will not be back

KH
KimH
Charleston
2 reviews
Dined on May 10, 2019
Overall4food4service4ambience5

Lettuce wraps were wonderful. The egg drop soup was not. Seemed to get less food this time than prior trips.

JS
vipJennaS
Greensboro
7 reviews
Dined on April 12, 2019
Overall3food5service3ambience3

First of all I want to say I love the food at PF Changs. It is a great value for what you get. Their tofu dish is hands down one of my favs. And that is why i go here so frequently. I also love how they usually have openings and have lots of tables. The decorations are nice inside as well. There is a bar area that tends to be hopping if you're into that sort of thing. Now the bad. The service here is SO unpredictable. On this visit we had the most terrible waiter. He brought me the wrong food, then argued with me about it, then messed up our bill. And was not even that apologetic. We also have had waiters who don't refill our drinks and even once the servers didn't notice we were there and apparently the hostess didn't bother to communicate with them so we were seated in an area that literally had no servers assigned to it. We have also had really good waiters before, who refill our drinks without asking and are very friendly. So it's a mixed bag for sure. We prefer to get take out for this reason, but still dine here from time to time. I definitely think communication between staff members is a weak point.

N
Neill
Raleigh
9 reviews
Dined on April 4, 2019
Overall3food4service1ambience3

An off night for our wait staff. Overall Chang's food is still good but this location, at least, gas lost some of its mojo.

y
yelsew
Greensboro
8 reviews
Dined on March 29, 2019
Overall4food5service3ambience2

Food was outstanding and the service was decent. The W-S location has good days and bad days. Made a reservation and requested a booth, but got stuck right beside some folks in the quasi-patio area (even though there were open booths). The seating was very uncomfortable even after we moved to another small table nearby. We'll be sure to sit in the main dining area from now on.

P.F. Chang's - Winston Salem
Responded on July 3, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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ME
vipMENSAHB
Greensboro
10 reviews
Dined on March 24, 2019
Overall3food3service3ambience4

Drinks orders, once placed, should be delivered faster. Always supply a frozen glass with a beer order

AB
AboutBluffton
Charleston
10 reviews
Dined on March 22, 2019
Overall4food5service4ambience3

New server did an excellent job. Food was outstanding.

FAQs

You can order delivery directly from P.F. Chang's - Winston Salem using the Order Online button. P.F. Chang's - Winston Salem also offers takeout which you can order by calling the restaurant at (336) 793-4191.

P.F. Chang's - Winston Salem is rated 4.2 stars by 63 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.